lock AUDI E-TRON 2019 Workshop Manual

Trailer towing


— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the

vehicle manually.

@) Note
— Select the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@ Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
already occurred, you can stabilize the trailer by
firmly braking immediately. Never try to
“straighten out” the trailer by accelerating.
122
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels lock up.

ZA WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-
formance, increase braking distance, or cause
complete failure of the brake system.

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Driver assistance

Changing the cruise control speed
Applies to: vehicles with cruise control system
> To increase or decrease the cruise control speed
in small increments, tap the lever up to the
first level toward @)/C) > page 134, fig. 104.
> To increase or decrease the cruise control speed
in larger increments, tap the lever up to the
second level toward ()/C).
> To increase or decrease the cruise control speed
continuously, tap and hold the lever at the first
or second level toward @)/G).
Overriding or deactivating the cruise
control speed
Applies to: vehicles with cruise control system
You can override or deactivate the cruise control
system. When you deactivate the system, your
cruise control speed will be stored and you can
resume that speed.
Requirement: the system must be switched on
and activated.
Overriding
> To temporarily override the cruise control
speed, press the accelerator pedal.
> Once you release the accelerator pedal, the sys-
tem will adjust back to the stored cruise control
speed.
If you override the cruise control system for a
long period of time, the cruise control system
will be deactivated. The indicator light is dis-
played and the cruise control speed will be saved.
Deactivating
> To deactivate the cruise control speed, press
the lever toward (2) (not locked into place)
=> page 134, fig. 104.
> Press the brake pedal.

Z\ WARNING
Resting your foot on the accelerator pedal
could override the cruise control. This will pre-
vent braking interventions by the system.

Seem Leal
Applies to: vehicles with cruise control system
When you switch the system off completely, the
cruise control speed will be deleted.
Requirement: the system must be switched on.
> To switch the system off, press the lever toward
@ (locked into place) > page 134, fig. 104, or
> Switch the ignition off.
Applies to: vehicles with cruise control system
Gk / 3) Speed control system: currently un-
available. See owner's manual
If the indicator light turns on and this message
appears, the cruise control system has been deac-
tivated. There is a temporary malfunction, for ex-
ample the brakes are overheating. Switch the
cruise control system on again later.
Efficiency assist
Applies to: vehicles with efficiency assist
Efficiency assist can assist the driver with predic-
tive information in order to reduce fuel consump-
tion. If you remove your foot from the accelera-
tor pedal, the efficiency assist can trigger recu-
peration based on the situation.
Depending on vehicle equipment, the system
may access data from the navigation system, the
camera behind the windshield, and the radar sen-
sors.
Adjusting the efficiency assist
You can adjust efficiency assist functions individ-
ually. The settings depend on the vehicle equip-
ment.
— Recuperation > page 90.
— Predictive messages inform the driver if they
should remove their foot from the accelerator
pedal in order to drive more efficiently
=> page 136.
— Predictive control uses adaptive cruise assist in
order to react automatically to situations ahead
=> page 137.
135

Driver assistance

Exit warning
Applies to: vehicles with exit warning system



Fig. 122 Front door: warning strip (diagram)
Within system limits, the exit warning system
can detect traffic approaching from behind such
as vehicles, and provide assistance based on this
information when you are exiting the vehicle. The
system uses the data from the radar sensors at
the rear corners of the vehicle > fig. 121.
General information
If you pull a door handle while the vehicle is sta-
tionary and an object classified as critical is ap-
proaching, the warning strip @ and the display
on the exterior mirror (2) will light up on the cor-
responding side of the vehicle. The opening of
the door will also be slowed briefly.
If the door is opened, the displays on that side
will flash. If another road user that is classified
as critical is approaching while a door is already
open, the displays on that door will turn on.
The same messages apply for the exit warning
system and side assist > page 155.
156

Switching the exit warning on and off
— The system can be switched on and off in the
MMI & page 126.

A WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— Always pay attention to traffic and to the
area around your vehicle. The exit warning
system does not replace the attention of the
vehicle occupants. The vehicle occupants are
always responsible for opening the doors
and exiting the vehicle.
— The exit warning system does not respond
to people and cannot warn you about every
type of approaching objects, such as cyclists.
Always monitor the traffic as well as the ve-
hicle's surroundings with direct eye contact.
— The display may not appear in time when ve-
hicles are approaching very quickly.
— The exit warning system does not react to
stationary objects or pedestrians.
— The exit warning system will not provide
alerts if your vehicle is pulled too far into
the parking space so that it is hidden by ad-
jacent vehicles.

@ Tips
— The exit warning system can be available for
up to approximately three minutes after un-
locking the vehicle and opening the door as
well as after switching off the ignition. Then
the displays flash briefly and the system
switches off.
— The system is not available when towing a
trailer. There is no guarantee the system
will switch off when using a retrofitted trail-
er hitch. Do not use these functions when
towing a trailer.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 289.

Driver assistance

G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 289.
Emergency assist
Applies to: vehicles with emergency assist
General information
Within the limits of the system, the emergency
assist detects if the driver is inactive. In these in-
stances, the system warns the driver, assumes
control of the vehicle if necessary, and brings the
vehicle automatically to a stop in the lane.
Regardless of the speed, the emergency assist is
automatically available when the adaptive cruise
assist* is activated. When the adaptive cruise as-
sist* is deactivated, the system is only active at
speeds higher than approximately 40 mph
(65 km/h).
Emergency assist functions
Within the limits of the system, the emergency
assist monitors the driver’s steering, accelerator,
and brake pedal activity. Depending on the se-
verity of the situation, it may initiate visual, au-
dio, and haptic warnings in stages:
— Reduces the speed
— Messages
— Lowers the volume of the Infotainment system
— Audible warning
— Tightening of the safety belt
—A brief application of the brakes
If the driver remains inactive despite the warn-
ings, the emergency assist controls the vehicle
within the limits of the system:
— The Audi pre sense preemptive safety measures
are triggered > page 150.
— The vehicle will stay in the lane and will be
braked to a stop.
— As soon as the vehicle comes to a full stop, the
emergency flashers are activated and the vehi-

) This function is not available in every market and on all ve-
hicle equipment levels.
158
cle prepares for the vehicle passengers to be
rescued. The parking brake is set, “P” gear is
engaged, the doors are unlocked, and the inte-
rior lighting is activated. If there is no move-
ment for several seconds, the emergency call
will be made if necessary.
Overriding the emergency assist
You can override the emergency assist > A\:
— Move the steering wheel. Or
— Press the brake pedal. Or
— Press the accelerator pedal distinctly.
When stationary, you can end the emergency as-
sist by leaving the "P" position or releasing the
parking brake > page 93.
Switching the emergency assist on and off
The system can be switched on and off in the
MMI & page 126.
Messages
1g or is displayed when there is a malfunc-
tion, the emergency assist functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 124, fig. 97 and try to turn on
the systems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

ZX WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— The emergency assist is an assist system
that should only be used in cases of emer-
gency to take over control of the vehicle and
bring it to a stop. >

Parking and maneuvering

If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If Nis displayed, the respective ultrasonic sensor
is icy or dirty. Clean the area in front of the sen-
sors > page 124, fig. 97.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.

ZA\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's
surroundings directly and do not
become distracted.

©) Note
— The orange orientation lines @) show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
G) Tips
— Applies to: vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no distance warning for the rear
and the sides* when trailer towing mode is
detected. The front sensors remain activat-
ed. The visual display switches to trailer
mode. The rearview camera image will not
show the orientation lines and the blue sur-
faces. There is no guarantee the functions
will switch off when using a retrofitted trail-
er hitch.
Oe lee maleate
Applies to: vehicles with peripheral cameras



RAZ-0131

Fig. 131 Upper display: left side: surrounding area. Right side: 3D surroundings.
164

Parking and maneuvering


Symbol/Descrip-
Description
tion P

Rear tires
the curb when parking.
This view helps you to detect the distance between the rear wheels and

@
3D surroundings


In these views, you can see the areas surrounding the vehicle in 3D when
parking. The vehicle surrounding views are created from the camera im-
ages and sensor data. The vehicle image is shown by the system > A\.


ZX WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras © page 123.
— The Surroundings and 3D surroundings are
created from the individual camera images.
The vehicle image is shown by the system.
Objects and obstacles above the camera are
not displayed.
@) Note
Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block the
rearview camera.
@) Tips
— Depending on the selected gear, it will auto-
matically switch between the Front and
Rear views. If you switch the view manually,
the automatic front/rear camera change will
be temporarily deactivated.
— When first activated while a forward gear is
engaged, the Corner view (front) is dis-
played.

166
Rear cross-traffic assist
Applies to: vehicles with rear cross-traffic assist
B4M-0105

Fig. 133 Upper display: rear cross-traffic assist display
The rear cross-traffic assist can warn you of a po-
tential collision with approaching cross-traffic
detected when driving in reverse. Within the lim-
its of the system, the system monitors the areas
behind and next to the vehicle using the radar
sensors when exiting a parking space. Moving ob-
jects that are approaching, such as cars, are de-
tected > fig. 132 > A.
Requirements for using the rear cross-traffic
assist:
— The rear cross-traffic assist must be switched
on in the parking system settings in the MMI
=> page 167.
— Reverse gear must be engaged and the speed
while driving in reverse must not be higher than
6 mph (10 km/h).

Telephone

Setup
Connecting a mobile device to the MMI
Applies to: vehicles with telephone
Requirement
The vehicle must be stationary and the ignition
must be switched on.
The Bluetooth settings must be open on your
mobile device during the connection setup.
The Bluetooth function and visibility of the MMI
= page 233 and mobile device must be switched
on.
The mobile device that will be connected must
not be connected to any other Bluetooth device.
The MMI must only be connected to one mobile
device.
Connecting a cell phone using Bluetooth
> Select PHONE on the home screen.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If necessary, enter your SIM card PIN in the
MMI.
> Pay attention to any additional system prompts
displayed on your mobile device or the MMI, for
example if the system should connect automat-
ically in the future. Depending on the mobile
device, you may also need to download con-
tacts and confirm access to your messages sep-
arately.
Connecting a mobile device via USB
> Select PHONE on the home screen.
> Follow the system instructions.
170
After connecting successfully
After connecting successfully, information about
the connected profiles will appear. You can also
change the profiles later > page 233.
In addition, the mobile device contacts will be
automatically loaded into the MMI. This process
can take several minutes, depending on the num-
ber of contacts.
You can also access the telephone functions in
the instrument cluster > page 182.
@) Note
Always follow the information found in
=> page 184.
(i) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 232.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Authorizing the MMI connection on your
mobile device will make it possible to con-
nect automatically.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— You will receive the PIN (SIM) and the PUK
(Personal Unlocking Key) along with the SIM
card from your cell phone service provider.
If you enter a PIN (SIM) incorrectly three >

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Telephone

times!) in a row, the SIM card will be locked
and must be unlocked by entering the PUK.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— You can obtain more information from your
mobile device service provider or from your
mobile device user guide. For information
on using the telephone, visit www.audiusa.
com/bluetooth or contact an authorized Au-
di dealer or authorized Audi Service Facility.
Operating two mobile devices through the

EE
Applies to: vehicles with telephone, and Audi phone box
You can connect two mobile devices to the MMI,
for example your business and your personal mo-
bile device. You can use both mobile devices to
make calls in the vehicle.
Connecting another mobile device
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > [?. Follow the system instructions, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
See = page 170, Connecting a mobile device to
the MMI.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > ¢] > Switch telephones: the device
name of your active mobile device will be dis-
played.

2) The number of attempts depends on the SIM card.
iG) Tips
— The device name of the active mobile device
(such as myPhone) will be displayed in the
PHONE menu.
—If telephone 1 does not connect automati-
cally to the MMI when the ignition is switch-
ed on, you can use a previously-connected
telephone 2 in the PHONE menu via 1.
— You can send and receive messages on
phone 1 and on phone 2 > page 178.
— On mobile devices with multi-SIM function-
ality, the MMI only accesses one SIM card.
You can switch between SIM cards using the
mobile device.
Disconnecting a mobile
device
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 233.
Using the Audi phone
box
Applies to: vehicles with Audi phone box



Fig. 134 Storage compartment in the center console: Audi
phone box with holder and connections (diagram)
You can charge your mobile device battery wire-
lessly* using the Audi phone box. You can make
calls through the exterior antenna on the vehicle.
Using the exterior antenna helps when there is a
low signal and also provides better reception
quality.
171

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Telephone

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality cannot be guar-
anteed if more than one mobile device is in
the box.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the exterior
antenna.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna.
—The maximum charging output is 5 watts.
— The charging time and temperature will vary
depending on the mobile device being used.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
e
min

Fig. 135 MMI: selection menu
Requirement: a mobile device must be connected
to the MMI 5 page 170.
173
>

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Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 28.
> Install the myAudi app on your mobile device
and log in with your login information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Remote locking and unlocking
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can start the charging process remotely with
the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 105.
Auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.
187
>