steering TOYOTA RAV4 2019 Accessories, Audio & Navigation (in English)
Page 3 of 244
3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
4-1. Basic operationQuick reference............. 118
Some basics ................. 119
4-2. Radio operation AM/FM/SiriusXM (SXM) radio.................................... 123
Internet radio ................. 131
4-3. Media operation USB memory................. 132
iPod/iPhone................... 134
Bluetooth
® audio ........... 137
AUX............................... 140
4-4. Audio/visual remote con- trols 
Steering switches .......... 142
4-5. Setup  Audio settings ............... 144
4-6. Tips for operating the  audio/visual system 
Operating information ... 146
5-1. Voice command system  operation 
Voice command system 156
Natural language under- standing....................... 159
Command list ................ 160
5-2. Mobile Assistant operation  Mobile Assistant ............ 1656-1. Information display 
Receiving weather informa-tion............................... 168
Data services settings ... 170
7-1. Phone operation (Hands- free system for cellular 
phones) 
Quick reference ............. 172
Some basics .................. 173
Placing a call using the Blue- tooth
® hands-free system
.................................... 177
Receiving a call using the  Bluetooth
® hands-free sys-
tem .............................. 180
Talking on the Bluetooth
® 
hands-free system ....... 181
Bluetooth
® phone message 
function ........................ 184
7-2. Setup Phone settings............... 188
7-3. What to do if...  Troubleshooting............. 198
8-1. Toyota Entune overview Functional overview....... 204
Type A: Function achieved by  using a smartphone or DCM.................................... 206
4Audio/visual system
5Voice command system
6Information
7Phone
8Toyota Entune 
Page 35 of 244
352-1. Basic information before operation
2
Basic function
Linking multi-infor ma-
tion display and the 
system
The following functions of 
the system are linked with 
the multi-information dis-
play in the instrument clus-
ter:
Audio
 Phone
*
etc.
These functions can be 
operated using multi-infor-
mation display control 
switches on the steering 
wheel. For details, refer to 
“OWNER’S MANUAL”.
*: When an Apple CarPlay con-
nection is established, this 
function will be unavailable. 
Page 117 of 244
117
4
4
Audio/visual system
Audio/visual system
4-1. Basic operationQuick reference........... 118
Some basics ............... 119
4-2. Radio operation AM/FM/SiriusXM (SXM) radio .......................... 123
Internet radio ............... 131
4-3. Media operation USB memory............... 132
iPod/iPhone................. 134
Bluetooth
® audio ......... 137
AUX............................. 140
4-4. Audio/visual remote con- trols 
Steering switches ........ 142
4-5. Setup  Audio settings ............. 144
4-6. Tips for operating the  audio/visual system 
Operating information . 146 
Page 118 of 244
1184-1. Basic operation
4-1.Basic operation
The audio control screen can be reached by the following methods:
From the “AUDIO” button
1 Press the “AUDIO” button.
From the “MENU” button
1 Press the “MENU” button, then select “Audio”.
 Using the radio ( P.123)
 Playing a USB memory ( P.132)
 Playing an iPod/iPhone ( P.134)
 Playing a Bluetooth
® device ( P.137)
 Using the AUX port ( P.140)
 Using the steering wheel audio switches ( P.142)
 Audio system settings ( P.144)
Quick reference
Functional overview 
Page 131 of 244
1314-2. Radio operation
4
Audio/visual system
*: This function is not made avail-able in some countries or areas.
1 Display the audio source 
selection screen. ( P.119)
2 Select the desired application 
screen button.
 The internet radio application 
screen is displayed.
 Perform operations accord-
ing to the displayed applica-
tion screen.
 For the instrument panel 
operation method:  P. 1 1 9
 If a compatible phone is 
already registered, it will be 
connected automatically.
●Other applications can be acti-
vated while listening to internet 
radio.
●Some parts of applications can be 
adjusted using the switches on the 
steering wheel.
●For additional info rmation, refer to
http://www.toyota.com/Entune/
 or 
call
1-800-331-4331 in the United  States,
http://www.toyota.ca/entune
 or call
1-888-869-6828 in Canada, and
http://www.toyotapr.com/entune
 o r  
call
1-877-855-8377 in Puerto Rico.
Internet radio*
One of Toyota Entune App 
Suite Connect features is 
the ability to listen to inter-
net radio. In order to use 
this service, a compatible 
phone and the system 
needs to be set up. For 
details:  P.215
Listening to internet radio 
Page 142 of 244
1424-4. Audio/visual remote controls
4-4.Audio/visual remote controls 
Some parts of the audio/visual 
system can be adjusted using 
the switches on the steering 
wheel.Volume control switch
“MODE” switch   switch
■Volume control switch
• Press: Volume up/down
• Press and hold (0.8 sec. or  more): Volume up/down con-
tinuously
■“MODE” switch
AM/FM/SXM*1
• Press: Change audio modes
• Press and hold (0.8 sec. or 
more): Mute
*2 (Press and 
hold again to resume the 
sound.)
AUX
• Press: Change audio modes
• Press and hold (0.8 sec. or  more): Mute
USB*3, iPod/iPhone, Blue-
tooth
® audio*3, APPS*3
• Press: Change audio modes
• Press and hold (0.8 sec. or  more): Pause (Press and hold 
again to resume the play 
mode.)
*1: If equipped
*2: If cached radio is enabled, press-ing and holding the “MODE” 
switch pauses the broadcast. 
(Press and hold again to play 
back the cached radio program.)
*3: When Apple CarPlay connection is established, this function will 
be unavailable.
■   switch
AM/FM
• Press: Preset channel  up/down
• Press and hold (0.8 sec. or  more): Seek up/down
• Press and hold (1.5 sec. or  more): Seek up/down continu-
ously while the switch is being 
pressed
SXM*1
• Press: Preset channel up/down
• Press and hold (0.8 sec. or  more): Seek for stations in the 
relevant program type/chan-
nel category
• Press and hold (1.5 sec. or  more): Fast channel up/down
USB*2, iPod/iPhone, Blue-
tooth
® audio*2
• Press: Track/file up/down
Steering switches
Steering switch operation
A
B
C 
Page 156 of 244
1565-1. Voice command system operation
5-1.Voice command system operation 
■Steering switchTa l k   s w i t c h
Voice command system:
• Press the talk switch to start the  voice command system. To can-
cel voice command, press and 
hold the talk switch.
When an Apple CarPlay connection 
is established:
• Press and hold the talk switch to  start Siri. To cancel Siri, press the 
talk switch.
• Press the talk switch to start the  voice command system.
■Microphone
 It is unnecessary to speak 
directly into the microphone 
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while  voice commands are spoken.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are  turned towards the microphone.
●In the following c onditions, the 
system may not  recognize the 
command properly and using 
voice commands may not be pos-
sible:
• The command is incorrect or  unclear. Note that certain words, 
accents or speech patterns may 
be difficult for the system to recog-
nize.
• There is excessive background 
noise, such as wind noise.
●Normally, it is necessary to wait 
for a beep before saying a com-
mand. To enable th e ability to talk 
over prompts and say commands 
before the beep, enable the voice 
prompt interrupt function. ( P. 6 0 )
●This system may not operate 
immediately after the engine 
switch <power switch> is in ACC 
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio, 
phone dialing, etc. to be 
operated using voice com-
mands. Refer to the com-
mand list for samples of 
voice commands. ( P.160)
Using the voice command 
system
A 
Page 165 of 244
1655-2. Mobile Assistant operation
5
Voice command system
5-2.Mobile Assistant operation 
Mobile Assist supports the Siri 
Eyes Free Mode and Google 
App. The available features and 
functions may vary based on the 
iOS/Android version installed on 
the connected device.
Type A
1 Press and hold the talk 
switch on the steering wheel 
until Mobile Assistant screen 
is displayed.
Type B
1 Press and hold the  switch 
on the steering wheel until 
Mobile Assistant screen is 
displayed.
Mobile Assistant
The Mobile Assistant func-
tion is a voice input assist 
function. Mobile Assist sup-
ports the Siri Eyes Free 
Mode and Google App. 
(Google App can be used 
only with the corresponding 
device.) Instructions can be 
spoken into the vehicle 
microphone as if speaking a 
command to the phone. The 
content of the request is 
then interpreted by the 
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile 
Assistant, a compatible 
device must be registered 
and connected to this sys-
tem via Bluetooth
®. ( P.36)
When an Apple CarPlay 
connection is established, 
this function will be unavail-
able.
Connectable devices and 
available functions
Mobile Assistant opera-
tion 
Page 166 of 244
1665-2. Mobile Assistant operation
2The Mobile Assistant can be 
used only when the following 
screen is displayed.
 Type A: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the talk switch 
on the steering wheel.
Type B: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the  switch 
on the steering wheel.
 Type A: To restart the Mobile 
Assistant for additional com-
mands, press the talk switch 
on the steering wheel.
Type B: To restart the Mobile 
Assistant for additional com-
mands, press the  switch 
on the steering wheel.
• Mobile Assistant can only be 
restarted after the system 
responds to a  voice command.
• After some phone and music  commands, the Mobile Assistant 
feature will automatically end to 
complete the re quested action.
The volume of the Mobile 
Assistant can be adjusted 
using the “POWER VOLUME” 
knob or steering wheel vol-
ume control switches. The  Mobile Assistant and phone 
call volumes are synchro-
nized.
●While a phone call is active, the 
Mobile Assistant cannot be used.
●If using the navigation feature of 
the cellular phone, ensure the 
active audio source is Bluetooth
® 
audio or iPod in order to hear turn 
by turn direction prompts.
●Wait for the listening beeps before 
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following 
situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while the 
Mobile Assistant is being used.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are  turned toward the microphone. 
Page 173 of 244
1737-1. Phone operation (Hands-free system for cellular phones)
7
Phone
●This system is not guaranteed to 
operate with all Bluetooth® 
devices.
●If your cellular phone does not 
support Bluetooth®, this system 
cannot function.
●In the following conditions, the 
system may not function:
• The cellular phone is turned off.
• The current position is outside the  communication area.
• The cellular phone is not con- nected.
• The cellular phone has a low bat-
tery.
●Depending on the type of Blue-
tooth® phone, some function is 
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and 
Wi-Fi® Hotspot functions at the 
same time, the following problems 
may occur:
• The Bluetooth
® connection may 
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during 
phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth® 
connection are being used simul-
taneously, each connection may 
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while 
another device is  connected as a 
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function, 
the communication speed may 
decrease or malfunctions may 
occur, such as image distortion or 
audio skipping. If a Bluetooth
® 
device is connected to the system, 
the interference it may cause will 
be reduced. When carrying a 
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system  and connect it 
or disable its Bluetooth
® function.
●When a device is connected via 
Bluetooth®, the Bluetooth® icon 
on the status bar will be displayed 
in blue. ( P. 1 6 )
Some basics
The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.
The operating procedure of 
the phone is explained here.
When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.
WARNING
●While driving, do not operate a 
cellular phone.