tow TOYOTA RAV4 2019 (in English) Repair Manual

5687-3. Do-it-yourself maintenance
tion may increase, and engine oil
may need to be refilled in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the engine is cold.
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the “LOW”
line, add coolant up to the “FULL”
line. ( P.653)
WA R N I N G
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe an d acceptable
manner. Do not dispose of used
oil and filters in household trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the rea ch of children.
NOTICE
■To prevent serious engine
damage
Check the oil level on a regular
basis.
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.
●Check the oil level on the dip-
stick every time you refill the
vehicle.
●Be sure the engin e oil filler cap
is properly tightened.
■If oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any
engine oil from the engine cover
as soon as possi ble using a neu-
tral detergent. Do not use an
organic solvent such as brake
cleaner.
Checking the coolant
A
B
C

5757-3. Do-it-yourself maintenance
7
Maintenance and care
Rotate the tires in the order
shown.
To equalize tire wear and extend
tire life, Toyota recommends that
tire rotation is carried out at the
same interval as tire inspection.
Do not fail to initialize the tire pres-
sure warning system after tire rota-
tion. (if equipped)
Front
■When rotating the tires (vehi-
cles with tire p ressure warning
system)
Make sure that the engine switch is
OFF. If the tires are rotated while the
engine switch is in O N, the tire posi-
tion information will not be updated.
If this accidentally occurs, either turn
the engine switch t o OFF and then
to ON, or initialize the system after
checking that the tire pressure is
properly adjusted.
WA R N I N G
■When inspecting or replacing
tires
Observe the following precautions
to prevent accidents.
Failure to do so may cause dam-
age to parts of the drive train as
well as dangerous handling char-
acteristics, which may lead to an
accident resulting in death or seri-
ous injury.
●Do not mix tires of different
makes, models or tread pat-
terns.
Also, do not mix tires of remark-
ably different treadwear.
●Do not use tire si zes other than
those recommended by Toyota.
●Do not mix differently con-
structed tires (radial, bias-belted
or bias-ply tires).
●Do not mix summer, all season
and snow tires.
●Do not use tires that have been
used on another vehicle.
Do not use tires if you do not
know how they were used previ-
ously.
●Do not tow if your vehicle has a
compact spare tire installed.
NOTICE
■Driving on rough roads
Take particular care when driving
on roads with loose surfaces or
potholes.
These conditions may cause
losses in tire inf lation pressure,
reducing the cushio ning ability of
the tires. In addit ion, driving on
rough roads may cause damage
to the tires themselves, as well as
the vehicle’s wheels and body.
■If tire inflation pressure of
each tire becomes low while
driving
Do not continue driving, or your
tires and/or wheels may be
ruined.
Tire rotation
A

5777-3. Do-it-yourself maintenance
7
Maintenance and care
warning valves and transmitters
are used.
• If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure
warning computer.
●Performance may be affected in
the following situations.
• Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
• When carrying a portable radio, cellular phone, cordless phone or
other wireless communication
device
If tire position information is not cor-
rectly displayed due to the radio
wave conditions, the display may be
corrected by driving and changing the radio wave conditions.
●When the vehicle is parked, the
time taken for the warning to start
or go off could be extended.
●When tire inflation pressure
declines rapidly for example when
a tire has burst, the warning may
not function.
■Warning performance of the tire
pressure warning system (if
equipped)
The warning of the tire pressure
warning system w ill change in
accordance with the conditions
under which it was initialized. For
this reason, the system may give a
warning even if th e tire pressure
does not reach a low enough level,
or if the pressure is higher than the
pressure that was adjusted to when
the system was initialized.
■Certification for tire pressure warning system
For vehicles sold in t he U.S.A., Hawaii, Ame rican Samoa, Guam, Saipan
and Puerto Rico

5897-3. Do-it-yourself maintenance
7
Maintenance and care
1Turn the engine switch off.
2 Open the glove box and slide
off the damper.
3 Push in each side of the
glove box to disconnect the
claws, and then slowly and
fully open the glove box while
supporting it. 4
With the glove box fully open,
slightly lift up the glove box
and pull toward the seat to
detach the bottom of the
glove box.
Do not use excessi ve force if the
glove box does not detach when
lightly pulled. Ins tead, pull toward
the seat while slightly adjusting the
height of the glove box.
5 Unlock the filter cover ( ),
pull the filter cover out of the
claws ( ), and remove the
filter cover.
Air condition ing filter
The air conditioning filter
must be changed regularly
to maintain air conditioning
efficiency.
Removal method
A
B

6067-3. Do-it-yourself maintenance
again after installin g the bulb base.
6Reinstall the cover.
■Outer foot lights (if
equipped)
1 Press the upper part of the
outside rear view mirror to tilt
the mirror face upward, and
disconnect the four tabs
behind the mirror.
Pry the mirror out toward you, and
disconnect two tabs at a time.
Work carefully, ensuring that you do not drop the mirror.
2
Disconnect the connectors
behind the mirror, and
remove the mirror.
Make sure to check the connectors,
to avoid connecting upside down
when reinstalling.
Work carefully, ensuring that you do
not drop the mirror.

611
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 612
If your vehicle has to be stopped in an emergency
.................................. 612
If the vehicle is trapped in rising water ................ 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 615
If you think something is wrong ........................ 620
Fuel pump shut off system .................................. 621
If a warning light turns on or a warning buzzer sounds.................................. 622
If a warning message is dis- played........................ 633
If you have a flat tire.... 636
If the engine will not start .................................. 645
If you lose your keys ... 646
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 647
If the vehicle battery is dis- charged ..................... 649
If your vehicle overheats .................................. 653If the vehicle becomes stuck
.................................. 655

6158-2. Steps to take in an emergency
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (P.617)
If they are damaged, use a
towing dolly or flatbed
truck.
AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
( P.617)
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.

6168-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
WA R N I N G
■While towing (vehicles with
towing eyelet)
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch to
OFF.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelet to the
vehicle (vehicles with towing
eyelet)
Make sure that towing eyelet is
installed securely.
If not securely installed, towing
eyelet may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the engine switch is
in OFF or the key is removed
(vehicles without smart key sys-
tem). The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing (vehicles with towing
eyelet)
Do not secure cables or chains to
the suspension components.
■When towing the vehicle
(vehicles with Stop & Start
system)
If it is necessary to tow the vehicle
with all four wheels on the ground,
perform the following procedure
before towing the vehicle, in order
to protect the system.
Turn the engine switch to OFF
and then start the engine or turn
the engine switch to ON.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the Dynamic Torque Control
AWD system (AWD models) and
transmission. ( P.193)
Situations when it is nec-
essary to contact dealers
before towing

6178-2. Steps to take in an emergency
8
When trouble arises
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.
Do not tow with a sling-type
truck to prevent body damage.
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle is transported by
a flatbed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie Towing with a sling-type
truck
Towing with a wheel-lift
type truck
Using a flatbed truck

6188-2. Steps to take in an emergency
downs or the vehicle may be
damaged.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
by following the specified proce-
dure. 1
Take out the towing eyelet.
( P.637)
2 Using a flathead screwdriver,
remove eyelet cover ( ),
and then remove eyelet
cover ( ).
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Type A
Type B
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Emergency towing (vehi-
cles with towing eyelet)
Emergency towing proce-
dure (vehicles with towing
eyelet)
A
B