TOYOTA HIGHLANDER 2021 Owners Manual (in English)

4917-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
Vehicles with an alarm: When con-
necting the jumper (or booster)
cables, depending on the situation,
the alarm may activate and doors
locked. ( P. 7 4 )
2 Open the hood. ( P.410)
3 Connect a positive jumper cable cl amp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connec t a negative cable clamp to
If the vehicle batter y
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the engine

4927-2. Steps to take in an emergency
HIGHLANDER_U
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the battery
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the battery of your
vehicle.
5 Open and close any of the
doors of your vehicle with the
engine switch OFF.
6 Maintain the engine speed of
the second vehicle and start
the engine of your vehicle by
turning the engine switch to
ON.
7 Once the vehicle’s engine
has started, remove the
jumper cables in the exact reverse order from which
they were connected.
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped. (Vehicles with Stop &
Start system: Except when the
engine is stopped by the Stop &
Start system.)
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy

4937-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_Utraffic.
■When the battery is removed or
discharged
●Information stored in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may
require initial-
ization. ( P.533)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared. Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stored in the battery
will discharge gradually even when
the vehicle is not in use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine may be unable to
start. (The battery recharges auto-
matically during driving.)
■After jump starting the vehicle
(Vehicles with Stop & Start sys-
tem)
Be sure to disable the Stop & Start
system so that the battery can be
charged. ( P.273)
■When recharging or replacing
the battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but w ill start normally
after the second a ttempt. This is
not a malfunction.
●The engine switch mode is memo- rized by the vehicle. When the
battery is reconnected, the system
will return to the
mode it was in
before the battery was dis-
charged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the
engine switch was in before the
battery discharged, be especially
careful when reconnecting the
battery.
●Vehicles with power back door:
The power back door must be ini-
tialized. ( P.129)
●Vehicles with Stop & Start system:
The Stop & Start system may not
automatically stop the engine for
up to an hour.
■When replacing the battery
●Use a Central Degassing type bat-
tery (European Regulations).
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with
equivalent specifications to a gen-
uine battery. If an unsupported
battery is used, Stop & Start sys-
tem functions may be restricted to
protect the battery.
Also, battery performance may
decrease and the engine may not
be able to restart. Contact your
Toyota dealer for details.
●Vehicles without Stop & Start sys-
tem: Use a battery that the case
size is same as the previous one
(LN3), 20 hour rate capacity
(20HR) is equivalent (70Ah) or
greater, and performance rating
(CCA) is equivalent (603A) or
greater.
Vehicles with Stop & Start system:
Use a battery that the case size is
same as the previous one (LN3), 20
hour rate capacity (20HR) is equiva-
lent (65Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(603A) or greater.
• If the sizes differ, the battery can- not be properly secured.

4947-2. Steps to take in an emergency
HIGHLANDER_U• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the battery may discharge and the
engine may not be able to start.
For details, consult your Toyota
dealer.
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, le ading to a fire
in addition to electrical shocks
and death or serious injury.
■When disconnecting the bat-
tery
Do not disconnect the negative (-)
terminal on the body side. The
disconnected negative (-) terminal
may touch the positive (+) termi-
nal, which may cause a short and
result in death or serious injury.
■Avoiding battery fires or
explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the battery.
■Battery precautions
The battery contains poisonous
and corrosive acidic electrolyte,
while related parts contain lead
and lead compounds. Observe
the following precautions when
handling the battery:
●When working with the battery,
always wear safety glasses and
take care not to allow any bat-
tery fluids (acid) to come into
contact with skin, clothing or the
vehicle body.
●Do not lean over the battery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the battery support,
terminals, and other bat-
tery-related parts.
●Do not allow children near the
battery.
■When replacing the battery
●When the vent plug and indica-
tor are close to the hold down
clamp, the battery fluid (sulfuric
acid) may leak.
●For information regarding bat-
tery replacement, contact your
Toyota dealer.

4957-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
1Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the engine.
2 If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the engine has cooled
down sufficiently, inspect the
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan or engine drive belt.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
 The needle of the engine
coolant temperature gauge
( P.81) enters the red zone
or a loss of engine power is
experienced. (For example,
the vehicle speed does not
increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” is shown
on the multi-information dis-
p l a y.
 Steam comes out from
under the hood.
Correction procedures

4967-2. Steps to take in an emergency
HIGHLANDER_U
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
Radiator cap
5 Add coolant if necessary.
Water can be used in an emer- gency if coolant is unavailable.
6
Start the engine and turn the
air conditioning system on to
check that the radiator cool-
ing fan operates and to check
for coolant leaks from the
radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is operating by check-
ing the fan sound and air flow. If it is
difficult to check these, turn the air
conditioning system on and off
repeatedly. (The fan may not oper-
ate in freezing temperatures.)
7If the fan is not operating:
Stop the engine immediately
and contact your Toyota
dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner's Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the engine and contact your
Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.

4977-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
1Stop the engine. Shift the
shift lever to P and set the
parking brake.
2 Remove the mud, snow or
sand from around the front
wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide trac-
tion.
4 Restart the engine.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is diffic ult to free the
vehicle
Press to turn off TRAC.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●Keep hands and clothing (espe-
cially a tie, a scarf or a muffler)
away from the fan and belts.
Failure to do so may cause the
hands or clothing to be caught,
resulting in serious injury.
●Do not loosen the radiator cap
and the coolant reservoir cap
while the engine and radiator
are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine coolant
Add coolant slowly after the
engine has cooled down suffi-
ciently. Adding cool coolant to a
hot engine too quickly can cause
damage to the engine.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure

4987-2. Steps to take in an emergency
HIGHLANDER_U
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death or serious injury.
NOTICE
■To avoid damage to the trans-
mission and other compo-
nents
●Avoid spinning the front wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.

499
8
8
Vehicle specifications
HIGHLANDER_U
Vehicle specifications
.8-1. SpecificationsMaintenance data (fuel, oil level, etc.) .................. 500
Fuel information .......... 509
Tire information ........... 511
8-2. Customization Customizable features.................................. 521
8-3. Initialization Items to initialize ......... 533

5008-1. Specifications
HIGHLANDER_U
8-1.Specifications
*1: Unladen vehicle
*2: For GSU70L-ARZSHA, GSU75L-ARZSHA models*7
*3
: For 7-seat models
*4: For 8-seat models
*5: For GSU75L-ARZGHA models*7
*6
: Except for GSU75L-ARZGHA models*7
*7
: The model code is indicated on the Certification Label. (P.500)
■Vehicle identification num-
ber The vehicle identification num-
ber (VIN) is the legal identifier
for your vehicle. This is the pri-
Maintenance data (fuel, oil level, etc.)
Dimensions and weight
Overall length194.9 in. (4950 mm)
197.3 in. (5012 mm)
*2
Overall width76 in. (1930 mm)
Overall height*168.1 in. (1730 mm)
Wheelbase112.2 in. (2850 mm)
TreadFront65.3 in. (1659 mm)
Rear65.4 in. (1662 mm)
Vehicle capacity weight
(Occupants + luggage)1225 lb. (555 kg)*3
1330 lb. (605 kg)*4,5
1390 lb. (630 kg)*4,6
Trailer Weight Rating
(Trailer weight + cargo weight)5000 lb. (2200 kg)
Seating capacity
Seating capacity7-seat models8-seat models
7 (Front 2, Rear 5)8 (Front 2, Rear 6)
Vehicle identification