ECU AUDI E-TRON 2020 Owner's Guide
[x] Cancel search | Manufacturer: AUDI, Model Year: 2020, Model line: E-TRON, Model: AUDI E-TRON 2020Pages: 316, PDF Size: 85.96 MB
Page 96 of 316
Driving
Vehicle sound
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.
ZA WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.
IAT eMaL eLUN or da aCe
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the motor, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Select the Audi drive select* efficiency mode.
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Brake early and evenly to use recuperation.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
94
There is a malfunction in the drive system. The
vehicle can no longer be driven. Park the vehicle
in a safe location as soon as possible. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
EB rive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
a Drive system: warning! Limited performance
The driving power is limited. The high-voltage
battery may not be sufficiently charged or is at
the operating temperature threshold, for exam-
ple, when the outside temperatures are extreme-
ly cold.
BS Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
When the vehicle is stationary, the brake system
performs system tests at regular intervals. This
can cause brief noise and haptic feedback effects
on the brake pedal.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake >
Page 97 of 316
4KE012721BE
Driving
system is cleaned at regular intervals. This is
done by applying the brake pads to the brake ro-
tors for a short period of time when driving at
high speeds when the windshield wipers are
switched on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
To do this, select the “N” gear so that recupera-
tion is not used for braking.
Brake pads
New brake pads do not achieve their full braking
effect during the first 500 miles (800 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Because recuperation is also used for braking, the
break-in period for new brake pads is 500 miles
(800 km).
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
—The ESC, the brake system, or the vehicle elec-
trical system is not functioning
Z\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the drive sys-
tem is switched off because this increases
the risk of an accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.
() Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 98. This especially ap-
plies
when towing a trailer.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that
the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 243.
95
Page 98 of 316
Driving
— Wear caused by load does not constitute a
vehicle fault as defined by the terms of the
warranty.
Messages
GG / | Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
EES / Gana Bialso turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
Ga / @ Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Other indicator lights
When you switch the ignition on, the indicator
light BREN / Wiurns on briefly to check the
function. If the indicator light does not turn on,
there is a system malfunction.
If Be / B® stays on, there is a malfunction in
the brake system.
- Ahigh load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.
96
AN WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The ©) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Closing: Pull the © switch.
> 1 / oa appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
>» Releasing: when the ignition is switched on,
press and hold the brake pedal and press the
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive. >
Page 99 of 316
4KE012721BE
Driving
ZA WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on
level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.
@ Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
ei eoh 4g
Applies to: vehicles with hold assist
If the vehicle is stopping frequently, the system
can assist the driver in a comfortable transition
when starting to drive from a stop, for example,
at a red light, ona hill, or in stop-and-go traffic.
Switching the hold assist on and off
You can switch the hold assist on and off in the
MMI.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Hold assist.
Starting to drive with hold assist
Requirement: the driver's door must be closed
and the drive system must be active.
> Press and hold the brake pedal for several sec-
onds while the vehicle is stationary.
> r@ appears, the hold assist is holding the ve-
hicle. You can remove your foot from the brake
pedal.
> Press the accelerator pedal to start to drive.
In certain situations, the hold assist may transfer
the function of holding the vehicle to the parking
brake.
Depending on the equipment, hold assist may be
switched off when in “R” gear to help improve
maneuverability. If this is the case, press the
brake pedal to secure the vehicle.
Z\ WARNING
—The hold assist cannot hold the vehicle on
inclines in every scenario (for example, on
slippery or icy ground). Be ready to apply the
brakes at all times when using the hold as-
sist.
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
CG) Note
Switch hold assist off before driving your vehi-
cle into a car wash with a conveyor belt. Oth-
erwise, the parking brake could engage auto-
matically.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver. >
97
Page 100 of 316
Driving
> Pull and hold the ©) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.
ZA WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
WE Te
BRAKES © Parking brake: malfunction! Safely
stop vehicle. See owner's manual
There is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
IBRAKERA @ Parking brake: malfunction! Please
release parking brake
There
is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
tw Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
98
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
fa / Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
| / Parking brake: applied
The parking brake is set. Press and hold the brake
pedal to release the parking brake.
Take over!
The vehicle cannot be held in place automatically.
Press the brake pedal to secure the vehicle from
rolling away unintentionally.
Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive
on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, use the recuperation
braking effect > page 92. This reduces the load
on the brakes.
— Use the hold assist if necessary > page 97
— Use the hill descent assist if necessary
=> page 99
Z\ WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
Page 104 of 316
Driving dynamic
The vehicle ground clearance is adjusted by the
air suspension* based on the setting.
Suspension
PNET La mela) le)
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
102
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
C) Note
— Also refer to the information about ground
clearance > page 102.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
Z\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
BB Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
>
Page 112 of 316
High-voltage system
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging wit a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
110
@) Note
— If the vehicle is not being used for long peri-
ods of time, the high-voltage battery must
be charged after four months at the latest
or the vehicle must be continuously con-
nected to a power source (for 50% charging
target > page 113). Otherwise, the high-
voltage battery could become damaged.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
— On vehicles with only one charging port,
there is a cover on the opposite side of the
vehicle with no charging components instal-
led underneath it. Do not try to open this
cover.
(i) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
Gi) Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems ona secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the >
Page 114 of 316
High-voltage system
— Press the center of the button @.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— After removing the charging connector, the
charging port door will close automatically;
otherwise, press on the center of the button (@)
to close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
—If you are transporting the charging cable in
the vehicle, store it securely > page 117.
If the charging connector cannot be disconnected
from the vehicle, perform the following steps in
the order listed and try again to disconnect the
charging connector:
— Switch the ignition on/off.
— Lock/unlock the vehicle.
— Make sure the auxiliary air conditioning is not
activated > page 85.
If the charging connector still cannot be discon-
nected, you must unlock it manually > page 114.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.
— Never drive with the charging port door
open. An open charging port door could hit
other road users, which increases the risk of
injury.
— Ifa charging unit is damaged, the vehicle
must not be charged at the damaged charg-
ing port or at the charging port on the other
side* to reduce the risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
ZA\ WARNING
— When closing the charging port door, make
sure the area where the door is closing is
clear to reduce the risk of injury.
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
112
@) Note
— If you drive with the charging unit open,
both the charging port door and the elec-
tronics installed behind it could be dam-
aged. Check each time after charging if the
port door is locked before you start driving
the vehicle.
— Applies to: vehicles with charging ports on
the driver’s and front passenger’s side: Nev-
er attempt to charge the vehicle using both
charging ports at the same time, because
this could damage the charging equipment.
(i) Tips
— Applies to: MMI: In addition to other set-
tings, you can also select if the charging
connector should be released automatically
after the immediate charging process is
complete. To do this, select on the home
screen: VEHICLE > Charging & Efficiency >
Charging > %} > DC connector: unlock after
charging has ended.
— If the parking brake is set, it could create
noises
when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Page 115 of 316
4KE012721BE
High-voltage system
Charging display
The charging display is an LED light on the charg- informs you about the various displays. The key
ing unit @ that indicates the charging status. A for the LED light is explained in the following ta-
label on the charging unit @) 9 page 111, fig. 88 ble.
LED on the charging unit Meaning
Off
Vehicle charging system is in sleep mode. A timer may be active,
but charging has not started yet.
Charging process is interrupted.
White Pulsing
Connection between the power source and the vehicle is being
established.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
On
Yellow
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 117. No power sup-
ply was recognized even though the charging cable is plugged
in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
on the unit > table on page 118. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
Flashing
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Red On
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Disconnect the charging connector, reconnect it to
the charging socket, and press it upward lightly for five seconds,
or use a different charging station. If the LED stays turned on,
there is a malfunction either in the vehicle charging system or at
the power source. See an authorized Audi dealer or authorized
Audi Service Facility for assistance if necessary.
Both charging port doors are open. Try to close one of the charg-
ing port doors by hand. If the LED stays turned on, the high-
voltage battery may not be charging. See an authorized Audi
dealer or authorized Audi Service Facility for assistance.
The outside temperature is too low or too high.
G) Tips Seem Melee mle (id
The operation status indicated by the LED on You can set the charging target, meaning you can
the charging unit are is displayed in the in- set the maximum charge level to which the high-
strument cluster Eg. voltage battery should be charged. The charging
target can be set between 50% and 100%. For
daily usage, Audi recommends setting the charg-
ing target at 80%. This can extend the service life >
113
Page 117 of 316
4KE012721BE
High-voltage system
Manually releasing the charging port door
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the red loop @) ° fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> If necessary, open the charging port door by
hand.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 111.
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) > fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> Remove the charging connector.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Warning! Please check the charging unit
cover. See owner's manual
This message appears if the charging port door is
open while driving. Stop the vehicle as soon as
possible and try to close the charging port door
using the button @) % page 111, fig. 87 or by
hand. If the charging port door cannot close
and/or the message continues to appear, drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately and have the mal-
function corrected > A\ in Charging on page 112;
=>@© in Charging on page 112.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
fa Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
115
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