ESP AUDI Q5 2018 Owners Manual

Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi­
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au­
thorized Service Facility . Read and follow the in­
structions for use on the packaging .
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of poi­
son ing.
@ For the sake of the environment
- Preferab ly purchase environmenta lly-friend­
l y cleaning products.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve­
h icle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, r inse
off heavy deposits with
p lenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a microfiber cloth.
A lso, wash the underside of yo ur vehicle once
road sa lt stops being used for the season .
Pressure washers
When washing your veh icle w ith a pressure wash­
er , al ways fo llow the operating instructions pro­
vided with the press ure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
344
seals on the side windows, doors, lids or the sun­
roof* or at tires, rubber hoses, insulating materi ­
a l, sensors* or camera lenses* . Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozz les or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °() .
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshie ld wipers are
off . Follow instruc ­
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicl e starting from the top and work­
in g down using a soft sponge or cl eaning br ush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large part icles from you r vehi ­
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply t he product using a microfiber cloth. To
avoid damaging th e paint surface, do not use too
much pressure.
R inse the vehicl e thoroughly with wate r. Then
clean using a neutra l shampoo and a soft micro­
f iber cloth .
Rinse the vehicl e thoroughly again and let it air
dry. Remove any water residue using a chamois.
A WARNING
-Only wash the vehicle when the ignition is
off and follow the instructions from the car
-

Care and cleaning
Component Situation Solution
Exhaust tail pipes
Road salt Water, cleaning solution suitab le for stainless steel, if nee-
essary
Decorative parts/ Deposits Mild
soap solution al, a cleaning solution suitab le for stain-
trim less stee l, if necessary
Paint Paint damage Refer to t he paint number on the vehicle data label, repair
with touch up
paint ~ page 369
Spilled fuel Rinse
with water immediately
Surface rust Rust remover, then protect with hard wax; for questions,
consult an author ized Audi dealer or authorized Aud i Serv-
i ce Facility.
Corros ion Have it removed by an authori zed Aud i dea ler or author-
ized Audi Service Fac ility.
Water no longer Pr
otect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat wit h suitable polish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/paint looks
poor
Deposits such as in- Dampen w ith water immediately and remove with a micro-
sects, bird dropp ings, f iber cloth
tree sap and road salt
Grease -based con- Remove immediately with a mild soap solution
al and a
taminants such as soft cloth
cosmetics or sunb lock
Carbon parts Deposi ts clean the same way as painted parts ~ page 344
Decorative decals Deposits Soft sponge with a mild soap solutiona l
•> Mi ld soap so lution: maxim um two tablespoo ns o f neu tra l s oap in 1 quart (1 lite r) of water
Interior cleaning
Component Situation Solution
Window glass
Deposits Glass cleaner, then wipe dry
Decorative parts/ Deposits Mild soap so lution al
trim
Plastic parts
Deposits Damp clo1th
Heavier deposits Mild soap solution
al, detergent-free p lastic clean ing solu-
tion, if necessary
Display s/instru-Deposi ts Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a m ild soap solutional
Safety belts Deposits Mild
soap so lution a l, allow to dry before letting them re -
tract
346

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Care and cleaning
Component Situation Solution
T ex tile s,
Deposits adhering to Vacuum cleaner
art ifi ci al l eat her, the surface
A lcan tara Water-based deposits Absorbent cloth and mild soap solutiona>
such
as coffee, tea,
b lood, etc.
O il-based deposits Apply a m ild soap solution
al, blot away the dissolved o il or
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such
Special stain remover, blot with absorbent material, treat
as ink, nail polish, la-afterward with mild soap solution, if necessary
a)
tex paint, shoe pol-
ish, etc.
Natu ral leathe r Fresh stains Cotton cloth with a mi
ld soap so lution a>
Water-based deposits Fresh stains : absorbent cloth
such as coffee, tea, Dried stains: stain remover suitable for leather
b lood , etc.
Oi l-based deposits Fresh stains: absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc . Dried stains: oil clean ing spray
Special deposits such Spot
remove r suitable for leather
as ink, nai l polish, la-
tex paint, shoe pol-
ish, etc.
Care Regula rly apply cond it ion ing cream that p rotects from
lig ht and penet rates into the mater ia l. Use specia l co lored
conditioning cream, if necessary.
Carbon p art s Deposits clean the same way as plast ic parts
a) Mi ld soap solution: maximum two tablespoons of neutral soap in 1 quar t (1 liter) of water
.8, WARNING
The windsh ie ld may not be trea ted with wa ­
ter-repelling windshield coating agents. Un ­
favorable conditions such as wetness, dark ­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possible.
@ Note
- Headlights /tail light s
-Never clean headlights or tail lights with a
dry clot h or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form .
-Wheels
-
- Never use any pa int polish or other abra­
sive materials .
- Damage to the protect ive layer o n the
rims such as stone ch ips or scratches must
be repaired immediately .
-Cam era lenses
- Neve r use warm or hot wa ter to remove
snow or ice from the camera lens . This
could ca use the lens to crack .
- Neve r use ab rasive cleaning m ate rials or
a lcohol to clean the camera lens . This
could ca use scratches and cracks .
-Door window s
-Remove snow and ice on windows and ex-
terior mirrors w ith a plast ic scraper . To
347

Emergency assistance
Emergency assistance
General information
.,. Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface .
It you are on a steep hill, be especially careful.
.,. Set the parking brake .
.,. Switch the emergency flashers on .
.,. Have the passengers exit the vehicle . They
should move to a safe place, for example
be­
hind a guard rail.
.&, WARNING
Follow the steps given above . This is for your
protection and the for the safety of other driv­
ers.
Equipment
Vehicle tool kit/tire mobility kit/vehicle
jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit
and veh icle jack
Fig. 270 Luggage co mpartment: ve hicle too l kit, veh icle
j ack, tir e m ob ility k it and comp ressor
The vehicle tool kit, vehicle jack, tire mobility kit
and compressor are stored in the luggage com·
pa rtm ent under the cargo floor cover. Lift the
cargo floor using the handle .
.&, WARNING
Improper use of the vehicle jack can cause se­
rious persona l injuries.
-Never use the screw driver hex head to
tighten wheel bolts, since the bolts cannot
attain the necessary tightening torque if you
350
use the hex head, potentially causing an ac­
cident.
-The factory-supplied jack is intended only
for your vehicle model. Under no circum­ stances should it be used to lift heavy
vehicles or other loads; you risk injuring
yourself.
-Never start the engine when the vehicle is
raised, which could cause an accident .
-Support the vehicle securely with appropri·
ate stands if work is to be performed under·
neath the vehicle; otherwise, there is a
po ·
tential risk for injury .
-Never use the jack supplied with your Audi
on another vehicle, particularly on a heavier
one . The jack is only su itable for use on the
vehicle it came with.
(i) Tips
The vehicle jack in your vehicle is mainte· nance-free .
Tire mobility kit
Preparation
Applies to: vehicles with tire mob ility kit
.,. Read and follow the important safety precau-
tions
c::> page 350 .
.,. Set the parking brake .
.,. Select the "P" selector lever position .
.,. Check if a repair with the tire mob ility kit is pos ·
sible
c::> page 350 .
Using the tire mobility kit
Applies to: vehicles with tire mob ility kit
Fig. 271 Tir e : tire damage that cannot be repaired

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~ Turn the handwheel counter -clockwise and re-
move it .
~ Remove the collapsible spare tire.
You must inflate the co ll apsible spa re ti re be­
forehand in order to use it.
Inflating
~ Remove the valve cap from the collaps ible
spare tire.
~ T ighten the compressor hose on the collapsible
spare tire va lve.
~ Connect the compressor hose to a vehicle sock­
et and switch it on.
~ Let the compressor run until the specified value
on the tire pressure sticker is reached
<=> page 335 , fig. 269 <=>@.
~ Screw the valve cap back onto the valve .
Returning to stora ge
~ Remove the valve cap to drain the air.
~ Wait several hours before placing the collapsi­
ble spare t ire in the spare wheel well. Only then
will it fold down completely so that you can
store it securely .
~ Then screw the valve cap back onto the valve .
~ Secure the collapsible spare t ire w ith the hand-
wheel.
~ Fold the cargo floor cove r bac k into p lace.
Snow chains
Using snow chains on the collaps ible spare t ire is
not permitted for techn ica l reasons .
If you have to drive with snow chains and a rear
tire fa ils, mount the collapsible spare tire in
place of a front tire . Install the snow chains on
the fro nt t ire that you removed, and insta ll that
i n p lace of the rear t ire that fa iled .
.8, WARNING
- Only use the co llaps ible sp are t ire in eme r­
gencies and dr ive very caref ully, especially if
it is more than six years old.
- T he comp ressor and the hose can become
very hot d uring operat ion which in creases
the risk of burn injuries .
-
Emergenc y ass is tanc e
-After insta lling a co llapsib le spare tire, the
tire pressure m ust be checked as quickly as
possible to reduce the r isk of an accident.
- Do not drive faster than SO mph (80 km/h)
with the collapsib le spare tire . Driving faster
than that increases the risk of an acc ident.
- Avoid full-throttle acceleration, heavy brak­ ing, and fast cornering with the collapsible
spare tire, because this increases the risk of
an accident .
- Never drive using more than one collapsible
spare tire, because this increases the risk of
an accident .
- Normal tires or w inter t ires must not be
mounted on the collapsible spare tire r im .
@ Note
The compressor must be switched off after 12
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several m inutes before us ing it aga in .
357

Fuses and bulbs
Fuses and bulbs
Fuses
Replacing fuses
A fuse that has blown will have metal strips that
have burned through.
Fig . 280 @ Dr iver footwell (left-hand drive vehicle): foot­
rest, @ Front passenger footwe ll (right-hand drive veh icle):
cover
358
@
F ig. 281 © Drive r's side of the cockp it (left -hand drive ve­
h icle/r igh t- h and drive ve hicle): cover, @ Left s ide of l ug­
gage compartment: cover
The fuses are located in the footwell under the
foot rest ( left-hand drive vehicle) @
¢fig . 280 o r
behind the cove r (right-hand drive vehicle) @.
Additional fuses are located on the front side of
the cockpit (driver's side) ©¢
fig. 281 and under
the left cover in the luggage compartment @.
.,. Switch the ignit io n and a ll electrical eq uipment
off .
.,. Check the following tab le to see wh ich fuse be·
longs to the eq uipment .
.,. Remove the screwdr iver and the revers ible To rx
bit from the vehicle tool kit ¢
page 350 .
.,. Remove the foot res t or the co rrespo nding cov­
er.
.,. Remove the co lored plast ic cli p from the f use
pa ne l, if necessary ¢
page 359, fig . 282. Yo u
can dispose of the plastic clip .
.,. Remove the cl ip from the rear side of the cover
© -
... Remove the fuse us ing the clip .
.,. Rep lace the blown fuse on ly w ith an identical
new one .
.,. Reattach the footrest o r the cover.

Fuses and bulb s
Fuse panel © (brown )
4 Audi side assist
8 Smart module (tank)
9 Climatized cup holder
11 12 Volt battery
12 Homelink
13 Rea rview camera, per ipheral cameras
14 Right tail lights
16 Right safety belt tensioner
Fu se panel ® (red )
No . Equipm ent
2 Sound-amplifier
3 AdBlue heating
s Trailer h itch (right light)
7 Trailer hitch
8 Trailer h itch (left lig ht)
9 Trailer hitch (socket)
1 0 Sport differential
11 AdBlue heating
Bulbs
Replacing light bulbs
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you.
It is becoming increasingly more and more diff i­
cult to replace vehicle light bulbs s ince in many
cases, other parts of the ca r must fi rst be re­
moved before you a re able to get to the bu lb.
This applies espec ially to the light bu lbs in the
front of your car which you can only reach
through the engine compartment .
Sheet metal and bulb ho lde rs can have sha rp
edges that can cause ser ious cuts, parts must be
correct ly taken apart and then properly put back
together to he lp prevent breakage of parts and
long term damage from water that can enter
housings that have not been properly resea led.
F or your safety, we recommend that you have
your authorized Audi dealer replace any bu lbs for
3 6 2
you, since your dealer has the proper tools, the
correct bu lbs and the expertise.
Ga s di sc harg e lamp s (Xeno n ligh ts):
Due to the high electr ical voltage, have the bulbs
rep laced by a qualified technician . Headlights
with Xenon light a re identified by the hig h volt­
age sticker.
L ED he adligh ts*
LED headlights requ ire no maintenance. Please
contact your author ized Audi dealer if a bulb
needs to be replaced .
A WARNING
Changing Xenon lamps without the necessary
equ ipment can cause serious personal injury.
-Bulbs are pressurized and can explode when
be ing changed. Potent ial r isk of injury!
-O n veh icles equipped with gas discharge
bulbs (Xenon light) l ife-threaten ing injuries
can resu lt from improper handling of the
h igh-vo ltage portions of such lamps!
-O nly your author ized Audi dealer or quali­
fied wo rkshop shou ld change the bulbs in
gas discharge lamps. The re a re parts w ith
sha rp edges on the open ings and on the
bu lb holders that can cause serious cuts. If
you are uncertain about what to do, have the work performed by an authorized Audi
dea ler or qualified workshop. Serious per­
sonal injury may result from improperly per­
formed work.
(D Tips
-If you still prefer to replace the light bulbs
yourself, be aware that the engine compart­ ment is a hazardous area to work
i n c:> .&. in
Working in the engine compartment on
page 314.
-It is best to ask your authorized Audi dealer
whenever you want to change a bulb .

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Consumer Information
Warranty coverages
Your Audi i s co vered by the following warran­
tie s:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfora-
tion
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Control Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warranties
can be found in your
Warranty & Maintenance
booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulati ons in the United States and
Canada require that automobiles meet specific
emission regulations and safety standards.
Therefore, vehicles built for the U.S.A. and Cana­
da differ from vehicles sold in other countries.
If you p lan to take you r vehicle outside the conti­
nenta l limits of the United States or Canada,
there is the possibility that:
- un leaded fue ls for vehicles with catalytic con­
verter may not be available;
- fuel may have a conside rably lower octane rat­
ing . Improper fuel may cause engine damage;
- service may be inadequate due to lack of proper
service facilities, tools or testing eq uipment;
- r eplacement parts may not be readily available.
- Navigation systems for veh icles built for the
U.S .A . and Canada w ill not necessarily work in
Eur ope, and may not wo rk in other countries
outside of North America.
Consumer Information
@ Note
Audi cannot be responsib le for mechanical
damage that could resu lt from inadequate
fuel, service or parts ava ilability.
Audi Service Repair
Manuals and Literature
Audi Official Factory Service Manuals and Litera ­
ture are published as soon as poss ible after mod­
el introduction. Se rvice Ma nuals and literature
are available to order from the Audi Tec hni cal Lit ­
erature Orde ring Center at :
www.audi.techliterature.com
Maintenance
General
Your vehicle has been designed to help keep
maintenance requirements to a minimum. How­
ever, a certain amount of regular maintenance is
still necessary to assure your vehicle's safety,
economy and reliab ility . For detailed vehicle
maintenance consult your Warranty & Mainte­
nance booklet .
Under difficult operating conditions, for exam­
ple at extremely low outside temperatures, in
very dusty regions, when tow ing a trailer very fre­
quently, etc., some service wo rk shou ld be per­
formed between the intervals specified. This ap­
plies particularly to:
- oil changes, and
- cleaning or replac ing the a ir filter .
® For the sake of the environment
By regularly maintain ing your vehicle, you
help make sure that emiss io n standards are
maintained, thus min imiz ing adverse effects
on the environment .
Important considerations for you and your
vehicle
The increasing use of electronics, sophisticated
fuel injection and emission control systems, and
the genera lly increasing technica l complexity of
.,.
371

Consum er Info rmation
today's automobi les, have steadi ly red uced the
scope of maintenance and repairs which can be
carried out by veh icle owners.
Al so , sa fet y and
en vironmental
concerns place very strict limits
on the nature of repairs and adjustments to en­
g ine and transmission parts w hich an owner can
perform .
Maintenance, adjustments and repairs usually re­
qu ire special tools, testing devices and other
equ ipment available to specially trained work ­
shop personnel in order to assure proper per­
forma nce, re liab ility and safety of the ve hicle and
its many systems .
Improper maintenance, adjustments and repairs
can impair the operation and reliab il ity of your
ve hicle and eve n void your vehicle warra nty .
Therefo re, proof of se rvicing in accordance w ith
the m aintenance schedule may be a condition fo r
up hold ing a possible wa rranty claim made wi thin
the warranty pe riod.
Above all, ope rational safety can be adversely af­
fected, c re ating unnecessa ry risks fo r you and
your passengers.
I f in doubt about any servicing, have it done by
your author ized Audi dealer or any other prope rly
eq uipped and qualified workshop . We strongly
urge yo u to g ive your author ized Audi dealer the
opportunity to perform a ll scheduled mainte ­
nance and necessary repairs. Your dealer has the
facilities, origina l parts and tra ined specialists to
keep your veh icle running properly.
Performing limit ed maint enanc e yourself
The fo llowing pages describe a limited number of
procedures whic h can be performed on your ve hi­
cle with ordinary tools, should the need arise and
tra ined personnel be unava ilable. Before per ­
forming any of these procedures, always thor­
ough ly read all of the app licab le text and carefu l­
ly follow the instructions g iven . Always rigorously
observe the
W ARNINGS prov ided .
Befo re yo u check an ything in the engine com ­
partment , alway s read and h eed all WARNINGS
c> .&. and c> .&. in Working in the engine compart­
ment on page 314 .
372
A WARNING
-Ser ious personal injury may occur as a result
of improperly performed maintenance, ad­
justments or repairs .
- Always be extreme ly careful when work ing
on the vehicle . Always follow commonly ac­
cepted safety practices and general com­ mon sense. Never r is k personal in jury.
- Do not attempt any of the maintenance,
checks or repairs described on the following pages if you are not fu lly fam il iar with these
or other procedu res with respect to the ve­
hicle, or are uncertain how to proceed.
- Do not do any work wi thout the prope r tools
and eq uipmen t. H ave the necessary wo rk
done by your authorized Audi dealer or an ­
other properly equipped and qualified work­
shop.
- The engine compartment of any motor vehi ­
cle is a potentially hazardous area . Never
reach into the area around or touch the radi­
ator fan. It is temperature controlled and
can switch on suddenly - even when the en­
gine is off and the ignition key has been re­
moved. The rad iator fan switches on auto­
mat ically when the coolant reaches a certain
temperature and will con tinue to run until
the coolant temperat ure drops.
- Always remove the igni tion key before any­
one gets under the vehicle.
- Always support your vehicle with safety
stands if it is necessary to work underneath
the vehicle. The jack* s upplied w ith the vehi­
cle is no t ad equate for th is pu rpose and
could collapse causing se rious personal in ­
jury .
- If you must work underneath the vehicle
with the wheels on the ground, always make
sure the vehicle is on level ground, that the
wheels a re always sec urely blocked and that
the engine cannot be started.
- Always make sure the transmission se lector
lever (automatic t ransm iss ion) is in P (Park
position) and the park b rake is applied .

Consum er Info rmation
Technical Modifications
Our guidelines must be complied with when tech­
nical modifications are made .
Always consult an authorized Audi dealer before
starting work on any modificat ions.
This will he lp ensure that vehicle function, per ­
formance and safety are not impaired
c> &. .
Attempting to work on e lectronic components
and the software used w ith them can cause mal­
functions. Because of the way electronic compo ­
nents are interconnected with each other, such
malfunct ions can also have an adverse effect on
other systems that are not directly involved. This
means that you risk both a substantial reduction
in the operational safety of your veh icle and an
i n creased wea r of ve hicle parts
c> ,&. .
Author ized Audi dealers w ill perform this work in
a profess io nal and competent manner or, in spe ­
cial cases, refer you to a p rofessional company
that spec ializes in such modificat ions.
.&_ WARNING
Improper repa irs and modificat ions can
c hange the way veh icle systems work and
c ause damage to the veh icle and ser ious per ­
sonal injury.
(UJ) Note
I f emergency rep air s mus t be pe rformed else ­
where, have the vehicle ex am ined by an a u­
thorized A udi dealer as soon as possib le .
Declaration of
compliance for telecom­ munications equipment
and electronic systems
The manufacturer is not liable fo r rad io m alfu nc ­
tions that are caused by unauthori zed changes to
the equipment.
Equipment
The fo llow ing equipment comp lies w it h F CC sec­
tion 15 and RSS -Gen:
374
- Audi adaptive cru ise control *
- Aud i side assist*
- Remote cont rol key
- Garage door opener (Homel ink)*
- Cell phone package*
FCC Part 15 .19
This device complies with part 1 S of the FCC
Rules . Operation is subject to the fo llowing two
cond it ions: (1) This device may not cause harmful
i nterference, and (2) this device must accept any
i nterference rece ived, includ ing interference that
may cause undesired operat ion .
FCC Part 15 .21
Changes or modifications not express ly approved
by the party responsible for compliance could
vo id the user's authority to operate the equ ip­
ment .
RSS-Gen
This device complies with Ind ustry Canada's li­
cence-exempt RSSs. Operation is subject to the
fo llow ing two conditions:
(1) This device may not ca use interference; and
(2) This dev ice m ust accept any interference, i n­
clud ing inte rfe rence that may cause undes ired
operation of the device.
CNR-Gen
Le present appare il est conforme aux CNR d 'I n ­
dust rie Canada app licables aux appare ils radio
exemp ts de licence . L'explo itation est autor isee
a ux deux condi tions su ivantes :
1) l'appareil ne doit pas produire de b rouillage;
2) l'appareil do it accepter tout brouillage
radioe­
l ectr ique subi, meme si le brouillage est suscept i­
ble d'en compromettre le fonct ionnement .