AUDI A5 2020 Owners Manual
Manufacturer: AUDI, Model Year: 2020, Model line: A5, Model: AUDI A5 2020Pages: 302, PDF Size: 81.67 MB
Page 251 of 302

8W7012721BA 
Wheels 
  
Determining correct load 
Talis 
Use the example below to calcu- 
late the total weight of the pas- 
sengers and luggage or other 
things that you plan to transport 
so that you can make sure that 
your vehicle will not be overload- 
ed. 
Steps for Determining Correct 
Load Limit 
1. Locate the statement “THE 
COMBINED WEIGHT OF OCCU- 
PANTS AND CARGO SHOULD 
NEVER EXCEED XXX KG OR XXX 
LBS” on your vehicle’s placard 
(tire inflation pressure label) 
=> page 244, fig. 176. 
2. Determine the combined 
weight of the driver and pas- 
sengers that will be riding in 
your vehicle. 
3. Subtract the combined weight 
of the driver and passengers 
from “XXX” kilograms or “XXX” 
pounds shown on the sticker 
=> page 244, fig. 176. 
4. The resulting figure equals the 
available amount of cargo and 
luggage load capacity. For ex- 
ample, if the “XXX” amount 
equals 1400 lbs. and  there will 
be five 150 lbs. passengers in 
your vehicle, the amount of 
available cargo and luggage 
load capacity is 650 lbs. 
(1400-750 (5 x 150) = 650 
lbs.) 
5. Determine the combined 
weight of luggage and cargo 
being loaded on the vehicle. 
That weight may not safely ex- 
ceed the available cargo and 
luggage load capacity calculat- 
ed in Step 4. 
6. If your vehicle will be towing a 
trailer, load from your trailer 
will be transferred to your vehi- 
cle. Consult this manual to de- 
termine how this reduces the 
available cargo and luggage 
load capacity of your vehicle. 
> Check the tire sidewall 
(=> page 235, fig. 173) to deter- 
mine the designated load rating 
for a specific tire. 
Wheel bolts and rims 
Wheel bolts 
Wheel bolts must be clean and loosen/tighten 
easily. 
Rims 
Rims with a bolted rim  ring* or with bolted wheel 
covers* consist of multiple pieces. These compo- 
nents were bolted together using special bolts 
and a special procedure. You must not repair or 
disassemble them > A\. 
249 
>  
Page 252 of 302

Wheels 
  
  
ZA WARNING 
Wheel bolts that are tightened or repaired in- 
correctly can become loose and result in loss 
of vehicle control, which increases the risk of 
an accident. For the correct tightening specifi- 
cation, see > page 265, Finishing. 
— Always keep the wheel bolts and the threads 
in the wheel hub clean and free of grease. 
— Only use wheel bolts that fit the rim. 
— Always have damaged rims repaired by  an 
authorized Audi dealer or authorized Audi 
Service Facility. Never repair or disassemble 
rims  yourself, because this increases the risk 
of an accident. 
Winter tires significantly improve the vehicle's 
handling when driving in winter conditions. Be- 
cause of their construction (width, compound, 
tread pattern), summer tires provide less traction 
on ice and snow. 
      
>» Use winter tires on all four wheels. 
> Only use winter tires that are approved for your 
vehicle. 
> Please note that the maximum permitted 
speed may be lower with winter tires > A\ in 
General information on page 234. An author- 
ized Audi dealer or authorized Audi Service Fa- 
cility can inform you about the maximum per- 
mitted speed for your tires. 
> Check the tire pressure after installing wheels 
> page 244. 
The effectiveness of winter tires is reduced great- 
ly when the tread is worn down to a depth of 
0.16 in (4 mm). The  characteristics of winter tires 
also decrease greatly as the tire ages, regardless 
of the remaining tread. 
@ For the sake of the environment 
Reinstall summer tires at the appropriate 
time, because they provide better handling 
when roads are free of snow and ice. Summer 
tires cause less road noise, tire wear, and fuel 
consumption. 
250 
G) Tips 
You can also use all season tires instead of 
winter tires. Please note that in some coun- 
tries where winter tires are required, only win- 
ter tires with the 44 symbol may be permit- 
ted. 
Snow chains improve both driving and braking in 
winter road conditions. 
> Only install snow chains on the front wheels. 
> Check and correct the seating of the snow 
chains after driving a few feet, if necessary. Fol- 
low the instructions from the manufacturer. 
> Note the maximum speed of 30 mph 
(50 km/h). Observe the local regulations. 
Use of snow chains is only permitted with certain 
rim/tire combinations due to technical reasons. 
Check with an authorized Audi dealer or author- 
ized Audi Service Facility to see if you may use 
snow chains. 
Use fine-mesh snow chains. They must not add 
more than  0.53 in (13.5 mm) in height, including 
the chain lock. 
You must remove the snow chains on roads with- 
out snow. Otherwise, you could impair driving 
ability and damage the tires. 
  
ZX WARNING 
Using incorrect snow chains or installing snow 
chains incorrectly can result in loss of vehicle 
control, which increases the risk of an acci- 
dent. 
C) Note 
Snow chains can damage the rims and wheel 
covers* if the chains come into direct contact 
with them. Remove the wheel covers* first. 
Use coated snow chains. 
G) Tips 
When using snow chains, it may be advisable 
to limit the ESC > page 118. 
       
Page 253 of 302

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Wheels 
  
Low-profile tires 
Applies to: vehicles with low-profile tires 
Compared to other tire/rim combinations, low- 
profile tires offer a wider tread surface and a 
larger rim diameter with shorter tire sidewalls. 
This results in an agile driving style. However, it 
may reduce the level of comfort and increase 
road noise when driving on roads in poor condi- 
tion. 
Low-profile tires can become damaged more 
quickly than standard tires when driving  over 
large bumps, potholes, manhole covers, and 
curbs. Therefore, it is particularly important to 
maintain the correct tire pressure > page 244. 
To reduce the risk of damage to the tires and 
rims,  drive very carefully on poor roads. 
Check your wheels regularly  every 2,000 mi 
(3,000 km) for damage. For example, check for 
bulges/cracks on the tires or deformations/cracks 
on the  rims. 
After a heavy impact or damage, have the tires 
and rims inspected or replaced immediately by 
an authorized Audi dealer or authorized Audi 
Service Facility. 
Low-profile tires can wear out faster than stand- 
ard tires. 
Uniform tire quality grading 
— Tread wear 
— Traction AAABC 
— Temperature ABC 
Quality grades can be found where applicable on 
the tire side wall between tread shoulder and 
maximum section width > page 235, fig. 173. 
For example: Tread wear 200, Traction AA, Tem- 
perature A. 
All passenger car tires must conform to Federal 
Safety Requirements in addition to these grades. 
Tread wear 
The tread wear grade is a comparative rating 
based on the wear rate of the tire when tested 
under controlled conditions on a specified gov- 
ernment test course. 
For example, a tire graded 150 would wear one 
and one half (1 1/2) times as well on the govern- 
ment course as a tire graded 100. 
The relative performance of tires depends upon 
the actual conditions of their use, however, and 
may depart significantly from the norm due to 
variations in driving habits, service practices and 
differences in road characteristics and climate. 
Traction 
The traction grades, from highest to lowest, are 
AA, A, Band C. Those grades represent the tire's 
ability to stop on wet pavement as measured un- 
der controlled conditions on specified govern- 
ment test surfaces of asphalt and concrete. A tire 
marked C may have poor traction performance 
SA. 
Temperature 
The temperature grades are A (the highest), B, 
and C, representing the tire's resistance to the 
generation of heat and its ability to dissipate 
heat when tested under controlled conditions on 
a specified indoor laboratory test wheel. 
Sustained high temperature can cause the mate- 
rial of the tire to degenerate and reduce tire life, 
and excessive temperature can lead to sudden 
tire failure > A\. 
The grade C corresponds to a level of perform- 
ance which all passenger car tires must meet un- 
der  the Federal Motor Vehicle Safety Standard 
No. 109. Grades B and A represent higher levels 
of performance on the laboratory test wheel than 
the minimum required by law. 
  
ZA WARNING 
The traction grade assigned to this tire is 
based on straight-ahead braking traction 
tests, and does not include acceleration, cor- 
nering, hydroplaning or peak traction charac- 
teristics. > 
      
251  
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Wheels 
  
  
ZA WARNING 
The temperature grade for this tire is estab- 
lished for a tire that is properly inflated and 
not overloaded. Excessive speed, underinfla- 
tion, or excessive loading, either separately or 
in combination, can cause heat buildup and 
possible tire failure. 
     
A WARNING 
Temperature grades apply to tires that are 
properly inflated and not over or underinflat- 
ed. 
      
Tire pressure monitoring 
system 
(1) General notes 
Each tire, including the spare (if provided), 
should be checked monthly when cold and inflat- 
ed to the inflation pressure recommended by the 
vehicle manufacturer on the vehicle placard or 
tire 
inflation pressure label. (If your vehicle has 
tires of a different size than the size indicated on 
the vehicle placard or tire inflation pressure la- 
bel, you should determine the proper tire infla- 
tion pressure for those tires). 
As an added safety feature, your vehicle has been 
equipped with a tire pressure monitoring system 
(TPMS) 
that illuminates a low tire pressure tell- 
tale when one or more of your tires is significant- 
ly under-inflated. Accordingly, when the low tire 
pressure telltale illuminates, you should stop and 
check your tires as soon as possible, and inflate 
them to the proper pressure. Driving ona signifi- 
cantly under-inflated tire causes the tire  to over- 
heat and can lead to  tire failure. Under-inflation 
also reduces fuel efficiency and tire tread life, 
and may affect the vehicle's handling and stop- 
ping 
ability. 
Please note that the TPMS is not a substitute for 
proper tire maintenance, and it is the driver's re- 
sponsibility to maintain correct tire pressure, 
even if under-inflation has  not reached the level 
to trigger illumination of the TPMS low tire pres- 
sure telltale. 
252 
Your vehicle has also been equipped with a TPMS 
malfunction indicator to indicate when the sys- 
tem is not operating properly. The TPMS mal- 
function indicator is combined with the low tire 
pressure telltale. When the system detects a 
malfunction, the telltale will flash for approxi- 
mately one minute and then remain continuously 
illuminated. This sequence will continue upon 
subsequent vehicle start-ups as long as the mal- 
function exists. 
When the malfunction indicator is illuminated, 
the system may not be able to detect or signal 
low tire pressure as intended. TPMS malfunctions 
may occur for a variety of reasons, including the 
installation of replacement or alternate tires or 
wheels on the vehicle that prevent the TPMS 
from functioning properly. Always check the 
TPMS malfunction telltale after replacing one or 
more tires or wheels on your vehicle to ensure 
that the replacement or alternate tires and 
wheels allow the TPMS to continue to function 
properly. 
a male emia) 
appears 
Applies to: vehicles with Tire Pressure Monitoring System in- 
dicator 
  
g indicator 
The tire pressure indicator in the instrument 
cluster informs you if the tire pressure is too low 
or if there is a system malfunction. 
Using the ABS sensors, the tire pressure monitor- 
ing system compares the tire tread circumference 
and vibration characteristics of the individual 
tires. If the pressure changes in one or more 
tires, this is indicated in the instrument cluster 
display with an indicator light @ and a message. 
If only one tire is affected, the location of that 
tire will be indicated. 
The tire pressures must be stored again each 
time you change the pressures (switching be- 
tween partial and full load pressure) or after 
changing or replacing a tire on your vehicle 
=> page 253. The tire pressure monitoring system 
only monitors the tire pressure you have stored. 
Refer to the tire pressure label for the recom- 
mended tire pressure for your vehicle 
=> page 244, fig. 176.  
Page 255 of 302

8W7012721BA 
Wheels 
  
Tire tread circumference and vibration character- 
istics can change and cause a tire pressure warn- 
ing if: 
— The tire pressure in one or more tires is too low 
— The tires have structural damage 
— The tire was replaced or the tire pressure was 
changed and it was not stored > page 253 
— Tires that are only partially used are replaced 
with new tires 
Indicator lights 
If the @ indicator light turns on, there is  a loss 
of pressure in at least one tire .> A\ Check the 
tires and  replace or repair if necessary. Check and 
correct the pressures of all four tires and store 
the pressure again > page 253. 
iis Tire pressure: malfunction! See owner's 
manual 
If fe appears after switching the ignition on or 
while driving and the @) indicator light in the in- 
strument cluster blinks for approximately one 
minute and then stays on, there is system mal- 
function. Try to store the correct tire pressures 
=> page 253. In some cases, you must drive for 
several minutes after storing the pressures until 
the indicator light turns off. If the indicator light 
does turn off or turns on again after a short peri- 
od of time, drive to an authorized Audi dealer or 
authorized Audi Service Facility immediately to 
have the malfunction corrected. 
  
ZA WARNING 
— If the tire pressure indicator appears in the 
display, reduce your speed immediately and 
avoid any hard steering or braking maneu- 
vers. Stop as soon as possible and check the 
tires and their pressure. 
— The driver is responsible for maintaining the 
correct tire pressure. You must check the 
tire pressure regularly. 
— Under certain conditions (such as a sporty 
driving style, winter conditions, or unpaved 
roads), the tire pressure monitoring  system 
indicator may be delayed. 
      
@) Tips 
—The tire pressure monitoring system can al- 
so stop working when there is an ESC mal- 
function. 
— Using snow chains may result in a system 
malfunction. 
—The tire pressure monitoring system in your 
Audi was calibrated with “Audi Original 
Tires” > page 241. Using these tires is rec- 
ommended. 
Syed elite tee eee 
Applies to: vehicles with Tire Pressure Monitoring System in- 
dicator 
If the tire pressure changes or a tire is replaced, 
it must be confirmed in the system. 
> Before storing the tire pressures, make sure the 
tire pressures in all four tires meet the speci- 
fied values and are adapted to the load 
=> page 244. 
> Switch the ignition on. 
> Applies to: MMI: Select on the home screen: 
VEHICLE > Settings & Service > Tire pressure 
monitoring > Store tire pressure > Yes, store 
now. 
G) Tips 
Do not store the tire pressures if snow chains 
are installed. 
253  
Page 256 of 302

Care and cleaning 
  
Care and cleaning 
General information 
Regular, proper care helps to maintain your vehi- 
cle's value. It can also be a requirement when 
submitting warranty claims for corrosion damage 
and paint defects on the body. 
The required cleaning and care products can be 
obtained from an authorized Audi dealer or au- 
thorized Service Facility. Read and follow the in- 
structions for use on the packaging. 
  
ZA\ WARNING 
— Using cleaning and care products incorrectly 
can be dangerous to your health. 
— Always store cleaning and care products out 
of reach of children to reduce the risk of poi- 
soning. 
      
@ For the sake of the environment 
— Purchase environmentally-friendly cleaning 
products if possible. 
— Do not dispose of cleaning and care prod- 
ucts with household trash. 
Car washes 
The longer that deposits such as insects, bird 
droppings, tree sap or road salt remain on the ve- 
hicle, the more the surface can be damaged. High 
temperatures such as those caused by sunlight 
increase the damaging effect. 
Before washing, rinse off heavy deposits with 
plenty of water. 
Stubborn deposits such as bird droppings or tree 
sap are best removed with plenty of water and a 
microfiber cloth. 
Also, wash the underside of your vehicle once 
road salt stops being used for the season. 
Pressure washers 
When washing your vehicle with a pressure wash- 
er, always follow the operating instructions pro- 
vided with the pressure washer. This is especially 
important in regard to the pressure and spraying 
distance. Do not aim the spray directly at seals on 
254 
side windows, doors, the hood, the luggage com- 
partment lid, or the panoramic glass roof* or  at 
tires, rubber hoses, insulating material, the pow- 
er top*, sensors*, or camera lenses*. Keep a dis- 
tance of at least  16 in (40 cm). 
Do not remove snow and ice with a pressure 
washer. 
Never use cone nozzles or high pressure nozzles. 
The water temperature must not be above 140 °F 
(60 °C). 
Automatic car wash 
Spray off the vehicle before washing. 
Make sure that the windows, the panoramic glass 
roof*, and the power top” are closed and the 
windshield wipers are off. Follow instructions 
from the car wash operator, especially if there are 
accessories attached to your vehicle. 
If possible, use car washes that do not have 
brushes. 
Washing by hand 
Clean the vehicle starting from the top and work- 
ing downward using a soft sponge or cleaning 
brush. Use solvent-free  cleaning  products. 
Washing vehicles with matte finish paint by 
hand 
To reduce the risk of damaging the paint when 
washing, first remove dust and large particles 
from your vehicle. Insects, grease spots, and fin- 
gerprints are best removed with a special cleaner 
for matte finish paint. 
Apply the product using a microfiber cloth. To re- 
duce the risk of damaging the paint surface, do 
not use  too much pressure. 
Rinse the vehicle thoroughly with water. Then 
clean using a neutral shampoo and a soft micro- 
fiber cloth. 
Rinse the vehicle thoroughly again and let it air 
dry. Remove any water residue using a chamois. 
  
ZA WARNING 
—To reduce the risk of accidents, only wash 
the vehicle when the ignition is off and 
       
Page 257 of 302

8W7012721BA 
Care and cleaning 
  
  
follow the instructions from the car wash 
operator. 
—To reduce the risk of cuts, protect yourself 
from sharp metal components when wash- 
ing the underbody or the inside of the wheel 
housings. 
— After washing the vehicle, the braking effect 
may be delayed due to moisture on the 
brake rotors or ice in the winter. This in- 
creases the risk of an accident. The brakes 
must be dried with a few careful brake appli- 
cations. 
      
@) Note 
— If you wash the vehicle in an automatic car 
wash, you must fold the exterior mirrors in 
to reduce the risk of damage to the mirrors. 
Power folding exterior mirrors* must only 
be folded in and out using the power folding 
function. 
—To reduce the risk of damage to the rims 
and tires, compare the width between the 
wheels on your vehicle with the distance be- 
tween the guide rails in the car wash. 
—To reduce the risk of damage, compare the 
height and width of your vehicle with the 
height and width of the inside of the car 
wash. 
—To reduce the risk of paint damage, do not 
wash the vehicle in direct sunlight. 
—To reduce the risk of damage, do not wash 
decorative decals* with a pressure washer. 
—To reduce the risk of damage, the power 
top* and the trim molding with the high- 
mounted brake lights must not be cleaned 
with a pressure washer 
—To reduce the risk of damage to the surface, 
do not use insect removing sponges, kitchen 
sponges, or similar items. 
— When washing matte finish painted vehicle 
components: 
—To reduce the risk of damage to the sur- 
face, do not use polishing agents or hard 
wax. 
— Never use protective wax. It can destroy 
the matte finish effect. 
— Do not place any stickers or magnetic 
signs on vehicle components painted with 
matte finish paint. The paint could be 
damaged when the stickers or magnets 
are removed. 
@) For the sake of the environment 
Only wash the vehicle in facilities specially de- 
signed for that purpose. This will reduce the 
risk of dirty water contaminated with oil from 
entering the sewer system. 
Cleaning and care information 
When cleaning and caring for individual vehicle 
components, refer to the following tables. The 
information contained there is simply recommen- 
dations. For questions or for components that 
Exterior cleaning 
are not listed, consult an authorized Audi dealer 
or authorized Audi Service Facility. Also follow 
the information found in > A. 
  
  
  
  
Component Situation Solution 
Windshield wiper | Deposits Soft cloth with glass cleaner > page 63 
blades 
Headlights/ Deposits Soft sponge with a mild soap solution® > 
tail lights 
        
255  
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Care and cleaning 
  
     
  
  
  
           
trim 
Component Situation Solution 
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution 
camera lenses Camera lenses: soft cloth with an alcohol-free  cleaning sol- 
ution 
Snow/ice  Hand brush/solvent-free de-icing spray 
Wheels Road salt Water 
Brake dust Acid-free special cleaning solution 
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec- 
essary 
Power top Deposits Clean water, power top cleaning product, if necessary. 
Clean with the grain of the fabric using a soft brush and al- 
low to air dry. 
Wind deflector Deposits Water, mild soap solution, if necessary) 
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution  suitable for stain- 
less steel, if necessary 
  
Paint Paint damage Repair with touch-up paint 
  
Spilled fuel Rinse with water immediately 
  
Surface rust Rust remover, then treat with hard wax; for questions, con- 
sult an authorized Audi dealer or authorized Audi Service 
Facility. 
  
Corrosion Have it removed by an authorized Audi dealer or author- 
ized Audi Service Facility. 
  
Water no longer 
beads on the surface 
of clean paint 
Treat with  hard wax (at least twice per year) 
  
No shine even though 
paint has been pro- 
tected/paint looks 
poor 
Treat with suitable polish; then apply paint protectant if 
the polish that was used does not contain any protectant 
  
Deposits such as in- 
sects, bird droppings, 
tree sap, and road 
salt 
Dampen with water immediately and remove with a micro- 
fiber cloth 
  
Grease-based con- 
taminants such as 
cosmetics or sunblock 
Remove immediately with a mild soap solution ® anda 
soft cloth 
     
       
Carbon compo- Deposits Clean the same way as painted components > page 254 
nents 
Decorative decals | Deposits Soft sponge with a mild soap solution® 
  
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water 
256 
   
Page 259 of 302

8W7012721BA 
Care and cleaning 
  
Interior cleaning 
     
  
  
Component Situation Solution 
Window glass Deposits Glass cleaner, then wipe dry 
Decorative parts/ | Deposits Mild soap solution® 
trim 
Plastic parts Deposits Damp cloth 
  
Heavier deposits Mild soap solution @), detergent-free plastic cleaning solu- 
tion, if necessary 
  
       
  
Water-based deposits 
such as coffee, tea, 
blood, etc. 
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the 
ment cluster instrument cluster can be removed using a soft brush. 
Controls Deposits Soft brush, then a soft cloth with a mild soap solution® 
Safety belts Deposits Mild soap solution ), allow to dry before letting them re- 
tract 
Textiles, Deposits adhering to | Vacuum cleaner 
artificial leather, |the surface 
Alcantara Absorbent cloth and mild soap solution® 
  
Oil-based deposits 
such as oil, make-up, 
etc. 
Apply a mild soap solution ®), blot away the dissolved oil or 
dye, treat afterward with water, if necessary 
  
Specific types of de- 
posits such as  ink, 
nail polish, latex 
paint, shoe polish, 
etc. 
Special stain remover, blot with absorbent material, treat 
afterward with mild soap solution, if necessary 
  
Natural leather Fresh stains Cotton cloth with a mild soap solution® 
  
Water-based deposits 
such as coffee, tea, 
blood, etc. 
Fresh stains: absorbent cloth 
Dried stains: stain remover suitable for leather 
  
Oil-based deposits 
such as oil, make-up, 
etc. 
Fresh stains: absorbent cloth and stain remover suitable 
for leather 
Dried stains: oil cleaning spray 
  
Specific types of de- 
posits such as ink, 
nail polish, latex 
paint, shoe polish, 
etc. 
Spot remover suitable for leather 
  
  
nents 
      
Care Regularly apply conditioning cream that protects from 
light and penetrates into the material. Use  special colored 
conditioning cream, if necessary. 
Carbon compo- Deposits Clean the same way as plastic components 
    
@) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water 
257  
Page 260 of 302

Care and cleaning 
  
  
ZA WARNING 
The windshield must not be treated with wa- 
ter-repelling windshield coating agents. Un- 
der unfavorable conditions, such as wetness, 
darkness, and when the  sun is low, these coat- 
ings can cause  increased glare, which increas- 
es the risk  of an accident. They can also cause 
wiper blade chatter. 
      
@) Note 
— Headlights and tail lights 
— Never clean headlights or tail lights with a 
dry cloth or sponge. 
— Do not  use any cleaning products that  con- 
tain alcohol, because they could cause 
cracks to form. 
— Wheels 
— Never use any paint polish or other abra- 
sive materials. 
— Damage to the protective layer on the 
rims, 
such as stone chips or scratches, 
must be repaired immediately. 
— Camera lenses 
— Never use warm or hot water to remove 
snow or ice from the camera lens. This 
could cause the lens to crack. 
— Never use abrasive cleaning materials or 
alcohol to clean the camera lens. This 
could cause scratches and cracks. 
— Power top 
— Remove bird droppings immediately. 
— Never use gasoline, spot remover, ben- 
zene, paint thinner or other solvents to re- 
move. 
— Door windows 
— Remove snow and ice on windows and ex- 
terior mirrors with a plastic scraper. To re- 
duce the risk of scratches, move the scra- 
per only in one direction and not back and 
forth. 
— Never remove snow or ice from door win- 
dows and mirrors using warm or hot water 
because this could cause cracks to form. 
— To reduce the risk  of damage to the rear 
window defogger, do not apply any stick- 
258 
ers on the heating wires on the inside of 
the window. 
— Decorative parts and trim 
— Never use chrome care or cleaning prod- 
ucts. 
— Paint 
—To reduce the risk of scratches, the vehicle 
must be free of dirt and dust before pol- 
ishing or waxing. 
— To prevent paint damage, do not polish or 
wax the vehicle in direct sunlight. 
—To reduce the risk of paint damage, do not 
polish away rust spots. 
— Remove cosmetics and sunscreen immedi- 
ately because they could damage the 
paint. 
— Decorative decals 
—To reduce the risk of damage, do not use 
any rough powder or abrasive cleaning 
products. 
—To reduce the risk of damage, do not pol- 
ish decorative decals that have a matte or 
printed finish. 
— Due to the risk of damage, do not  use an 
ice scraper to remove snow and ice on win- 
dows with decorative decals on them. 
— Displays and instrument cluster 
— Make sure that the display  and instrument 
cluster are switched off and have cooled 
down before cleaning. To switch off the 
center display, select on the MMI  home 
screen: SETTINGS > Display & brightness 
> MMI > Screen cleaning. 
— Displays, the instrument cluster, and the 
trim surrounding it must not be cleaned 
with dry cleaning methods because they 
could become scratched. 
— Make sure no fluids enter the spaces be- 
tween the instrument cluster and the 
trim, because that could cause damage. 
— Controls 
— Make sure that no fluids enter the con- 
trols, because this could cause damage. 
— Safety belts 
— Do not remove the safety belts to clean 
them.