lock AUDI Q3 2019 Workshop Manual

83A012721BA
Telephone

— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality cannot be guar-
anteed if more than one mobile device is in
the box.
—To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the exterior
antenna.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna.
—The maximum charging output is 5 watts.

— The charging time and temperature will vary
depending on the mobile device being used.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Telephone functions
Applies to: vehicles with telephone
wy
Paes ee Call ist ae —Q@® =<)
Fig. 120 Center display: selection menu
Using telephone functions
Requirement: A mobile device must be connected
to the MMI > page 140.
> Applies to: MMI: Select on the home screen:
PHONE
The following phone functions will be available:
Search
Call list > page 144
Favorites > page 144
Contacts > page 144
Voicemail > page 146
Dial number > page 146
COOOOHO Switching between two mobile devices
=> page 150
The device name for your mobile device, such as
MyPhone, is displayed in the PHONE menu.
143

83A012721BA
Navigation

calculated arrival time, and a direction arrow for
the upcoming maneuver will be displayed in the
right speedometer. If there is no upcoming ma-
neuver, the distance to the next maneuver will be
displayed.
@® Lane recommendation
Personal route
assistance
Applies to: vehicles with navigation system and personal
route assistance
Your MMI can learn the routes that you drive fre-
quently (such as your daily commute to work and
back) and suggest route guidance based on the
current vehicle position.
When the function is switched on, the MMI re-
cords the routes driven regardless of whether or
not you are using navigation.
Without starting route guidance, your MMI
checks the traffic conditions and shows possible
traffic incidents for the possible routes to be driv-
en.
Opening personal routes
Requirement: personal route assistance must be
switched on > page 174. Route guidance must
not be active. A notification is displayed.
> The MMI displays up to three suggestions.
Press on a suggestion. Route guidance will
start.
Better routes
If there are major traffic incidents, the MMI will
display a notification regardless of the selected
menu. If the MMI has calculated a better route,
you can select it as the route.
> Press on the notification.
As soon as you switch off personal route assis-
tance, your personal routes will no Longer be re-
corded. Routes that were already stored remain
stored.
Deleting personal routes
> Applies to: MMI: Select on the home screen:
NAVIGATION > & > Personal route assistance
> Delete recordings from the last 24 hours or
Delete all personal routes and destinations.
@ Tips
If personal route assistance is switched off
and you press F&, the personal route assis-
tance settings will be displayed > page 174.
Alternative routes
Applies to: vehicles with navigation system

Fig. 129 Center display: Diagram: display of alternative
routes in the overview map
Opening alternative routes
Requirement: route guidance must be started
= page 160 and the map must be displayed
=> page 166.
> Press ©) > page 165, fig. 126.
@ Move route
You can move the route up to the next destina-
tion or stopover.
> Press “». The ¥ symbol will be displayed on the
map.
> Press and hold “, and use your finger to pull
the route to the desired position. Repeat this
step until the desired route appears.
> Press V.
> To cancel, press on the current route ©. Or:
Press *2.
@ Block route
You can block the current route for a certain dis-
tance starting from the vehicle position, for ex-
ample to drive around upcoming streets or tun-
nel closures. The navigation system automatical-
ly calculates an alternative route and the length
of the blocked route. The route to be avoided that
you have entered applies only to the current
route and must be set again, if needed. The areas >
167

Navigation

you have selected to avoid will appear with red
and white shading on the map.
> Block route: press @) > fig. 129.
> Cancel route block: press Q.
@ Current route
The distance to the destination and the calculat-
ed arrival time will be displayed for the current
route.
@ Alternative route
As long as traffic information is available, the
congestion along the route including the time de-
lay will be displayed. The distance to the destina-
tion and the calculated arrival time will be dis-
played for the alternative route.
Select route
> Press on the information window for the appli-
cable alternative route (for example (@)
> fig. 129).
Additional functions
a Wol gia)
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Accessing favorites
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G8) > Favorites.
If you have met the requirements for myAudi
navigation, your favorites list will be synchron-
ized with your myAudi account > page 159.
Storing favorites
> Press yY¥ in the details > page 163, fig. 125. Or:
press Store as favorite in the options
> page 172.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination > OK.
168
Editing a home address or business address
Requirement: the favorites list must be dis-
played. Your home address or business address
must be stored.
> Press Home address or Business address until
the Options menu is displayed.
> Select: Change address > enter a destination >
(Set as destination) or (Add to address) > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played. At least one favorite must be stored.
> Setting a favorite as a destination: press ona
favorite.
> Rename favorite: press on a favorite until the
Options menu is displayed. Select: Change
name > enter a name > OK.
> Deleting a favorite: select: 2 > one or more
entries or Select all > Delete > (Done).
Requirement: the favorites list must be dis-
played. At least two favorites must be stored.
> Moving a favorite: Press Z. Touch the $ sym-
bol and move the entry to the desired position.
Press Done.
@) Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
(ey era marae lac me(ia rhe (elay
Applies to: vehicles with navigation system
Two addresses (private/business) can be added
as destinations for each contact. Addresses for
contacts on your mobile device are displayed as a
mailing address.
Accessing contacts
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G2) > Contacts.

Media

— There generally are additional costs when
using an online media service account,
especially when it is used internationally.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 154.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 134 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a micro USB
connection
@ USB adapter for devices with an Apple Light-
ning connection
184
@® USB adapter for devices with USB type C con-
nection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ONT Tae 1a 1e)
Applies to: vehicles with Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=>page 185.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate |>

Checking and Filling

the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, we recommend
fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
200
Refueling
Fueling procedure



Fig. 137 Right rear side of the vehicle: opening the fuel
filler door




Fig. 138 Fuel filler door with attached fuel cap
The fuel filler door is unlocked or locked by the
central locking system.
> Press on the left side of the fuel filler door to
open > fig. 137.
» Unscrew the tank cap counterclockwise.
> Place the cap from above on the open fuel filler
door > fig. 138.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel.
> After the fuel pump has switched off, wait five
seconds before removing it to allow the rest of
the fuel to finish dripping into the fuel tank.
> Turn the fuel cap clockwise until you hear it
lock.
> Close the fuel filler door and then press on the
left side until it latches.

83A012721BA
Checking and Filling

The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 199.
For the tank capacity in your vehicle, refer to the
Technical Data > page 264.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the Ey indicator light will
turn on.
If the central locking system malfunctions, the
fuel filler door may emergency release
=> page 202.
Messages
li Please refuel
If the indicator light turns on for the first time
and the message appears, there are about 2.1
gallons (8 liters) of fuel left in the tank.
ly Please refuel immediately
If the indicator light turns on and this message
appears, the fuel tank is almost empty. Refuel
the vehicle immediately.
fi Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.

— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where the
vehicle must be entered, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.


ZA WARNING
An improper fueling procedure and improper
handling of fuel can lead to explosions, fires,
severe burns and other injuries.
— Do not smoke and keep away from open
flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.


ZA\ WARNING
We recommend that you do not transport any
fuel containers in the vehicle. Fuel could leak
out of the container and ignite, especially dur-
ing an accident. This can cause explosions,
fires and injuries.
—If you must transport fuel in a fuel contain-
er, please note the following:
— Always place a fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is in or on the
vehicle. Electrostatic charge can occur
while refueling and
the fuel vapors could
ignite.
— For fuel containers made of metal, the
fuel pump nozzle must always maintain
contact with the container to reduce the
risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.



) Depending on the engine and country
201

Checking and Filling

® Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel will enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@ For the sake of the environment
— Do not overfill the fuel tank, otherwise fuel
can leak out when the vehicle is warming
up.
— Fuel should never enter the sewer system or
come into contact with the ground.
@ Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
Fuel filler door emergency release
If the central locking system is faulty, the fuel
filler door can be unlocked manually.


Fig. 139 Luggage compartment: Fuel filler door emergen-
cy release
The emergency release mechanism is located un-
der the cargo floor in the luggage compartment.
> Lift up the cargo floor until it engages at the
top.
> Lift up the cloth cover.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 139 °@.
202
> Press on the left side of the fuel filler door to
open it > page 200, fig. 137.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. Otherwise you
could damage the emergency release mecha-
nism.
Emissions control
system
General information
ZN WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.

— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Follow the safety precautions > page 202, Gener-
al information.

The vehicle may only be driven with unleaded
gasoline, otherwise the catalytic converter will be
destroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can
cause engine misfires. Uncombusted fuel will
enter the exhaust system, which can cause over-
heating and damage to the catalytic converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer >

Checking and Filling


Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
®) Note
When filling fluids, be sure not to mix the flu-
ids up. Otherwise severe malfunctions and en-
gine damage will occur.


iC) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening/closing the hood
The hood is released from inside the vehicle.


Fig. 140 Footwell: release lever

D) The &> symbol on the lever was still being designed at
the time this manual was printed.
204

Fig. 141 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 140.
» Raise the hood slightly > /A\.
> Press the lever > fig. 141 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > AX.
Message
8B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

ZA\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
closed securely while driving. Because of
this, always check the hood after closing it >

Wheels

> Check the tire pressure after installing wheels
=> page 226.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.16 in (4 mm). The characteristics of winter tires
also decrease greatly as the tire ages, regardless
of the remaining tread.
@) For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear and fuel
consumption.
G) Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the - symbol may be permit-
ted.
Snow chains not only improve the driving in win-
ter road conditions, but also the braking.
> Only install snow chains on the front wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.40 inch (10.5 mm) in height, includ-
ing the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.
232

Z\ WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.
() Note
Snow chains can damage the rims/wheel cov-
ers* if the chains come into direct contact
with them. Remove the wheel covers* first.
Use coated snow chains.
G) Tips
When using snow chains, it may be advisable
to limit the ESC > page 99.
Low-profile tires
Applies to: vehicles with low-profile tires

Compared to other tire/rim combinations, low-
profile tires offer a wider tread surface and a
larger rim diameter with shorter tire sidewalls.
This results in an agile driving style. However, it
may reduce the level of comfort and increase
road noise when driving on roads in poor condi-
tion.
Low-profile tires can become damaged more
quickly than standard tires when driving over
large bumps, potholes, manhole covers, and
curbs. Therefore, it is particularly important to
maintain the correct tire pressure > page 226.
To reduce the risk of damage to the tires and
rims, drive very carefully on poor roads.
Check your wheels regularly every 2,000 mi
(3,000 km) for damage. For example, check for
bulges/cracks on the tires or deformations/cracks
on the rims.
After a heavy impact or damage, have the tires
and rims inspected or replaced immediately by
an authorized Audi dealer or authorized Audi
Service Facility.
Low-profile tires can wear out faster than stand-
ard tires.

Care and cleaning



Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
Trim less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then protect with hard wax; for questions,
consult an authorized Audi dealer or authorized Audi Serv-
ice Facility.

Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Protect with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap and road salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® anda
soft cloth

Carbon parts Deposits Clean the same way as painted components > page 236

Decorative decals Deposits Soft sponge with a mild soap solution®)

a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim
Plastic parts Deposits Damp cloth

Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary



Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-

tract

238