tow AUDI Q3 2020 User Guide

Sitting correctly and safely


— Push the lever upward firmly so that the
steering wheel position does not change un-
intentionally while driving, which would
increase the risk of an accident.

Head restraints
eT r e eerie)
Applies to: vehicles with adjustable head restraints

B4G-0454



Fig. 54 Correctly adjusted head restraints
Make sure that:
— The upper edge of the head restraint is as even
as possible with the top of your head
— The head restraint is as close as possible to the
back of the head
— The head restraints in any occupied rear seats
are all the way up

ZA WARNING
— There is one head restraint for each seat. All
vehicle occupants must adjust the head re-
straint correctly before every trip. Having
head restraints that are not adjusted cor-
rectly or not installed in the vehicle increas-
es the risk of a neck injury during sudden or
unexpected driving or braking maneuvers or
in a collision.
— Only remove the rear seat head restraints if
it is necessary to install a child safety seat
=> page 67. Stow the removed head re-
straints securely, for example in the luggage
compartment. Reinstall the head restraints
immediately once the child safety seat has
been removed. Driving without head re-
straints increases the risk of serious neck in-
juries.

58
Front head restraints
Applies to: vehicles with adjustable head restraints

[RAZ-0683|



Fig. 55 Front seat: adjusting the head restraint
Adjusting the head restraints
> To adjust the head restraint upward or forward,
slide it until it locks into place.
> To adjust the head restraint downward or back-
ward, press the button on the side and slide the
head restraint. Release the button and slide the
head restraint farther until it locks into place.
Rear head restraints
Applies to: vehicles with adjustable head restraints



Fig. 56 Rear seat: operating the head restraints
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint all the way up or
down, press the button @) and slide the head
restraint. Release the button and slide the head
restraint farther until it locks into place.
Removing the headrests
> Fold the backrest forward slightly > page 76.
> Move the head restraint upward all the way.
> Insert a suitable object, such as the the extend-
ed vehicle key or mechanical key, into the >

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Sitting correctly and safely


the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF 3; re-
mains on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
— Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html


Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.

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Sitting correctly and safely

> Allow the safety belt to retract completely. The
belt retractor lock is deactivated.

ZA WARNING .
— A safety belt that is not locked by the belt
retractor lock or a locking device cannot se-
cure a child safety seat while driving or in
the event of an accident, which increases the
risk of fatal injury. Always make sure the
belt retractor lock on the safety belt is acti-
vated if the child safety seat manufacturer
instructions require it.
— Due to the risk of fatal injury, never place a
rear-facing child safety seat on the front
passenger's seat when the front passenger's
airbag is switched on.
— For the child safety seat to offer the maxi-
mum protection, it is especially important
to route the vehicle safety belt correctly. Al-
ways follow the instructions from the child
safety seat manufacturer for routing the
safety belt correctly. Incorrectly fastened
safety belts can cause injuries, even during

minor accidents.
Additionally securing a child safety seat to
the top tether anc’


RAZ-0186.






Fig. 65 Rear backrest: top tether anchors to secure a child
safety seat with an upper belt
Fig. 66 Rear backrest: securing the upper belt to the top
tether anchor
Follow the safety precautions > page 67.
There is a top tether anchor behind every seat in
the rear bench seat to additionally secure a child
safety seat with an upper belt.
> Move the head restraint behind the child safety
seat upward.
>» Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Guide the upper belt on the child safety seat
under the head restraint or along both sides of
it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
=> fig. 66. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.


The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint
systems, belts, or objects to the anchors.

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Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use the power sources for external devi-
ces, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear*, and in the left floor panel in the
luggage compartment”.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «<> or
(4 symbol or CHARGE ONLY.

Z\ WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the key.

Cup holders
Applies to: vehicles with cup holders

RAZ-0744)




Fig. 69 Rear center armrest: cup holders
Front center console cup holders
> Set your beverage in the holder @.
Rear center armrest cup holders
> Fold the center armrest* downward.
> To open the cup holder, tap on the button (2).
> To close the cup holder, fold the cover back un-
til it clicks into place.

® Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
ZA WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.
® Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside


73
>

Stowing and using

could spill and cause damage to vehicle
equipment.
Additional storage
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the vehicle key > page 32.
— Holders for a notepad and a pen in the glove
compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartment under the left front seat
— Storage compartment under the front center
armrest
— Storage compartment under the right front
seat
— Net behind the front seats
— Storage compartment at the end of the rear
center console
— Garment hooks in the rear
— Storage compartments next to the rear bench
seat
— Bag hooks in the luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. The
pockets of the clothing must not contain any
heavy, breakable, or sharp-edged objects.
Such objects endanger vehicle occupants
and increase the risk of injury during sudden


driving or braking maneuvers or in an acci-
dent, especially if the airbags deploy.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.
G) Tips
Applies to: vehicles with Wi-Fi:Do not place
any metal objects in the storage compart-
ment* on the end of the rear center console,
because they could impair the Wi-Fi antenna
function.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
>» Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover must al-
ways be securely fastened when in use to re-
duce the risk of an accident.
— The storage compartment must not be used
to transport heavy objects, hard objects, or
animals. Such objects endanger vehicle oc-
cupants and increase the risk of injury dur-
ing sudden driving or braking maneuvers or
in an accident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
—If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-

aged straps, this can increase the risk of


74

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Stowing and using



injury during braking maneuvers or acci-
dents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.
— Never exceed the permitted axle and load
and vehicle weight > page 262.
— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 59.
—To reduce the risk of accidents, the luggage
compartment cover should never be unse-
cured
under any circumstances.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.

CG) Note
—To reduce the risk of damage, move the rear
head restraints down > page 58 before fold-
ing the rear backrests forward.
— Objects should be removed from the rear
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
@) Tips
— The tire pressure must be adapted to the
load > page 224.
— You can purchase straps at specialty stores.
Luggage compartment cover



Fig. 70 Luggage compartment: cover when the luggage
compartment lid is open
When the luggage compartment lid is closed, the
luggage compartment cover can be used for stor-
ing lightweight clothing.
Follow the safety precautions > page 74.
> To remove the luggage compartment cover, un-
hook the straps @.
> Pull the luggage compartment cover (2) out of
the retainers in the direction of the arrow.
> To install the luggage compartment cover, slide
it onto the retainers until it engages.
> Hook the straps into the luggage compartment
lid.
75
>

Stowing and using


If necessary, stow the luggage compartment
cover under the double cargo floor
=> page 76. Remove the side inserts to do
this.
Increasing the size of the luggage
compartment
Applies to: vehicles with folding backrests

Fig. 71 Backrest: strap
The rear seat backrests can be folded forward ei-
ther separately or together.
Follow the safety precautions > page 74.
> If necessary, slide the rear bench seat forward
=> page 57.
> To fold the backrest forward, pull the strap @).
> Fold the backrest forward until it locks into
place.
> To fold the backrest back, pull the strap.
> After the transport, fold the backrest up until it
locks into place.
Pass-through
Applies to: vehicles with pass-through

Ew
Fig. 72 Center backrest: release button
Follow the safety precautions > page 74.
76

> To fold the center backrest forward, press the
release button ().
>» After the transport, fold the center backrest up
until it locks into place.
Tie-downs and cargo net


Fig. 74 Luggage compartment: cargo net stretched out
Follow the safety precautions > page 74.
Tie-downs
There are tie-downs (@) in the luggage compart-
ment to secure pieces of luggage and objects.
> Use the tie-downs to secure the cargo.
Cargo net
Applies to: vehicles with luggage compartment net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
> Unfold the bracket for the front tie-downs.
» Attach the hooks for the cargo net to the tie-
downs.
Double cargo floor
Applies to: vehicles with double cargo floor
Tools or other objects can be transported under
the double cargo floor.

83A012721BB

Stowing and using

> Lift the cargo floor up using the handle. — Make sure the roof rack is mounted on the vehi-
> Lock the cargo floor at the side mounts. cle only at the specified locations @.
> Remove the side inserts if necessary. — Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
© page 262. The roof load is the total of the
Applies to: vehicles with adjustable cargo floor weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.

— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
Fig. 75 Luggage compartment: lowering the cargo area
floor
a roof rack system, because it changes the
The cargo floor can lower to expand the storage driving characteristics by shifting the center
area in the luggage compartment. of gravity and/or the increasing the surface
area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions.
Roof rack Make sure that the luggage compartment lid
General information and the panoramic glass roof do not come in-
Applies to: vehicles with roof rack mount to contact with objects on the roof when they
are open.
> To lower the cargo floor, lift it at the handle (4).
> Pull the cargo floor slightly back and then push
it forward again to position 2) or GB).


Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.


Fig. 76 Roof rail: mounting points
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and
attachments from the Audi Genuine Accesso-
ries program are recommended.
77

Driving

The selected driving program is displayed in the
instrument cluster.
—D (Drive): normal driving mode
—S (Sport): sporty driving mode
If you select the Dynamic mode in Audi drive se-
lect*, the “S” driving program will be activated.
When the ignition is switched off, the driving pro-
gram may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.

Z\ WARNING
— Before starting to drive, check if the desired
gear is displayed next to the selector lever.
— Always secure your vehicle from rolling
away. Press the brake pedal or shift to “P”.
When leaving the vehicle, also set the park-
ing brake.
— Power is still transmitted to the wheels
when the engine is running at idle. To pre-
vent the vehicle from “creeping”, you must
keep your foot on the brake in all selector
lever positions (except "P" and "N") when
the engine is running.
—To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the en-
gine is running.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
— The vehicle can roll even if the ignition is
switched off.

@ Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake
pedal. This makes it possible to “rock” if it is
stuck, for example.
86
Manual shifting

RAZ-0406


Fig. 81 Center console: shifting manually with the selector
lever

RAZ-0003



—
Fig. 82 Steering wheel: shift paddles*
You can shift the gears manually when in “D”
mode. The transmission must be in tiptronic
mode.
Shifting with the selector lever
You can shift into manual shifting mode while the
vehicle is stationary or while driving.
> To switch to manual shifting mode, tilt the se-
lector lever toward the front passenger's side
> fig. 81. “M” will be displayed in the instru-
ment cluster.
> Upshifting: push the selector lever forward (@).
> Downshifting: push the selector lever toward
the rear ©).
> To switch back to automatic mode, tilt the se-
lector lever toward the driver's side.
Shifting with the shift paddles
Applies to: vehicles with shift paddles
> Upshifting: press the @) shift paddle > fig. 82.
> Downshifting: press the ©) shift paddle.
> To switch back to automatic mode, press and
hold the () shift paddle or push the selector
lever toward the rear.

83A012721BB
Driving

If you stop using the shift paddles temporarily,
the transmission will switch back to automatic
mode. To keep shifting manually, tilt the selector
lever toward the front passenger's side.
@ Tips
— The transmission only allows manual shift-
ing when the engine speed is within the per-
mitted range.
— The transmission automatically shifts up or
down before critical engine speed is
reached.
Accelerator pedal
You can accelerate the vehicle using the accelera-
tor pedal. If you press the accelerator pedal all
the way down, the engine’s full power will be
used and you will reach maximum acceleration,
also called “kick-down”.
ZX WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.


Manually releasing the parking lock



Fig. 83 Selector lever: removing the shifter boot

RAZ-0491 le



Fig. 84 Selector lever: releasing the parking lock using the
emergency release
The emergency release is located under the selec-
tor lever shift gate on the left side. Using the
emergency release can be complicated. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
You will need the screwdriver from the vehicle
tool kit to release it > page 240. Use the flat side
of the reversible screwdriver blade.
Removing the shifter boot
> Set the parking brake to secure your vehicle
from rolling away. If this is not possible, secure
your vehicle from rolling using another meth-
od.
> Switch the ignition off.
> To loosen the shifter boot, carefully insert the
flat side of the screwdriver sideways into the
slit near the shifter boot > fig. 83.
> Carefully pry the shifter boot out with the
screwdriver while gripping the boot at the fold
with your hand and pulling it upward and out
until all four corners are released > fig. 84.
> Fold the shifter boot up around the shifter
knob.
Releasing the parking lock using the
emergency release
> Use the screwdriver to press the yellow release
button downward.
> At the same time, press the unlock button on
the selector lever and move the selector lever
to the “N” position.
Attaching the shift cover
> Clip the shift cover back into the shift gate.
87
>