service AUDI Q3 2019 Repair Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2019, Model line: Q3, Model: AUDI Q3 2019Pages: 280, PDF Size: 72.73 MB
Page 153 of 280
83A012721BA
Telephone
Enable VoLTE
When this function is switched on, Voice over
LTE* will be supported.
Network settings
— Login to mobile phone network: select to log
into your cell phone service provider network
automatically or manually.
— Network selection: Requirement: the data
module must be switched on and Login to mo-
bile phone network must be set to Manual. Se-
lect a network manually from the list of availa-
ble networks at the present location.
Car phone serial number (IMEI):
Applies to: vehicles with car phone
The serial number (IMEI) of your car phone is dis-
played.
G) Tips
— Several mobile devices can be paired with
the MMI, but only two* mobile devices can
be actively connected.
—To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 196.
Directory settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > ©).
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: The device name of your ac-
tive mobile device will be displayed. You can
switch the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts in alphabetical order by
Last name or First name.
Download contacts
Requirement: A cell phone must be connected to
the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Memory capacity
You can manage up to 23,000 contacts. You can
also download up to 5,000 contacts from maxi-
mum four mobile devices. You can also import up
to 3,000 contacts from a storage medium.
Importing and exporting contacts
Requirement: an SD card must be in the SD card
reader* > page 182 or a USB storage device must
be connected to the Audi music interface
> page 184.
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Applies to: MMI: Importing contacts from a
storage device: Select: Import contacts >
Search for import data > SD card 1 or USB de-
vice 1/USB device 2 > desired contacts or Se-
lect all contacts > Start import.
— Applies to: MMI: Exporting contacts to a stor-
age device: Requirement: Only previously im-
ported contacts can be exported. Select: Export
contacts > Find source for exporting > SD card
1 or USB device 1/USB device 2 > desired con-
tacts or Select all contacts > Start export.
G) Tips
— Always read the chapter > page 154.
— For additional information on the myAudi
account, visit my.audi.com.
— The imported contacts are stored in the lo-
cal MMI memory.
— Never save important data on memory cards
or USB storage devices. Audi is not responsi-
ble for damaged or lost files and media.
151
>
Page 154 of 280
Telephone
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network
settings
Applies to: vehicles with telephone
Applies to: MMI: Select on the home screen: SET-
TINGS > Connection settings > Mobile phone
network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 150.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
ing wheel. Operating > page 12 and > page 26,
Additional function buttons.
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
> Press the [=] button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed inthe MMI.
— Switch telephones: Requirement: two mobile
devices must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
(i) Tips
—The call list and favorites can only be edited
through the MMI.
— Depending on the selected function, it may
be necessary to use the MMI.
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 140, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 140.
Certain telephone functions are
grayed out or unavailable.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using. You can obtain more in-
formation from your mobile device service provider, in your mobile
device user guide, or online at www.audiusa.com/bluetooth.
152
Page 156 of 280
Audi connect
Audi connect
General information
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect
online at www.audiusa.com.
ZA\ WARNING
— To reduce the risk of an accident, only use
Audi connect services when road and traffic
conditions permit. Always read and follow
the notes in > page 18, Traffic safety infor-
mation.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— As the driver, do not allow usage of the Wi-
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read the warnings in the chapter
=> page 61, Airbag system.
—To reduce the risk of an accident, use the Au-
di connect Infotainment services with a Wi-
Fi hotspot only in the rear seat when the ve-
hicle is in motion, or only when the vehicle is
stationary.
@) Note
— Applies to: embedded SIM card usage: The
connection costs of Audi connect Infotain-
ment services are included in the price of
Audi connect Infotainment during the sub-
scription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to Internet radio/
podcasts or for Internet connections and
services that use the Wi-Fi hotspot, such as
154
online media sources. Depending on the
country, data plans may need to be pur-
chased for these services > page 157. For
additional information, see my.audi.com.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
G) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Audi connect Infotainment services are only
available within the cell phone network cov-
erage from your cell phone service provider.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Page 157 of 280
83A012721BA
Audi connect
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card
Z\ WARNING
Always follow the information found in > A\
in General information on page 154.
@) Note
Always follow the information found in >@ in
General information on page 154.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 154.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 155, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: The ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
Z\ WARNING
Always follow the information found in > AV
in General information on page 154.
CG) Note
Always follow the information found in >@ in
General information on page 154.
@) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 261.
Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count before using them for the first time
=> page 27.
G) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
155
Page 158 of 280
Audi connect
— You can only connect one myAudi account to
your vehicle.
— For detailed information on configuration,
visit my.audi.com.
Yate)
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > GE.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: Route guidance must be active.
> To show the weather at the destination, press
on.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
News
> Applies to: MMI: Select on the home screen:
NEWS.
If you logged in to myAudi in your vehicle
=> page 27, personalized newsfeeds can be dis-
played.
Twitter
Requirement: You must have connected your ve-
hicle with myAudi > page 27. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > Ga. Press on a Twitter entry in the list.
156
Calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 157, Wi-Fi settings.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Press CALENDAR on the home
screen.
ZA WARNING
Always follow the information found in > A\
in General information on page 154.
@) Note
Always follow the information found in >@ in
General information on page 154.
Settings
Ce) telat -mar-iau cola 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
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83A012721BA
Audi connect
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when this function is
switched on, you can allow or deny Internet
connections.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): The access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
Wi-Fi settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: The ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): Wi-Fi hotspot name.
— Password: a random password was set in the
MMI at the factory. The password can be
changed. The encryption method requires a
password to be at least eight characters long.
Choose a secure password.
— Visible to others: you can switch the visibility
of the Wi-Fi hotspot on or off.
Z\ WARNING
Always follow the information found in > A,
in General information on page 154.
ZA WARNING
Always follow the information found in > A\
in General information on page 154.
@) Note
Always follow the information found in >@ in
General information on page 154.
G) Tips
For more information on roaming charges,
contact your cell phone service provider.
))_ Not available in every market.
@) Note
Always follow the information found in >@ in
General information on page 154.
Applies to: vehicles with data plans
Requirement: You must have a registered myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
You can purchase data plans at my.audi.com.
157
Page 160 of 280
Audi connect
Always follow the information found in > AV If driving out of the country, applicable data
in General information on page 154. plans must be purchased.
Always follow the information found in >@ in
General information on page 154.
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Audi connect Infotainment serv- | Some Audi connect Infotainment services must be activated or
ices: individual Audi connect Info- | configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online
not available. at my.audi.com.
Wi-Fi hotspot: it is not possible to | Check if Wi-Fi is activated in the MMI > page 157.
connect through Wi-Fi. Delete all existing Wi-Fi connections on your mobile device and
restart it.
Wi-Fi hotspot: Wi-Fi hotspot mal- |Remove metal objects in the storage compartment at the end of
function. the rear center console.
158
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83A012721BA
Navigation
Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Fig. 123 Center display: standard map: route guidance not
started
Opening navigation
> Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: Multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 160, fig. 124.
@ Open intelligent search directly > page 160.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 166, Map operation.
the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
ZX WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 18,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>© in General information on page 154.
@ Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the center display.
— Applies to: vehicles with Audi connect Info-
tainment: Other services may be available
depending on the country and vehicle equip-
ment.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All top destinations are available in the vehicle
and
in the myAudi app.
myAudi navigation functions:
— You can send destinations and routes from the
myAudi app to the vehicle > page 163.
159
>
Page 162 of 280
Navigation
— Active route guidance in the myAudi app can be
continued in the MMI.
— Depending on the situation, it may be possible
to continue active route guidance from the MMI
in the myAudi app to continue navigating to the
destination after leaving the vehicle.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
Entering a destination
Select destination
Applies to: vehicles with navigation system
Cea Courler)
Ee) ©
_— 2
Pec eee Eesinre
ne a Gocco
ined entered Pid
Fig. 124 Center display: Menu: Select destination
Opening a menu
Applies to: MMI
> Press NAVIGATION on the home screen.
> If the map is displayed, press aa (@) > page 159,
fig. 123.
The following functions are available > fig. 124:
@ Intelligent search .............. 160
@ Entering anaddress ............ 161
@) Last destinations .............. 161
G@® Favorites cess 2 cscs ses sy wes 162
© POls.... 162
© Contacts 163
@ Received destinations & routes . . 163
2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
160
eas search for navigation
era
Applies to: vehicles with navigation system
Using the intelligent search, you can enter the
data for a navigation destination in any order all
at once (for example, Sth Avenue New York). You
can search for points of interest, contacts, previ-
ous destinations, received destinations, and
routes or favorites to navigate to the desired
destination.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©
Intelligent search
» Enter one or more search terms into the input
field. See > page 22, Text input.
> Press on the desired destination in the results
list. The Details menu will be displayed.
> Press Start. Route guidance will be activated
and the map will be displayed > page 165,
fig. 126.
If the MMI is connected to the Internet
=> page 154, Audi connect, the Intelligent search
automatically includes results from the Internet.
See >©.
Change search area
Requirement: Route guidance must be active.
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©
> To change the search area, press 29 / (a) /
im table on page 162 repeatedly until the de-
sired search area is selected.
Online search!)
Applies to: vehicles with navigation system and online search
You can use the results from a search engine pro-
vider to find a navigation destination.
Requirement: The MMI must be connected to the
Internet > page 154, Audi connect.
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Navigation
Adding a destination to a contact
Requirement: A mobile device must be connected
to the MMI > page 140. Or: You must have im-
ported contacts > page 151, Importing and ex-
porting contacts. The Hide grayed-out contacts
option must be switched off > page 169. There
must be no business address or private address
stored for the desired contact.
> Select: a contact > |---| > Add destination.
> Follow the system instructions.
Settings
» Applies to: MMI: Select on the home screen:
NAVIGATION > (G2) > Contacts > ©.
Hide grayed-out contacts
When the function is switched on, contacts that
have no address or navigation destination stored
will be hidden in navigation. You can find infor-
mation for additional settings under > page 151,
Directory settings.
G) Tips
If you add a navigation destination to a con-
tact, the destination will only be stored in the
MMI. The MMI does not change any contacts
on your phone.
le dem clear h a cela)
Applies to: navigation system and parking information
In supported areas, you can display parking
along the route.
Requirement: the Parking notification must be
switched on > page 20, Notification center. The
MMI must be connected to the Internet
= page 154, Audi connect. Route guidance must
be active, you must be close to your destination,
and a notification must be displayed. Or: a point
is marked on the map.
> Press on the notification. Or: press on §j on the
map.
2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
> To navigate to a parking: space, press ona col-
ored marking on the map.
> Select: F2 > Start.
Depending on availability, colored markings on
the map indicate the probability of open parking
spaces.
Color Meaning
Green | High probability
Orange |Medium probability
Red Low probability
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
Satellite map
Applies to: vehicles with navigation system and satellite map
You can display the navigation map with satel-
lite images.
Requirement: The MMI must be connected to the
Internet > page 154, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > <} > Map settings > Satellite
map).
The map view is based on data packets received
from the Internet in the form of satellite images,
which are then combined with the roadways from
the > page 165, fig. 126 standard map view.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
@) Tips
—The satellite map) is updated regularly
whenever the function is opened. The proc-
ess may take several seconds.
169