service AUDI Q7 2020 Owner´s Manual

4M1012721BA
Checking and Filling


coolant escaping, you may open the engine
compartment with caution.
— When working in the engine compartment,
remember that the radiator fan can switch
on even if the ignition is switched off, which
increases the risk of injury.
— Coolant additive and coolant can be danger-
ous to your health. For this reason, store the
coolant in the original container and away


from children. There is a risk of poisoning.

() Note
Do not continue driving if the coolant expan-
sion tank is empty. Do not add any coolant,
because air could enter the cooling system
and damage the engine. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
Brake fluid

BFV-0229|


Fig. 169 Engine compartment: cap on brake fluid reservoir
Follow the safety precautions > page 233, Gener-
al information.
Checking the brake fluid level
The brake fluid reservoir is located under a cover
on the driver’s side.
> Lift the cover > page 235, fig. 166 at both
openings and remove it.
> Read the brake fluid level on the brake fluid res-
ervoir > page 235, fig. 166. The brake fluid lev-
el must be between the MIN and MAX markings
>/.
The brake fluid level is monitored automatically.
Message
GG / © Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

ZA\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
C) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.


— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
241

Checking and Filling

Electrical system
If the = / B or = indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
=] Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions/driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

ZA WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

242
Battery
Plea mee eee s(el)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Multiple batteries with different technologies
may be installed in your vehicle:
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 243, 12
Volt vehicle battery or > page 243, Other bat-
tery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 243, Other bat-
tery types
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure
that the vehicle can still be started, the electrical
equipment will be limited or switched off. Some
convenience functions, such as interior lighting
or power seat adjustment, may not be available
under certain circumstances. The convenience
functions will be available again when you start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 244. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.

4M1012721BA
Checking and Filling


ZA\ WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 244.

ZA\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
= page 244, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
12 Volt vehicle battery
Explanation of warnings:

Always wear eye protection.

wear protective gloves and eye protection.

Fire, sparks, open flame, and smoking are
forbidden.
Battery acid is highly corrosive. Always

A highly explosive mixture of gases can
A» form when charging batteries.

Always keep children away from battery
es) acid and the battery.

@/ | Always follow the instructions in the oper-


fQ | ating manual.

(@) For the sake of the environment
&® ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Other battery types
Explanation of warnings:

Fire, sparks, open flame, and smoking are
& forbidden.
Always keep children away from battery
@®) acid and the battery.

@/ | Always follow the instructions in the oper-
fQ | ating manual.


Z\ WARNING
All work on the batteries must only be per-
formed by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Gases that escape from these different bat-
tery types can be poisonous or flammable.
— The contents of these battery types can be
corrosive. If any battery contents come into
contact with the skin, flush the affected
area for at least 15 minutes with clean wa-
ter. Then wash the affected area with soap.
Have the affected area examined by a medi-
cal professional.
@) Note
Components must not be connected to the
battery terminals and wires on these battery
types because this increases the risk of dam-
age, for example due to overvoltage.

243

Checking and Filling

@ For the sake of the environment
<> These types of batteries must be dis-
posed of using methods that will not harm
the environment. Do not dispose of them in
household trash. They contain harmful sub-
stances and recyclable raw materials. Contact
an authorized Audi dealer or authorized Audi
Service Facility for more information.
arging the 12 Volt vehicle battery

Fig. 170 Engine compartment: connectors for a charger or
jump start cables
Note the safety precautions > page 233, General
information, > /\ in Battery general informa-
tion on page 243 and > /\.
Requirement: only use chargers with a maximum
charging current of 14.8 volts. The battery ca-
bles remain connected.
> Switch off the ignition and all electrical equip-
ment.
> Open the hood > page 234.
> Press the release lever on the positive terminal
and fold the cover upward © fig. 170.
> Clamp the charger terminal clamps to the jump
start pins according to the instructions. (Hex
head bolt under a cover @), hex head bolt on
the vehicle body ©).
> Insert the power cable for the charging device
into the socket and switch the device on.
> At the end of the charging process, switch the
charger off and pull the power cable out of the
socket.
> Remove the charging device terminal clamps.
> Close the cover on the positive terminal.
> Close the hood > page 234.
244

Z\ WARNING
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 244.
— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.
(i) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.

Windshield washer
system

B4M-0135,


Fig. 171 Engine compartment: washer fluid reservoir cap
Follow the safety precautions > page 233, Gener-
al information.
The windshield washer reservoir © contains the
cleaning solution for the windshield and the
headlight washer system > fig. 171, > page 235.
The reservoir capacity can be found in
=> page 297.

4M1012721BA
Checking and Filling

To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
Eg Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
C) Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
245

Wheels

@ US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2219...
means, for example, that the tire
was produced in the 22nd week of
the year 2019.
@) Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
@) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
248
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@) Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 263.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
=> page 278.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.

4M1012721BA
Wheels

by the tire manufacturer. This in-
formation is used to contact con-
sumers if a tire defect requires a
recall.
Vehicle capacity weight
means the rated cargo and lug-
gage load plus 150 lbs. (68 kilo-
grams) times the vehicle's desig-
nated seating capacity.
Vehicle maximum load on the
tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
maximum loaded vehicle weight
and dividing by two.
Vehicle normal load on the tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
curb weight, accessory weight,
and normal occupant weight (dis-
tributed in accordance with > ta-
ble on page 258) and dividing by
two.
Occupant loading and distri-
bution for vehicle normal load
for various designated seating
capacities
Refer to the tire inflation pressure
label > page 256, fig. 175 for the
number of seating positions. Re-
fer to the table > table on
page 258 for the number of peo-
ple that correspond to the vehicle
normal load.
New tires or wheels
Audi recommends having all work
on tires or wheels performed by
an authorized Audi dealer or au-
thorized Audi Service Facility.
These facilities have the proper
knowledge and are equipped with
the required tools and replace-
ment parts.
>New tires do not yet have the
optimum gripping properties.
Drive carefully and at moderate
speeds for the first 350 miles
(500 km) with new tires.
> Only use tires with the same de-
sign, size (rolling circumfer-
ence), and as close to the same
tread pattern as possible on all
four wheels.
>Do not replace tires individually.
At least replace both tires on the
same axle at the same time.
> Audi recommends that you use
Audi Original Tires. If you would
like to use different tires, please
note that the tires may perform >
253

Wheels

differently even if they are the
same size > A.
>If you would like to equip your
vehicle with a tire and rim com-
bination that is different from
what was installed at the facto-
ry, consult with an authorized
Audi dealer or authorized Audi
Service Facility before making a
purchase > A.
Because the spare tire® is differ-
ent from the regular tires instal-
led on the vehicle (such as winter
tires or wide tires), only use the
spare tire* temporarily in case of
emergency and drive carefully
while it is in use. It should be re-
placed with a regular tire as soon
as possible.
All four wheels must be equipped
with tires that are the same brand
and have the same construction
and tread pattern so that the
drive system is not damaged by
different tire speeds. For this rea-
son, in case of emergency, only
use a Spare tire* that is the same
circumference as the regular tires.


Z\ WARNING
—Do not use steel rims that are
17 inches or larger. Otherwise,

254

damage to the vehicle and an
accident could result.
—Only use tire/rim combina-
tions and suitable wheel bolts
that have been approved by
Audi. Otherwise, damage to
the vehicle and an accident
could result.
—For technical reasons, it is not
possible to use tires from oth-
er vehicles. In some cases, you
cannot even use tires from the
same vehicle model.
—Make sure that the tires you
select have enough clearance
to the vehicle. Replacement
tires should not be chosen
simply based on the nominal
size, because tires with a dif-
ferent construction can differ
greatly even if they are the
same size. If there is not
enough clearance, the tires or
the vehicle can be damaged
and this can reduce driving
safety and increase the risk of
an accident.
—Only use tires that are more
than six years old when abso-
lutely necessary and drive
carefully when doing so.
—Run-flat tires* may only be
used on vehicles that were

4M1012721BA
Wheels


equipped with them at the
factory > page 265.
—If you install wheel covers on
the vehicle, make sure they al-
low enough air circulation to
cool the brake system. If they
do not, this could increase the
risk of an accident.

Tire wear and damage
B4H-0415

Fig. 173 Tire profile: treadwear indica-
tor
Tire wear
Check the tires regularly for wear.
—Inflation pressure that is too low
or high can increase tire wear
considerably.
—Driving quickly through curves,
rapid acceleration, and heavy
braking increase tire wear.
—Have an authorized Audi dealer
or authorized Audi Service Facili-


D Obey any applicable regulations in the
country where the vehicle is being oper-
ated.
ty check the wheel alignment if
there is unusual wear.
—Have the wheels rebalanced if an
imbalance is causing noticeable
vibration in the steering wheel.
If you do not, the tires and other
vehicle components could wear
more quickly.
Treadwear indicator
Original equipment tires contain
treadwear indicators in the tread
pattern, which are bars that are
1/16 in (1.6 mm) high and are
spaced evenly around the tire per-
pendicular to the running direc-
tion > fig. 173. The letters “TWI”
or triangles on the tire sidewall
indicate the location of the tread-
wear indicators.
The tires have reached the mini-
mum tread depth !) when they
have worn down to the treadwear
indicators. Replace the tires with
new ones > A.
Tire rotation
Rotating the tires regularly is rec-
ommended to ensure the tires
wear evenly. To rotate the tires,
255
>

Wheels

install the tires from the rear axle
on the front axle and vice versa.
This will allow the tires to have
approximately the same length of
service life.
For unidirectional tires, make sure
the tires are installed according to
the running direction indicated on
the tire sidewall > page 278.
Hidden damage
Damage to tires and rims can of-
ten occur in locations that are hid-
den. Unusual vibrations in the ve-
hicle or pulling to one side may
indicate that there is tire damage.
Reduce your speed immediately.
Check the tires for damage. If no
damage is visible from the out-
side, drive slowly and carefully to
the nearest authorized Audi deal-
er or authorized Audi Service Fa-
cility to have the vehicle inspect-
ed.

Z\ WARNING
Tread that has worn too low or
uneven tread depths on the
tires can reduce driving safety.
This can increase the risk of an
accident because it has a nega-
tive effect on handling, driving
through curves, and braking,

256

and because it increases the
risk of hydroplaning when driv-
ing through deep puddles.
Tire pressure


B4l-1383


Fig. 174 Driver's side B-pillar: tire pres-
sure label


B8K-1151
‘SEATING CAPACITY TOTAL he oe AVANT ARRIERE NOMBRE DE PLACES TOTAL
The combined weight of 9 oF mb or 0 Le poids total des occur








TIRE SIZE
PNEU _| DIMENSIONS
FRONT avant |
REAR ARRER |
‘SPARE
ve secours |
COLD TIRE PRESSURE
PRESSION DES PNEUS A FROID
a KPA, Ml PSI
a KPA, Ml PSI
Ha KPA, MM PSI





Fig. 175 Tire pressure label
The correct tire pressure for tires
installed at the factory is listed on
a label. The label is located on the
B-pillar > fig. 174, > fig. 175.
Use the tire pressure specified for
a normal vehicle load when the
vehicle is partially loaded > table
on page 258. If driving the vehi-
cle when fully loaded, you must
increase the tire pressure to the
maximum specified pressure > A. >