service AUDI Q7 2020 Owner´s Manual

Opening and closing

Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.


Keys
VET 4

RAZ-0621





Fig. 24 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
34
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 33.
— Unlock the luggage compartment lid using the
emergency release > page 39.
© Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 180. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

—To trigger the alarm, press the [PANIC but-
ton @ © fig. 24.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.

4M1012721BA
Opening and closing

Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING

Follow the safety precautions > page 30.

@) Note
Protect the key against high temperatures
and direct sunlight.
@ For the sake of the environment
‘© Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to MMI: You can view the number of
keys programmed to the vehicle by selecting
on the home screen: VEHICLE > Settings &
Service > Vehicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
Unlocking and locking the vehicle

[RAZ-0025)
SS wy

Fig. 25 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or using the sen-
sors* in the door handles. The settings in the
MMI specify which doors will unlock > page 31.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 34, fig. 24.
> To lock the vehicle, press the fj button once.
Unlocking or locking using the sensors
Applies to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 25. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.

ZX WARNING

Follow the safety precautions > page 30.

@) Tips
— Only use the vehicle key when you can see
the vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
35

Opening and closing


ZX WARNING
If you have folded the backrests into the up-
right position, always check if the lock is cor-
rectly engaged by pulling forward on the
backrest.

There is a malfunction in the child safety lock.
Press the # button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.

RAZ-0352


Fig. 31 Driver's door: controls
> To activate or deactivate the child safety lock
(rear power windows and interior door handle)
for the rear doors, press the left and/or right #
button in the driver's door > fig. 31. The indica-
tor light in the button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
» Applies to: vehicles with controls for the cli-
mate control system in the rear and MMI: To al-
so restrict the operation of the climate control
system in the rear, select on the home screen:
SETTINGS > Display & brightness > Operation
in rear
When the child safety lock is switched on, the
following functions are disabled:
—The rear inner door handles
— The rear power windows
— The control panel* for the climate control sys-
tem in the rear
Message in the instrument cluster display
@/8 Child safety lock: malfunction! Please
contact Service
40
ZX WARNING
— Follow the safety precautions > page 30.
—A malfunction in the child safety lock could
allow
the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.

Power windows
Opening and closing the windows

RAZ-0723



Fig. 32 Driver's door: power window switch
Power window switches:
©® Left front door
@ Right front door
@® Left rear door
@® Right rear door
Opening and closing the windows
The driver can control all power windows. All
power window switches are equipped with a two-
stage function:
> To open or close the window completely, press
the switch down or pull the switch up briefly to
the second level. The operation will stop if the
switch is pressed or pulled again.
> To select a position in between opened and
closed, press or pull the switch to the first level
until
the desired window position is reached. >

Opening and closing

> Closing the tilted roof: pull the A> switch
downward briefly to the second level.
> Opening the roof: slide the 2S switch back
briefly twice in a row to the second level @).
> Closing the roof: push the > switch forward
briefly to the second level.
> Opening or closing partially: slide the A>
switch to the first level and hold it there until
the roof reaches the desired position.
Quick opening
You can also open the roof and roof sunshade in
one movement.
> Push the 2S switch back briefly to the second
level @) twice in a row.
Roof emergency closing
If an object is detected when closing, the roof
will open again automatically. In this case, you
can then close it with the power emergency clos-
ing function.
> Within five seconds after the sunroof opens au-
tomatically, pull the applicable button until the
roof is closed.

ZA WARNING
To reduce the risk of injury, always pay atten-
tion when closing the roof. Always switch the
ignition off and take the key with you when
leaving the vehicle.

@) Note
Always close the roof when you leave the vehi-
cle and when there is precipitation to reduce
the risk of damage to the interior equipment,
particularly the electronic equipment.
@) Tips
— After switching off the ignition, the roof and
sunshades can still be operated for several
minutes as long as neither of the front
doors are opened.
—It is not possible to open the roof when
temperatures are too low.

1) The possible number of hand-held transmitters depends
on the equipment.
42
Garage door opener
Applies to: vehicles with garage door opener
With the garage door opener, you can activate
systems such as the garage doors, security sys-
tems or house lights from inside your vehicle.
These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

Z\ WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-


plays.

@ Tips
— If you sell your vehicle, remove the key user
= page 29 and reset all settings to the fac-
tory settings > page 226.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
G) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.
— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI: >

4M1012721BA
Opening and closing

— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > @.
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed & page 43, the vehicle
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the 2 button on the
lower display. Or
> If you have programmed multiple remote con-
trol transmitters, press the ra button on the
lower display and then press the respective sys-
tem button. Or
> If you have configured the programmable
steering wheel button*, press the K button
=> page 27 and then press the respective button
for the system. Or
> Applies to: vehicles with location pairing: If you
have programmed Location pairing, press the
button for this in the upper display (notification
center > page 20). As you approach the system,
the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.

) Only applies to rolling code systems
> If you are programming the garage door opener
for the first time, press the rd button on the
lower display. Follow the instructions in the
MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the de-
sired button: @). Follow the instructions in the
MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the Z button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing!)
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
GPS pairing
Applies to: vehicles with GPS pairing
For easier operation, you can program your sys-
tem's location.
Requirements: the respective hand transmitter
must be programmed > page 43 and the vehicle
must be located in front of the system.
43
>

Opening and closing

» Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the 7 button for the system your vehicle
is facing.
> Select: Location pairing.
> Follow the instructions in the MMI.
Only a maximum of three systems can be dis-
played in the notification center > page 20. If
you would like to have all systems displayed,
press aa.
Renaming programmed systems
You can rename the programmed systems indi-
vidually.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the # button for the system that you
would like to rename.
» Select: Rename.
> Follow the instructions in the MMI.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
VY is set, select: Delete.
> To delete all systems, select: All > Delete.
@ Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
44
gramming. Follow the manufacturer's in-
structions for doing this.
G) Tips
In some cases, the system may need to be
programmed in a different mode (“D mode”).
— Switch the ignition on.
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage
door opener.
— Press and hold the desired button G).
— Select Yes, in D mode and follow the in-
structions on the MMI.

Lights and Vision

— Awarning tone will sound if you open the
door when the exterior lights are switched
on.
— Only the front headlights turn on when the
daytime running lights are switched on*. In
vehicles in certain markets, the tail lights
will also turn on.
— In cool or damp weather, the inside of the
headlights, turn signals, and tail lights can
fog
over due to the temperature difference
between the inside and outside. They will
clear shortly after switching them on. This
does not affect the service life of the light-
ing.
— When the parking lights are switched on
and the ignition is switched off, the 2002) sym-
bol appears in the light switch module.


BFV-0012


Fig. 35 Lever: switching on the turn signal and high beams
The lever operates the turn signals, the high
beams and the headlight flasher.
Turn signals (>>
The turn signal activates when you move the lev-
er into a turn signal position when the ignition is
switched on. The respective a or B indicator
light flashes.
@ Right turn signal
@ Left turn signal
The turn signal blinks three times if you tap the
lever (convenience turn signal).
If an indicator light blinks twice as fast as usual,
a turn signal bulb has failed. Carefully drive to an
authorized Audi dealer or authorized Audi Service
46
Facility immediately to have the malfunction cor-
rected.
High beams 20 and headlight flasher
> Move the lever to the corresponding position:
@ High beams on (vehicles with high beam assis-
tant*) > page 46
@ High beams off or headlight flasher
The
=| indicator light in the instrument cluster
will turn on.

ZA WARNING
High beams can cause glare for other drivers,
which increases the risk of an accident. For
this reason, only use the high beams or the
headlight flasher when they will not create
glare for other drivers.
ithe la
Applies to: vehicles with high beam assistant


The high beam assistant automatically turns the
high beams on or off depending on the surround-
ing conditions.
A camera on the rearview mirror mount can de-
tect light sources from other road users. The high
beams switch on or off automatically depending
on the position of vehicles driving ahead and on-
coming vehicles, the vehicle speed as well as oth-
er environmental factors and traffic conditions.
Switching on the high beam assistant
Requirement: the AUTO light function must be
selected and the high beam assistant must be
switched on in the MMI > page 48.
> To activate the high beam assistant, tap the
lever forward @) > page 46, fig. 35. The fa in-
dicator light appears in the instrument cluster
display and the high beams are switched on or
off automatically. The Ea indicator light turns
on if the high beams are switched on.
Switching the high beams on or off manually
If the high beams did not switch on or off auto-
matically as expected, you may switch them on or
off manually instead:

Lights and Vision

The laser high beams are switched on at speeds
above approximately 44 mph (70 km/h), when
the high beams are activated. The Ea indicator
light turns on if the high beams are switched on.
The zB indicator light turns on if the laser lights
are switched on.
The laser beam is switched back off when the
speed decreases below approximately 30 mph
(50 km/h) or when the high beam assistant
switches the LED headlights off.

Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— All repair procedures on the headlights must
be performed by an authorized Audi dealer
or authorized Audi Service Facility that will
perform the work according to Audi factory
specifications. Incorrect repairs could result
in eye injury, impair the function, and may
void the vehicle's operating license.
— Opening the laser module is not permitted
and could cause permanent injuries to the
eyes.
— Dangerous exposure to laser beams may oc-
cur if the covers are removed or if the head-
lamp module housing is opened.

@ Tips
— The headlight contains a class 2 laser. The
technical design converts the laser beam so
that there is no danger when it is used for
its intended purpose.
— The laser beam emission from the head-
lamp has been classified in accordance with
IEC 60825-1:2007.
— The possible emission is below the thresh-
old for laser class 2.
— Maximum laser beam output: SW (continu-
ous emission), wavelength range A= 400 nm
- 700 nm.
— The headlamp light functions are rated in
accordance with IEC 62471-5:2015.
— The beam emitted from the headlamp was
classified as risk group 2.
48
— Certain settings are stored automatically in
the active personal profile.
Adjusting the exterior lighting
You can adjust the exterior lighting separately.
The settings depend on the vehicle equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Exterior light-
ing.
Automatic headlights
You can adjust the following settings in the Auto-
matic
headlights menu:
Activation time - You can adjust if the headlights
switch on Early, Medium, or Late based on the
sensitivity of the light sensor.
High beam assistant > System - You can switch
the high beam assistant on and off.
High beam assistant > Laser lights - You can
switch the laser lights on and off.
Entry/exit lighting
When it is dark, the Entry/exit lighting illumi-
nates the area around the vehicle when unlocking
the vehicle and after switching off the ignition
and opening the driver's door. The entry/exit
lighting only works when it is dark and the light
switch is in the AUTO light function.
Daytime running lights
USA models: The daytime running lights can be
switched on and off.
Canada models: The daytime running lights can-
not be switched off. The lights activate automati-
cally each time the ignition is switched on.
G) Tips
Certain settings are stored automatically in
the active personal profile.

4M1012721BA
Lights and Vision

Emergency flashers


Fig. 37 Center console: emergency flashers
The emergency flashers help to make other driv-
ers aware of your vehicle in dangerous situations.
> Press the A @ button to switch the emergency
flashers on or off.
When the emergency flashers are turned on, the
a and B indicator lights will flash at the same
time.
You can indicate a lane change or a turn when the
emergency flashers are switched on by using the
turn signal lever. The emergency flashers stop
temporarily.
The emergency flashers also work when the igni-
tion is turned off.
i) Tips
You should switch the emergency flashers on
if:
— you are the last car in a traffic jam so that
all other vehicles approaching from behind
can see your vehicle
— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the Ea indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages
does not turn off, drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
By Audi adaptive light: malfunction! See own-
er's manual
Adaptive light* is not working. The headlights
still function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
By Headlight range control: malfunction! See
owner's manual
There is a malfunction in the headlight range
control system, which may cause glare for other
drivers. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
High beam assistant: malfunction! See own-
er's manual
You can still switch the high beams on or off
manually. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: currently unavailable.
Camera view limited due to surroundings.
This message appears if the camera's visual field
is blocked. The system will switch itself off. Try
switching the systems on again later.
a Automatic headlights: malfunction! See
owner's manual
The light/rain sensor is malfunctioning. The low
beams remain switched on at all times for safety
reasons with the AUTO light function. Drive im-
mediately to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
repaired.
49

Lights and Vision

© Clean the windshield @. The wipers wipe one
time after several seconds of driving to remove
water droplets. You can switch this function off
by moving the lever to position ©) within ten sec-
onds of the afterwipe. The afterwipe function is
reactivated the next time you switch the ignition
on.
Clean the headlights*. The headlight washer sys-
tem* operates only when the low beam head-
lights are on. If you move the lever to position
©, the headlights and the night vision assist
camera* are cleaned at intervals.
@ Wipe the rear window “J. The number of
wipes depends on the windshield wiper move-
ment.
The rear wiper automatically switches on when
the reverse gear is selected and the front wind-
shield wipers are on and running.
Clean the rear window @. The number of
wipes depends on how long the lever is held in
position (8). This may also clean the rearview
camera, depending on the vehicle equipment.

ZA WARNING
— The rain sensor is only intended to assist the
driver. The driver may still be responsible for
manually switching the wipers on based on
visibility
conditions.
— The windshield must not be treated with
water-repelling windshield coating agents.
Under unfavorable conditions, such as wet-
ness, darkness, and when the sun is low,
these coatings can cause increased glare,
which increases the risk of an accident. They
can also cause wiper blade chatter.
— Properly functioning windshield wiper
blades are required for a clear view and safe
driving > page 54, Cleaning/changing wip-
er blades.

@ Note
— If there is frost, make sure the windshield
wiper blades are not frozen to the wind-
shield. Switching on the windshield wipers
when the blades are frozen to the wind-
shield can damage the wiper blades.
54
— Prior to using a car wash, the windshield
wiper system must be switched off (lever in
position @). This prevents the wipers from
switching on unintentionally and causing
damage to the windshield wiper system.
G) Tips
— The windshield wipers switch off when the
ignition is switched off. You can activate the
windshield wipers after the ignition is
switched on again by moving the windshield
wiper lever to any position. The single wipe
function (lever in position @) also functions
when the ignition is switched off.
—Worn or dirty windshield wiper blades result
in streaking. This can affect the rain sensor
function. Check your windshield wiper
blades regularly.
— The washer fluid nozzles for the windshield
washer system are heated when the ignition
is on if the outside temperature is low.
— When stopping temporarily, such as at a
traffic light, the speed of the windshield
wipers automatically reduces by one level.
(eG cen a ke wiper blades
Ae

B8V-0696]

Fig. 47 Windshield wipers: changing the wiper blades
Windshield wiper service position/blade
replacement position
> Switch off the ignition and hold the windshield
wiper lever in position @) > page 53, fig. 45 un-
til the windshield wiper moves into the service
position.
> To bring the windshield wipers back to the nor-
mal position, switch the ignition on and hold
the windshield wiper lever in position @) until >