tow AUDI E-TRON 2019 User Guide

4KE012721BB
Sitting correctly and safely



child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF #; re-
mains on while driving. If
PASSENGER AIR BAG OFF @¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF #; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

ZA WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.

69

Sitting correctly and safely

> Remove the cover* from both lower LATCH an-
chors.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\ in Securing child safety
seats with a safety belt on page 73.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Pull on the child safety seat to check if both
sides are engaged correctly in the LATCH an-
chors.
> If possible, also secure the child safety seat to
the respective top tether anchor in the vehicle
=> page 72.

Z\ WARNING
The LATCH anchors in the vehicle are only de-
signed for child safety seats with the LATCH
system. To reduce the risk of serious or fatal
injury, never secure other child restraint sys-
tems, belts, or objects to the anchors.
@ Tips
The LATCH anchors are designed for a total
weight (child and child safety seat combined)
up to 65 lbs (29 kg). If the total weight is
greater than this, the child safety seat must
be secured with the vehicle safety belt.
Additionally securing a child safety seat to
the top tether anchor



Fig. 66 Rear backrest: top tether anchors to secure a child
safety seat with an upper belt
72

RAZ-0186.



Fig. 67 Rear backrest: securing the upper belt to the top
tether anchor - diagram
Follow the safety precautions > page 69.
There is a top tether anchor behind every seat in
the rear bench seat to additionally secure a child
safety seat with an upper belt.
> Move the head restraint behind the child safety
seat upward.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Guide the upper belt on the child safety seat
under the head restraint or along both sides of
it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
=> fig. 67. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.

Z\ WARNING
The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint
systems, belts, or objects to the anchors.
Yate emai emt eae TRL a
Prat
Follow the safety precautions > page 69. The
front passenger’s seat is a dangerous location for
a child, even with an advanced airbag system. If
exceptional circumstances require the child

>

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Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use the electric power sources for exter-
nal devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the & or
12V symbol. They are located in the front center
console*, in the rear* and on the side trim panel
in the luggage compartment”*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «> or
(4 symbol or CHARGE ONLY.
Cup holders
Applies to: vehicles with cup holders


ZA WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the key.

YY Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Fig. 70 Rear center armrest: cup holders
Front center console cup holders
> Slide the cover @ back, if necessary.
> Pop out the cup holder (2).
Rear center armrest cup holders
> Fold the center armrest* downward.
> To open the cup holders (2), tap on the strip on
the cover.
> To close the cup holders, slide them back and
push the top of the cover down.

ZX WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.


75

Stowing and using

® Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Roof rack
Applies to: vehicles with roof rack


Fig. 71 Roof rail: mounting points (example)
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and
attachments from the Audi Genuine Accesso-
ries program are recommended.
— Make sure the roof rack is mounted on the vehi-
cle only at the specified locations @.
— Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
=> page 292. The roof load is the total of the
weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.

area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions.




ZA WARNING
— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
a roof rack system, because it changes the
driving characteristics by shifting the center
of gravity and/or the increasing the surface

76
o Note
Make sure that the open luggage compart-
ment lid and the tilting/sliding sunroof* or
panoramic glass roof* do not come into con-
tact with objects on the roof.
@) For the sake of the environment
Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.
Storage and
compartments
Storage compartment in motor
(tonal oy Tada


Fig. 72 Motor compartment: storage compartment
There is a compartment in the motor compart-
ment for storing objects such as the charging sys-
tem.
Follow the safety precautions > page 235, Gener-
al information.
> Open the hood = page 236.
> To open the storage compartment cover, pull
the lever @ upward.
» Store the objects.
> Close the storage compartment cover. It must
lock into place.
> Close the hood.

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Stowing and using

Additional storage
You will find a variety of storage compartments
and holders at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
=> page 33.
— Holders for a notepad, pen, and coins in the
glove compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartments in the front center con-
sole
— Storage compartment under the front center
armrest*
— Nets on the back of the front seats
— Garment hooks in the rear
— Storage compartment in the rear center arm-
rest*
— Removable box* under the cargo floor in the
luggage compartment
— Bag hooks* in the luggage compartment
— Net* in luggage compartment

ZA\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.


— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
> Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.
— Never exceed the permitted axle and load

and vehicle weight > page 292.

77

Stowing and using


— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 60.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.

@ Note
—To reduce the risk of damage, move the rear
head restraints down > page 60 before fold-
ing the rear backrests forward.
— When folding the backrest forward, make
sure the outer safety belts are in the belt
guide recess so that they do not get pinched
in the backrest lock and damaged. Other ob-
jects
should be removed from the rear
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
78
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
— Let the luggage compartment cover roll up
slowly to reduce the risk of damage.
— Let the partition net roll up slowly to pre-
vent damage.
@) Tips
— The tire pressure must be adapted to the
load > page 253.
— You can purchase straps at specialty stores.
Luggage compartment cover
Applies to: vehicles with luggage compartment cover



Fig. 74 Luggage compartment: removing the luggage
compartment cover
Follow the safety precautions > page 77.
> To attach the luggage compartment cover, pull
the cover out by the handle @ and secure it in
the mounting eyelets (2) on the side trim pan-
els.
> To remove the luggage compartment cover,
pull both levers (3) in the direction of the arrow
and remove the cover upward.

4KE012721BB
Stowing and using

> To install the luggage compartment cover,
place the cover in the mounts on the side trim
panels on the left and right side.
> Push the cover downward until it clicks into
place.

Fig. 75 Backrest: release lever and and latching indicator
with red marking

Fig. 76 Luggage compartment: release lever*
The rear seat backrests can be folded forward ei-
ther separately or together.
Follow
the safety precautions > page 77.

> Pull the release lever @ in the direction
of the arrow to fold the backrest forward.
> After the transport, fold the backrest up again
until it latches and the red marking @) is no
longer visible.






Fig. 77 Center backrest: release lever
Follow the safety precautions > page 77.
> To fold the center backrest forward, pull the
lever @ behind the trim panel.
> After the transport, fold the center backrest up
until it locks into place.





Fig. 79 Luggage compartment: partition net
The partition net prevents objects from sliding
into the passenger compartment. You can attach
the partition net behind the front or rear seats.
Use the mounting eyelets @ or Q) for this. >
79

Stowing and using

Follow the safety precautions > page 77.
> Fold the backrest forward, if necessary
> page 79.
> To attach the partition net, secure it in the up-
per mounting eyelets first, and then in the low-
er mounting eyelets.
> Tighten and secure the straps @).
> Slide the lower section of the partition net to
the desired level @).
> To release the partition net, loosen the straps.

— The straps must face toward the rear when
attaching the partition net.
— You must disengage the partition net before
folding the backrest back into the upright
position.
BECeere (eae Laem Lae (eM 1

Fig. 81 Luggage compartment: cargo net stretched out
Follow the safety precautions > page 77.
Tie-downs
There are tie-downs (a) in the luggage compart-
ment to secure pieces of luggage and objects.
> Use the tie-downs to secure the cargo.
80
Cargo net
Applies to: vehicles with luggage compartment net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
> Fold the clip for the tie-downs upward.
> Attach the hooks for the cargo net to the tie-
downs.
Cargo mat
Applies to: vehicles with cargo mat


Fig. 82 Luggage compartment: cargo mat
The cargo mat (@ protects the luggage compart-
ment and bumper from dirt and scratches.
Follow the safety precautions > page 77.
» Extend the cargo mat lengthwise or crosswise.
>» After loading or unloading, fold up the cargo
mat and close the luggage compartment lid.
> Only store the cargo mat if it is dry.
You can also use the folding cargo mat to par-
tition the loading surfaces into separate sec-
tions.

Warm and cold

Customizing
A climate control function from the upper display
can be assigned to each button on the left and
right of +++ in section @).
> Press and hold the symbol for the desired func-
tion on the upper display for at least three sec-
onds. One menu appears. The menu consists of
two sections.
> If you pull the symbol toward the left section,
the button to the left of «++ will be assigned.
> If you pull the symbol toward the right section,
the button to the right of «++ will be assigned.
Press the buttons to turn the functions on or off.
One bar in the button lights up when the function
is switched on. Some buttons can have several
functions assigned to them. The various func-
tions can be activated by pressing the button
multiple times.
AUTO Automatic mode
The automatic mode regulates the amount of air
and air distribution automatically, so that the set
temperature is reached is quickly as possible.
REAR Rear climate control system
Applies to: vehicles with rear climate control system
To enable operation of the climate control sys-
tem from the rear of the vehicle, press REAR.
To exit this mode again, press REAR or
REAR MODE EXIT.
SYNC Synchronization
When synchronization is switched on, the tem-
perature, air distribution, and blower strength on
the
driver's side is applied to all seat positions.
You can also control the synchronization directly
using a gesture. Pull two fingers together on the
lower display > page 15.
OFF Switching off
The climate control system is switched off. Air
supply from the outside is blocked. If you press
OFF in the front, the front and rear climate con-
trol system will switch off. If you press OFF in the
rear, the rear climate control system will switch
82
off. To switch the climate control system back on,
press on any button in the respective display.
A/C / ME 7 XE Cooling mode
The cooling mode only functions with the blower
turned on. The air is cooled and dehumidified in
cooling mode. Otherwise the windows can fog
up. Cooling mode switches off automatically
when the outside temperatures are below zero.
If you activate the A/C, the cooling mode will be
automatically regulated.
If you activate 4, the cooling mode will run with
maximum cooling output and maximum blower
speed. To reduce unnecessary energy usage, only
use this function briefly.
If you activate “/°, the climate control system will
operate in energy-saving mode. This will conserve
energy.
+ /-Temperature
Temperatures between 60 °F (+16 °C) and 84 °F
(+28 °C) can be set. If outside of this range,
LOW / LO or HIGH / HI will appear in the display.
In both settings, the climate control runs con-
stantly at the maximum cooling or heating level.
The temperature is not regulated.
$$ Blower
With  / A, you can manually adjust the vol-
ume of air generated by the blower to your pref-
erences. The blower should always run at a low
setting
to prevent the windows from fogging and
to ensure a continuous exchange of air inside the
vehicle. To have the blower regulated automati-
cally, press AUTO.
2 Air distribution
With ° /<>/%, you can select the vents where
the air will flow from. To have the vents automat-
ically controlled, deactivate all three arrows or
press AUTO. With “@, the air will be directed to-
ward the windshield.
Applies to: vehicles with 4-zone automatic cli-
mate control: In the rear control panel, you can
press J multiple times to adjust the air distribu-
tion based on the direction of the arrow.

Driving


— If you leave the vehicle, switch the ignition
off and take the key with you. This is espe-
cially important when leaving persons or an-
imals in the vehicle. Otherwise, the vehicle
could start unintentionally, the parking
brake could release, or electronic equipment
could activate, which increases the risk of an
accident.
— No persons or animals should be left in a
locked vehicle. Locked doors make it more
difficult for emergency workers to enter the

vehicle, which puts lives at risk.
G) Tips
Always make sure that the vehicle does not
“creep” when starting to drive and maneuver-
ing. If you take your foot off the brake pedal,
the vehicle will not be set into motion by the
drive system.
Gears and driving programs



RAZ-0570





Fig. 85 Center console: hand rest with selector lever
The selector lever is located on the side of the
hand rest. You can operate the selector lever us-
ing your thumb and index finder.
The gears are displayed next to the hand rest.
— P (Park)
— R (Reverse)
—N (Neutral)
—D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
838
—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.
—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button @ on the selector lever.
— The “P” next to the selector lever will light up.
“P” engages automatically if you switch the drive
system off while the “D” or “R” gear is selected.
If you switch the drive system off in “N”, “P” will
engage automatically after approximately 30 mi-
nutes.
If you want to switch from “P” to “D” or “R”, the
drive system must be active.
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence how the ac-
celerator pedal and drive system respond.
If you select the dynamic or offroad Audi drive
select* mode, the “S” driving program will be ac-
tivated. If you select efficiency, “E” will be acti-
vated. When the ignition is switched off, the driv-
ing program may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear. >