ECU AUDI Q7 2020 Owner´s Manual

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using the SD card reader or connect your mobile
devices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
210
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 215.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.

4M1012721BA
Media

@) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/DVDs with an 8 cm
diameter, non-circular CDs/DVDs (shaped
CDs), cleaning CDs, and protective rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
Pee Tii
Applies to: vehicles with a DVD drive

[RAH-9153


Fig. 154 Glove compartment: DVD drive
Loading a CD/DVD
> Slide the CD/DVD straight into the DVD slot @
with the label facing up. The CD/DVD will be au-
tomatically pulled in.
Ejecting a CD/DVD
> Press the button (2).
The CD/DVD is pulled in again automatically if it
is not removed from the DVD slot within approxi-
mately ten seconds after ejecting it.
The DVD drive is accessed and operated through
the MMI % page 215.
@) Tips
— Playback cannot be guaranteed with media
files that have a high data rate.
— Always read the chapter > page 210, Gener-
al information.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 226 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 215.
(i) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
=> page 226.
211

4M1012721BA
Media

Using the Audi entert
[We]

Applies to: vehicles with Rear Seat Entertainment preparation
and Audi entertainment mobile device
Fig. 156 Rear side of the driver’s/front passenger's seat:
securing/removing the Audi entertainment mobile device

@
an
(RAH-8642

Fig. 157 Rear side of the driver’s/front passenger's seat:
tilting the Audi entertainment mobile device
Securing the Audi entertainment mobile
device
» Slide the holder for the Audi entertainment
mobile device back into the mounting slot until
you can feel and hear it lock into place. The cov-
er will open automatically when the device
locks into place.
It should no longer be possible to remove the
Audi entertainment mobile device @) without
pulling on the release mechanism () © fig. 156.
Tilting the Audi entertainment mobile device
> Hold the Audi entertainment mobile device in
both hands during the entire process.
> Tilt the Audi entertainment mobile device by
pressing on the area indicated (@ without using
strong force > fig. 157.

Removing the Audi entertainment mobile
device
> To release the Audi entertainment mobile de-
vice, pull the release mechanism on the rear
side of the device out evenly with both hands
@ ° fig. 156.
> Pull the Audi entertainment mobile device (2)
straight out of the mounting slot.
The cover on the mounting slot will close auto-
matically once you have removed the Audi enter-
tainment mobile device completely.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 213.
—SD card > page 210.
— USB © page 213.
— DVD drive > page 211.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 211, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 213.
— Connect online media > page 212.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 216.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 215.
> Select the Radio/Media tab using the multi-
function steering wheel.
215

4M1012721BA
Checking and Filling

7

The hood latch is not locked correctly. Stop im- this, always check the hood after closing it
mediately and close the hood. to make sure it is latched correctly. The hood
ima 3 is latched if the front corners cannot be lift-
Z\ WARNING ad.
— Never open the hood when there is steam or — If you notice that the hood is not latched
coolant escaping from the engine compart- while you are driving, stop immediately and
ment, because there is a risk that you could close it, because driving when the hood is
be burned. Wait until no steam or coolant is not latched increases the risk of an accident.
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of


Engine compartment ove

The most important check points.
B4M-0249


Fig. 166 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 233. Engine oil filler opening ("27) > page 237

Brake fluid reservoir (O)) under a cover
=> page 241
Washer fluid reservoir (>) 9 page 244

(@) Jump start point (+) under a cover, (-) with
hex head screw > page 244, Charging the 12
Volt vehicle battery, > page 278, Jump start-


ing The engine oil filler opening may be located ina
Coolant expansion tank (-t-) > page 240 different area depending on the specific engine.
@) Sticker* for engine oil specifications
=> page 236
235

Checking and Filling

Follow the safety precautions > page 233, Gener-
al information.
> Turn the engine off.
> Open the hood > page 234.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 167.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 236.
> Close the engine oil filler opening cap.
> Close the hood > page 234.
> Restart the ignition after two minutes and read
the current oil level in the MMI > page 237,
Checking the engine oil level.
> Add more oil if necessary.

ZA\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
238
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 233, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.

Checking and Filling

Electrical system
If the = / B or = indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
=] Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions/driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

ZA WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

242
Battery
Plea mee eee s(el)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Multiple batteries with different technologies
may be installed in your vehicle:
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 243, 12
Volt vehicle battery or > page 243, Other bat-
tery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 243, Other bat-
tery types
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure
that the vehicle can still be started, the electrical
equipment will be limited or switched off. Some
convenience functions, such as interior lighting
or power seat adjustment, may not be available
under certain circumstances. The convenience
functions will be available again when you start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 244. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.

4M1012721BA
Emergency assistance


ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.

G) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
Completing
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.

ZA\ WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi

Service Facility for assistance.

@ For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.

@) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 273.
> Set the parking brake.
> Select the “P” position.
» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 273 and the
spare tire.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.

ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.



i
Fig. 180 Wheel: wheel bolts with caps
@

Oo-q
th.
is y
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 180.
> Remove the cap with the plastic clip.
275

Emergency assistance

> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 278 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.

ZA\ WARNING
— Read and follow the important information
and notes under > page 253.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk

of an accident.
©) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.

To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
278
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> Store the replaced tire securely in the luggage
compartment > page 82.
» Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 265.
> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.

Emergency assistance

> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
280
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
—The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

() Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles

4M1012721BA
Emergency assistance

(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 98.
— Switch Audi pre sense* off > page 149 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 280.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 281,
=> page 282.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 49. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may
impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 104.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA\ WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.

Front towing loop





Fig. 190 Front bumper: installing the towing loop (version
2)
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 273.
281
>