ECU AUDI Q7 2020 Owner´s Manual

4M1012721BA
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use multiple power sources for external
devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear* and on the side trim panel in the
luggage compartment*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «<> or
(4 symbol or CHARGE ONLY.

Z\ WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the vehicle key.

® Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Cup holders
Applies to: vehicles with cup holders

RAZ-0746




Fig. 77 Rear center armrest*: cup holders
Your vehicle has cup holders in the front center
console, in the door pockets, in the center arm-
rest in the second row seat and on the left and
right side in the third row seat*.
Front center console cup holders
> The cup holder @) may be under a cover. To
open the cup holder, tap on the strip on the
cover.
Cup holder in the center armrest in the
second row seat
> Fold the center armrest* downward.
> To open the cup holder, tap on the button (2).
> To close the cup holder, fold the cover back un-
til it clicks into place.

Z\ WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or >

81

Stowing and using


porcelain). You could be injured by them in
the event of an accident.

@) Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Storage and
compartments
Pelee leer lel
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
> page 34.
— Storage compartments in the door trim panel
— Storage compartment in the front center con-
sole
— Nets on the back of the front seats
— Garment hooks in the rear
— Garment hooks above the rear doors
— Bag hooks in the luggage compartment
— Net in luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-

tain any heavy, breakable, or sharp-edged

82
objects. This could impair the effectiveness
of the side curtain airbags.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
» Use non-elastic cords attached to the tie-downs
to secure objects.

Z\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.

4M1012721BA
Stowing and using



— Never exceed the permitted axle and load
and vehicle weight > page 298.
— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 66.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.
— Applies to: vehicles with third row seats: To
reduce the risk of injury, the backrest on the
second row seats must be in the upright po-
sition and locked in place if there are pas-
sengers riding in the third row.
— Applies to: vehicles with third row seats:
When there are passengers riding in the
third row seats, remove the adjustable tie-
downs* and place the rail covers on the rails
to
reduce the risk of injuries.

CG) Note
—To reduce the risk of damage, move the rear
head restraints down > page 65 before fold-
ing the rear backrests forward.
— When folding the backrest forward, make
sure the outer safety belts are in the belt
guide recess so that they do not get pinched
in the backrest lock and damaged. Other ob-
jects should be removed from the rear
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
— Let the luggage compartment cover roll up
slowly to reduce the risk of damage.
@) Tips
— The tire pressure must be adapted to the
load > page 256.
— You can purchase straps at specialty stores.
83

Stowing and using




gage compartment cover
Applies to: vehicles with luggage compartment cover


B4L-1256

Fig. 79 Luggage compartment: removing and installing
the luggage compartment cover
Follow the safety precautions > page 82.
> To attach the luggage compartment cover, pull
the cover out by the handle @) and secure it in
the mounting eyelets (2) on the side trim pan-
els.
> To remove the luggage compartment cover,
pull the lever firmly in the direction of the ar-
row > fig. 79 and remove the cover upward.
> To install the luggage compartment cover,
place the cover in the mounts on the side trim
panels on the left and right side.
> Push the cover downward until it clicks into
place.

D_Incertain countries.
84

Applies to: vehicles with air suspension
Fig. 80 Left side of the luggage compartment: rear lower-
ing button

The rear of the vehicle can be lowered to make
loading and unloading easier.
Requirement: all vehicle doors must be closed.
The trailer mode for air suspension is switched
off.
> Open the luggage compartment lid.
> Press the lower section of the button @). The
rear of the vehicle lowers.
> Press the upper section of the button @). The
rear of the vehicle will lift.
The LED in the button will turn on while the vehi-
cle is lowering. When the loading level has been
reached, the LED will stay on as long as the rear
of the vehicle is in the lowered position. The LED
turns off when the vehicle returns to the original
level.
The rear of the vehicle will be automatically
raised when you select another mode or start to
drive.
— Do not park the vehicle in a lowered loading
level.
— Also refer to the information about ground
clearance > page 109. >

Stowing and using

the partition net behind the front or rear seats.
Use the mounting eyelets @ or @) for this.
Follow the safety precautions > page 82.
> Fold the backrest forward, if necessary
=> page 85.
> To attach the partition net, secure it in the up-
per mounting eyelets first, and then in the low-
er mounting eyelets.
> Tighten and secure the straps ().
> Slide the lower section of the partition net to
the desired level @).
> To release the partition net, loosen the straps.

— The straps must face toward the rear when
attaching the partition net.
— The partition net can also be attached to the
adjustable tie-downs* > page 86.
— You must disengage the partition net before
folding the backrest back into the upright
position.
downs and ¢

Fig. 85 Luggage compartment: movable tie-downs*


: seen \
Fig. 86 Luggage compartment: luggage compartment net*
stretched out
Follow the safety precautions > page 82.
86

Tie-downs
There are tie-downs in the luggage compartment
to secure pieces of luggage and objects.
>» Use the tie-downs to secure the cargo.
Movable tie-downs
Applies to: vehicles with movable tie-downs
> To install the tie-downs, press both buttons at
the sides (@, insert the tie-down in the rail, and
lock it in place.
> To slide the tie-downs, press both of the side
buttons and slide the tie-downs to the desired
position. The tie-downs must lock in place.
> To remove the tie-downs, press both buttons at
the sides and remove the tie-down from the
rail.
> Insert the rail covers. This reduces the risk of of
damage and dirt entering the rails.
Cargo net
Applies to: vehicles with luggage compartment net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
» Fold the clip for the tie-downs upward.
» Attach the hooks for the cargo net to the tie-
downs.
ture set
Applies to: vehicles with a fixture set



Fig. 87 Luggage compartment: securing attachments
The telescoping rod @) and the securing strap (2)
help to prevent objects from sliding around in the
luggage compartment.
Follow the safety precautions > page 82.
The fixture set is located in the openings under
the cargo floor.

4M1012721BA
Stowing and using

> Insert the movable tie-downs > page 86.
> Press the button @) on the retainers and place
them on the tie-downs. Make sure the brackets
are locked into place.
> Slide the tie-downs into the desired position.
> Press the button to tighten the securing strap.
@) Tips
Store the movable tie-downs and the fixture
set in the openings under the cargo floor, if
necessary.
Applies to: vehicles with cargo mat
9 ©
+
a = ao


Fig. 88 Luggage compartment: reversible mat with back-
rest folded down
The cargo mat protects the luggage compart-
ment and bumper from dirt and scratches. You
can use it with the dirt-resistant side or the deco-
rative side.
Follow the safety precautions > page 82.
> Extend the cargo mat lengthwise or crosswise.
>» After loading or unloading, fold up the cargo
mat and close the luggage compartment lid.
> Only store the cargo mat if it is dry.

uble cargo floor
Applies to: vehicles with double cargo floor

Fig. 89 Luggage compartment: installing the cargo floor
You can store dirty or wet objects under the cargo
floor.
Removing and installing the cargo floor
> To remove the cargo floor, pull the entire cargo
floor toward the back of the vehicle.
> To install the cargo floor, insert the tabs at
both sides into the openings and slide the car-
go floor all the way in toward the backrest
> fig. 89.
Roof rack
General information
Applies to: vehicles with roof rack mount

B4M-0170

Fig. 90 Roof rail: mounting points
> To open the flap above the attachment points,
press the flap downward in the front area.
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and >
87

4M1012721BA
Warm and cold

Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
Facilities)
i

The A/C system must only be serv-
iced by qualified technicians.

Flammable refrigerant
Se
Be

Make sure all components are dis-
posed of correctly and never install
q components in the vehicle that have
been removed from old vehicles or
taken from recycling.


Lubricant in the A/C system
The exact specification and amount of lubricant
in the A/C system can be obtained from an au-
thorized Audi dealer or authorized Audi Service
Facility or at https://erwin.audiusa.com/erwin.

To ensure secure and safe operation, the A/C
system must only be serviced by qualified
technicians.

— Never repair the A/C system evaporator with
components from old vehicles or from recy-
cling.
— New replacement evaporators for portable
A/C systems must be certified and labeled
as such, so that they comply with the SAE
standard J2842 HFO-1234yf and R744.
93

4M1012721BA
Driving

reached operating temperature yet. You
could damage the engine.
— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
@ Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
Messages
Ei Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
E Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
BE Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 94, fig. 92.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
>» Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
> Switch off the ignition before leaving the vehi-
cle.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.

Z\ WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of

an accident. >

95

4M1012721BA
Driving

—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
Requirement: the ignition must be switched on.
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button 2) on the selector lever.
—The “P” next to the selector lever will light up.
“P” engages automatically if you switch the en-
gine off while the “D” or “R” gear is selected. If
you switch the engine off in “N”, “P” will engage
automatically after approximately 30 minutes.
If you want to switch to another gear from “P”,
the engine must be running.
If you cannot shift out of “P”, for example be-
cause the vehicle has no power, you may need to
use the emergency release for the parking lock
=> page 98.
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence when the
transmission shifts and how the accelerator ped-
al responds.
The selected driving program is displayed in the
instrument cluster.
— D (Drive): normal driving mode
—S (Sport): sporty driving mode
If you select the Dynamic mode in Audi drive se-
lect*, the “S” driving program will be activated.
When the ignition is switched off, the driving pro-
gram may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.

ZA WARNING
— Before starting to drive, check if the desired
gear is displayed next to the selector lever.
— Always secure your vehicle from rolling
away. Press the brake pedal or shift to “P”.
When leaving the vehicle, also set the park-
ing brake.
— Power is still transmitted to the wheels
when the engine is running at idle. To pre-
vent the vehicle from “creeping”, you must
keep your foot on the brake in all selector
lever positions (except "P" and "N") when
the engine is running.
—To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the en-
gine is running.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
— The vehicle can roll even if the ignition is
switched off.

(i) Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake
pedal. This makes it possible to “rock” if it is
stuck, for example.
97

4M1012721BA
Driving

The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 280.
Releasing the parking lock using the
emergency release
> To prevent your vehicle from rolling away, set
the parking brake ©) > page 104.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
=> page 273.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise (4) until it
stops and press it downward (2) until it locks in-
to place.
>» Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
Messages
@] transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
eo Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[8] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[8] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[&] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency >
99