reset AUDI Q7 2020 Owner´s Manual

4M1012721BA
Radio

Delays may occur when switching automati-
cally between normal frequency bands and
online radio.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion list. sets using the presets list > page 204.

Online radio: no playback from online ra-_ | Check if a suitable data plan was purchased > page 183.
dio.

209

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using the SD card reader or connect your mobile
devices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
210
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 215.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
Rear Seat Entertainment
music interface. preparation
— Extremely high or low temperatures that ‘mall inate
can occur inside vehicles can damage mobile Applies to: vehicles with Rear Seat Entertainment preparation
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
The Rear Seat Entertainment preparation in-
cludes cables and a mount for Audi entertain-
ment mobile device in the driver's and front pas-


@ Tips senger's seat backrests.
— Always follow the information found in The suitable Audi entertainment mobile package
=> page 81. can be obtained from the Audi Genuine Accesso-
— When you switch the ignition off, the USB ries program.
ports are still supplied with power until the
energy management intervenes. AN WARNING
— Do not use an additional adapter cable or If you are transporting a child in a rear-facing
USB extension cable to connect mobile devi- child safety seat in the rear of the vehicle, re-
ces to the Audi music interface that already move the Audi entertainment mobile device
have a cable or that must be connected with from the backrest on the front seat to reduce
a USB adapter cable (> page 213, fig. 155). the risk of injury.
Using an additional adapter or US extension
cable may impair functionality. @) Note
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP G) Tips
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap-
proved equipment can cause damage to the
vehicle electrical system.
— Always read the chapter > page 292.
— The Rear Seat Entertainment preparation is
not intended to charge other electronic de-
vices.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
214

4M1012721BA
Media

@) Tips
— Not all video DVDs have parental control.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
— The protection levels for the parental con- PIN can only be reset by an authorized Audi
trol are based on the US standards from the dealer.
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
Supported media and file formats
Cea CN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:






Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices > page 213 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_|.opus_ | .flac -m4a_——|.mpg; -mp4 .wmv
tension -m4b | .ogg -mpeg -m4v .asf
aac .oga -Mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.

50,000 files per playlist/folder

221

Additional settings

@) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
> page 221.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction

corrected.

226
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
(i) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
Connection manager
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset

4M1012721BA
Checking and Filling

To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
Eg Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
C) Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
245

Index

Night vision assist...............-..000- 126
Cleaning the camera...........2--000- 268
Notification center..............022.000. 20
O
Octane rating (gasoline)................ 229
Odometer’ sas ie cancers wo aonvene «+ sewnare @ # severe 14
Resetting...............0..00.0000002 14
Office address
refer to Business address...........005 195
Offroad
refer to Offroad driving................ 106
Offroad
driving «: « s swas zs exes 2 e ews 2 ye 106
OFF (climate control system) .............. 90
Oil
referto Engine oil................-.-- 236
On-board computer...............22.05. 14
On Board Diagnostic System (OBD)... 233, 288
Online destination
refer to Online Points of Interest........ 189
Online map
refer to Satellite map................. 196
Online MEd sie «= wise se wares se Reve a HHH 212
Online Points of Interest.............0.. 189
Onlin@ radio = wees =: wesu 2 e eee s see ee 206
also refer to Online radio.............. 206
Online roadside assistance.............. 185
Online services
refer LO CONNECE: « 2 cere e eiven ee rue oe 178
Online system update...........0e. eee 226
Online traffic information............... 199
OPENING: = s sews < & news & x wes + eo eoES ee ee 30
Automatic luggage compartment lid...... 38
Convenience opening................05 41
Fuel fillerdoor': « = sass ¢ = sees ¢ e sees 2 gos 230
HOOd « & serene ve soveese ¢ x eames 2 meen 2 tE 2 234
Luggage compartment lid............... 37
Luggage compartment lid with foot motion . 39
Panoramic glass roof..............0.005 41
Sunshade (roof) ............-..00 eee eee 4l
WiIndOWS): s cece 3 x eee 7 ¢ ReeS GF BERS FF 40
Opening and closing
refer to Unlocking and locking........ 30,35
Operating
Headsup displays: « « cicen se owe oo ome vo ave 24
Instrument cluster................005- 12
306

Multifunction steering wheel............ 12
Multi Media Interface............... 16,19
TEXE INP Uti = y ecm + yawe so RoE x © BeeeD 8 BE 22
Touch displayies. «mci se nwcne ee onene ae eace 16
Voice recognition system.............-. 25
Optional equipment number............. 297
Options
Media....... 0.0... eee eee eee eee eee 219
NaVigatiOtiiis< « savew 5 = sus & = meme 2 eae 199
RAGIO annus: «a neues 4 i aseaias a o semwine ou amine & 207
Overview (COCKpit) sss: ss savers ¥ & ones 8 emai & we 6
P
PainticOd@ies < o wens a ¥ sere oo een ae Ree ce 297
Paint dattag@iswc = x xem 2 s eee 2 5 eee 2 pee 269
Panic BUtHON » agus : x wean ss ame 2s See Zoe 34
PANIC button....................000005 34
Panic
function ...............0 eee eee eee 34
Panoramic glass roof.............00000 0 41
Convenience opening and closing......... 4l
Emergency closing... ........sceeeeveees 42
Quick opening............-...00 eee ee 42
Parental control
DVD 2... eee eee
Parking aid... ... 0... cece cece
Adjusting the volume.................
Automatic activation..................
Cleaning the sensors and camera
Deactivating rear cross-traffic assist... . . 163
Parkingzaid plus: = sss 2 0 were @ 6 wanes @ os 156
Peripheral
cameras...........---.000-5 158
RearvieW CaiMera sites ss wean sb vies s vas 158
Trailer views 3 = ssw x aseuow 2 2 cowie 2 2 ammo 160
Parking and maneuvering..............- 156
Parking brake
refer to Electromechanical parking brake. 104
Parking lightSieses 2 + acu so ane se orem 6 2 eae 45
Parking lock emergency release........... 98
Partition Het s sess = sees sy com ce eee gE ee 85
Password
myAudi automatic login.............00. 28
Paths’; « = sees = 5 Gee g + Rees GE BeeS ee ee gee 17
Pause (media files)................000-. 215
Pedals. .... 2.0... cece eee eee eee 98
Pedestrian detection................... 126
Perchlorate .... 0... 0. cee eee eee eee eee 292

Index


ROOFIACK:. cones + sucwows ae crews a cuceTOS wv co a 87
also refer to Roof rack............00 eee 87
Route guidance
StODPING ssiss x ¢ eave ¢ F Sanas ¢ § eGR YS eae 191
also refer to Navigation............... 186
RUMPFLAt CIES) » ey: + 2 secyse 2 s ceases 2 9 ewe 265
Running direction (tires)..............-. 278
S
Safety BeltSicus ¢ s eeus iy wees i RewG Ga emN ee 66
Cleaning’: « « ssi =» een eo www = een eo a8 270
Locking
Securing child safety seats.............. 78
Satellite Map... .. ee. ee eee eee 196
Saving fuel
ENGroy CONSUNIErS: cu = x nous 2 = wares 3 ¢ ee 15
Recuperation « «esc ee ones wen ws were we 15
Screen
refer to Touch display.................. 16
Serewa river's « i cxasns ww inasons «a oncwose so amiuene a 273
SDicard reader(MMI) wesc si isis oi ase vos 210
Search-ared (POD, sasse «2 seca ¢ a caw x 2 eyes 189
Search
function
refer to Free text search............... 219
Seat:heating sosien = a vce x 2 mewn + ei we RO 91
Seats
Adjusting the front seats................ 59
Adjusting the rearseats................ 61
Cleaning s < = secs = + cows ts eee ge geen ae we 270
FOLIA Gia. so cievee we arene © & anaveina v & anaueie » owe 85
Front passenger’s seat adjustment....... 61
Head restraints’; « = ss < = saws x e enw 5 2 we 64
Massage function...............-000 ee 59
Memory function............. 00 cece eee 70
Resetting the position.................. 61
Storing aseatipnotile cose « 2 swe vw anaes x ¥ a 70
Seatventilationion «x scsi oo wwe vo canvas 2 0 a 91
Selecting a source (media).............. 215
Selector lever's « = swe « 2 smae 2 e eee 5s meer « 96
Self-learning navigation
refer to Personal route assistance....... 194
Sensors
COVERAGE ATCAS siciers is & swans © + ceweae eo vesna 119
Locations ....... 0.0... cece eee eee eee 120
Service interval display...............0. 245
Setting measurement units.............. 225
308
SEEING Sis vs cess © os awouens w etewens av pasion We aa 225
Announcements and tones............. 225
BlUGtOOENs « = awe sy meme + o ewe ee eee gs 226
Daterand time vinin « 2 saws ve wine xe were oa 225
Language......... cee cece eee ee eee 225
Measurement units.................0. 225
Mediates « s wc os emis © wen & 6 mane oo oer 220
Navigation.................0..00000- 199
R&GIG sues s ¢ warae x 2 eee Fo RGR Bee EY 208
SOUNG sean o 2 ween o 8 ec es eRe wie 8 Oe 225
SySteM . 0. eee eee 225
THIME ZONE sess ¢ s Sasa so RNG oF SeES 4 ES 225
WIEFIMORSPOU's sores «2 sews oo somes oo omen 182
Setting the language................... 225
Setting the tim@ ss « + 2205 es seen sa pews ees 225
Shade
Rear window/rear doors................ 53
Shift’ pad leSwene: « = savy: 2 » aeme = ¢ ees 5 eee 98
Shipveartier': = ese eeeg cs meee se eee ee ee 109
Shortcut
PEfEPCOSHOUECUES: « sees « 5 cawws x 2 eae a ¥ 21
SHOPECUES:: + x neo: 2 ¢ eases Fe SeUOS Fe Re 21
Shuffl@cas « < sees se eoes st es a ee eee 217
also refer to Shuffle..............000- 217
Side’assistsscs sv aes + ¢ cares + 2 wee yo ws 150
Cleaning the sensors..............0-.. 268
SIMM¢atd « = ssonsis + a ceuvie ¥ stevens wv seein we eee 179
SiriusXM alert notifications.............. 205
Sliding/tilting sunroof
refer to Panoramic glass roof............ 4l
Smmart:favorites:. . icon ee mene vv eacane we sone 205
Smartphone
Wireless:chargings. » «scm» « exsuese a « sumac « 167
also refer to Telephone................ 165
Snow chains..............0 eee eee eee ee 262
Socket... .. 0... eee eee ee eee eee eee 81
Software
Update... 2.0... eee eee eee 226
Software information
Legal Inforitiationls « « caws x © xewy ao cows a 227
Software version (MMI)
Version information..............0005 227
Sound
refer to Adjusting the sound............ 225
Speed limit information
refer to Traffic sign recognition......... 123