TOYOTA RAV4 2019 Owners Manual (in English)

1
2
3
4
5
6
7
8
9
10
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 12
How to search .......................... 13
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Engine immobilizer system....................................... 70
Alarm................................ 73
2-1. Instrument cluster Warning lights and indicators....................................... 76
Gauges and meters (with 4.2- inch display) ................... 82
Gauges and meters (with 7- inch display) ................... 85
Multi-information display .. 89
Fuel consumption information ....................................... 993-1. Key information
Keys .............................. 102
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 109
Back door ...................... 115
Smart key system .......... 129
3-3. Adjusting the seats Front seats .................... 135
Rear seats ..................... 136
Driving position memory 139
Head restraints .............. 141
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 144
Inside rear view mirror ... 145
Digital Rear-view Mirror . 147
Outside rear view mirrors .................................... 156
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 158
Moon roof ...................... 161
Panoramic moon roof .... 164
4-1. Before driving Driving the vehicle ......... 171
Cargo and luggage ........ 178
Vehicle load limits .......... 181
Trailer towing ................. 182
Dinghy towing ................ 193
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
4-2. Driving proceduresEngine (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 195
Engine (ignition) switch (vehi- cles with smart key system).................................... 196
Automatic transmission . 200
Turn signal lever............ 204
Parking brake ................ 205
Brake Hold .................... 208
4-3. Operating the lights and wipers
Headlight switch ............ 210
Automatic High Beam ... 213
Fog light switch ............. 216
Windshield wipers and washer......................... 216
Rear window wiper and washer......................... 219
4-4. Refueling Opening the fuel tank cap.................................... 221
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 224
PCS (Pre-Collision System) .................................... 230
LTA (Lane Tracing Assist) .................................... 238
RSA (Road Sign Assist) 249
Dynamic radar cruise control with full-speed range ... 252
BSM (Blind Spot Monitor) .................................... 262
Intuitive parking assist... 272PKSB (Parking Support
Brake) .......................... 279
Parking Support Brake func- tion (static objects) ...... 284
Parking Support Brake func- tion (rear-crossing vehicles).................................... 290
Rear view monitor system .................................... 294
Toyota parking assist monitor .................................... 302
Panoramic view monitor 315
Stop & Start system....... 347
Driving mode s elect switch
.................................... 353
Multi-terrain Select (AWD vehicles) ...................... 355
Snow mode switch ........ 359
Downhill assist control sys- tem .............................. 360
Driving assist systems ... 362
4-6. Driving tips Winter driving tips .......... 369
Utility vehicle precautions .................................... 372
5-1. Basic function Buttons overview ........... 377
Menu sc

reen.................. 379
Status icon..................... 380
“Setup” screen ............... 382
5-2. Basic inform ation before
operation
Initial screen .................. 383
Touch screen ................. 384
5Entune audio

4TABLE OF CONTENTS
Home screen.................386
Entering letters and num- bers/list screen operation.................................... 387
Screen adjustment ........ 390
Linking multi-information dis- play and the system .... 391
5-3. Connectivity settings Registering/Connecting a Bluetooth
® device ....... 392
Setting Bluetooth
® details
.................................... 396
Wi-Fi
® Hotspot .............. 403
Apple CarPlay ............... 408
5-4. Other settings General settings ............ 411
Voice settings ................ 414
Vehicle settings ............. 415
5-5. Using the audio/visual sys- tem
Quick reference............. 417
Some basics ................. 418
5-6. Radio operation AM/FM radio ................. 422
Internet radio ................. 424
5-7. Media operation USB memory................. 426
iPod/iPhone................... 428
Bluetooth
® audio ........... 431
AUX............................... 434
5-8. Audio/visual remote con- trols
Steering switches .......... 4365-9. Audio settings
Setup ............................. 437
5-10.Tips for operating the audio/visual system
Operating information .... 438
5-11.Voice command system operation
Voice command system 450
Command list ................ 453
5-12.Mobile Assistant operation Mobile Assistant ............ 456
5-13.Phone operation (Hands- free system for cellular
phones)
Quick reference ............. 458
Some basics .................. 459
Placing a call using the Blue- tooth
® hands-free system
.................................... 463
Receiving a call using the Bluetooth
® hands-free sys-
tem .............................. 466
Talking on the Bluetooth
®
hands-free system ....... 467
Bluetooth
® phone message
function ........................ 469
5-14.Phone settings Setup ............................. 474
5-15.What to do if... (Blue- tooth
®)
Troubleshooting............. 484
5-16.Toyota Entune overview Toyota Entune ............... 488
Type A: Function achieved by using a smartphone or DCM.................................... 489

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Type B: Function achieved by using DCM and the system
.................................... 492
Type C: Function achieved by using DCM .................. 493
Type D: Function achieved by using DCM and a smart-
phone .......................... 495
5-17.Toyota Entune operation Toyota Entune App Suite Connect ......... ..............497
5-18.Entune settings Toyota Entune App Suite Connect settings ......... 501
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys- tem .............................. 504
Automatic air conditioning system ......................... 509
Heated steering wheel/seat heaters/seat ventilators 516
6-2. Using the interior lights Interior lights list ............ 519
6-3. Using the storage features List of storage features . 522
Luggage compartment fea- tures ............................ 526
6-4. Using the other interior fea- tures
Other interior features ... 530
Garage door opener...... 5417-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 550
Cleaning and protecting the vehicle interior ............. 553
7-2. Maintenance Maintenance requirements.................................... 556
General maintenance .... 557
Emission inspection and maintenance (I/M) programs
.................................... 560
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 561
Hood .............................. 563
Positioning a floor jack .. 564
Engine compartment ..... 566
Tires .............................. 573
Tire inflation pressure .... 585
Wheels .......................... 587
Air conditioning filter ...... 589
Wiper insert replacement .................................... 591
Wireless remote control/elec- tronic key battery ......... 594
Checking and replacing fuses .................................... 597
Light bulbs ..................... 599
8-1. Essential information Emergency flashers....... 612
6Interior features
7Maintenance and care
8When trouble arises

6TABLE OF CONTENTS
If your vehicle has to be stopped in an emergency
.................................... 612
If the vehicle is trapped in ris- ing water...................... 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 615
If you think something is wrong .......................... 620
Fuel pump shut off system .................................... 621
If a warning light turns on or a warning buzzer sounds 622
If a warning message is dis- played.......................... 633
If you have a flat tire...... 636
If the engine will not start 645
If you lose your keys ..... 646
If the electronic key does not operate properly (vehicles
with smart key system) 647
If the vehicle battery is dis- charged ....................... 649
If your vehicle overheats 653
If the vehicle becomes stuck .................................... 655
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 658
Fuel information ............ 669
Tire information ............. 671
9-2. Customization Customizable features .. 6819-3. Initialization
Items to initialize ............ 693
10-1.For owners Reporting safet y defects for
U.S. owners ................. 696
Seat belt instructions for Canadian owners (in
French) ........................ 697
SRS airbag instructions for Canadian owners (in
French) ........................ 698
What to do if... (Troubleshoot- ing) ............................. 708
Alphabetical Index ........ 711
9Vehicle specifications
10For owners
Index

7TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10

8
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equip-
ment not installed on your vehi-
cle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustra-
tions may differ from your vehi-
cle in terms of equipment.
Approximately five hours after
the engine is turned off, you
may hear sound coming from
under the vehicle for several
minutes. This is the sound of a
fuel evaporation leakage check
and, it does not indicate a mal-
function.A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:

Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.0
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the engine
Accessories, spare parts
and modification of your
To y o t a
Installation of a mobile
two-way radio system

9
Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped. These computers do
not record conversations or
sounds, and only record images
outside of the vehicle in certain
situations.
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the
ABS and pre-collision system
• Images from the front camera (available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled.
However, if the function is disabled,
data from when t he pre-collision
system operates will not be avail-
able.
 To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Vehicle data recordings
Usage of data collected
through Safety Connect
(U.S.mainland only)

10
Subscription Service Agreement
for information on data collected
and its usage.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
How various systems in your
vehicle were operating;
 Whether or not the driver and
passenger safety belts were
buckled/fastened;
 How far (if at all) the driver
was depressing the accelera-
tor and/or brake pedal; and,
 How fast the vehicle was trav-
eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.

Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research pur poses without
Event data recorder