service AUDI Q3 2019 Owners Manual

83A012721BA
Wheels

Uniform tire quality grading
— Tread wear
— Traction AAABC
— Temperature A BC
Quality grades can be found where applicable on
the tire side wall between tread shoulder and
maximum section width > page 217, fig. 149.
For example: Tread wear 200, Traction AA, Tem-
perature A.
All passenger car tires must conform to Federal
Safety Requirements in addition to these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course.
For example, a tire graded 150 would wear one
and one half (1 1/2) times as well on the govern-
ment course as a tire graded 100.
The relative performance of tires depends upon
the actual conditions of their use, however, and
may depart significantly from the norm due to
variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, B and C. Those grades represent the tire's
ability to stop on wet pavement as measured un-
der controlled conditions on specified govern-
ment test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance
>A.
Temperature
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions on
a specified indoor laboratory test wheel.
Sustained high temperature can cause the mate-
rial of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden
tire failure > A.
The grade C corresponds to a level of perform-
ance which all passenger car tires must meet un-
der the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel than
the minimum required by law.

Z\ WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning or peak traction charac-
teristics.


Z\ WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.

ZA WARNING
Temperature grades apply to tires that are
properly inflated and not over or underinflat-
ed.

Tire pressure monitoring
system
(1) General notes
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a low tire pressure tell-
tale when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and >
233

Wheels

check your tires as soon as possible, and inflate
them to the proper pressure. Driving ona signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life,
and may affect the vehicle's handling and stop-
ping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re-
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys-
tem is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
If the tire pressure monitoring indicator
appears
The tire pressure indicator in the instrument
cluster informs you if the tire pressure is too low
or if there is a system malfunction.
Using the ABS sensors, the tire pressure monitor-
ing system compares the tire tread circumference
and vibration characteristics of the individual
tires. If the pressure changes in one or more
tires, this is indicated in the instrument cluster
234
display with an indicator light @ and a message.
If only one tire is affected, the location of that
tire will be indicated.
The tire pressures must be stored again each
time you change the pressures (switching be-
tween partial and full load pressure) or after
changing or replacing a tire on your vehicle
=> page 235. The tire pressure monitoring system
only monitors the tire pressure you have stored.
Refer to the tire pressure label for the recom-
mended tire pressure for your vehicle
=> page 226, fig. 152.
Tire tread circumference and vibration character-
istics can change and cause a tire pressure warn-
ing if:
—the tire pressure in one or more tires is too low
— The tires have structural damage
— the tire was replaced or the tire pressure was
changed and it was not stored > page 235
— Tires that are only partially used are replaced
with new tires
Indicator lights
@ - Loss of pressure in at least one tire > A\.
Check the tires and replace or repair if necessary.
Check and correct the pressures of all four tires
and store the pressure again > page 235.
/TPMS| (Tire Pressure Monitoring System) Tire pres-
sure: malfunction! See owner's manual. If i
appears after switching the ignition on or while
driving and the @ indicator light in the instru-
ment cluster blinks for approximately one minute
and then stays on, there is system malfunction.
Try to store the correct tire pressures
= page 235. In some cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.

ZA\ WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking

83A012721BA
Wheels


maneuvers. Stop as soon as possible and
check the tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.

@ Tips
— The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
— The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 223. Using these tires is rec-
ommended.
Storing tire pressures
If the tire pressure changes or a tire is replaced,
it must be confirmed in the system.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=> page 226.
> Switch the ignition on.
> Select on the home screen: VEHICLE > Settings
& Service > Tire pressure monitoring > Store
tire pressure > Yes, store now.
@) Tips
Do not store the tire pressures if snow chains
are installed.
235

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Preferably purchase environmentally-friend-
ly cleaning products.
— Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
236
seals on the side windows, doors, lids or the sun-
roof* or at tires, rubber hoses, insulating materi-
al, sensors* or camera lenses*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing down using a soft sponge or cleaning brush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large particles from your vehi-
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint.
Apply the product using a microfiber cloth. To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.

ZA WARNING
— Only wash the vehicle when the ignition is
off and follow the instructions from the car
wash operator to reduce the risk of acci-
dents.

83A012721BA
Care and cleaning


—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried first with a few careful brake
applications.

@) Note
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
height and width of the inside of the car
wash.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges or similar items.
— Matte finish painted vehicle components:
—To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
— Do not place any stickers or magnetic
signs on vehicle parts painted with matte
finish paint. The paint could be damaged
when the stickers or magnets are re-
moved.
@) For the sake of the environment
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recommen-
dations. For questions or for components that
Exterior cleaning
are not listed, consult an authorized Audi dealer
or authorized Audi Service Facility. Also follow
the information found in > A.





Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 50
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution >

237

Care and cleaning



Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
Trim less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then protect with hard wax; for questions,
consult an authorized Audi dealer or authorized Audi Serv-
ice Facility.

Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Protect with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap and road salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® anda
soft cloth

Carbon parts Deposits Clean the same way as painted components > page 236

Decorative decals Deposits Soft sponge with a mild soap solution®)

a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim
Plastic parts Deposits Damp cloth

Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary



Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-

tract

238

Care and cleaning

avoid scratches, move the scraper only in
one direction and not back and forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
— To avoid damage to the rear window de-
fogger, do not apply any stickers on the
heating wires on the inside of the window.
— Decorative parts/trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
— To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately - these could damage the paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays/instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
center display, select on the MMI home
screen: SETTINGS > Display & brightness
> MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
240
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents chemically or with corrosive fluids
or solvents and never allow sharp objects
to come into contact with the safety belts.
This could cause damage to the belt web-
bing.
—If there is damage to the webbing, the
connections, the retractors or the buckles,
have them replaced by an authorized Audi
dealer or authorized Audi Service Facility.
—Textiles/artificial leather/Alcantara
— Never treat artificial leather/Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remove or similar
products.
— Have a specialist remove stubborn stains
to prevent damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight >

83A012721BA
Care and cleaning

for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
@) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Placing your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. They will advise you of important measures,
such as corrosion protection, service, and storage
procedures. Also follow the information about
the vehicle battery > page 212.
241

83A012721BA
Emergency assistance

ON elated ere) od
Applies to: vehicles with anti-theft wheel bolts
i
»
Fig. 155 Anti-theft wheel bolt with cap and adapter


B4H-0470
ie


You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
» Remove the cap @).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
> Slide the wheel wrench from the vehicle tool kit
all
the way onto the adapter @).
> Loosen the wheel bolt > page 243.
@ Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts


B4S-0221

Sh
Fig. 156 Wheel: Loosening the wheel bolts


D_ You need the matching adapter in order to loosen and
tighten anti-theft wheel bolts* > page 243.
> Slide the wheel wrench from the vehicle tool kit
all the way onto the wheel bolt).
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench. If the wheel bolt
will not loosen, press carefully on the wheel
wrench with your foot. Hold onto the vehicle se-
curely while doing this and make sure your foot-
ing is stable.

ZA\ WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the
vehicle with the vehicle jack*.
Raising the vehicle
Applies to: vehicles with vehicle jack






Fig. 158 Side sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > A\.
243
>

83A012721BA
Emergency assistance

The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.

Z\ WARNING
— Read and follow the important information
and notes under > page 223.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk
of an accident.
C) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.

To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 73.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it
=> page 235.

> The wheel bolt tightening specification must be
100 ft lbs (140 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Spare tire
tute Mae eis
Applies to: vehicles with subwoofer
The subwoofer must be removed before the
spare tire*/temporary spare tire* can be re-
moved.


Fig. 161 Spare tire well: subwoofer
Removing the subwoofer
> Pull out the red connector lock @).
>» Remove the connector (2) and set the discon-
nected cable aside.
> Turn the handwheel counter-clockwise and re-
move it.
> Carefully remove the subwoofer.
Installing the subwoofer
> Carefully place the subwoofer in the rim well.
The word “FRONT” on the subwoofer must face
forward.
> Insert the connector that was removed.
> Secure the subwoofer with the handle.
Byer leet Ue iy re
Applies to: vehicles with space-saving spare tire (compact
spare tire)
The spare tire is intended for short-term use only.
Have the damaged tire checked and replaced, if
necessary, by an authorized Audi dealer or au-
thorized Audi Service Facility as soon as possible. >
245