service AUDI Q3 2019 Manual PDF
[x] Cancel search | Manufacturer: AUDI, Model Year: 2019, Model line: Q3, Model: AUDI Q3 2019Pages: 280, PDF Size: 72.73 MB
Page 172 of 280
Navigation
— When the satellite map display is switched
on )) with the 3D position map type, the dis-
play automatically switches to the 2D map
type when driving through tunnels.
— Depending on the Internet connection, the
standard map may also be displayed when
the satellite map is switched on ).
Map update
Applies to: vehicles with navigation system
You can update the map data in the MMI witha
map update. The functions depend on the coun-
try and vehicle equipment:
— Map updates through online map update
=> page 170.
— Import map updates from the SD card or USB
connection to your MMI page 170.
— Map update at an authorized Audi dealer or au-
thorized Audi Service Facility. This can result in
additional costs.
Online map update
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
Using map update online, you can update the
map material in your navigation system directly
from your vehicle.
Using your vehicle position, the MMI identifies
regions which you are frequently in. Based on
this, update data for these regions are available
for your MMI.
Start map update
Applies to: MMI
Requirement: The MMI must be connected to the
Internet > page 154, Audi connect.
> A notification for a map update will appear in
the center display.
2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
170
> If the option Automatic online map update
=> page 171 is switched on, the MMI will start
the map update. Or:
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification.
> If the Automatic online map update option
= page 171 is switched off, press on Allow
once or Always allow.
The MMI will start the map update. The progress
of the download and installation will be shown in
the center display.
When the update has ended, a notification will
be displayed.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
G) Tips
Because of the high volume of data, down-
loading large country packages or the whole
package to your PC from your myAudi ac-
count, storing it on an SD card or a USB stick,
and then importing it to your MMI is recom-
mended & page 170.
Map update using an SD card or USB
(lola lat-vastela)
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
With the map update, you can update the map
material in your navigation system.
Requirement: You must have a registered myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Prepare map update
> Download the map update at my.audi.com and
store it on an SD card or on a USB flash drive.
For additional information, visit my.audi.com. >
Page 181 of 280
83A012721BA
Radio
Requirement: At least two favorites must be stor-
ed.
— Moving a favorite: Select: All > Z. Touch the
symbol and move the entry to the desired posi-
tion. Press Done.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may be lost
when online radio is playing.
— Online radio reception may not be possible
if Internet service is throttled.
— The use of online radio depends on the serv-
ice availability of the third party provider.
— The range and screen display of online me-
dia services from third party providers in the
vehicle can vary.
— AUDI AG only provides access to online radio
and does not assume any responsibility for
the content of these services.
Radio text
Applies to: vehicles with radio text
Program information (for example, general text
messages, artist, composer, song) is displayed in
the radio text.
Opening radio text
> Applies to: MMI: Select on the home screen:
RADIO > select a frequency band (such as FM)
> select a station > More > Radio text.
Displaying previous radio text entries: drag your
finger downward. The last radio text entries are
displayed if they are available.
Browsing through radio text entries: drag your
finger upward or downward on the screen.
If a radio text entry is displayed with a color, a
phone number or a navigation destination for the
station is available as radio text plus information.
@) Tips
The availability of radio text and RadioText
Plus depends on the radio station.
TMi a cy
Applies to: vehicle with SiriusXM
You can see an overview of your favorite artists,
favorite songs, or teams that are currently being
broadcast on a SiriusXM channel.
> Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts.
After you have saved a SiriusXM alert, you can see
an overview in the SiriusXM alerts menu of the
songs, artists, or teams being currently received
and can play them directly from there.
Storing a SiriusXM music alert
Requirement: an artist or song must be playing
ona SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM > select a channel
> More > Artist as SXM alert/Title as SXM
alert.
Storing a SiriusXM game alert
— Applies to: MMI: Select on the home screen:
RADIO > © > Manage SiriusXM alerts > Store
SiriusXM game alerts > select an entry from
the list.
Playing a song/artist/team from a SiriusXM
alert (option 1)
Requirement: a SiriusXM music/game alert must
be stored and must be currently broadcast on a
SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts > select an
entry from the list.
Playing a song/artist/team from a SiriusXM
alert (option 2)
Requirement: a SiriusXM music/game alert must
have been received.
— Press on the notification, or access the notifica-
tion in the notification center on > page 20 and
press on the notification.
179
>
Page 185 of 280
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Media
Connecting a mobile device using the center
display
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or enter
the PIN for the connection setup on your mo-
bile device. The time allowed for entering the
PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 185.
G) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
connected to the MMI, but only one ata
time can be active as a Bluetooth audio
player > page 196.
— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
— For more information on supported devices,
visit www.audiusa.com/bluetooth or con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: A supported online media service
must be available in the country where the vehi-
cle is being operated.
Connect online media
> Connect the MMI to the Internet > page 154.
> Switch on the Wi-Fi hotspot in the MMI
=> page 157.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 155.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.
ZA\ WARNING
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read and follow the warnings in
=>
page 61, Airbag system.
() Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 154.
183
Page 186 of 280
Media
— There generally are additional costs when
using an online media service account,
especially when it is used internationally.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 154.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
Multimedia connections
USB adapter cable
[RAH-9202
Fig. 134 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a micro USB
connection
@ USB adapter for devices with an Apple Light-
ning connection
184
@® USB adapter for devices with USB type C con-
nection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ONT Tae 1a 1e)
Applies to: vehicles with Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=>page 185.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate |>
Page 187 of 280
83A012721BA
Media
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 72.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 184, fig. 134).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audiusa.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
—SD card > page 182.
— USB © page 184.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 182, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 184.
— Connect online media > page 183.
Accessing media
Playing media files using the center display
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service”, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
>» Select a track from the categories in the media
center > page 186.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 185.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
185
Page 188 of 280
Media
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
@ Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the center display.
3 g 5
Ig BS
Fig. 135 Center display: Media center view
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing
the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center using the center
display
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
> Searching through the active source: select in
the playlist view > page 187 > an > a category.
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service”*,
the source symbol may change. As an example,
186
=> fig. 135 shows a USB stick connected to the
Audi music interface.
@ Source device name
The system will display the device name of the
source that is currently being searched.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type. The search is
limited to the active source.
Search
If a source supports the search, then the catego-
ry is displayed > page 189.
Last played track
The last played media file will be played.
Artists
All available artists are displayed. Select: an ar-
tist
> an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed. Select: a playlist > a song.
Smart playlists
— Last played tracks: the tracks that were dis-
played last are displayed.
— Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played. Select: a folder > a song.
Compilations
You can control your playlists through the MMI.
Select: a playlist > a song.
Composers
All available composers are displayed. Select: a
composer > an album > a song.
Radio
Press ona radio station.
Page 189 of 280
83A012721BA
Media
Audio books
You can control your audio books on the MMI.
Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
Select: a podcast > a podcast episode.
Genres
All available genres are displayed. Select: a genre
> an artist > an album > a song.
Videos
All available video files are displayed. Press ona
video.
Tracks
All available tracks are displayed. Press ona
track.
Albums
All available albums are displayed. Select: an al-
bum > a track.
@) Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and category radio always re-
quire an Internet connection.
elem irad (lary
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 154.
G@) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
—When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly
in the MMI. Use the media center in
the device.
(i) Tips
Applies to: iPod/iPhone
Also read the information on the Audi music
interface and the supported devices
=> page 184.
tae)
Hymn
Brad:
ait)
Orchestra
Divine
rae
rs
RAX-0098
Fig. 136 Center display: left side: playback view; right side: playlist
187
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Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement
The vehicle must be stationary and the ignition
must be switched on.
iPhone generation 5 or higher with Lightning
connector and iOS 7.1.2 operating system or
higher, or
A smartphone with the Android Auto app and An-
droid 5.0 Lollipop operating system or higher is
required.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 184 using a USB adapter
=> page 184, fig. 134, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your smartphone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
>» Pay attention to any additional system prompts
on your smartphone, if applicable.
Applies to: MMI: If you declined use of Apple Car-
Play or Android Auto the first time you connected
your smartphone, then select on the home
screen: SETTINGS > Connected devices > Audi
smartphone interface > a smartphone.
> Follow the system instructions.
mobile devices while driving, because this in-
creases the risk of an accident.
ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 154.
G) Tips
— The functions that can be used depend on
the following factors, among others:
—The brand of your smartphone
—The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only available if your ve-
hicle is registered through a certain option
in the mobile phone network > page 155,
Embedded SIM card. Make sure the function
= page 150, Turn on car phone or data
module is switched on. Make sure an eSIM
is installed and active or a personal SIM card
is in the SIM card reader.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 25.
193
Page 196 of 280
Audi smartphone interface
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
— You cannot connect any mobile devices via
Bluetooth when an Apple CarPlay connec-
tion is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— AUDI AG merely provides access to third
party services through the MMI and does
not assume any responsibility for the con-
tent of these services.
Problem Solution
Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
Android Auto: Check if the Android Auto app is installed on your smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 184.
Apple CarPlay: Check if Apple CarPlay is activated on your smartphone.
cles.
Android Auto: Check in the Android Auto app if Android Auto permits new vehi-
Wireless connection: open the settings for Bluetooth and CarPlay on your
smartphone. Remove your vehicle. Open the connection manager in the MMI
= page 196. Delete your smartphone in the Telephone 1 and Audi smartphone
interface submenus. Repeat the connection process. Restart the MMI
= page 18. Restart your smartphone.
The smartphone is | Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected. => page 184.
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.
194
Page 198 of 280
Additional settings
Bluetooth
Applies to: vehicles with Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toya MU olor ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 190.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the instructions in the display.
A WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
196
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
Restore factory settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(atau ele (1s
Requirement: The vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Data connection
— Audio player
— WLAN hotspot
— Headset