tow AUDI A6 2020 Service Manual
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Page 151 of 316
4K0012721BD
Driver assistance
slowly, to reduce the risk of your vehicle colliding
with an oncoming vehicle when you are making a
left turn. The braking intervention causes your
vehicle to stay in its lane. The function is only
available when the turn signal is turned on and at
speeds up to maximum of 6 mph (10 km/h).
Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The turn assist does not react to pedes-
trians, animals, crossing objects, and ob-
jects not detected as vehicles.
@) Tips
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
— An indicator in the instrument cluster will
inform you when there is an intervention.
Adjusting Audi pre sense
Applies to: vehicles with Audi pre sense
The system can be switched on and off in the
MMI & page 121.
You can adjust the Audi pre sense functions to
your preferences. The settings depend on the ve-
hicle equipment.
> Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (23) > Audi pre
sense.
Possible settings:
— Turn assist
— Swerve assist
Prewarning”) - The prewarning can be switched
off or the Audi pre sense warning time can be set
(Early/Medium/Late).
Set the warning time for the early warning to
Early at first. If you feel that the prewarnings ap-
pear too early, then set the warning time to Me-
D_ In certain countries
dium. The Late warning time should only be set
in special circumstances.
G) Tips
— Switch Audi pre sense off when you are not
using public streets, when loading the vehi-
cle onto a vehicle carrier, train, ship, or oth-
er type of transportation, or when towing
the vehicle. This can help to prevent an un-
desired intervention from the Audi pre
sense system.
—If the system is switched off, it switches on
again automatically once the ignition is
switched on again).
— Certain settings are stored automatically in
the active personal profile.
Messages
Applies to: vehicles with Audi pre sense
re or s displayed when there is a malfunc-
tion, the Audi pre sense functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 120 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
149
Page 182 of 316
Audi connect
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 31.
> Install the myAudi app on your mobile device
and log in with your access information.
@ Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate)
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
180
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 180.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.
ZA\ WARNING
Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle status
report. This could lead to break downs in on
the road, accidents and serious injuries.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.
Page 241 of 316
4K0012721BD
Checking and Filling
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
ecking coolant
RAZ-0540 z x
MIN
Fig. 158 Engine compartment - Coolant expansion tank:
@ cover with release button; @) markings
Follow the safety precautions > page 231, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood > page 232.
The coolant expansion tank for some engines is
located in the water drip tray under a cover. Slide
the
cover that is located below the windshield
wiper on the front passenger's side toward the
windshield and remove the cover.
> Check the coolant level in the coolant expan-
sion tank > page 234, fig. 156 using the outer
markings @) > fig. 158. The coolant level must
be between the markings @) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
> When you add coolant to the expansion tank,
please refer to > page 238, Cooling system.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@.
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Push the release button @ © fig. 158 on the
cap and carefully turn it to the left until you
feel resistance > /\.
> Push the release button again and remove the
cap completely.
> Add coolant mixed in the correct ratio
=> page 238 up to the MAX marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Turn the cap to the right to tighten it until you
feel resistance a second time.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.
ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 231, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or
coolant escaping, you may open the engine
compartment with caution.
— When working in the engine compartment,
remember that the radiator fan can switch
on even if the ignition is switched off, which
increases the risk of injury.
— Coolant additive and coolant can be danger-
ous to your health. For this reason, store the
coolant in the original container and away
from children. There is a risk of poisoning.
() Note
Do not continue driving if the coolant expan-
sion tank is empty. Do not add any coolant,
because air could enter the cooling system
and damage the engine. See an authorized
239
>
Page 242 of 316
Checking and Filling
Audi dealer or authorized Audi Service Facility
for assistance.
Brake fluid
BFV-0229|
Fig. 159 Engine compartment: cap on brake fluid reservoir
Follow the safety precautions > page 231, Gener-
al information.
Checking the brake fluid level
> Slide the cover that is located below the wind-
shield wipers on the driver's side toward the
windshield and remove the cover.
> Read the brake fluid level on the brake fluid res-
ervoir > page 234, fig. 156. The brake fluid lev-
el must be between the MIN and MAX markings
>A.
The brake fluid level is monitored automatically.
Message
Ga / @ Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.
Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
240
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
() Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the = A B or fm] indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
/ BB Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions/driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Page 260 of 316
Wheels
Tires and vehicle load limits
There are limits to the amount of
load or weight that any vehicle
and any tire can carry. A vehicle
that is overloaded will not handle
well and is more difficult to stop.
Overloading can not only lead to
loss of vehicle control, but can al-
so damage important parts of the
vehicle and can lead to sudden
tire failure, including a blowout
and sudden deflation that can
cause the vehicle to crash.
Your safety and that of your pas-
sengers also depends on making
sure that load limits are not ex-
ceeded. Vehicle load includes ev-
erybody and everything in and on
the vehicle. These load limits are
technically referred to as the vehi-
cle’s Gross Vehicle Weight Rating
(“GVWR”).
The “GVWR” includes the weight
of the basic vehicle, all factory in-
stalled accessories, a full tank of
fuel, oil, coolant and other fluids
plus maximum load. The maxi-
mum load includes the number of
passengers that the vehicle is in-
tended to carry (“seating capaci-
ty”) with an assumed weight of
150 lbs. (68 kg) for each passen-
258
ger at a designated seating posi-
tion and the total weight of any
luggage in the vehicle. If you tow
a trailer, the weight of the trailer
hitch and the tongue weight of
the loaded trailer must be includ-
ed as part of the vehicle load.
The Gross Axle Weight Rating
(“GAWR”) is the maximum load
that can be applied at each of the
vehicle’s two axles.
The fact that there is an upper
limit to your vehicle’s Gross Vehi-
cle Weight Rating means that the
total
weight of whatever is being
carried in the vehicle (including
the weight of a trailer hitch and
the tongue weight of the loaded
trailer) is limited. The more pas-
sengers in the vehicle or passen-
gers who are heavier than the
standard weights assumed mean
that less weight can be carried as
luggage.
The Gross Vehicle Weight Rating
and the Gross Axle Weight Rating
are listed on the safety compli-
ance sticker label located on the
driver’s side B-pillar.
Page 262 of 316
Wheels
be five 150 lbs. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) = 650
lbs.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely ex-
ceed the available cargo and
luggage load capacity calculat-
ed in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to de-
termine how this reduces the
available cargo and luggage
load capacity of your vehicle.
>Check the tire sidewall
(=> page 246, fig. 162) to deter-
mine the designated load rating
for a specific tire.
Wheel bolts and rims
Wheel bolts
Wheel bolts must be clean and loosen/tighten
easily.
Rims
Rims with a bolted rim ring* or with bolted wheel
covers* consist of multiple pieces. These compo-
nents were bolted together using special bolts
and a special procedure. You must not repair or
disassemble them > A\.
260
Z\ WARNING
Wheel bolts that are tightened or repaired in-
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi-
cation, see > page 277, Finishing.
— Always keep the wheel bolts and the threads
in the wheel hub clean and free of grease.
— Only use wheel bolts that fit the rim.
— Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility. Never repair or disassemble
rims yourself, because this increases the risk
of an accident.
Loose wheel warning
Applies to: vehicles with loose wheel warning
Within the limits of the system, the loose wheel
warning in the instrument cluster warns you if
one or more wheels are loose.
Using the ABS sensors, the loose wheel warning
system compares the vibration characteristics of
the individual tires. If one or more wheels are
loose, it will be indicated in the instrument clus-
ter display with the fi indicator light and a mes-
sage. If only one wheel is affected, the location
of that wheel will be indicated.
Messages
fi Wheel bolts loose. Please safely stop the ve-
hicle and check all wheel bolts!
Loose wheel warning for at least one wheel > A\.
Check the wheel bolts on all wheels with the
wheel wrench (vehicle tool kit). Have the tighten-
ing specification checked as soon as possible with
a torque wrench. Drive carefully until then. For
the correct tightening specification, see
=> page 277, Finishing.
fl Wheel assessment active. Please continue
driving carefully
After this message appears and you have checked
the wheel bolts, the assessment phase begins
when the vehicle is in motion. This may take sev-
eral minutes.
Page 276 of 316
Emergency assistance
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
Z\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@ Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
Completing
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
ZX WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
274
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 272.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 272 and the
spare tire > page 278.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.
ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
Page 283 of 316
4K0012721BD
Emergency assistance
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
—The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
C) Note
—If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
281
Page 284 of 316
Emergency assistance
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
> page 98.
— Switch Audi pre sense* off > page 149 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 281.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 282,
> page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 51. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
282
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may
impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 104.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZA WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.
Front towing loop
Fig. 179 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 272.
> Press the cap inward with brief, strong pressure
=> fig. 179. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
>» After using, place the towing loop back in the
vehicle tool kit.
ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be >
Page 285 of 316
4K0012721BD
Emergency assistance
pulled out when towing the vehicle and result
in an accident.
Depending on the model, the shape of the
cover can vary.
Rear towing loop
Fig. 181 Rear bumper: installing the towing loop (version
2)
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 272.
> Press the cap or reflector inward with brief,
firm pressure > fig. 180 or > fig. 181. The cap
or reflector will release from the bumper.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
>» After using, place the towing loop back in the
vehicle tool kit.
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
Depending on the model, the shape of the
cover can vary.
283