battery AUDI Q7 2020 Owner´s Manual

Driving

— If you select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @ indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
@) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase, the driver's door must be closed and
the safety belt buckled for the engine to be
able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
re] NY
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is

D_ In certain countries.
102
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Messages
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for >

4M1012721BA
Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 227.
Using the Audi phone
box
Applies to: vehicles with Audi phone box

Fig. 137 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna* on the vehi-
cle. Using the external antenna* helps when
there is a low signal and also provides better re-
ception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna!)
— Wirelessly charge the mobile device. Require-
ment: the ignition must be switched on. The
charging function must be switched on in the
MMI. You must have a Qi-capable2) mobile de-
vice.

D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
You can also charge a mobile device using the
USB adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
@. You can charge your mobile device using spe-
cific USB adapters > page 213, fig. 155.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable”) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 165 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Reminder signal and mobile
device wireless charging.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Mobile device charging notification*: when
this function is switched on, the charge status
of your mobile device is displayed. You will also
be reminded not to forget your mobile device
when leaving the vehicle.
— Mobile device wireless charging: when this
function is switched on, you can charge your Qi-
capable mobile device wirelessly in the Audi
phone box.

WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or >
y

167

Audi connect

Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > 43.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEwWs.
If you logged in to myAudi in your vehicle
= page 28, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 28. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > G5. Press ona Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your

)) Depends on the country and equipment. These services
are available for a limited time.
180
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 179.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.

Z\ WarNING
Always follow the information found in > AV
in General information on page 178.
@) Note
Always follow the information found in >@ in
General information on page 178.

Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA WARNING
Always follow the information found in > AV
in General information on page 178.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control

>

4M1012721BA
Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various types of content from Ama-
zon Alexa through the MMI. The voice recognition
system is used to operate it.
Requirement: Amazon Alexa must be activated
=> page 26.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 178.
Multimedia connections
USB adapter cable
OL
a| =
oS
Fig. 155 Audi Genuine Accessories: USB adapter

[RAH-9202.
\


You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
CG) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
NUT Tas Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 215.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >

213

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 213, Multimedia
connections/> page 211, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 226 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

222

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Audi smartphone inter- party services through the MMI and does
face connection is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 213.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 226. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 213.
Check if the requirements needed to connect a smartphone have been met.

224

Checking and Filling


— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.

Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.

@) Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.

D_ The & symbol is not available in all countries.
234

Opening and closing the hood
The hood is released from inside the vehicle.



RAZ-0606

Fig. 165 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 164.
> Raise the hood slightly > page 233.
> Press the lever > fig. 165 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press itin. > AX.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock

4M1012721BA
Checking and Filling

7

The hood latch is not locked correctly. Stop im- this, always check the hood after closing it
mediately and close the hood. to make sure it is latched correctly. The hood
ima 3 is latched if the front corners cannot be lift-
Z\ WARNING ad.
— Never open the hood when there is steam or — If you notice that the hood is not latched
coolant escaping from the engine compart- while you are driving, stop immediately and
ment, because there is a risk that you could close it, because driving when the hood is
be burned. Wait until no steam or coolant is not latched increases the risk of an accident.
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of


Engine compartment ove

The most important check points.
B4M-0249


Fig. 166 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 233. Engine oil filler opening ("27) > page 237

Brake fluid reservoir (O)) under a cover
=> page 241
Washer fluid reservoir (>) 9 page 244

(@) Jump start point (+) under a cover, (-) with
hex head screw > page 244, Charging the 12
Volt vehicle battery, > page 278, Jump start-


ing The engine oil filler opening may be located ina
Coolant expansion tank (-t-) > page 240 different area depending on the specific engine.
@) Sticker* for engine oil specifications
=> page 236
235

Checking and Filling

Electrical system
If the = / B or = indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
=] Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions/driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

ZA WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

242
Battery
Plea mee eee s(el)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Multiple batteries with different technologies
may be installed in your vehicle:
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 243, 12
Volt vehicle battery or > page 243, Other bat-
tery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 243, Other bat-
tery types
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure
that the vehicle can still be started, the electrical
equipment will be limited or switched off. Some
convenience functions, such as interior lighting
or power seat adjustment, may not be available
under certain circumstances. The convenience
functions will be available again when you start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 244. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.

4M1012721BA
Checking and Filling


ZA\ WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 244.

ZA\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
= page 244, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
12 Volt vehicle battery
Explanation of warnings:

Always wear eye protection.

wear protective gloves and eye protection.

Fire, sparks, open flame, and smoking are
forbidden.
Battery acid is highly corrosive. Always

A highly explosive mixture of gases can
A» form when charging batteries.

Always keep children away from battery
es) acid and the battery.

@/ | Always follow the instructions in the oper-


fQ | ating manual.

(@) For the sake of the environment
&® ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Other battery types
Explanation of warnings:

Fire, sparks, open flame, and smoking are
& forbidden.
Always keep children away from battery
@®) acid and the battery.

@/ | Always follow the instructions in the oper-
fQ | ating manual.


Z\ WARNING
All work on the batteries must only be per-
formed by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Gases that escape from these different bat-
tery types can be poisonous or flammable.
— The contents of these battery types can be
corrosive. If any battery contents come into
contact with the skin, flush the affected
area for at least 15 minutes with clean wa-
ter. Then wash the affected area with soap.
Have the affected area examined by a medi-
cal professional.
@) Note
Components must not be connected to the
battery terminals and wires on these battery
types because this increases the risk of dam-
age, for example due to overvoltage.

243