start VOLKSWAGEN T-ROC 2021 Owner´s Manual

Fig. 108 Removing the cover of the gearshift gate and manually releasing the selector lever lock.

Fig. 109 Unlocking the selector lever lock manually.
Engine does not start
The indicator lamp lights up green.
Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.
To select a position, press the brake pedal ⇒ Notes on driving .
Also see Electronic parking brake ⇒ Electronic parking brake .
Driving off is prevented by the lock button
The indicator lamp flashes green.
The lock button in the selector lever is not engaged.
Engage the selector lever lock.
Driving off is prevented by the selector lever lock
The indicator lamp flashes green. An information text is additionally displayed.
In rare cases, the selector lever lock may not engage in vehicles with a DSG® dual clutch gearbox.
The drive is then deactivated to prevent the vehicle from accidentally pulling away.
Depress the foot brake and then release it again.

If the text message and signal tone are repeated approximately every 10 seconds, park the vehicle
safely as soon as possible and switch the engine off. Allow the gearbox to cool down.
Do not drive on until the signal tone stops in order to avoid damage to the gearbox. You should not
pull away or drive the vehicle at very low speeds while the gearbox is overheated.
Downhill speed control
The downhill speed control system helps when braking and travelling downhill in vehicles with a
DSG® dual clutch gearbox ⇒ . The downhill speed control uses the braking power of the engine.
The DSG® dual clutch gearbox selects the best gear depending on the steepness of the gradient and
the current speed. The selector lever must be in position D/S. The downhill speed control is not
active in Tiptronic mode.
As the downhill speed control can shift down only as far as third gear, it may be necessary to activate
the Tiptronic mode when driving down particularly steep inclines. When in Tiptronic mode, select
second or first gear manually in order to make use of the braking effect of the engine and to relieve
the load on the brakes.
The start/stop system is automatically deactivated as long as downhill speed control is active.
Activating downhill speed control automatically:
If the downhill gradient is greater than approximately 6%.
AND: if the selector lever is in position D/S.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is switched off: if the
vehicle speed is less than approximately 80 km/h (50 mph) or the brake pedal is depressed.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored speed
is exceeded.
Deactivating downhill speed control automatically:
If the downhill gradient becomes less steep.
OR: if the gearbox shifts up a gear because the engine speed is higher than approximately 4,500 rpm.
Or additionally if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored
speed can be maintained.

WARNING
The intelligent downhill speed control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by pull-away
assist systems tempt you into taking any safety risks when driving.
Unintentional vehicle movements can cause serious injury.
The downhill speed control cannot replace the full concentration of the driver.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

The downhill speed control cannot hold the vehicle on the gradient in all situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy).

WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if you are not prepared
to brake.
The downhill speed control is only a support function and may not be able to brake the vehicle
sufficiently in all situations when driving downhill.
The vehicle may become faster despite the downhill speed control being in operation.
Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
The steering
The power steering is not hydraulic, but is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy supply
while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control .
Electronic steering column lock in vehicles with a starter button
The steering column will be locked if the driver door is opened when the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the sensor in the door handle or the vehicle key.
Mechanical steering column lock (steering lock) in vehicles with an ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle is
stationary. Turn the steering wheel slightly until the steering lock audibly engages.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to relieve the load on the steering lock mechanism. Hold the steering wheel in this position
and turn the ignition on.
Electromechanical steering

The indicator lamp lights up yellow.
The steering should be checked by a qualified workshop as soon as possible.
If the yellow warning lamp remains off after the engine has been restarted and you have driven a
short distance, you do not need to consult a qualified workshop.
Fault in steering
The indicator lamp lights up yellow.
The 12-volt vehicle battery was disconnected.
Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mph).
If the yellow warning lamp is still lit after the engine has been restarted, have the steering checked
by a qualified workshop immediately.
Fault in steering
The indicator lamp flashes yellow.
Turn the steering wheel back and forth.
Switch the ignition off and then on again.
Observe the messages on the instrument cluster display.
Do not continue your journey if the indicator lamp still flashes when the ignition is switched on.
Seek expert assistance.
Steering column is not unlocked or locked
The indicator lamp flashes yellow.
Follow any messages that are on the instrument cluster display.
Switch the ignition off and then on again.
Do not continue your journey if the steering column remains locked when the ignition is switched
on.
Seek expert assistance.
Steering requires increased force
The warning lamp lights up red.
The electromechanical steering has failed.
Do not drive on!
Seek expert assistance.
Driving profile selection and 4MOTION Active Control

When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
Vehicles with all-wheel drive: if the Snow, Offroad or Offroad Individual driving profile was
selected last, the onroad driving profile that was last active will be activated after the ignition has
been switched off for a long period.
Vehicles without starter button: as soon as the vehicle key is removed from the ignition lock.
Vehicles with starter button: as soon as the driver door is opened when the ignition is switched
off.
Sport functions: select Sport driving profile again.
OR: tap the selector lever of the DSG® dual clutch gearbox backwards to the position S⇒ DSG® dual
clutch gearbox .
Eco functions: select Eco driving profile again.
Characteristics of the driving profiles
Snow: the Snow driving profile makes it easier to control the throttle on icy or snowy roads. It is not
possible to select the S position in the Snow driving profile.
Onroad: under Onroad, you can choose between Eco, Comfort, Normal, Sport and Individual driving
profiles.
Offroad: the Offroad driving profile makes it easier to control the throttle when driving offroad. The
engine brake is always available and gearshifts can be prevented in critical situations. Hill Start Assist
and Hill Descent Control are active in the Offroad driving profile. It is not possible to select the S
position in the Offroad driving profile. When the driving profile is active, the instrument cluster
displays the symbol .
Offroad Individual: enhanced version of the offroad driving profile that can be adapted to the
driver's needs ⇒ Individually adapting a driving profile . When the driving profile is active, the
instrument cluster displays the symbol .
Eco: switches the vehicle into economical mode and helps the driver to drive the vehicle in a fuel-
efficient manner. Depending on the vehicle equipment level, coasting mode is available in the Eco
driving profile.
Comfort: the driving profile creates a comfort-oriented vehicle setup and is suited to poor roads or
long motorway journeys, for example.
Normal: the driving profile has a balanced setup, e.g. for everyday use.
Sport: this setting gives the driver a sporty driving feeling.

The indicator lamp lights up yellow.
Go to a qualified workshop and have the system checked.
Fault in Hill Start Assist
Go to a qualified workshop and have the system checked.
Offroad display
The offroad display contains digital instruments that show additional information about the vehicle
and its surroundings. This makes it possible to assess the current driving situation more precisely.

Fig. 112 In the Infotainment system: offroad display.
Opening the offroad display
Press the button on the Infotainment system.
Touch the Vehicle function button.
Touch the Selection function button.
Touch the Offroad function button.
Selecting instruments and setting units
The Infotainment system displays various instruments ⇒ Fig. 112 .
To change instruments, swipe vertically over the display.
The units can be adjusted for some instruments in the Infotainment system ⇒ Infotainment system
controls and displays .
Instruments in the offroad display:
Altimeter: the altimeter shows the current height above sea level.
Steering angle display: the steering angle of the vehicle is displayed in the range between -49° and
49°. The value is positive for a left steering angle and negative for a right steering angle.
Compass: the compass shows the current driving direction.

An incorrect tyre pressure can cause overheating, sudden tyre damage including tyre bursts and
ripping of the tread surface and thus to a loss of control over the vehicle.
Driving on steep terrain
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Driving uphill or downhill
Get out of the vehicle and assess the situation before you attempt to drive up or down a hill:
Walk along the section and check the firmness of the ground. Look out for obstacles and other
hidden dangers ⇒ .
Check the section beyond the hill.
You should not follow the route if it is too steep, uneven or if the ground surface is too loose. Select
another route.
Drive slowly and at constant speed straight up or down a slope.
Accelerate only to the speed you need to climb the slope. Too much acceleration can cause the
wheels to spin and lead to a loss of control of the vehicle. Insufficient throttle increases the
probability of stalling the engine.
Never attempt to stop or turn on a slope.
Avoid allowing the engine to stall.
Do not change gear or engage the clutch when climbing a slope.
Use the offroad display ⇒ Offroad display .
If you cannot continue to drive up a hill
Never turn the vehicle around on an uphill gradient.
If the engine has stalled, depress the footbrake and start the engine again.
Select reverse gear and reverse back slowly in a straight line.
Use the foot brake to keep a constant speed until you have reached a safe place.
Driving downhill
Never exceed the tilt angle of the vehicle! If, in an emergency, you have to traverse the slope when
driving down it and the vehicle threatens to tip over, steer into the fall line immediately.
There is an increased risk of rolling over when driving downhill. Concentrate on steering the vehicle
when driving downhill in particular.
Use the offroad display on steep downhill stretches ⇒ Offroad display .
Drive down steep inclines in first gear.
Use the foot brake sparingly in order not to lose control of the vehicle.

If it is possible and safe, drive straight down the slope in the fall line (maximum gradient).
Do not press the clutch and do not select neutral.

WARNING
Never try driving up or down an incline if it is too steep for the vehicle. The vehicle could slide away,
tip over or roll.
The uphill or downhill gradient must be no greater than the maximum permissible gradient for the
vehicle.
Always drive up and down gradients in the fall line.
Never turn the vehicle when driving up or down gradients. The vehicle could tip over or slide away
sideways.
If the engine stops or if you cannot drive on for any reason, stop the vehicle and depress the brake
pedal. Start the engine again. Select reverse gear, release the brake pedal and using the engine
braking effect to carefully reverse in a straight line along the fall line. Keep the vehicle speed low and
constant.
If you are unable to start the engine, keep your foot steady on the brake pedal and allow the vehicle
to roll back down the track you made when driving up the hill. Keep the vehicle speed low and
constant.
Never let the vehicle roll backwards down a slope in neutral. You could lose control over the vehicle.
Traversing a slope

Fig. 115 Steering into the fall line.

Fig. 116 On steep slopes: always use the doors facing up the hill to get out of the vehicle.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Traversing a slope is one of the most dangerous offroad situations ⇒ .
It may look harmless, but you should not underestimate the difficulty and danger of traversing a
slope. A vehicle could slide away, tip over or roll when in this position. This can cause severe or fatal
injuries for all vehicle occupants.
Check whether you can use a safer route before driving across a slope.
If you have to drive at an angle, make sure the ground is as firm as possible. The vehicle is more
likely to slip and tip over on slippery or soft ground. Always make sure that the tilt angle does not
become too large due to uneven ground. The vehicle could otherwise tip over and start to roll.
When the vehicle is tilted at a large angle, the wheels on the lower side of the vehicle must never
enter dips or hollows. The wheels on the higher side of the vehicle must never drive over bumps, for
example rocks, tree trunks or other obstacles.
If the vehicle threatens to tip over, steer immediately into the fall line and depress the accelerator
slightly ⇒ Fig. 115 . If it is not possible to steer into the fall line, then steer uphill and depress the
accelerator slightly.
The centre of gravity of the vehicle should be as low as possible. The weight of all vehicle occupants
should be evenly distributed. People with a larger or heavier build should sit on the higher side of
the vehicle. Remove the roof carrier and secure heavy items. The vehicle could tip over if items were
to slide suddenly ⇒ .

WARNING
Never try to traverse a slope, particularly if it is too steep for the vehicle. The vehicle could slide
away, tip over or roll. Please note the following points in order to reduce the risk of accidents and
serious injuries:
You should never underestimate the difficulty and danger of traversing a slope. Never choose an
unsafe route or take a risk which could endanger you or your passengers. If you are in any doubt
about the safety of the route, turn round and choose another way.

If you make a mistake when rocking free the vehicle, it can sink deeper and you will need assistance
to free the vehicle.
When you cannot move forwards
Carefully dig out all the wheels and check that no other parts of the vehicle are stuck in the sand.
Select reverse gear.
Reverse in your own tracks with gentle use of the accelerator.
If this does not help, place brushwood, foot mats or sacking directly in front of the wheels to
increase grip ⇒ .
Rocking the vehicle free
Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper ⇒ .
Switch off TCS ⇒ Brake support systems .
Position the steering wheel so that it is facing straight ahead.
Reverse until the point where the wheels just start to spin.
Immediately select first gear and drive forwards until the wheels start to spin again.
Repeat driving back and forth until you have enough momentum to free yourself.
Switch the TCS on after the rocking free procedure is completed ⇒ Brake support systems .
Use the Offroad driving profile.

WARNING
No one must stand either in front or behind the vehicle, particularly if you are attempting to free a
stuck vehicle.
Spinning wheels can propel stones, brushwood, pieces of wood or other objects that are in front or
behind the wheels at enormous speed and cause potentially fatal injury.
People standing in front of or behind the vehicle could be run over if the stuck vehicle starts to move
suddenly.
After offroad driving
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Checklist

Clean the turn signals, lighting system, the number plate and all windows.