TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

6118-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Vehicles with wheel locks:
Tighten the wheel lock using the
wheel lock key after tightening
other wheel nuts.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
■Wheel locks (if equipped)
Each wheel is equipped with one wheel lock which requires a whe el lock key
for removal. The key can be found in the jack compartment of th e vehicle.
( P. 597)
3
4
NOTICE
■ When using a wheel lock key (vehicles with wheel locks)
Do not use an impact wrench to install or remove wheel locks. Use of an
impact wrench may cause permanent damage to wheel lock and key.

6128-2. Steps to take in an emergency
HIGHLANDER_HV_U
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lo se the wheel ornament.
Stand the spare tire against the
bumper with the inner surface
facing toward you. Pass the
hoist assembly (C) and holding
bracket (B) through the wheel
opening.
Fully depress the secondary
latch (A) and install the bracket
(B) to the hoist assembly (C).
WARNING
■Stowing the flat tire
Failure to follow steps listed under stowing the tire may resul t in damage
to the spare tire carrier and loss of the tire, which could res ult in serious
injury or death.
Stowing the flat tire, jack and all tools (with a compact spare tire)
1
2
3

6138-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Lay the tire on the ground with
the outer surface (valve stem)
facing up.
Before raising the tire, make
sure that the hoist assembly is
perpendicular to the wheel
opening. (Try to place the tire
directly beneath the vehicle,
near where the wire cable is
hanging from.)
Using the jack handle and adapter socket, tighten the tire clamp
bolt by turning it clockwise until the tire is in the correct p osition and
two clicks are heard as the jack handle skips.
Confirm it is no t loose after
tightening: Push and pull the tire
Try rotating
Visually check to ensure tire is
not hung on surrounding parts.
If looseness or misassembly
exists, repeat steps to .
Repeat step , any time the ti re is lowered or disturbed.
Stow the jack and all tools.
4
Valve stem
R
S
T
1
2
27
87
9

6148-2. Steps to take in an emergency
HIGHLANDER_HV_U
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lose the wheel ornament.
Stand the spare tire against the
bumper with the inner surface
facing toward you and install
the outside spare tire cover.
Pass the hoist assembly (C)
and holding bracket (B) through
the wheel opening.
WARNING
■Stowing the flat tire
Failure to follow steps listed under stowing the tire may resul t in damage
to the spare tire carrier and loss of the tire, which could res ult in serious
injury or death.
Stowing the flat tire, jack and a ll tools (with a full-size spare tire)
1
2
3

6158-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Fully depress the secondary
latch (A) and install the bracket
(B) to the hoist assembly (C).
Lay the tire on the ground with
the outer surface (valve stem)
facing up.
When stowing the tire, make
sure that the hoist assembly is
placed perpendicular to the
wheel opening.
Using the jack handle and adapter socket, tighten the spare tire
clamp bolt by turning it clockwi se until the tire is in the correct posi-
tion and two clicks are hear d as the jack handle skips.4
5
Va l v e s t e m
S
T

6168-2. Steps to take in an emergency
HIGHLANDER_HV_U
Install the inside spare tire
cover to the outside spare tire
cover.
Confirm it is not loose after
tightening: Push and pull the tire
Try rotating
Visually check to ensure tire is
not hung on surrounding parts.
If looseness or misassembly
exists, repeat steps to .
Repeat step , any time the ti re is lowered or disturbed.
Stow the jack and all tools.
■The compact spare tire (vehicles with a compact spare tire)
●The compact spare tire is identified by the label “TEMPORARY US E
ONLY” on the tire sidewall.
Use the compact spar e tire temporarily, and only in an emergenc y.
●Make sure to check the tire inflation pressure of the compact spare tire.
(  P. 6 4 6 )
■When the compact spare tire is installed (vehicles with a compa ct
spare tire)
The vehicle is lower when the compact spare tire is installed compared to
when standard tires are installed.
■When using the compact spare tire (vehicles with a tire pressur e
warning system)
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you rep lace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
8
9
1
2
29
109
11

6178-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U■
If you have a flat front tire on a road covered with snow or ic
e (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and f it tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire (vehicles with a compact spar e
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spa re tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compac t
spare tire)
The vehicle speed may not be co rrectly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a com pact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high spee ds. Fail-
ure to observe this precaution ma y lead to an accident causing death or
serious injury.
1
2
3
• ABS & Brake assist
•VDIM
•TRAC
• Dynamic radar cruise control
• Pre-Collision System
• EPS • Automatic High Beam
• LDA (Lane Departure Alert with
steering control)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)

6188-2. Steps to take in an emergency
HIGHLANDER_HV_U
WARNING
■Replacing a flat tire for vehicles with power back door
In cases such as when replacing tires, make sure to turn off the power
back door main switch ( P. 139). Failure to do so may cause the back
door to operate unintentionally if the power back door switch i s acciden-
tally touched, resulting in hands and fingers being caught and injured.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely i n place in
their storage locatio n to reduce the possibility of personal in jury during a
collision or su dden braking.
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare t ire
compared to when driving with standard tires. Be careful when d riving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect dr iving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire p ressure
warning valve and transmitter may be damaged if not handled cor rectly.
■To avoid damage to the tire pressure warning valves and transmi t-
ters
When a tire is repaired with liqui d sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sea lant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replac e the tire pressure warning valve and
transmitter when replacing the tire. ( P. 5 2 4 )

6198-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
NOTICE
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Securely tighten the spare tire clamp bolt to hold the spare wh eel car-
rier by the hook.
●Stow the flat tire in the spare tire location. Failure to do so may cause
damage to the spare tire carrier. Proper storage reduces the po ssibility
of injury in a collision or during sudden braking.
●Have the flat tire repaired and the spare tire replaced with it as soon as
possible.
■Proper storage of the spare tire
●Do not attempt to turn the spare tire clamp bolt without a tire on the
hoist assembly, as doing so may cause the wire cable to slip of f of the
shaft inside the unit and the wi re cable may not be able to be raised or
lowered. If the spare tire clamp bolt has been turned without a tire on
the hoist assembly and the wire cable cannot be raised or lower ed,
contact your Toyota dealer.
●If the hoist assembly is slanted when
stowing a tire, the hoist assembly may
become stuck in the wheel opening
and the tire may not be raised prop-
erly, causing damage to the wheel or
the wire cable.

6208-2. Steps to take in an emergency
HIGHLANDER_HV_U
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 623)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a mal function in the immobilizer system. ( P. 9 7 )
● There may be a malfunction i n the steering lock system.
● The hybrid system may be malfunc tioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. H ow-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 621)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 625)
● The 12-volt battery terminal conn ections may be loose or corroded.
(  P. 517)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the followi ng and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 231)
The interior lights and headlights are dim, or the horn does no t
sound or sounds at a low volume.