TOYOTA RAV4 HYBRID 2017 XA40 / 4.G Owners Manual
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5418-2. Steps to take in an emergency
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8
When trouble arises
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck
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5428-2. Steps to take in an emergency
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If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most short distance at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet.
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Emergency towing
Emergency towing procedure
1
2
3
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5438-2. Steps to take in an emergency
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When trouble arises
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables and chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 209
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the tool bag. ( →P. 577)
4
5
6
7
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5448-2. Steps to take in an emergency
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
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5458-2. Steps to take in an emergency
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When trouble arises
NOTICE
■To prevent damage to the vehicle wh en towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(→P. 197)
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546
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8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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8-2. Steps to take in an emergency
8
When trouble arises
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic throttle control system;
• The electronic hybrid transmission control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
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5488-2. Steps to take in an emergency
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(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
PCS warning light (if equipped)
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
→ Have the vehicle inspected by your Toyota dealer
immediately.
When the warning light flashes (and a buzzer does not
sound):
Indicates that the PCS (Pre-Collision System) is temporar-
ily unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensor being dirty or covered with condensation, ice, stickers,
etc.
→ Clear the dirt, condensation, ice, stickers, etc.
(→P. 235)
• Radar sensor or camera sensor operational conditions (such as temperature etc.) being not met
→ Driving is possible in th is case. The PCS (Pre-Colli-
sion System) will be enabled if the operational condi-
tions (such as temperature etc.) are met again.
When the warning light is illuminated:
Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Collision System) is disabled or both are disabled.
→ To enable the PCS, enable both the VSC system and
PCS. ( →P. 245, 310)
Warning lightWarning light/Details/Actions
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5498-2. Steps to take in an emergency
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When trouble arises
Slip indicatorIndicates a malfunction in:
• The VSC system;
• Trailer sway control system;
• The TRAC system; or
• The hill-start assist control system
The light will flash when the TRAC, VSC, ABS or Trailer
Sway Control system is operating.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.2 gal.
(8.4 L, 1.8 Imp. gal.) or less
→ Refuel the vehicle.
Seat belt reminder light (warning buzzer)*2
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
(On the
center panel)
Rear passengers’ seat belt reminder lights (warning
buzzer)
*2
Warn the rear passengers to fasten their seat belts
→ Fasten the seat belt.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 556
Tire pressure warning light (if equipped)
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( →P. 551)
• Flat tire ( →P. 576)
→ Adjust the tire inflatio n pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by your
Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
→ Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions
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5508-2. Steps to take in an emergency
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*1: Parking brake engaged warning buzzer:A buzzer will sound if the vehicle is driven at a speed of approximately \
3
mph (5 km/h) or more.
*2: Driver’s seat belt warning buzzer:The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still unfastened after
24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90
more seconds.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds
once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for 6
seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 90 more seconds.
Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. The buzzer sounds
intermittently for 6 seconds after the vehicle reaches a speed of 12 mph
(20 km/h). Then, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 24 more seconds.
■ SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system, “AIR BAG ON” indicator light, “AIR BAG OFF” indi-
cator light, front passenger’s seat belt buckle switch, driver’s seat belt
pretensioner, front passenger’s seat belt pretensioner and force limiter, air-
bags, interconnecting wiring and power sources. ( →P. 40)
(Amber)
LDA warning light (if equipped)
The warning light comes on and a warning message is
displayed to indicate that the LDA (Lane Departure Alert
with steering control) system is not available temporarily
or has detected a malfunction.
→ P. 557
Warning lightWarning light/Details/Actions