AUDI A5 2020 Owners Manual

8W7012721BA
Telephone

> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
The following settings may be available, depend-
ing on vehicle equipment:
— Signal tone
— Off
Spoken cue
this setting is switched on at the factory.
Mobile device notes: reminder, charge level
When this function is switched on, the charge
status of your mobile device is displayed. You will
also be reminded not to forget your mobile de-
vice when leaving the vehicle.
Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
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Fig. 142 Center display: selection menu
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE.
The following phone functions will be available:
@ Search
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Favorites ...............-.000. 170 @
@ Contacts: « viccsce sv svscrie sv eases a 0 ove 170
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© Select number ................ 171
@ Switch telephones ............. 172

Managing call lists
Applies to: vehicles with telephone
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Mobile 001712345678
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Fig. 143 Center display: call list
Opening call lists using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Call list.
Opening call lists using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> ) button > Call list.
Possible call list symbols:
Missed calls
Dialed numbers
Accepted calls
Edit call list
Displaying a business card ....... 170
Number of interactions with a con-
tact
If more than one interaction with a contact or
number has taken place, the last one is displayed
in the form of an arrow @), @), or @).
Press and hold a contact or a phone number in
the list until the Options menu appears.
Depending on your mobile device, the following
options may be available:
— Store as favorite > page 170.
— Send text message > page 173.
— Send e-mail > page 174.
Editing a number
Edit a phone number before dialing it.
169

Telephone

Managing favorites
Applies to: vehicles with telephone
You can store contacts for all connected mobile
devices as shortcuts in the favorites list.
Selecting favorites using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Favorites.
Opening favorites using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> ) button > Favorites.
Storing favorites
> Press Y¥ = page 170 in the business card, or
> Press Store as favorite in the options
=> page 169.
Deleting favorites
> Press W © page 170 in the business card, or
> Select: Favorites > Z > one or multiple favor-
ites or Select all > Delete > Done.
Managing the directory
Applies to: vehicles with telephone
You can manage up to four directories in the
MMI.
Requirement: a mobile device must be connected
to the MMI.
Opening the directory
> Applies to: MMI: Select on the home screen:
PHONE > Contacts.
The contacts will be displayed. You can change
the sort order > page 173, Sort order.
Deleting imported contacts
Requirement: you must have imported at least
one contact.
> Select: Contacts > Z > one or more text mes-
sages > Delete > Done. The imported contacts
are deleted.
170
Directory options
Press and hold a contact in the directory until the
Options menu appears.
Depending on your mobile device, the following
options may be available:
— Store as favorite > page 170
— Send text message > page 173.
— Send e-mail > page 174.
G) Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— Only the contacts from the active connected
mobile device are displayed.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
be loaded when the MMI is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Opening business cards
Applies to: vehicles with telephone
The business card shows you details about a con-
tact.
> To open a business card, press on a contact in
the directory, or
> Press @ in the call list ©) > page 169, fig. 143.
Possible options in the business card:
> Call: press on a phone number.
> Storing a favorite: press WY.
> Deleting a favorite: press W.
> Sending a text message: press {.
> Starting navigation: press on an address. >

8W7012721BA
Telephone

> Sending an e-mail: press on an e-mail address.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
>» Entering the voicemail number: enter the de-
sired number. Press OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: press Voice-
mail. The call begins immediately.
@ Tips
This service must be set up and activated by
the mobile phone service provider.
Dialing a phone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you may
have the following options for dialing a phone
number:
— Using text input in the MMI = page 21.
— Using voice operation > page 24.
Call options
Applies to: vehicles with telephone
> To accept or end a call, press the @ button on
the multifunction steering wheel. For opera-
tion, see > page 12.
Depending on your mobile device, the following
options may be available in the MMI when there
is an incoming call:
— Answer
— Decline
— Message
If you exit the vehicle during a phone call, the
Bluetooth connection will be disconnected. De-
pending on your mobile device, phone calls in
progress may be automatically transferred from
the MMI to your mobile device.
@) Tips
The radio or media playback is muted during a
phone call.
During a phone call
Applies to: vehicles with telephone
Depending on your mobile device and the type of
connection, the following options may be availa-
ble during a call:
— End call...
— Mute
Sending a tone sequence
Press Numbers. You can enter tone sequences
(DTMF) and send them to the other party on the
call.
Hold
Puts the current call on hold. To resume the call,
press Resume.
Answering an incoming call
One of these options will be available, depending
on the mobile phone service provider:
— Answer: the current phone call will be put on
hold. The incoming call will be answered.
— Replace: the active call will be replaced with
the incoming call.
Declining an incoming call
If you select Decline, the incoming call will be de-
clined.
Conference
Requirement: two phone calls must be in prog-
ress.
Depending on your mobile phone service provid-
er, you can add a call on hold and up to five active
callers to a conference call.
Swap call
Requirement: two phone calls must be in prog-
ress.
You can alternate between two phone calls.
171
>

Telephone

Additional call options
Press More.
Depending on the mobile device being used and
the type of connection, the following options
may be available:
Transfer call to mobile device
Transfer the current call to your mobile device.
Switch to hands-free mode
Transfer the current call from your mobile device
to the MMI.
Add call
You can start a new call. The current call will be
put on hold.
Remove conf. member
You can remove conference call members individ-
ually when a conference call is active.
Microphone input level
You can adjust the input level of the microphone
using the slider.
G) Tips
The call waiting function must be activated in
your mobile device to be alerted about an in-
coming call during an active call.
Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > Dial number > the local emergency
call number (for example, 911) > Dial.

Z\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as during a medical emer-
gency).

172

— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.

Settings
Phone settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > ©}.
The following options may be possible, depend-
ing on your mobile device:
— Decline with text message
— Edit voicemail number
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
Ringtone and volume settings
— Ringtone and message volume: you can adjust
the volume using the slider.
— Ringtone: select a ringtone from the list.
— Microphone input level: you can adjust the in-
put Level of the microphone using the slider.
Car phone or data module serial number
Applies to: vehicles with car phone/data module
The serial number (IMEI) will be displayed.
Directory settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > ©}.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.

8W7012721BA
Telephone

The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts by Last name or First
name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Importing and exporting contacts
Requirement: a USB storage device must be con-
nected to the Audi music interface > page 203.
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Importing contacts from a storage device: Re-
quirement: the USB storage device must con-
tain contacts in the vCard format. They must
not be located in sub-folders. Select: Import
contacts > Search for import data > USB device
1/USB device 2 > desired contacts or Select all
contacts > Start import.
— Exporting contacts to a storage medium: Re-
quirement: you must have a contact imported.
Select: Export contacts > Find exporting
source > USB device 1/USB device 2 > desired
contacts or Select all contacts > Start export.
Gi) Tips
— The imported contacts are stored in the lo-
cal MMI memory.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Messages
Text messages
Applies to: vehicles with telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
> Applies to: MMI: Select on the home screen:
MESSAGES > (®) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New text message*
— Inbox
— Sent
— Outbox*
— Drafts*
— Deleted
User defined*
If necessary, user-defined folders will be copied
to your mobile device.
Message options
Press on a text message.
Depending on the country, the following options
may be available:
— Read out
— Reply
— Forward
— More
To switch between messages, press < or >.
Press More. Depending on your mobile device
and the selected mailbox, additional options may
be available:
— Call
— Forward
— Navigate
— Extract numbers
— Send again
173

Telephone

Settings
Press (2h.
New text message notification
When the function is switched on, an envelope M
in the MMI status bar will indicate when there is
a new text message.
@ Tips
Only new received messages may be displayed
depending on your mobile device.
Applies to: vehicles with telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
> Applies to: MMI: Select on the home screen:
MESSAGES > (©) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New e-mail
— Inbox
— Sent
— Outbox
— Drafts*
— Deleted*
User defined*
If necessary, user-defined folders will be copied
to your mobile device.
Message options
Press on an e-mail.
Depending on the country, the following options
may be available:
— Read out
— Reply
— Reply to all
—
Forward
— More
To switch between messages, press < or >.
174
Press More. Depending on your mobile device
and the selected mailbox, additional options may
be available:
— Call
— Forward
— Extract e-mail
— Navigate
— Extract numbers
— Show all recipients
— Send again
Settings
Press ©.
New e-mail notification
When the function is switched on, an envelope M
in the MMI status bar will indicate when there is
a new e-mail.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 176.
Safety belt microphone
Applies to: vehicles with safety belt microphone


Fig. 144 Driver's seat: safety belt microphone
The safety belt microphone is positioned in the
ideal Location to provide the best hands-free call
quality regardless of body size and seat position.
The safety belt microphone activates when you
buckle the safety belt. Make sure that the micro-
phone is on the side of the safety belt that is fac-
ing outward.

8W7012721BA
Telephone

If you unbuckle the driver's safety belt, the sys-
tem switches from the safety belt microphone to
the roof microphone.
Troubleshooting
Applies to: vehicles with telephone
iG) Tips
A dirty microphone opening can affect hands-
free call quality. If this happens, clean the
safety belt microphone using a brush.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 165, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 165.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.

Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 167 and that there are no objects located be-
tween the phone box and the phone.

175

Audi connect

Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
— Audi connect vehicle control
You can also find more information on Audi con-
nect online at www.audi.com.

ZA\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 18, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 76.

C) Note
—The connection costs of Audi connect Info-
tainment services are included in the price
of Audi connect Infotainment during the
subscription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to online radio/
podcasts, additional online data, or for In-
ternet connections and services that use the
Wi-Fi hotspot. Depending on the country,
data plans may need to be purchased for
these Internet connections and services
= page 180. For additional information, see
my.audi.com.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
176
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
@ Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and vehicle equipment, the Internet connection >

8W7012721BA
Audi connect

may be established using an embedded SIM card
(eSIM).

Z\ WARNING
Always follow the information found in > AV
in General information on page 176.

@) Note
Always follow the information found in >@ in
General information on page 176.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 176.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 176, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on. A
data plan must be available > page 180.
>» Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

Z\ WARNING
Always follow the information found in > A\
in General information on page 176.
©) Note
Always follow the information found in >@ in
General information on page 176.
G@) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 281.

Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
—A myAudi user must be logged in for some
Audi connect Infotainment services.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Yate)
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Bu.
177

Audi connect

Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on Ba,
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEWS.

Z\ WARNING
Always follow the information found in > A\
in General information on page 176.

() Note
Always follow the information found in >@ in
General information on page 176.
Functions on demand
Displaying purchased functions
Applies to: vehicles with functions on demand or display of
purchased functions
Depending on the country and vehicle equip-
ment, you can purchase functions through a
myAudi account using functions on demand at
any time.
The following options are available for displaying
purchased functions in the vehicle.
> Applies to: MMI: Select on the home screen:
PURCHASES.
@) Tips
— Equipment installed at the factory may be
displayed as purchased functions.

)) Depends on the country and equipment. These services
are available for a limited time.
178
— At the time this manual was printed, func-
tions on demand was a planned function.
Functions on demand is not available in your
vehicle.
Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA WARNING
Always follow the information found in > A\
in General information on page 176.
G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control

> Register at my.audi.com.
> Set the key user > page 27.
> Install the myAudi app on your mobile device
and log in with your access information.
G) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.