VOLKSWAGEN TRANSPORTER 2012 Owners Manual

City Emergency Brake function
Fig. 247 The display in the instrument cluster: ad-vance warning display.
,...-m First read and observe the introductory information and safety warnings & on page 307.
The City Emergency Brake function is part of the area monitoring system (Front Assist) and is active when Front Assist is switched on.
The front scan system and thus the City Emergen-cy Brake function can be activated and deactivated using the Assistant menu in the Volkswagen in-formation system or the Front Assist option in the Assistant submenu of the Settings menu 24.
The City Emergency Brake function gathers infor-mation on the traffic situation up to a distance of about 10 m in front of the vehicle within a speed range of about 5 km/h (3 m ph) to 30 kmlh (19 mph).
The system prepares the vehicle for emergency braking if it detects a possible collision with a vehi-cle ahead &.
If the driver does not react to a possible serious collision, the system can automatically stop the ve-hicle with brake pressure with increasing intensity so as to reduce the speed in a possible collision. Hence the system can help minimise the conse-quences of an accident.
Display
Automatic deceleration by the City Emergency Brake function will be shown by the advance warn-ing display in the instrument Fig. 247.
A wARNING
The intelligent technology used in the City Emergency Brake cannot overcome the laws of physics, and functions only within the lim-its of the system. The driver is always re-sponsible for braking In time.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• The City Emergency Brake function can-not prevent accidents and serious injuries by itself.
• The City Emergency Brake function can carry out unwanted brake interventions in certain complex driving situations, e.g. at building sites and metal tracks.
• The City Emergency Brake can carry out unwanted braking interventions when its function is impaired, e.g. if the position of the radar sensor has been contaminated or changed.
• The City Emergency Brake function does not react to persons, animals or vehicles crossing or approaching in the same lane.
m The brake pedal feels "harder" when the City l!J Emergency Brake function triggers the brakes.
m Automatic brake intervention by the City l!J Emergency Brake function can be stopped by using the accelerator or through steering interven-tion.
m The City Emergency Brake function can L!J brake the vehicle to a standstill. The vehicle will not be held for any extended period by the braking system. Depress the brake.
m Switch off Front Assist and the City Emergen-L!J cy Brake function in the event of multiple un-wanted interventions. Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
m Multiple interventions can lead to automatic l!J deactivation of the City Emergency Brake function. <J
Driver assist systems 311

System limits
r-('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 307.
The area monitoring system (Front Assist) has physical and system-related limits. The driver may therefore feel that, in certain circumstances, some Front Assist reactions occur unexpectedly or with a delay. You should therefore always be prepared to take full control of the vehicle if necessary.
The following conditions can prevent Front Assist from reacting, or cause a delay in its reaction:
• In tight bends.
• If the accelerator is fully depressed.
• If Front Assist is switched off or there is a fault.
• If TCS or ESC is switched off manually.
• If the ESC is taking corrective action.
• If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to the vehicle.
• If the radar sensor is dirty or covered.
• If the vehicle is reversing.
• Under hard acceleration.
• In snow or heavy rain.
• In case of narrow vehicles, e.g. motorbikes.
• If vehicles are travelling slightly to the left or right of your vehicle.
• If vehicles are crossing in front of your vehicle.
• If there is oncoming traffic.
• In uncertain traffic situations.
• 1/Vhen loads or attachment parts on other vehi-cles protrude to the side, rear or above the normal dimensions of the vehicle. <l
Lane change assist system (Side Assist)
COJ Introduction
This chapter contains information on the following subjects:
Indicator lamp ... .
Operation ....... .
Driving situations ..........•.............
313
314
315
The lane change assist system (Side As-
sist) provides assistance when checking
for traffic behind the vehicle.
The lane change assist system cannot be switched on if the factory-fitted towing bracket is electrically connected to the trailer. The lane change assist system must be switched off manually for non-fac-tory-fitted towing brackets.
The lane change assist system has been designed for use on surfaced roads only.
Additional information and warnings:
• Exterior views =<>page 5
• Volkswagen information system =<>page 24
• Accessories, modifications, repairs and renewal of parts =<>page 394.
3121 While drivmg
A WARNING
The Intelligent technology of the lane change assist system (Side Assist) cannot change the laws of physics or the system-related ve-hicle limitations. Always take care when us-Ing the lane change assist system as you could otherwise cause accidents or Injuries. The system Is not a substitute for the full concentration of the driver.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Your hands should always be on the steer-Ing wheel so that you can steer at any time.
• Pay attention to the visual displays in the exterior mirror housing and in the Instrument cluster display, and respond to the com-mands.
• The lane change assist system may react to special roadside structures, e.g. high or offset crash barriers. This can lead to error warnings. ,..

A WARNING (Continued)
• Never use the lane change assist system on unsurfaced roads. The lane change assist system has been designed exclusively for use on surfaced roads.
• Always pay close attention to what Is hap-pening around the vehicle.
• Never use the lane change assist system, If the radar sensors are dirty, covered or dam-aged. These circumstances can Impair the proper functioning of the system.
• lt may be hard to see the display In the ex-terior mirror In direct sunlight.
<D
• The sensors In the rear bumper can be shif-ted or damaged through Impacts, e.g. when parking. As a result the system may switch it-self off or at least be impaired.
Indicator lamp
.---T'n First read and observe the introductory L-J,:..IJ Information and safety warnings & on page 312.
Lights up or Possible cause flashes
The lane change assist system is cur-rently not available.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
<D
• The system sensors In the bumper must be kept clean and free of ice and snow and not be covered up otherwise the system will not work properly.
m Only Volkswagen-approved vehicle paints L!..J may be used on the rear bumper. Other vehi-cle paints could limit or even distort the function of the lane change assist system.
m If the lane change assist system does not L!..J function as described in this chapter, or after a collision with another vehicle, do not use the sys-tem. Go to a qualified workshop.
m Go to a qualified workshop and have the sys-L!..J tern checked ifthere is a fault in the system or after an accident. <l
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious Injury.
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
<D
Failure to observe illuminated Indicator lamps and text messages can lead to your vehicle be-Ing damaged. <l
Driver assist systems 313

Operation
Fig. 248 Display in the exterior mirror
r-f"n First read and observe the introductory L-W! information and safety warnings & on page 312.
Visual display in the exterior Situation mirror housing
The lane change assist system uses radar sensors to monitor the area behind the vehicle. The system then measures the distance and the difference in speed to other vehicles. The lane change assist system is activated at speeds over approximately 10 km/h (6 m ph) and deactivated at speeds under 5 km/h (3 mph). The driver receives infonmation via the visual display in the exterior mirror housing.
Visual display in the exterior mirror housing
The visual displays 248 in the exterior mirror housing notify the driver of following traffic on ei-ther side of the vehicle whenever a traffic situation is classified as critical when the driver intends to change lanes.
Tinted side windows or retrofitted tinting foils can negatively affect or distort the visual displays in the exterior mirror.
None No other vehicle at a critical distance from your vehicle detected by -the lane change assist system & in Indicator lamp on page 313.
Lights up once briefly. The lane change assist system is switched on and ready for use.
Lit up (information level). The lane change assist system has detected a potentially critical sit-uation.
Flashes several times The turn signal is active and the lane change assist system has de-
(warning level). tected a potentially critical situation on the corresponding side of the in Indicator/amp on page 313.
Radar sensors
The radar sensors are on the left and right behind the rear bumper and are not visible from outside. They monitor an area of approximately 70 metres behind the vehicle and the blind spots to the right and left of the vehicle. The monitored area to the side of the vehicle is approximately one lane wide.
The width of the lane is not detected in individual cases. but is predefined in the system. For this rea-son. incorrect displays could be shown when driv-
314 I While driving
ing in narrow lanes or when driving in the middle of 2 lanes. In the same way, vehicles travelling in the lane next to the one you wish to change to could be detected, as could solid objects such as safety barriers. and trigger an incorrect warning. <l

Driving situations
A
(I
Fig. 249 [A] Driving situation when overtaking with traffic behind the vehicle [81 Visual display in the left-hand exterior mirror.
A
Fig. 250 situation when overtaking and pulling in. [B' Visual display in the right-hand exterior mirror.
rll1 First read and observe the introductory L-W.I Information and safety warnings & on page 312.
The following driving situations trigger a light in the exterior mirror 249 [ID (arrow) or 250 [ID (arrow):
• When another vehicle is overtaking your vehi-cle 249
• When overtaking another vehicle 250 with a speed difference of up to approximately 15 km/h (9 m ph). No display will be shown if the take-over manoeuvre is much faster.
The display in the exterior mirror will be shown ear-lier the faster you are nearing another vehicle as the lane change assist system calculates the
speed difference to other vehicles. For this reason, the display could be activated at different times de-spite your vehicle being at the same distance from other vehicles.
Physical and system-specific limits
The lane change assist system might, for example, interpret the traffic situation incorrectly in certain driving situations. In the following situations, for ex-ample:
• In tight bends.
• When road lanes are of varying width.
• At the brow of a hill.
• In poor weather conditions.
• Where there are special roadside structures, e.g. high or offset crash barriers. <1
Driver Alert System (recommendation for rest breaks)
o::n Introduction
This chapter contains information on the following subjects:
Function and operation by the user.. . . . 316
The Driver Alert System informs the driv-
er if their driving shows signs of tired-
ness.
Driver assist systems 315

Additional information and warnings:
• Volkswagen information system =>page 24
• Accessories, modifications, repairs and renewal of parts (information stored in the control units) =>page 394
A WARNING
The Intelligent technology used In the Driver Alert System cannot overcome the laws of physics, and functions only within the limits of the system. Do not let the extra conven-ience afforded by the Driver Alert System tempt you Into taking any risks when driving -this can cause accidents. During a long trip, plan regular and sufficient breaks.
• The driver Is responsible at all times for their fitness to drive.
• Never drive a vehicle when you are tired.
Fig. 251 On the instrument cluster display: Driver Alert System.
r--('n First read and observe the Introductory Information and safety warnings&. on page 315.
The Driver Alert System determines the driving be-haviour at the beginning of a journey and uses it to evaluate the tiredness of the driver. This is com-pared to the behaviour of the driver while actually driving. If the system detects that the driver may be tired, an acoustic warning signal ("gong") will sound and an explanatory message or symbol (BREAK or =>Fig. 251) will appear in the instrument cluster display. The message on the instrument cluster display appears for about five seconds and may be repeated once. The last displayed mes-sage is saved by the system.
The message in the instrument cluster display can be switched off by pressing the (OK/RESIT I button on the wiper lever or the@ button on the multifunc-
316 I Whole driving
A WARNING (Continued)
• The system cannot always detect the driv-er's level of alertness. Observe the Informa-tion In the section "Function limitations" =>page 316.
• In certain situations, the system may wrongly Interpret Intentional driving manoeu-vres as a lack of alertness from the driver.
• No urgent warning will be given In the event of the phenomenon known as "micro-sleep".
• Follow the Information on the Instrument cluster display and respond according to the commands.
m The Driver Alert System has been developed l!..J for use only while driving on highways and good roads.
m If there is a system fault, proceed to a quali-L!..J fied workshop immediately to have the sys-tem checked. <l
lion steering wheel =>page 24. The message can be displayed again on the instrument cluster dis-play using the multifunction display =>page 24.
Functional limitations
The driving behaviour can be only be evaluated at speeds over approximately 65 kmlh (40 mph) and up to approximately 200 km/h (125 m ph).
Switching on and off
The system can be activated or deactivated in the Assistants menu =>page 24. A tick indicates that a driver assist system is switched on.
Function limitations
The Driver Alert System has system-related limita-tions. The following conditions can limit the func-tion of the Driver Alert System, or prevent it from working altogether:
• When travelling at speeds of less than approxi-mately 65 km/h (40 mph).
• When travelling at speeds of more than approx-imately 200 km/h (125 mph).
• Roads with bends.
• Roads with uneven surfaces.
• Adverse weather conditions.
• Sporty driving style. .,..

• Towing a heavy/long trailer.
• The driver is distracted.
The Driver Alert System is reset when:
• The ignition is switched off.
• The driver seat belt is unfastened and the driv-er door is open.
• The vehicle is stationary for longer than 15 mi-nutes.
Adaptive chassis control (DCC)
ell! Introduction
This chapter contains information on the following subjects:
Indicator lamp ....
Function and operation .
Additional information and warnings:
317
318
• Accessories, modifications, repairs and renewal of parts (information stored in the control units) 394
Indicator lamp
The Driver Alert System is automatically reset in case of long slow drives (speed less than 65 kmlh (40 mph)). If the speed is increased, the system evaluates the driving behaviour again. <1
A WARNING
Setting the adaptive chassis control while the vehicle Is In motion can distract you from the road and lead to accidents.
m If the adaptive chassis control does not func-L!.J lion as described in this chapter, have the system checked at a qualified workshop. <1
rn First read and observe the Introductory infonmation and safety warnings & on page 317.
Lit up I Possible cause
I Fault in the adaptive chassis control (DCC).
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe Illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious Injury.
• Never Ignore any Illuminated warning lamps or text messages.
Solution
Go to a qualified workshop and have the system checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. <I
Driver assist systems 317

Function and operation
•
Fig. 252 In centre console: button for setting the adaptive chassis control.
r-f"n First read and observe the introductory Information and safety warnings & on page 317.
While the vehicle is in motion, the adaptive chassis control constantly adjusts the suspension charac-teristics to match the road surface and the current driving situation, in accordance with a preset pro-gramme.
Channel
"Comfort"@
"Normal"
"Sport" 0
Recommended driving situa-tions
Comfort-oriented chassis setup, e.g. when driving for extended trips on poor quality roads.
Balanced selling, e.g. for every-day use.
Sporty setting, e.g. for a sporty driving response.
Tyre monitoring system
CO! Introduction
This chapter contains information on the following subjects:
Indicator lamp .......................... 319
Function and control ..................... 321
The tyre monitoring system warn the
driver about low tyre pressures.
Additional information and warnings:
• Volkswagen information system ""page 24
• Transporting ""page 125
318 I While dnvmg
Selecting a programme
• Switch on the ignition.
• Press the (ili) button repeatedly until the re-quired programme Is displayed.
The "Normal" programme is active if neither® nor ®light up in the button. The selected programme will remain set even after the ignition has been switched off.
A WARNING
Adjusting the damping setting could alter the vehicle handling. The adaptive chassis con-trol must never tempt you into taking any risks when driving.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
m If there is a fault in the adaptive chassis con-l!:J trol, the displays® and 0 will flash in the but-ton. The driving comfort of the vehicle could be af-fected until the fault is fixed. Go to a qualified work-shop and have the system checked. <1
• Braking, stopping and parking :;.page 269
• Wheels and tyres =page 367
• Cleaning and caring for the vehicle exterior =page 380
• Accessories, modifications, repairs and renewal of parts =page 394
• Consumer information =page 404 .,.

A WARNING
The intelligent tyre monitoring system tech-nology cannot overcome the laws of physics, and functions only within the limits of the system. Incorrect handling of the wheels and tyres can lead to a sudden loss of pressure in the tyres, tread separation and even tyre blow-out.
• Check tyre pressures regularly and always maintain the specified tyre pressure value =>page 367. If the tyre pressure is too low, it is possible that the tyre temperature will in· crease to such an extent that the tread peels off and the tyre bursts.
• Always maintain correct cold tyre pres-sure as listed on the tyre pressure label =>page 367.
• Check tyre Inflation pressure regularly when the tyres are cold. Adjust tyre pressure in the cold tyre to the recommended tyre pressure for the tyres Installed on your vehi· cle as necessary.
• Check your tyres regularly for signs of wear or damage.
• Never exceed the top speed and load per-mitted for the fitted tyres.
CD
If valve caps are missing, the valve could be damaged. Always use valve caps that comply with the factory-fitted valve cap specifications. Always screw on valve caps fully. Do not use metal valve caps.
Indicator lamp
Under-inflated tyres will increase fuel con-W sumption and tyre wear. A higher tyre pres-sure generally reduces the fuel consumption. How-ever, the maximum tyre pressures specified by the manufacturer must always be adhered to.
m When new tyres are driven at high speeds for L!..J the first time, they can expand slightly and trigger a one-off pressure warning.
m Old tyres should only be replaced by tyres L!..J that have been approved by Volkswagen Commercial Vehicles for the vehicle type.
m Do not rely solely on the tyre monitoring sys-L!..J tern. Check your tyres regularly to ensure that they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blis-ters. Remove any objects that become embedded in the tyre tread but have not penetrated into the body of the tyre itself.
m The tyre monitoring system is adjusted for L!..J the factory-recommended tyre pressures to be found on the tyre pressure label. <l
ro First read and observe the introductory Information and safety warnings & on page 318.
Lit upa) Possible cause=>& Solution
Do not drive on! Reduce speed immedi· ately. Stop the vehicle as soon as possible
The tyre pressure of one tyre or several and when safe to do so. Do not undertake
tyres has decreased considerably in com-any extreme steering or braking manoeuvres!
(l) parison to the tyre pressure set by the Check all wheels and tyre pressures, and cor-rect if necessary =>page 367. The damaged driver, or the structure of the tyre is dam-tyre should be replaced. The tyre monitoring aged. system will have to be re-synchronised after changing the tyre pressure, or after changing one or more wheels =>page 321.
a) An acoustic warning will also be sounded, and a corresponding message may appear 1n the instrument cluster display.
Driver assist systems I 319

Flashes a) Possible cause*& Solution
If the tyre pressure is correct, but the indicator lamp fails to go out after the ignilion is switch-
(l) System faulty. ed off and back on again and if it is not possi-ble to calibrate the tyre monitoring system, please go to a qualified workshop. Have the system checked.
•I Indicator lamp flashes for around 1 minute and then lights continuously.
Several warning and indicator lamps will light up briefly as a functional check when the lgnilion is switched on. They will go out after a few seconds.
A WARNING
Differing tyre pressures or tyre pressures that are too low can cause tyre failure, the loss of vehicle control, accidents, serious in-jury and death.
• If the Indicator lamp (l) lights up, stop the vehicle as soon as possible and check all the tyres.
• Different tyre pressures or tyre pressures that are too low can Increase wear on the tyres, reduce vehicle stability and Increase the braking distance.
• Differing tyre pressures or tyre pressures that are too low can cause sudden tyre failure and lead to a tyre burst and the loss of con-trol over the vehicle.
• The driver Is responsible for the correct tyre pressure of all tyres on the vehicle. The recommended tyre pressure can be found on the tyre pressure label 367.
• The tyre monitoring system cannot func-tion correctly until all cold wheels have the correct tyre pressure.
• The use of Incorrect tyre pressures can cause accidents and tyre damage. All tyres must always have the correct tyre pressure to suit the vehicle load.
• Always Inflate all tyres to the correct tyre pressure before every journey.
• If driven with Insufficient pressure, the tyre flexes more. This could warm up the tyre to such an extent that the tread may separate and the tyre could burst.
• High speeds and overloading of the vehi-cle may cause the tyres to heat up to such an extent that the tyre bursts, leading you to lose control of the vehicle.
320 I Whllo drivmg
A WARNING (Continued)
• If the tyre pressure Is too low or too high, the tyres will wear prematurely and the vehl-cle will not handle well.
• If the tyre Is not flat and it Is not necessary to change the wheel immediately, drive at low speed to the nearest qualified workshop and check and correct the tyre pressure.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe Illuminated Indicator lamps and text messages can lead to your vehicle be-Ing damaged.
m If the tyre pressure is too low and this is de-L!..) tected while driving, the yellow indicator lamp lights up (l). An acoustic warning is also given, and a text notification may also be shown.
m If a system fault is detected while the ignition L!..J is switched on, the yellow Indicator lamp flashes (l) for around one minute and then lights up steadily. A text notification may also be displayed.
m Driving on unpaved roads for a long time or a L!..J sporty driving style could temporarily deacti-vate the tyre monitoring system. The Indicator lamp shows the functional fault, but disappears if the road conditions or driving style change. <l