key VOLKSWAGEN E-GOLF 2019 Owner's Guide

NOTICE
After a collision or other kind of accident, or after the underside of the vehicle has struck something, the high-voltage battery must be thoroughly inspected.
Vehicle key positions in the ignition switch

Fig. 120 In the ignition switch: Vehicle key positions.

Leaving the key in the ignition for a long time when the electric motor is not activated will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
On automatic transmission vehicles, the vehicle key can be removed from the ignition switch only when the transmission is in Park (P). You may have to press the release button on the transmis-sion selector lever to put the lever into Park (P).
Starter button

Fig. 121 In the lower center console: Starter button for the Keyless Access system.

Fig. 122 Hold the remote control vehicle key to the right of the steering column: Emergency starting feature on vehicles with Keyless Access.

Switching the ignition on and off
x Briefly press the starter button once without operating the brake or clutch pedals ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays No key in range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the electric motor using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after press-
ing the starter button ⇒ fig. 122.
x The ignition automatically switches on and the electric motor starts.
Emergency shut-off
If the electric motor does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the electric motor
x The electric motor switches off automatically.
If no authorized remote control vehicle key is identified in the passenger compartment after the electric motor has been switched off, the electric motor cannot be restarted. A related message is shown in the instrument cluster display.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake or clutch pedals when switching on the ignition, as the electric motor could otherwise be activated immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized per-sons may use it to lock the vehicle, start the electric motor, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.

Please perform these steps only in the order listed.
Step Vehicles without Keyless Ac-
cess
Vehicles with Keyless Access
7. Release the parking brake when you are ready to start driving

Noises before driving
A clicking noise may be heard when activating the electric motor.
Recognizing that the vehicle is ready to drive
The electric motor does not make any perceptible noise either when starting or when switched on. It is therefore not possible to tell that the vehicle is ready to drive based on vehicle noise. Instead, the following features indicate that the vehicle is ready to drive:
x The needle in the power display ⇒ fig. 9 (1) is positioned at .
x The illumination of the needles in the instrument cluster is switched on regardless of whether the vehicle's exterior lighting is switched on.
x The text message READY appears in the instrument cluster display ⇒ fig. 9 (3).
x An acoustic signal will sound.
Automatic deactivation of the electric motor
The electric motor is automatically deactivated if the vehicle is left with the electric motor still switched on after driving. In vehicles with Keyless Access, the ignition switches off automatically with a delay of about 30 seconds, to protect the vehicle against unauthorized usage.
Reactivating the electric motor
When the electric motor has been automatically switched off once the driver has left the vehicle, it can be switched back on again within 30 seconds.
The driver door must be closed, the brake pedal depressed and one of the following conditions ful-filled:
x Move the selector lever to position D/B/N or P and lock the safety belt.
x OR: move the selector lever to position D/B/N or P and manually release the electronic parking brake.
When the driver door is closed and no pedals are depressed, the electric motor is reactivated by applying the safety belt if one of the following additional conditions is also fulfilled:
x The selector lever is in position P or N and the electronic parking brake is switched on.
x OR: the selector lever is in position D or B, the vehicle is not crawling and the electronic parking brake is switched on.
WARNING
Never leave the vehicle unattended with the electric motor activated, especially when it is in gear. The vehicle could move suddenly or some other unexpected event could occur, result-ing in property damage, fire, or personal injury.

Step Vehicles without Keyless Ac-
cess Vehicles with Keyless Access
1. Bring the vehicle to a complete stop ⇒ .
2. Depress and hold down the brake pedal until step 4 is completed.
3. Shift the transmission into Park (P).
4. Apply the parking brake to help prevent the vehicle from moving
5. Turn the vehicle key to position
⇒ fig. 120 (0) in the ignition
switch.
Briefly press the starter button
⇒ fig. 121. If the electric motor
will not switch off, carry out the
emergency shut-off procedure
7.
Removing the vehicle key from
the ignition switches off electrical
equipment and activates the
steering column lock.
Opening the doors switches off
electrical equipment and acti-
vates the steering column lock.

WARNING
Never stop the electric motor before the vehicle has come to a complete stop. You can lose control of the vehicle, crash, and be seriously injured.
x The airbags and safety belt pretensioners will not work when the ignition is switched off.
x The brake booster does not work when the electric motor is not activated. More brake pedal pressure will be needed to stop the vehicle.
x The power steering system does not work when the electric motor is not activated, and you will need more force to steer the vehicle.
x When the key is removed from the ignition switch, the steering will lock and you will not be able to steer the vehicle.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.
The vehicle key can only be removed from the ignition when the transmission is in Park (P).
After the electric motor has been switched off, the radiator fan in the electric motor compartment may keep activated for several minutes, or may start activated after the vehicle has been parked for a while, even if the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off automatically when the electric motor has cooled down enough.

The electric motor can therefore only be activated with an authorized and correctly coded genuine Volkswagen vehicle key. Coded vehicle keys are available from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and locksmiths
who are qualified to make these vehicle keys ⇒  Vehicle key set.
If an unauthorized vehicle key is used, a message may appear in the instrument cluster display. The vehicle cannot be operated with this key.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is on ⇒  Declaration of Compliance, Telecommunications and Electronic Systems.
Using genuine Volkswagen keys helps minimize the risk of malfunctions.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The electric motor can be start-ed and vehicle systems such as the power windows can be operated, leading to serious per-sonal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barri-er or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the electric drive).
Warning and indicator lights

x The ignition is switched on.
x The vehicle is not drive-ready.
x The driver door is open.
Vehicles with Keyless Access
The crawling function is deactivated if the vehicle has been driven faster than 6 mph (10 km/h) and then comes to a stop. The electric drive is deactivated when the driver safety belt is unlocked and the driver door is opened. If no pedal is pressed, the ignition switches off automatically after about 30 seconds. To avoid unintentional discharge of the 12-volt vehicle battery the ignition is deactivated if the following conditions remain unchanged for about 2 minutes:
x The vehicle is standing still.
x No pedal is pressed.
x The driver safety belt is unlocked.
x The charge level of the 12-volt vehicle battery is low.
Once the ignition has been switched off automatically, the exterior lights remain lit when the light switch is set to AUTO and the charge level is sufficient.
WARNING
A vehicle that is left unattended when ready to drive can cause accidents and serious inju-ries.
x Never leave the vehicle unattended when it is ready to drive.
x Always switch the ignition off and move the selector lever for driving mode to position P, before leaving the vehicle.
x When parking or leaving the vehicle, always ensure that selector lever for driving mode is in position P and that the electric parking brake is switched on.
x When leaving the vehicle always ensure that all doors, windows, the tailgate and bonnet are completely closed and locked.
Electronic parking brake

Fig. 129 In the lower section of the center console: Electronic parking brake button.

DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Always assume that the high-voltage battery is fully charged and that all high-voltage components are live.
x Touching damaged orange high-voltage cables, the high-voltage battery or other parts of the high-voltage electrical system can cause fatal electric shock.
x The high-voltage system may also be active even when the ignition is switched off!
x Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water; medical attention is recommended.
x Never attempt to carry out any work on the high-voltage network, the high-voltage cables or the high-voltage battery.
x Never open, maintain or repair components or parts of the high-voltage network, and nev-er disconnect them from the network.
x Never damage, change or remove the orange high-voltage cables or disconnect them from the high-voltage network.
x Never open, modify or remove the cover of the high-voltage battery.
x Any work on the high-voltage system, or on systems which could be indirectly affected by it, must only be carried out by properly trained and qualified experts.
x Work in the vicinity of high-voltage components and high-voltage cables with machinery, sharp-edged tools or heat sources, for example, welding, soldering, hot air or thermal adhe-sives, may only be performed after the high-voltage components have been disconnected. Only properly qualified and trained specialist staff may work on the high voltage compo-nents.
x The Volkswagen standards and guidelines must be adhered to when carrying out any work on the high-voltage network or the high-voltage battery.
x During such work, keep the vehicle key safe and far enough away from the vehicle to pre-vent any risk of the ignition being accidentally switched on and the electrical system activat-ed (particularly in vehicles with Keyless Access).
x Any gasses emitted by or escaping from the high-voltage battery may be toxic or flamma-ble.
x Damage to the vehicle or to the high-voltage battery could lead to a leak of toxic gases, either immediately or at a later time. These emitted gases could also potentially cause a fire. If damage has been incurred, it is vital to then open the vehicle windows to allow any emitted gases to disperse. Do not inhale these gases.
x Never touch or inhale any liquids or gasses leaking from the high-voltage battery, espe-cially if the battery has been damaged.
x Remember to inform any attending emergency services that the vehicle is equipped with a high-voltage battery.
Warning and indicator lights

x Unlock the vehicle with the remote control vehicle key or press the central locking button