TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual
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6 
6-4. Using the other interior features
Interior features
●If the connected ex ternal device is  
turned off (depending on device)
●If the temperature inside the vehicle is 
high, such as after the vehicle has  been parked in the sun
■About connected external devices 
Depending on the connected external  
device, charging may occasionally be  suspended and then st art again. This is  
not a malfunction.
A portable device can be charged  
by just placing Qi standard wireless 
charge compatible portable devices 
according to the Wireless Power 
Consortium, such as smartphones 
and mobile batteries, etc., on the 
charge area. 
This function canno t be used with  
portable devices that are larger 
than the charging area. Also, 
depending on the portable device, it 
may not operate as normal. Please 
read the operation manual for por - 
table devices to be used.
■The “Qi” symbol 
The “Qi” symbol is a trademark of  
the Wireless Power Consortium.
NOTICE
■To prevent damage to the USB  
charging ports
●Do not insert foreign objects into 
the ports.
●Do not spill water  or other liquids  
into the ports.
●When the USB char ging ports are  
not in use, close the lids. If a foreign 
object or liquid enters a port may  cause a short circuit.
●Do not apply exce ssive force to or  impact the USB charging ports.
●Do not disassemble or modify the USB charging ports.
■To prevent damage to external devices
●Do not leave external devices in the  
vehicle. The temperature inside the  vehicle may become high, resulting  
in damage to an external device.
●Do not push down on or apply 
unnecessary force to an external 
device or the cable of an external  device while it is connected.
■To prevent 12-volt battery dis - charge 
Do not use the USB charging ports for  
a long period of time when the hybrid  system is off.
Wireless charger (if  
equipped) 
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4806-4. Using the other interior features
■Name for all parts 
Charge area 
Operation indicator light
Power supply switch
■Using the wireless charger 
1 Press the power supply switch  
of the wireless charger.
Switches on and off wi th each press of  the power supply switch. 
When turned on, the operation indicator  
light (green) comes on. 
Even with the hybr id system off, the  
on/off state of the power supply switch 
is memorized.
2 Place the charging side of the  
portable device down.
When charging, the operation indicator  
light (orange) comes on. 
If charging is not occurring, try placing  the portable device a s close to the cen- 
ter of the charging area as possible. 
When charging is complete, the opera - tion indicator light  (green) comes on.
■Recharging function 
 When charging is complete and  
after a fixed time in the charge 
suspension state, charging 
restarts. 
 When the portable device is  
moved, charging is stopped for a 
moment and then it restarts.
■Lighting conditions of opera - 
tion indicator light
A
B
C
Operation  
indicator 
light
Conditions
Turning offWhen the Wireless char - 
ger power supply is off
Green 
(comes on)
On Standby (charging 
possible state)
When charging is com - 
plete* 
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6-4. Using the other interior features
Interior features
*: Depending on the portable device,  
there are cases where the operation 
indicator light will  continue being lit  
up orange even afte r the charging is  
complete.
 When the operation indicator  
light flashes 
When an error occurs, the opera - 
tion indicator light flashes an 
orange color.
Handle the error based on the fol - 
lowing tables. 
• Flashing repeatedly once every  
second (Orange) 
• Repeatedly flashes 3 times con - 
tinuously (Orange)
Orange  
(comes on)
When placing the portable 
device on the charging 
area (detecting the porta - 
ble device)
Charging
Operation 
indicator 
light
Conditions
Suspected causesHandling method
Vehicle to charger 
communication 
failure.
If the power switch 
is in ACC: Turn the 
power switch to 
ON. 
If the power switch  
is in ON: Turn the 
power switch off 
and then back to 
ON. 
If the operation  
indicator light still 
blinks after per - 
forming the above 
procedure, con - 
t a c t  a n y  a u t h o r i z e d  
Toyota retailer or 
Toyota authorized 
repairer, or any 
reliable repairer.
Suspected causesHandling method
A foreign sub - 
stance is between 
the portable device 
and charge area.
Remove the for - 
eign substance 
from between por - 
table device and 
the charge area.
The portable 
device is out of 
sync due to the 
device being 
shifted from the 
center of the 
charge area.
Place the portable 
device near the 
center of the 
charge area. 
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4826-4. Using the other interior features
• Repeatedly flashes 4 times con- 
tinuously (Orange)
■The wireless charger can be oper - 
ated when 
The power switch is in ACC or ON.
■Usable portable devices 
Qi standard wireless charge standard  
can be used on compatible devices. However, not all Qi standard devices  
and compatibility  are guaranteed. 
Starting with mobile phones and  smartphones, it is aimed for low power  
electrically supplie d portable devices of  
no more than 5W.
■When covers and accessories are  attached to portable devices 
Do not charge in situations where cover  
and accessories not able to handle Qi  are attached to the portable device.  
Depending on the type of cover and 
accessory, it may n ot be possible to  charge. When charging is not performed  
even with the portable device placed on 
the charge area, remove the cover and 
accessories.
■While charging, noise enters the  AM radio 
Turn off the wireless charger and con - 
firm that the noise has  decreased. If the  noise decreases, continuously pushing  
the power supply switch of the wireless 
charger for 2 seconds, the frequency of  the charger can be changed and the  
noise can be reduced.Also, on that 
occasion, the operation indicator light  will flash orange 2 times.
■Important points of the wireless  
charger
●If the electronic key cannot be  
detected withi n the vehicle interior,  
charging cannot b e done. When the  door is opened and closed, charging  
may be temporarily suspended.
●When charging, the wireless charging 
device and portable device will get 
warmer, however this is not a mal - function. 
When a portable device gets warm 
while charging, c harging may stop  due to the protecti on function on the  
portable device side. In this case, 
when the temperature  of the portable  device drops significantly, charge  
again.
●Depending on usage  of the portable  
device, it may not be fully charged. 
This is not a malfunction.
●When using a mobile phone near a 
wireless charger, the call sensitivity  and communication speed may be  
reduced.
■Operation sounds 
When the power supply is turned on,  wh ile s e ar c hing  fo r  th e por t ab le de v ic e a  
sound will be produced, however this is 
not a malfunction.
■Cleaning the wireless charger 
→ P.492
■Label indicating precautions for  
using the wireless charger 
There is a label on the wireless charger.  Follow the instructions on the label.
Suspected causesHandling method
Temperature ris - 
ing within the wire - 
less charger.
Stop charging at 
once and start 
charging again 
after for a while. 
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6-4. Using the other interior features
Interior features
WARNING
■Caution while driving 
When charging a portable device, for  
safety reasons, the driver should not  operate the main pa rt of the portable  
device while driving.
■Caution regarding interference 
with electro nic devices 
People with implantable cardiac pace - 
makers, cardiac resynchronization  therapy-pacemakers or implantable  
cardioverter defibrillators, as well as 
any other electrica l medical device,  should consult thei r physician about  
the usage of the wireless charger. 
The operations of the wireless char - ger may have an affect on medical  
devices.
■To prevent damage or burns 
Observe the following precautions. 
Failure to do so may result in a possi - bility of equipment failure and dam - 
age, catch fire, burns due to overheat.
●Do not insert any metallic objects  between the charging area and the  
portable device while charging
●Do not place cont ainers with liquid  
such as wate r on the wireless char- 
ger.
●Do not attach sti ckers, metallic  
objects, etc., to the charger area or  portable device
●Do not cover with cloth, etc., and charge
●Do not charge po rtable devices  other than designated
●Do not attempt to dismantle for dis - assembly or modifications
●Do not hit or appl y a strong force
NOTICE
■Conditions in which the function  
may not operate correctly 
In the following cond itions, it may not  operate correctly
●The portable device is fully charged
●There is foreign matter between the  
charge area and portable device
●The temperature  of the portable  device gets higher from charging
●The charging surf ace of the porta- ble device is facing up
●The placement of the portable device is out of alignment with the  
charge area
●Near a TV tower, electric power 
plant, gas station,  radio station,  
large display, airport or other facility  that generates strong radio waves  
or electrical noise
●When the electronic key is in con - 
tact with, or is covered by the fol - 
lowing metallic objects 
• Cards to which aluminum foil is  
attached 
• Cigarette boxes that have alumi - num foil inside 
• Metallic wallets or bags
• Coins 
• Hand warmers made of metal 
• Media such as CDs and DVDs
●When other wireless keys (that emit  
radio waves) are being used nearby 
In addition, excluding the above-men - 
tioned, when the charger does not 
perform normally or the operation dis - 
play lamp is flashing continuously, it is 
considered that the wireless charger 
is malfunctioning. C ontact authorized  
Toyota dealer. 
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4846-4. Using the other interior features
Fold down the armrest for use. 
An assist grip inst alled on the ceil- 
ing can be used to support your 
body while sitti ng on the seat. 
The coat hooks are provided with  
the rear assist grips.
NOTICE
■To prevent failure or damage to  
data
●Do not bring magnet ic cards, such  as credit cards, a contactless IC  
card, or magnetic recording media, 
etc., close to the charger while  charging, otherwis e, data may dis- 
appear under the influence of mag - 
netism. Also, do not bring precision 
instruments such as wrist watches,  etc., close to the  charger, as such  
objects may break.
●Do not leave portable devices in the 
cabin. The temperature inside the 
cabin may become high, when  under the sun, and cause damage  
to the device.
■To prevent 12-volt battery dis - 
charge 
When the hybrid syst em is stopped,  do not use the wireless charger for a  
long time.
Armrest
NOTICE
■To prevent damage to the arm - 
rest 
Do not apply too much load on the  armrest.
Assist grips
WARNING
■Assist grips 
Do not use the a ssist grip when get- 
ting in or out of t he vehicle or rising  
from your seat.
NOTICE
■To prevent damage to the assist 
grip 
Do not hang any heavy object or put a  
heavy load on th e assist grip.
Coat hooks 
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6-4. Using the other interior features
Interior features
WARNING
■Items that must not be hanged  
on the hook 
Do not hang coat hangers or other  hard or sharp objects on the hook. If  
the SRS curtain shield airbags 
deploy, these item s may become pro- jectiles, causing death or serious  
injury. 
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4866-4. Using the other interior features
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487
7
Maintenance and care
Maintenance and care
7-1. Maintenance and care 
Cleaning and protecting the  
vehicle exterior ............... 488 
Cleaning and protecting the  
vehicle interior ................ 491 
7-2. Maintenance
Maintenance requirements 494 
7-3. Do-it-yourself maintenance 
Do-it-yourself service precau - 
tions ................................ 496 
Hood ................................. 498 
Positioning a floor jack ...... 499 
Engine compartment ........ 501 
12-volt battery ................... 506 
Tires.................................. 509 
Tire inflation pressure ....... 529 
Wheels.............................. 530 
Air conditioning filter ......... 532 
Cleaning the DC/DC Con - 
verter air intake vent and filter 
....................................... 536 
Wiper insert replacement .. 539 
Electronic key battery ....... 543 
Checking and replacing fuses 
....................................... 545 
Light bulbs ........................ 548 
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4887-1. Maintenance and care
7-1.Maintenance and care
Working from top to bottom, lib- 
erally apply water to the vehicle 
body, wheel wells and underside 
of the vehicle to  remove any dirt  
and dust. 
 Wash the vehicle body using a  
sponge or soft cloth, such as a 
chamois. 
 For hard-to-remove marks, use  
car wash soap and rinse thor - 
oughly with water. 
 Wipe away any water. 
 Wax the vehicle when the water- 
proof coating deteriorates.
If water does not bead on a clean sur - 
face, apply wax when the vehicle body 
is cool.
■Before car washes 
Check that the fuel filler door and  charging port lid  on your vehicle are  
closed properly.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power  back door (if  equipped) 
Start washing from t he front of the vehi- 
cle. Make sure to extend the mirrors 
before driving.
●Brushes used in automatic car  
washes may scratch the vehicle sur - face, parts (wheel, etc.) and harm  
your vehicle’s paint.
●Rear spoiler may not be washable in 
some automatic c ar washes. There  
may also be an increased risk of dam - age to vehicle.
■High pressure car washes 
As water may enter the cabin, do not  
bring the nozzle tip near the gaps  around the doors or perimeter of the  
windows, or spray th ese areas continu- 
ously.
■Note for a smart e ntry & start sys- tem 
If the door handle becomes wet while  
the electronic key is  within the effective  range, the door may lock and unlock  
repeatedly. In that c ase, follow the fol- 
lowing correction procedures to wash  the vehicle:
●Place the key in a  position 2 m (6 ft.)  or more separate from the vehicle  
while the vehicle is being washed. 
(Take care to ensur e that the key is  not stolen.)
●Set the electronic key to battery-sav - ing mode to disable the smart entry &  
start system. ( →P.224)
■Wheels and wheel ornaments
●Remove any dirt immediately by using  
a neutral detergent.
●Wash detergent of f with water imme- 
diately after use.
●To protect the paint from damage, 
make sure to observe the following 
precautions. • Do not use acidic, alkaline or abrasive  
detergent.
• Do not use hard brushes.
• Do not use deterg ent on the wheels  when they are hot, such as after driv - 
ing or parking in hot weather.
Cleaning and protecting  
the vehicle exterior
Perform the following to pro - 
tect the vehicle and maintain it 
in prime condition:
Cleaning instructions