media AUDI Q5 2021 Owner´s Manual

Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 202.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 203.
A WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
iG) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-
202
work coverage area for the mobile phone service
provider selected by Audi.
@ Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Functions
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 202.
Making an emergency call
Applies to: vehicles with emergency call function

i l
Fig. 149 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (J) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >

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Emergency call

the emergency call button (2) will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 203.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 203, LED
status and > page 203, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

)) The availability of the services offered depends on the
country and may change in the future.
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Cee Te Re tee cary
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 150 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button (@). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button () by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI. >
203

Navigation

@) Displays the maximum permitted speed):
within city limits, on expressways, and on
highways.
Current vehicle position
Route information > page 216
Name of the street on which you are current-
ly driving
®
O88
Start route guidance for a marked destina-
tion > page 208, Selecting a destination
from the map
Display details for the destination
=> page 208
Intelligent search nearby
Adjust the map orientation. See also
=>page 215
Navigation settings > page 215
©®
OO
©
Adjust the scale. Set scale. Or: press the
magnifying glass to switch automatic zoom
=> page 215 on or off directly on the map. The
® symbol appears when this function is
switched on.
Marked destination. See > page 208, Select-
ing a destination from the map
® ® Map contents (points of interest, favorites).
When there are multiple map contents in the
immediate vicinity, the symbols are shown
stacked on the map. To display a list of indi-
vidual symbols, press #2; > fig. 155. Press on
a POI in the list.
Center the map to the current vehicle posi-
tion
Traffic incidents and display of estimated
losses of time on the route.
— Green: traffic is flowing freely.
— Orange: stop-and-go traffic
— Red: traffic jam or traffic obstructions.
Additional possible symbols on the map

Symbol Description
a Home address © page 211, Favor-
ites
Business address > page 211, Fa-
vorites


2) Only applies to vehicles without camera-based speed limit
display.
210

Symbol Description
* Favorites > page 211
x Previous destinations display

Traffic information
— Colored warning symbols: traffic incidents
ahead that are on your route.
— Grayed out warning symbols: traffic incidents
that are not on your route.
— All traffic incidents will display in color when
route guidance is inactive.
— Warning symbols with arrow: traffic incident
that you have been routed around, for example
@.
Map operation
Applies to: vehicles with navigation system
You can operate the map > page 209, fig. 154
with the movements described in the following
information.
Moving the map
> Drag your finger across the map in the desired
direction.
Moving the map quickly
> Swipe your finger across the map in the desired
direction and lift your finger off the map.
Zooming in on the map
>» Place two fingers on the map and pull your fin-
gers apart, or
> Double-tap on the map with one finger.
Zooming out on the map
> Place two fingers on the map and pull your fin-
gers together, or
> Double-tap on the map with two fingers.
Rotating the map
> Rotate the map using two fingers.
Tilting
the map
> Drag upward or downward with two fingers. >

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Navigation

@) Tips
Certain gestures may not be available on all
touch displays or in every menu.
te guidance

Applies to: vehicles with navigation system and Audi virtual
cockpit

Fig. 156 Instrument cluster: default view: turning maneu-
ver when route guidance has started
Requirement: route guidance must be on
=> page 206.
The following information will be displayed in the
driver information system, if available:
@ Current vehicle position
@A bar graph appears when there is an upcom-
ing turn. The fewer the bars that are shown, the
shorter the distance is until the turn. If there is
no upcoming turn immediately ahead, the dis-
tance to the destination or stopover, the calculat-
ed arrival time, and a direction arrow for the up-
coming maneuver will be displayed in the right
speedometer. If there is no upcoming maneuver,
the distance to the next maneuver will be dis-
played.
@® Lane recommendation

Alternative routes
Applies to: vehicles with navigation system

3 S|
ny < &

Fig. 157 Display of alternative routes in the overview map
Opening alternative routes
Requirement: route guidance must be started
= page 206 and the map must be displayed
=> page 210.
> Press on (7 in the side menu on the map
=> page 209, fig. 154.
@ Current route
The distance to the destination and the calculat-
ed arrival time will be displayed for the current
route.
@ Alternative route
The difference in travel time compared to the se-
lected route will be displayed.
Displaying alternative routes in the
foreground
> Press @ in the corresponding information win-
dow, or
> Press and hold the information window for the
corresponding alternative route (for example,
@° fig. 157).
Select route
> Press on the information window for the corre-
sponding route (for example @) 9 fig. 157).
Additional functions
Favorites
Applies to: vehicles with navigation system
You can access frequent destinations in the favor-
ites. You can quickly and easily start route guid-
ance using the home address or business address
function.
211

Radio

> Select the radio/media tab in the instrument > To select a station or a source, turn and press
cluster. the left thumbwheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media. @) Tips
> Turn the left thumbwheel to display the station
Applies to: multifunction steering wheel: De-
list. 5 .
, : = pending on the selected function, operation
> fe switch to a different source, press the [=] through the MMI may be required.
utton.
Radio functions

[RAX-0191
Cora ei)
tee



Fig. 161 Center display: left side: playback view of radio functions, right side: sources
Operating The following functions may be available depend-
ing on the selected radio station/podcast* and > Applies to: MMI: To open the playback view @,
the vehicle equipment: select on the home screen: RADIO > Source > a
category > a station/podcast*.
> Applies to: MMI: To open the sources (2), select
on the home screen: RADIO > Source.

Symbol/Description | Description



® ao Displaying categories in a frequency band.
@ Source Displays sources in the Radio menu.
© Frequency band Shows the current station frequency band.
Indicates that on demand content is playing. The MMI must be con-
© ON nected to the Internet and a data plan must be available for this
=> page 201.
@ w/e See > page 220.
& Settings > page 223.

Depending on availability, you can switch between the image views:
press on the station logo. Use one finger to swipe to the right or left
to switch between the Station logo and Cover art (album cover). Al-
so see > page 223, Online additional data.
© Station logo

218

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Radio

Opening radio text
> Applies to: MMI: Select on the home screen:
RADIO > select a frequency band (such as FM)
> select a station > More > Radio text.
Depending on vehicle equipment, the following
functions
may be available:
Displaying previous radio text entries
> Swipe downward with one finger. The last radio
text entries are displayed if they are available.
Scrolling through radio text entries
> Swipe upward or downward with one finger.
Showing Radio Text Plus information
If a radio text entry is displayed with a color, a
phone number or a navigation destination for the
station is available as radio text plus information.
You have the following options:
Selecting the destination
> Select: a navigation destination marked in col-
or > Set as destination.
Call
> Select: d phone number marked in color > Call.
@ Tips
A call to a phone number stored in the radio
text will start immediately.
Online radio
General information
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can listen to various radio stations or pod-
casts on the Internet using online radio.
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 201.
Accessing online radio through the MMI
> Applies to: MMI: Select on the home screen:
RADIO > Source > Online.
The following functions are available:
Previous selection
The station/podcast list for the last station or
podcast that was playing will be displayed.
Top stations
The favorite online radio stations are displayed.
Filter list
> Select: 2 > (a category) > a station/podcast.
The following categories are available:
— Countries
— Genres
— Languages
— Editor's picks
— Themes
— Nearby
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 197.
@) Tips
— Depending on the Internet connection and
network traffic, the connection may be lost
when online radio is playing.
— Online radio reception may not be possible
if Internet service is throttled.
— Online media usage depends on the service
availability of the third party provider.
—The range and screen display of online me-
dia services from third party providers in the
vehicle can vary.
— Please note that it may not be possible to
play some online radio stations in certain
countries.
— Audi only provides access to online radio
and does not assume any responsibility for
the content of these services.
221

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Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 237.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important information
on mobile devices. Audi is not responsible for
damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 231, On-
line additional data. However, in some cases, the
additional information may not be displayed.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 197.
Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 237 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
After
connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 227.
@ Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
> page 238.
— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
225
>

Media

— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=> page 28.
> Start Amazon Alexa using the voice recognition
system.
» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 197.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 162 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
226
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@ Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 227.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

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Media



ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
G) Tips
— Always follow the information found in
=> page 82.
—When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 226, fig. 162).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 226.
— USB device = page 226.
— External device: you can connect external devi-
ces via Bluetooth and use the Bluetooth audio
player > page 225, or you can connect an exter-
nal device directly to the Audi music interface
=> page 226.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
> Select a track from the categories in the media
center > page 228.
Playing media files using the multifunction
steering wheel
Requirement: a media source must contain me-
dia files > page 227.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the [=]
button.
> To select a media file or a source, turn and
press the left thumbwheel.
227

Media

> To switch between radio and media, select in
the instrument cluster: the =] button > Switch
to radio/Switch to media.
G) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.

canoe ISTE etal g
RAX-0158
Fig. 163 Center display: media center
There are various categories available in the me-
dia center. You can also search for media files
across sources. The current music track continues
playing while you search the MMI.
Opening the media center
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source > a category.
@ Source symbol
The symbol for the source that is currently in use
is displayed. Depending on the connected device,
the symbol for the source may change. As an ex-
ample, a USB stick is shown connected to the
Audi music interface.
@ Source device name
The device name of the source that is currently in
use is displayed.
228

@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
> Select: a folder > a song.
Compilations
You can control your compilations through the
MMI.
> Select: a compilation > a song.
Composers
All available composers are displayed.
> Select: a composer > an album > a song.
iTunes Radio
> Press ona radio station.
Audio books
You can control your audio books on the MMI.
> Press on an audio book.