TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual
Page 441 of 666
439
5 
5-5. Using the driving support systems
Driving
■E-Four (Electronic On-Demand  
AWD system) 
Automatically switches from front  
wheel drive to all-wheel drive 
(AWD) according to the driving con - 
ditions, helping to ensure reliable 
handling and stability. Examples of 
conditions where the system will 
switch to AWD are when cornering, 
going uphill, start ing off or acceler- 
ating, and when the road surface is 
slippery due to snow, rain, etc.
■Emergency brake signal 
When the brakes are applied sud - 
denly, the emergency flashers 
automatically flash to alert the vehi - 
cle behind.
■The Secondary Collision 
Brake (if equipped) 
When the SRS airbag sensor  
detects a collision  and the system  
operates, the brakes and brake 
lights are automatically controlled 
to reduce the v ehicle speed and  
help reduce the possibility of further 
damage due to a secondary colli - 
sion.
■When the TRC/VSC/ABS/Trailer  Sway Control syst ems are operat- 
ing 
The slip indicator light will flash while the  TRC/VSC/ABS/Traile r Sway Control  
systems are operating.
■Disabling the TRC system 
If the vehicle gets stuck in mud, dirt or  snow, the TRC system may reduce  
power from the hyb rid system to the  
wheels. 
Pressing   to turn t he system off may  
make it easier for you to rock the vehicle  
in order to free it.
To turn the TRC system off, quickly  
press and release  . 
“Traction Control Tu rned OFF” will be  
shown on the multi-information display. 
Press   again to turn the system back  
on.
■Turning off the  TRC/VSC/Trailer  
Sway Control systems 
To turn the TRC/VS C/Trailer Sway Con- 
trol systems off, press and hold   for  
more than 3 seconds wh ile the vehicle is  
stopped. 
The VSC OFF indicator light will come  
on and the “Tractio n Control Turned  
OFF” will be shown  on the multi-infor- 
mation display.*
Press   again to turn the systems  
back on.
*: On vehicles with PCS (Pre-Collision  
Page 442 of 666
4405-5. Using the driving support systems 
System), PCS will also be disabled  
(only Pre-Collision warning is avail - 
able). The PCS warning light will 
come on and a message will be dis - 
played on the multi-information dis - 
play. ( →P.361)
■When the message is displayed on  
the multi-information display show - 
ing that TRC has been disabled  
even if   has not been pressed 
TRC is temporary deactivated. If the  information continues to show, contact  
any authorized Toyota retailer or Toyota 
authorized repairer, or any reliable  repairer.
■Operating conditions of hill-start  
assist control 
When the following four conditions are  met, the hill-start as sist control will oper- 
ate:
●The shift lever is in a position other 
than P or N (when  starting off for- 
ward/backward on an upward incline).
●The vehicle is stopped.
●The accelerator pedal is not 
depressed.
●The parking brake  is not engaged.
■Automatic system cancelation of  
hill-start assist control 
The hill-start assist control will turn off in  any of the following situations:
●The shift lever is shifted to P or N.
●The accelerator pedal is depressed.
●The parking brak e is engaged.
●No more than 2 seconds have  elapsed after the brake pedal is  
released.
■Sounds and vibrations caused by 
the ABS, brake assist, VSC, Trailer  Sway Control, TRC and hill-start  
assist control systems
●A sound may be heard from the 
engine compartment when the brake 
pedal is depressed repeatedly, when  
the hybrid system i s started or just  
after the vehicle beg ins to move. This  sound does not indicate that a mal - 
function has occurred  in any of these  
systems.
●Any of the followin g conditions may  
occur when the a bove systems are  operating. None of these indicates  
that a malfunction has occurred.
• Vibrations may be felt through the  vehicle body and steering. 
• A motor sound may be heard also 
after the vehicle  comes to a stop.
■ECB operating sound 
ECB operating sound  may be heard in  
the following cases,  but it does not indi- 
cate that a malfun ction has occurred.
●Operating sound heard from the  
engine compartment when the brake  pedal is operated.
●Motor sound of the  brake system  heard from the front part of the vehicle  
when the driver’ door is opened.
●Operating sound heard from the 
engine compartment when one or two 
minutes passed after the stop of the  hybrid system.
■Active Cornering Assist operation  
sounds and vibrations 
When the Active Cornering Assist is  operated, operation sounds and vibra - 
tions may be generat ed from the brake  
system, but thi s is not a malfunction.
■EPS operation sound 
When the steering wheel is operated, a  
motor sound (whirring sound) may be 
heard. This does not indicate a malfunc - tion.
■Automatic reacti vation of TRC,  
Trailer Sway Control and VSC sys - 
tems 
After turning the TRC, Trailer Sway  Control and VSC systems off, the sys - 
tems will be automati cally re-enabled in  
the following situations:
●When the power switch is turned off.
●If only the TRC syst em is turned off,  
Page 443 of 666
441
5 
5-5. Using the driving support systems
Driving
the TRC will turn on when vehicle  
speed increases. If both the TRC and VSC systems are  
turned off, automa tic re-enabling will  
not occur when vehicle speed  increases.
■Operating conditions of Active Cor - 
nering Assist 
The system operates when the following  occurs.
●TRC/VSC can operate
●The driver is attempting to accelerate  
while turning
●The system detects that the vehicle is 
drifting to the outer side
●The brake pedal is released
■Reduced effectiveness of the EPS 
system 
The effectiveness o f the EPS system is  
reduced to prevent the system from 
overheating when there is frequent  steering input over an extended period  
of time. The steering wheel may feel 
heavy as a result. Should this occur,  refrain from excessive  steering input or  
stop the vehicle and t urn the hybrid sys- 
tem off. The EPS sys tem should return  to normal within 10 minutes.
■Operating conditions of emergency  
brake signal 
When the following co nditions are met,  the emergency brake signal will operate:
●The emergency fl ashers are off.
●Actual vehicle speed is over 55 km/h  
(35 mph).
●The system judges from the vehicle  
deceleration that it is a sudden brak - 
ing operation.
■Automatic system cancelation of  emergency brake signal 
The emergency brake signal will be can - 
celed in any of the following situations:
●The emergency flashers are turned 
on.
●The system judges from the vehicle 
deceleration that is not a sudden brak - ing operation.
■Secondary Collision Brake operat - 
ing conditions (if equipped) 
The system operates when the SRS air - bag sensor detects a  collision while the  
vehicle is in moti on. However, the sys- 
tem does not operate in any of the fol - lowing situations.
●The vehicle speed is below 10 km/h (6 mph)
●Components are damaged
■Secondary Collision Brake auto - matic cancellation  (if equipped) 
The system is automa tically canceled in  
any of the following situations.
●The vehicle speed drops below 
approximately 10 km/h (6 mph)
●A certain amount of time elapses 
during operation
●The accelerator pedal is depressed a 
large amount
■If a message about AWD is shown on the multi-information displa y 
Perform the following actions. 
Page 444 of 666
4425-5. Using the driving support systems
MessageDetails/Actions
“AWD System Over- 
heated Switching to 2WD 
Mode”
AWD system is overheating. 
→ Drive the vehicle at low speeds and stop the  
vehicle in a safe  place with the hybrid system  
operating until the message is cleared. 
Once the display message on the multi-information dis - 
play turns off, there is no p roblem continuing to drive. 
If the message does not dis appear, have your vehicle  
checked by any authorized Toyota retailer or Toyota 
authorized repairer, or any  reliable repairer immedi- 
ately.
“AWD System Over - 
heated 2WD Mode 
Engaged”
The vehicle switch ed from all-wheel drive (AWD) to  
front wheel drive du e to overheating. 
→ Drive the vehicle at low speeds and stop the  
vehicle in a safe  place with the hybrid system  
operating until the message is cleared. 
Once the display message on the multi-information dis - 
play turns off, the AWD s ystem returns to normal. 
If the message does not dis appear, have your vehicle  
checked by any authorized Toyota retailer or Toyota 
authorized repairer, or any  reliable repairer immedi- 
ately.
“AWD System Malfunc - 
tion 2WD Mode Engaged 
Visit Your Dealer”
A malfunction occurr ed in the AWD system. 
→ Have your vehicle checked by any authorized  
Toyota retailer or Toyota  authorized repairer, or  
any reliable repairer immediately.
WARNING
■The ABS does not operate effec - 
tively when
●The limits of tire gripping perfor - 
mance have been exceeded (such 
as excessively worn tires on a snow  covered road).
●The vehicle hydroplanes while driv - ing at high speed on wet or slick  
roads.
■Stopping distance when the ABS 
is operating may exceed that of  normal conditions 
The ABS is not desi gned to shorten  
the vehicle’s stopping distance.  Always maintain a safe distance from  
the vehicle in fron t of you, especially  
in the following situations:
●When driving on dirt, gravel or  snow-covered roads
●When driving wit h tire chains
●When driving over bumps in the  
road 
Page 445 of 666
443
5 
5-5. Using the driving support systems
Driving
WARNING
●When driving over roads with pot - 
holes or uneven surfaces
■TRC/VSC may not operate effec - 
tively when 
Directional control and power may not  be achievable while driving on slip - 
pery road surfaces , even if the  
TRC/VSC system is operating.
Drive the vehicle carefully in condi - tions where stabilit y and power may  
be lost.
■Active Cornering Assist does not 
operate effectively when
●Do not overly rely on Active Corner - ing Assist. Active  Cornering Assist  
may not operate effectively when 
accelerating down slopes or driving  on slippery road surfaces.
●When Active Cornering Assist fre - quently operates, Active Cornering  
Assist may temporarily stop operat - 
ing to ensure prop er operation of  the brakes, TRC and VSC.
■Hill-start assist control does not operate effectively when
●Do not overly rely on hill-start assist  
control. Hill-start  assist control may  not operate effectively on steep  
inclines and roads  covered with ice.
●Unlike the parking brake, hill-start  
assist control is not intended to hold 
the vehicle stationary for an  extended period of time. Do not  
attempt to use hill-start assist con - 
trol to hold the vehicle on an incline,  as doing so may  lead to an acci- 
dent.
■When the TRC/ABS/VSC/Trailer 
Sway Control is activated 
The slip indicator light flashes. Always  drive carefully. Reckless driving may  
cause an accident. Exercise particular 
care when the indicat or light flashes.
■When the TRC/VSC/Trailer Sway  Control systems are turned off 
Be especially careful and drive at a  
speed appropriate t o the road condi- tions. As these ar e the systems to  
help ensure vehicl e stability and driv- 
ing force, do not turn the  TRC/VSC/Trailer Sway Control sys - 
tems off unle ss necessary. 
Trailer Sway Control is part of the  VSC system and will not operate if  
VSC is turned off or experiences a 
malfunction.
■Replacing tires 
Make sure that all  tires are of the  specified size, brand, tread pattern  
and total load capac ity. In addition,  
make sure that the tires are inflated to  the recommended tire inflation pres - 
sure level.
The ABS, TRC and VSC/Trailer Sway  Control systems will not function cor - 
rectly if different ti res are installed on  
the vehicle. Contact any authorized Toyota  
retailer or Toyota a uthorized repairer,  
or any reliable repairer for further  information when replacing tires or  
wheels.
■Handling of tires and the suspen - 
sion 
Using tires with any  kind of problem  or modifying the suspension will affect  
the driving assist  systems, and may  
cause a system to malfunction.
■Trailer Sway Control precaution 
The Trailer Sway C ontrol system is  not able to reduce tr ailer sway in all  
situations. Depending on many fac - 
tors such as the conditions of the 
vehicle, trailer, road surface and driv - ing environment, the Trailer Sway  
Control system may not be effective. 
Refer to your traile r owner’s manual  for information on how to tow your  
trailer properly. 
Page 446 of 666
4445-5. Using the driving support systems
WARNING
■If trailer sway occurs 
Observe the following precautions.  
Failing to do so may cause death or  serious injury.
●Firmly grip the steering wheel.  
Steer straight ahead. Do not try to  control trailer sw aying by turning  
the steering wheel.
●Begin releasing the accelerator  pedal immediately but very gradu - 
ally to reduce speed.
Do not increase  speed. Do not  apply vehicle brakes. 
If you make no extreme correction  
with the steering or  brakes, your vehi- 
cle and trailer should stabilize. 
( →P.308)
■Secondary Collision Brake (if  
equipped) 
Do not rely solely upon the Secondary  Collision Brake.  This system is  
designed to help re duce the possibil- 
ity of further damage due to a second - ary collision, however, that effect  
changes according to various condi - 
tions. Overly relyi ng on the system  may result in death or serious injury. 
Page 447 of 666
445
5 
5-6. Driving tips
Driving
5-6.Driving tips
 Use fluids that are appropriate to  
the prevailing  outside tempera- 
tures.
• Engine oil 
• Engine coolant 
• Power control unit coolant
• Washer fluid
 Have a service technician  
inspect the condition of the 12-
volt battery. 
 Have the vehicle fitted with four  
snow tires or purchase a set of 
tire chains for the front tires.
Ensure that all tires are the same size  
and brand, and that  chains match the  
size of the tires.* 
*: Tire chains cannot be mounted on  
vehicles with 235/55R19 tires.
Winter driving tips
Carry out the necessary prepa - 
rations and inspections before 
driving the vehicle in winter. 
Always drive the  vehicle in a  
manner appropriate to the pre - 
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires 
Observe the following precautions to  reduce the risk  of accidents. 
Failure to do so may result in a loss of 
vehicle control and  cause death or  serious injury.
●Use tires of the specified size.
●Maintain the recommended level of air pressure.
●Do not drive at speeds in excess of the speed limit or  the speed limit  
specified for the snow tires being 
used.
●Use snow tires on all, not just some 
wheels.
■Driving with tire chains (except 
235/55R19 tires) 
Observe the following precautions to  
reduce the risk  of accidents. 
Failure to do so may result in the vehi - cle being unable to be driven safely,  
and may cause death or serious 
injury.
●Do not drive in excess of the speed 
limit specified for the tire chains  being used, or 50 km/h (30 mph),  
whichever is lower.
●Avoid driving on bumpy road sur - 
faces or over potholes.
●Avoid sudden acceleration, abrupt 
steering, sudden br aking and shift- 
ing operations that cause sudden  engine braking.
●Slow down sufficiently before enter - ing a curve to ensure that vehicle  
control is maintained.
●Do not use LTA (Lane Tracing 
Assist) system (if equipped).
NOTICE
■Repairing or replacing snow tires 
Request repairs or replacement of  snow tires from any authorized  
Toyota retailer or Toyota authorized 
repairer, or any reliable repairer or  legitimate tire retailers. 
This is because the removal and 
attachment of snow  tires affects the  operation of the tire pressure warning  
valves and transmitters. 
Page 448 of 666
4465-6. Driving tips
Perform the following according to  
the driving conditions: 
 Do not try to forcibly open a win- 
dow or move a wiper that is fro - 
zen. Pour warm water over the 
frozen area to melt the ice. Wipe 
away the water immediately to 
prevent it from freezing. 
 To ensure proper operation of  
the climate control system fan, 
remove any sno w that has accu- 
mulated on the air inlet vents in 
front of the windshield. 
 Check for and remove any  
excess ice or snow that may 
have accumulated on the exte - 
rior lights, vehicle’s roof, chassis, 
around the tires or on the brakes. 
 Remove any snow or mud from  
the bottom of your shoes before 
getting in the vehicle. 
Accelerate the veh icle slowly, keep  
a safe distance  between you and  
the vehicle ahead,  and drive at a  
reduced speed suitable to road 
conditions. 
 Park the vehicle and move the  
s hif t le ve r to  P  w itho u t se tt ing  th e 
parking brake. The parking brake 
may freeze up, preventing it from 
being released. If the vehicle is  
parked without setting the park - 
ing brake, make sure to block the 
wheels.
Failure to do so may be danger - 
ous because it may cause the 
vehicle to move unexpectedly, 
possibly leading to an accident.
When the parking brake is in automatic  
mode, release the parking brake after 
shifting the shift lever to P. ( →P.326)
If the vehicle is left parked with  
the brakes damp in cold tem - 
peratures, there is a possibility of 
the brakes freezing. 
 If the vehicle is parked without  
setting the parking brake, con - 
firm that the shift lever cannot be  
moved out of P*.
*: The shift lever will be locked if it is  
attempted to be shifted from P to any  
other position with out depressing the  
brake pedal. If the shift lever can be 
shifted from P, t here may be a prob- 
lem with the  shift lock system. Have  
the vehicle inspected by any autho - 
rized Toyota retailer or Toyota autho - 
rized repairer, or any reliable repairer 
immediately.
Before driving the vehicle
When driving the vehicle
When parking the vehicle
WARNING
■When parking the vehicle 
When parking the vehicle without  
applying the parki ng brake, make  
sure to chock the  wheels. If you do  
not chock the wheels, the vehicle may  move unexpectedly,  possibly result- 
ing in an accident. 
Page 449 of 666
447
5 
5-6. Driving tips
Driving
Vehicles with 225/60R18 tires 
Use the correct tire chain size when  
mounting the tire chains. Chain size 
is regulated for each tire size. 
Side chain: 
3 mm (0.12 in.) in diameter 
10 mm (0.39 in.) in width
30 mm (1.18 in.) in length 
Cross chain: 
4 mm (0.16 in.) in diameter 
14 mm (0.55 in.) in width
25 mm (0.98 in.) in length
Vehicles with 235/55R19 tires 
Tire chains cannot be mounted. 
Snow tires should be used instead. 
Regulations regarding the use of  
tire chains vary depending on loca - 
tion and type of road. Always check 
local regulations  before installing  
chains.
■Tire chain installation 
Observe the following precautions when  installing and removing chains:
●Install and remove tire chains in a safe location.
●Install tire chains on the front tires only. Do not install t ire chains on the  
rear tires.
●Install tire chains on front tires as 
tightly as possible.  Retighten chains  
after driving 0.5 -  1.0 km (1/4 - 1/2  mile).
●Install tire chains following the instruc - tions provided with the tire chains.
■Consumption of fuel and electricity 
In cold temperatures, resistance of the  
parts of a vehicle (tr ansmission, tires,  etc.) generally incr eases, resulting in  
increase of energy consumption. As a 
result, fuel economy is likely to  decrease. 
Consumption of fuel and electricity of  
this vehicle is als o likely to become  worse in cold  temperatures.
Selecting tire chains
Regulations on the use of  
tire chains (except 
235/55R19 tires)
A
B
C
D
E
F
NOTICE
■Fitting tire chains 
The tire pressure w arning valves and  
transmitters may not function cor - rectly when tire chains are fitted. 
Page 450 of 666
4485-6. Driving tips
Specific design characteristics  
give it a higher center of gravity 
than ordinary passenger cars. 
This vehicle design feature 
causes this type of vehicle to be 
more likely to rollover. And, utility 
vehicles have a  significantly  
higher rollover rate than other 
types of vehicles. 
 An advantage of the higher  
ground clearance is a better view 
of the road allowing you to antici - 
pate problems. 
 It is not designed for cornering at  
the same speeds as ordinary 
passenger cars any more than 
low-slung sports cars are 
designed to perform satisfactorily 
under off-road conditions. There - 
fore, sharp turns at excessive 
speeds may cause the vehicle to 
rollover. 
When driving your vehicle off-road,  
please observe the following pre -
Utility vehicle precau- 
tions
This vehicle belongs to the  
utility vehicle class, which has 
higher ground clearance and 
narrower tread i n relation to  
the height of its center of grav - 
ity to make it capable of per - 
forming in a wide variety of off-
road applications.
Utility vehicle feature
WARNING
■Utility vehicle precautions 
Always observe the following precau - 
tions to minimize the risk of death,  serious injury or  damage to your vehi- 
cle:
●In a rollover crash, an unbelted per - son is significantly more likely to die  
than a person wearing a seat belt. 
Therefore, the driver and all pas - 
sengers should alwa ys fasten their  seat belts.
●Avoid sharp turns or abrupt maneu - vers, if at all possible. 
Failure to operate  this vehicle cor- 
rectly may result in loss of control or  vehicle rollover causing death or  
serious injury.
●Loading cargo on the roof luggage 
carrier (if equipped) will make the 
center of the vehicle gravity higher.  Avoid high speeds, sudden starts,  
sharp turns, sudden braking or 
abrupt maneuvers, otherwise it may  result in loss of control or vehicle  
rollover due to failure to operate this 
vehicle correctly.
●Always slow down in gusty cross - 
winds. Because of its profile and  higher center of gravity, your vehi - 
cle is more sensitive to side winds 
than an ordinary passenger car.  Slowing down will allow you to have  
better control.
●Do not drive horizontally across 
steep slopes. Driving straight up or 
straight down is preferred. Your  vehicle (or any sim ilar off-road vehi- 
cle) can tip over sideways much 
more easily  than forward or back- ward.
Off-road driving