AUDI Q7 2020 Owner´s Manual

4M1012721BA
Emergency assistance


ZA\ WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-
tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns
increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 233.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.

() Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
@ Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.

Jump starting
Both jump start cables must be connected in the
correct order.

Fig. 187 Engine compartment: connectors for jump start
cables or a charger

Fig. 188 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 242.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 187.
1. Attach one end of the positive cable (red) to
the jump-start pin @ © fig. 188 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal (2) on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
279

>

Emergency assistance

> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
280
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
—The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

() Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles

4M1012721BA
Emergency assistance

(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 98.
— Switch Audi pre sense* off > page 149 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 280.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 281,
=> page 282.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 49. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may
impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 104.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA\ WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.

Front towing loop





Fig. 190 Front bumper: installing the towing loop (version
2)
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 273.
281
>

Emergency assistance

> Press the cap inward with brief, strong pressure
> fig. 189 or > fig. 190. The cap will loosen
from the bumper.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result

Vehicles with a trailer hitch*
>» Attach the tow bar or the towing cable to the
trailer hitch.
Vehicles with a factory-installed trailer hitch* are
not equipped with towing loop threads at the
rear.

ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.


in an accident.

@) Tips
Depending on the model, the shape of the
cover can vary.
Rear towing loop



Fig. 191 Rear bumper: installing the towing loop
Vehicles with a towing loop
On vehicles without a factory-installed trailer
hitch*, the towing loop threads are located on
the right rear side of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 273.
> Press the cap inward with brief, strong pressure
> fig. 191. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
>» After using, place the towing loop back in the
vehicle tool kit.
282
C) Note
To reduce the risk of damaging the trailer
hitch*, only use suitable tow bars that are
compatible with it. If a tow bar is not availa-
ble, you can use a towing cable.
G) Tips
Depending on the model, the shape of the
cover can vary.

4M1012721BA
Fuses and bulbs



Fig. 193 Driver's side cockpit: cover ©, left side of luggage
compartment: cover (©)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located in the left footwell under
the foot rest (left-hand drive vehicle or be-
hind the cover (right-hand drive vehicle) Addi-
tional fuses are located on the front side of the
cockpit (driver's side) (© and under the left cover
in the luggage compartment (0).


> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver and the reversible Torx
bit from the vehicle tool kit > page 273.
> Remove the footrest or the corresponding cov-
er.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the rear side of the cover

> Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Reattach the footrest or the cover.
Fuse color identification







Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown ASD
Red 10
Light blue 15
Yellow 20
White ortransparent |25
Light green 30
Teal 35
Orange 40

283

Fuses and bulbs

ZA WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-
tem and increases the risk of fire.

() Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
@) Tips
— The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.

Fuse assiqnment - driver’s/front


panel with plastic clip
284


Fig. 195 Front passenger's footwell (right-hand drive vehi-
cle): fuse panel with plastic clip


(brown) nn <¢ uw o v7 ov Ss ©

Zz ° . | Equipment

Engine components

Engine components

Engine components

Brake light sensor

Engine components

Engine components

Engine components

WOlOIN/
DA)
Mm]
A]WIN
Engine components

BR Oo Oil pressure sensor, oil temperature sensor

B B Engine components

Bb N Engine components

BR Ww Engine cooling

Ss
KR Engine control module

BR uw Engine sensors

BR a Fuel pump



Fuse


No. | Equipment

1 | Ignition coils

3 | High-voltage heating


4 |Compressor

4M1012721BA
Fuses and bulbs











































Fuse panel @) (red) Fuse panel (@) (brown)
5 |Engine mount 13 |Left headlight
6 | Windshield washer system control module 16 | Rear Seat Entertainment preparation
7 \Instrument panel Fuse panel ©) (red)
8 |Climate control system fresh air blower No. EGiiRirnictit
9 | Driver assist systems control module { |Anti-thelealanmaystem
UO | Eivietgendy call gystem 2 | Engine control module
+. | Wokonstart, clsetnte moter coupling 3 | Front seat electronics, lumbar support
12 |Right headlight 4 |Automatic transmission selector lever
Fuse panel (@) (black) 5 |Horn
No. | Equipment 6 | Parking brake
1 |Front seat heating 7 | Gateway control module (diagnosis)
2 |Windshield wipers 8 | Roof electronics control module
3 | Left headlight electronics 10 | Airbag control module
4 |Panoramic glass roof rl Electronic Stabilization Control (ESC), An-
5 | Left front door control module ti-Lock Braking System (ABS)
6 |Sockets 12 | Diagnostic connector, light/rain sensor
7 | Right rear door control module 13 | Climate control system
8 | Left headlight 14 | Right front door control module
9 | Right headlight electronics 15 | Climate control system compressor
10 Windshield washer system/headlight . . .
washer system Fuse assignment - Driver's side of the
11 | Left rear door control module
12 | Parking heater s
Fuse panel (4) (brown) . =
No. | Equipment awe
Seat ventilation, seat electronics, rearview 4 EET L
1 | mirror, rear climate control panel, diag- to 15
nostic connector
2 Vehicle electrical system control module,
gateway control module
3. [Sound actuatorexhaust sound tuning Fig. 196 Driver side cockpit: fuse panel with plastic bracket
4 |Transmission fluid cooling valve Face panel @) (black)
5 |Engine start, electric motor No. Equipment
8 | Night vision assist, active roll stabilization 2 | Audi phone box
9_| Adaptive cruise-assist, front radar Climate control system, fragrance system,
10 | Exterior sound 3 particulate matter sensor
1 Intersection assistant, driver assist sys- 4 |Head-up display
tems 5 |Audi music interface, USB sockets
12 [Right headlight 7 |Steering column lock

285

Fuses and bulbs












Fuse panel () (black) Fuse panel (2) (black)
8 | Front MMI display Luggage compartment lid central locking,
9 | Instrument cluster 11 | fuel filler door, luggage compartment cov-
10 |MMI/DVD drive er
11 | Light switch, switch panels 12 |Luggage compartment lid control module
12 | Steering column electronics Fuse panel (2) (red)
13 | Volume control No. Equipment
14 | MMI Infotainment system control module 1 | Rear climate control system blower
15 | Steering column adjustment 2 |Sound-amplifier
16 | Steering wheel heating 3 | Exhaust treatment, sound actuator
4 |Rear climate control system control panel
Fuse assignment - Left side of the luggage 5 | Right trailer hitch light
6 |Trailer hitch positioning motor
7 |Trailer hitch release
8 | Left trailer hitch light
9 | Trailer hitch socket
ele
a
i] a rE ia) °
U i)

TCE |

Fig. 197 Left side of the luggage compartment: fuse panel
with plastic clip

BR oO All wheel drive sport differential

Bh BR
Exhaust treatment, right rear seat adjust-
ment




















Fuse panel (@) (black)
No. | Equipment
5 |Air suspension
6 |Automatic transmission
7 Rear seat heating, control panel for rear
climate control
Third row seat adjustment
9 | Left tail light
10 | Front belt tensioner on driver's side

12 | Driver’s side rear safety belt tensioner
Fuse | (3) (
No. | Equipment
Driver assist systems control module
2 |Audi phone box, roof antenna
3 Front seat electronics, right lumbar sup-
port
4 |Side assist
5 | Rear Seat Entertainment preparation
Tire pressure monitoring system
8 Parking heater radio receiver, fuel tank
monitoring
10 TV tuner, data exchange and telematics
control module
11 | Vehicle opening/start (NFC)
12 | Garage door opener
13 | Rearview camera, peripheral cameras
14 | Central locking, right tail light
15
|Passenger’s side rear safety belt tensioner
16 Front belt tensioner on front passenger's

side


286

4M1012721BA
Fuses and bulbs

No. | Equipment

1 |Active roll stabilization

6 | Voltage converter

9 |Auxiliary battery control module

15 | Thermomanagement control module


No. | Equipment

Front seat heating

Exhaust treatment

Rear seat heating, control panel for rear
10 |.
climate control

12 | Exhaust treatment

Bulbs
Replacing bulbs
Having a bulb replaced by an authorized Audi
dealer or authorized Audi Service Facility in cases
of doubt is recommended. These facilities have
the correct tools and replacement parts as well
as the required technical knowledge.
LED lights*
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
If you still would like to try replacing the
bulbs in your vehicle yourself, read the warn-
ings regarding working in the engine compart-
ment > A\ in General information on
page 233.
Make sure the covers are fitted correctly on
the headlight and tail light so that no water
will leak in from the outside and the light
function will not be impaired.


287

Data privacy

Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
rt 1 oO g|
= +
a

Fig. 198 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
288

system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.

Z\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.

(er) ata recorder
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;