AUDI Q3 2020 Owner's Guide

83A012721BB
Opening and closing

© Note
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the {9 but-
ton on the vehicle key twice. In vehicles with a
convenience key*, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
Applies to: vehicles with convenience key
— If the convenience key* that was last used is
detected inside the passenger compart-
ment, then the vehicle cannot be locked
from the outside. The turn signals will flash
several times to indicate this. If you do not
open the vehicle within a short time to re-
move the key, then the vehicle will lock au-
tomatically. This prevents the vehicle from
being left unlocked for long periods of time.
The key will then be locked inside the vehi-
cle. The entire vehicle will always be locked when you
— If the convenience key* that was used last is press the @ button.
detected inside the luggage compartment,
it will not be possible to lock the luggage Long press to open windows
compartment and the luggage compart- You can select if all windows and the panoramic
ment lid will open. The turn signals will glass roof* should open using the vehicle key
flash several times to indicate this. The => page 39, Convenience opening and closing. If
doors will lock. Always take the convenience you press and hold the f@ button on the vehicle
key with you, or unauthorized people may key, all of the windows and the panoramic glass
be able to enter the vehicle. roof* will close.
@) Tips Fold mirrors
—Do not leave valuables unattended in the ve- You can select if the exterior mirrors automatical-
hicle. A locked vehicle is not a safe! ly fold in when locking.
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
approximately 30 seconds after locking, You can select if an audio signal sounds when
there is a malfunction in the central locking locking the vehicle.
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi (ender diem cine)
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
Tone when locking!)

> Select on the home screen: VEHICLE > Settings
& Service > Central locking.
= —— rrr
Fig. 21 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or B
button > /\. >

D_ This function is not available in all countries.
29

Opening and closing

When locking the vehicle with the central locking
switch, the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

ZX. WARNING
— Follow the safety precautions > page 28.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
2 Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
30
Mechanically unlocking and locking the
doors
If the central locking fails, you must unlock or
lock the doors separately.

RAZ-0367,


Fig. 22 Driver's door: door lock cylinder



Fig. 23 Door: mechanically locking
Unlocking or locking the driver's door with
the vehicle key
> Fold out the vehicle key > page 32, fig. 24.
> Insert the vehicle key into the slot under the
door handle and pry the cap off > fig. 22.
> To unlock the driver's door, turn the key to the
open position in the direction of arrow @).
> Pull the door handle to open the driver's door.
> To lock the driver's door, select the "P" position
and turn the key once to the close position
@°A.
Locking the front passenger's door and rear
doors using the vehicle key
The mechanical lock is located on the edge of the
doors. It is only visible when the door is open.
> Fold out the vehicle key > page 32, fig. 24.
> Remove the cap from the opening > fig. 23.
> Insert the vehicle key into the slot on the inside
and turn it all the way to the right (on the right
door) or left (on the left door).

83A012721BB
Opening and closing

> Install the cap in the opening and close the
door.
Once the front passenger’s door or rear doors
close, it will no longer be possible to open them
from the outside. The front doors can be opened
from the inside by pulling the door handle one
time. The rear doors can be unlocked from the in-
side by pulling the door handle one time and
then opened by pulling the door handle again. If
the child safety lock in one of the rear doors is ac-
tivated, you must first pull the door handle from
the inside. Then you can open the door from the
outside.

ZA WARNING
Follow the safety precautions > page 28.
Pee
Applies to: vehicles with anti-theft alarm system

If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Depending on the vehicle equipment, the anti-
theft alarm system may have the following fea-
tures:
Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the ff button on the vehicle key a second
time within two seconds. Or
> Applies to: vehicles with convenience key:
Touch the sensor on a front door handle a sec-
ond time within two seconds. Or
> Turn the vehicle key in the door lock to the close
position a second time within two seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
@) Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.

31

Opening and closing

Keys

[RAZ-0369


RAZ-0728


Fig. 25 Vehicle key: PANIC button
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key. To fold the key out, press the release
button © fig. 24.
If necessary, you can use the vehicle key to:
—
Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 30.
— Unlock the luggage compartment lid using the
emergency release > page 37.
@ Key tag with vehicle code
The key tag can be scratched off to reveal the ve-
hicle code. It does not have a function.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
32

—To trigger the alarm, press the [PANIC] but-
ton@)® fig. 25.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you. If a key is lost, you should
report it to your insurance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING
Follow the safety precautions > page 28.

@ Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
‘ Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.

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Opening and closing

— You can view the number of keys program-
med to the vehicle by selecting on the home
screen: VEHICLE > Settings & Service > Ve-
hicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 259.
Unlocking and locking the vehicle

RAZ-0025

1
\ ’

Fig. 26 Applies to: vehicles with convenience (key)Door han-
dle: sensor* for locking the vehicle
You can unlock and lock your vehicle using either
the buttons on the vehicle key or using the sen-
sors*. The settings in the MMI specify which
doors will unlock > page 29.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the G button
=> page 32, fig. 24.
> To lock the vehicle, press the & button once.
> To unlock the luggage compartment lid, press
the < button briefly.
> Applies to: vehicles with automatic luggage
compartment lid: To open the luggage com-
partment lid, press and hold the < button for
at least one second > /\ in General informa-
tion on page 34 and =>) in General informa-
tion on page 35.
> Applies to: vehicles with automatic luggage
compartment lid: To close) or lock the luggage
compartment lid, press and hold the << button
for at least one second while the ignition is

D_ The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
switched off > A\ in General information on
page 34.
Unlocking or locking using the sensors
Applies
to: vehicles with convenience key
> To unlock the doors or the luggage compart-
ment lid, grasp the door handle on the door you
would like to unlock or the luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 26. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.
Deactivating the sensor unlocking function
Applies to: vehicles with convenience key
You can deactivate the unlock function with the
convenience key (keyless access) for one locking
and unlocking cycle.
> Place the selector lever in the "P" position; oth-
erwise, the vehicle cannot be locked.
> Close the door.
> Press the f lock button on the convenience key
and touch the sensor on the door handle (driv-
er's door) one time within five seconds of press-
ing the button > fig. 26. Do not grasp the door
handle while locking the vehicle, or else the ve-
hicle will not lock.
> To check if the function has been deactivated,
wait at least 10 seconds and pull the door han-
dle again. The door should not open.
After that, it will only be possible to unlock the
vehicle using the remote control key or by me-
chanically unlocking the lock cylinder. Keyless ac-
cess will be active again after the next time the
vehicle is locked/unlocked.

ZA WARNING
Follow the safety precautions > page 28. >

33

Opening and closing

@) Tips
— Only use the vehicle key when you can see
the
vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated > page 33.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
LED and batteries in the remote control key

B8X-0506


Fig. 27 Remote control key (rear side): opening the cover
LED on the remote control key
The LED in the remote control key (front side) in-
dicates the status of the key.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
34
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the remote control key battery
> Pry the cover (2) off of the key @ using a coin
° fig. 27.
> Insert the new battery with the “+” facing up.
> Press the cover back onto the key until it clicks
into place.
@) For the sake of the environment
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash.
G) Tips
Replacement batteries for the remote control
key must meet the same specifications as the
original battery.
etree wate ee Cele)
The remote control key must be synchronized if
the vehicle does not lock/unlock with the remote
control.
> Press the f remote control key button.
> Insert the key in the driver's door lock within 30
seconds > page 30.
> Press the ( button or fj button.
Luggage compartment
lid
General information
ZA WARNING
— Applies to: vehicles with anti-theft alarm
system: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer be opened from the inside
=> page 31, Anti-theft alarm system. Locked
doors make it more difficult for emergency
workers to enter the vehicle, which puts


lives at risk. >

83A012721BB
Opening and closing



— Always close and lock the luggage compart-
ment lid and the doors when the vehicle is
not in use. Otherwise someone such as a
child could enter the vehicle through the
luggage compartment and become locked
inside it. To reduce the risk of injury, do not
allow children to play in or around the vehi-
cle.
—To reduce the risk of injuries by pinching,
make sure that no one is in the operating
area of the luggage compartment lid, in-
cluding the hinge areas and the upper and
lower edge of the luggage compartment lid.
—
After closing the luggage compartment lid,
make sure that it is latched. The luggage
compartment lid could open suddenly while
driving, which would increase the risk of an
accident.
— Never drive with the luggage compartment
lid ajar or open, because poisonous gases
from the surrounding area can enter the ve-
hicle interior and increase the risk of asphyx-
iation.
— Applies to: vehicles with power-operated or
sensor-controlled luggage compartment lid:
If there is a luggage rack (such as a bicycle
rack) on the luggage compartment lid, the
luggage compartment lid may not open
completely, or it may close by itself if open
due to the extra weight. Therefore, the open
luggage compartment lid must be given ad-
ditional support or the cargo must first be
removed from the luggage rack.
— Applies to: vehicles with power-operated or
sensor-controlled luggage compartment lid:
Pay careful attention when closing the lug-
gage compartment lid. Otherwise, you could
cause serious injury to yourself or others de-
spite the pinch protection.

©) Note
The luggage compartment lid can bump into
objects such as the garage ceiling when open-
ing and become damaged.
@ Tips
When the vehicle is locked, the luggage com-
partment lid can be unlocked separately by
pressing the <3 button on the vehicle key.
The luggage compartment lid locks automati-
cally when it is closed again.
Opening and closing the luggage
compartment lid

Fig. 28 Driver's door: opening the luggage compartment
lid
Opening the luggage compartment lid
> Applies to: vehicles without convenience key:
Unlock the vehicle using the @/ < button on
the vehicle key and press the handle in the lug-
gage compartment lid. Or
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment. Or
> Applies to: vehicles with automatic luggage
compartment lid: When the ignition is switched
off, press and hold the << button on the vehicle
key for at least one second. Or
> Engage the "P" selector lever position and pull
the <3 button* in the driver's door.
Closing the luggage compartment lid
> Applies to: vehicles without automatic luggage
compartment lid: Use the inside grip to pull the
luggage compartment lid down and allow it to
drop gently to close it.
> Applies to: vehicles with automatic luggage
compartment lid: Note > page 36.
35

Opening and closing

Automatic luggage compartment lid
Applies to: vehicles with automatic luggage compartment lid


Fig. 29 Luggage compartment lid: @ closing button*, @)
lock button* (vehicles with convenience key*)
The luggage compartment lid can be opened and
closed automatically > A\ in General informa-
tion on page 34.
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the < button on the vehicle key for at
least one second > page 32, fig. 24. Or
> Engage the "P" selector lever position and pull
the <3 button* in the driver's door. Or
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> Press the <% button in the luggage compart-
ment lid. Or
> Press the handle in the luggage compartment
lid. Or
> Press the luggage compartment lid downward
slightly. Or
> When the ignition is switched on, pull the <>
switch in the driver's door > page 35, fig. 28
until the luggage compartment lid is closed. Or
> Applies to: vehicles with convenience key: Press
and hold the < button on the vehicle key while
the ignition is switched off until the luggage
compartment lid closes. Make sure there is
enough distance (maximum of approximately 9
feet (3 m)) between you and the luggage com-
partment lid. Or
36
> Applies to: vehicles with convenience key:
While the ignition is switched off, press the
<= / &* button in the luggage compartment
lid. The vehicle key must not be more than ap-
proximately 4 feet (1.5 m) away from the lug-
gage compartment and it must not be inside
the vehicle. If you press the f* button, then
the vehicle will lock.
Stopping automatic opening or closing
You can interrupt the luggage compartment lid
when it is opening or closing automatically:
> Press the < button on the convenience key*.
> Press the << / f* buttons in the luggage com-
partment lid or the handle again.
> If you now press the <3 / &* buttons in the lug-
gage compartment lid, the handle or the <
button on the convenience key again, the lug-
gage compartment lid will open or close again.
If something blocks the luggage compartment
lid or makes it difficult for the lid to move, the lid
will stop opening or closing.
Storing the luggage compartment lid
opening position
The position must be at a certain height or higher
to store.
> Bring the luggage compartment lid into the de-
sired open position. If you want to move the
luggage compartment lid to a lower position,
move it slowly in small increments; otherwise,
the luggage compartment lid will close auto-
matically.
> Press and hold the < button in the luggage
compartment lid for at least four seconds to
store the new open position. A visual and audio
signal will follow.
> To set a higher open position, wait at least five
seconds and then carefully press the luggage
compartment lid upward.
> Press and hold the < button again for at least
four seconds to store the desired opening posi-
tion.
G) Tips
The luggage compartment lid can be operat-
ed manually if the vehicle battery is low. It is >

83A012721BB
Opening and closing

necessary to use more force when doing this.
Move the lid slowly to reduce the amount of
force needed.
Opening and closing the luggage
compartment lid with foot motion (kicking
movement)
Applies to: vehicles with sensor-controlled luggage compart-
ment lid


BGA-0025


Fig. 30 Vehicle rear: foot motion (example)
The luggage compartment lid can be opened and
closed automatically 1) => A\ in General informa-
tion on page 34.
Requirements: you must be carrying your conven-
ience key* with you. The ignition must be switch-
ed off. You must be standard behind the luggage
compartment lid, toward the left side of the vehi-
cle. Depending on the equipment, it may also be
possible to stand near the center of the vehicle or
toward the right side of it.
> Move your foot back and forth under the bump-
er one time > fig. 30. Do not touch the bumper.
Make sure you have firm footing. The luggage
compartment lid will open or close )) once the
system detects the movement. The automatic
opening or closing will be canceled if you re-
peat one of the movements described.
@ Tips
The luggage compartment lid will only open
or close ) if you perform the movement as
described. This prevents the luggage com-
partment lid from opening or closing due to
similar movements )), such as when you walk

D_ The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
between the rear of the vehicle and your ga-
rage door. In some situations, the function
may be limited or temporarily unavailable.
This may happen if:
— You are standing too close to the bumper or
too far away from it
— The luggage compartment lid was closed or
opened immediately beforehand
— You park close to a hedge and the branches
move back and forth under the vehicle for a
long period of time
— You clean your vehicle, for example with a
pressure washer or in a car wash
— There is heavy rain
—The bumper is very dirty, for example after
driving on salt-covered roads
— There is interference to the vehicle key's ra-
dio signal, such as from mobile devices or
remote controls
Mechanically unlocking the luggage
compartment lid
The luggage compartment lid can be released
from the inside in an emergency.


Fig. 31 Rear lid opening: access to the emergency release
» Fold the backrest on the rear bench seat for-
ward > page 76.
> Fold out the vehicle key > page 32, fig. 24.
> Pry the cover & off using the vehicle key (@.
> Press the lever with the vehicle key in the direc-
tion of the arrow (2) to release the luggage
compartment lid.
37

Opening and closing

Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.

RAZ-0372


B8W-0085

Fig. 33 Rear door: manual child safety lock
Vehicles with button 8
Applies to: vehicles with power child safety locks
> To activate and deactivate the child safety lock
(door handle and power window switch) for the
a rear door, press the left or right 8 button in
the driver's door @ that corresponds to that
rear door > fig. 32. The indicator light in the
button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
Vehicles with button
Applies to: vehicles with manual child safety lock
> To activate or deactivate the child safety lock
for the power window switch in the rear doors,
press the 4 button in the driver's door @)
> fig. 32. The indicator light in the button turns
on/blinks.
> To activate or deactivate the manual child safe-
ty lock for the rear door handle, open the rear
door and turn the key switch either in the direc-
38

tion of the arrow (to activate) or opposite the
direction of the arrow (to deactivate) using with
the vehicle key > fig. 33. This will disable the
function of the rear door handle.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
When the child safety lock is switched on, the
following functions are disabled:
— The rear inner door handles
— The rear power windows
Message in the instrument cluster display
@/8 Child safety lock: malfunction! Please
contact Service
There is a malfunction in the child safety lock.
Press the @ button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

ZA WARNING
— Follow the safety precautions > page 28.
—A malfunction in the child safety lock could
allow the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.

Power windows
Opening and closing the windows

[RAZ-0373



Fig. 34 Driver's door: power window switch
Power window switches:
©@ Left front door
@ Right front door