ESP AUDI Q7 2021 Owner´s Manual

Care and cleaning




Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Decorative parts | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
and
trim
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth

Carbon compo-__| Deposits clean the same way as painted parts > page 280
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®

a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts | Deposits Mild soap solution®
and
trim
Plastic parts Deposits Damp cloth



Heavier deposits Mild soap solution @), detergent-free plastic cleaning solu-

tion, if necessary

282

4M1012721BC
Care and cleaning




Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary)

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
dried stains: oil cleaning spray

Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather


nents

Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components

@) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

Z\ WARNING

The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.

() Note
— Headlights and tail lights

283

Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

ZX WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.

Equipment

Vehicle tool kit, tire mobility kit, and
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack


Fig. 178 Luggage compartment: cargo floor cover
The vehicle tool kit, vehicle jack*, tire mobility
kit*, and compressor* are stored in the luggage
compartment under the cargo floor cover
> fig. 178.
> Lift the cargo floor using the handle > fig. 178.
@) Tips
The vehicle jack* does not require any mainte-
nance.
286
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 286.
>» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 286.

time) iS ads
Applies to: vehicles with tire mobility kit

B8U-0100



Fig. 179 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
— If the tire has cuts or punctures that are larger
than 0.16 in (4mm) @ © fig. 179
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations.

ZA WARNING
— Please note that the tire mobility kit cannot
be used in all situations, and that it may on-
ly be used temporarily. >

Emergency assistance

@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
294
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
C) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 102.
— Switch Audi pre sense* off > page 154 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 294.

4M1012721BC
Fuses and bulbs



Fig. 195 Driver’s side cockpit: cover ©, left side of luggage
compartment: cover (©) (opening on the right only in
vehicles with plug-in hybrid drive*)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located in the left footwell under
the foot rest (left-hand drive vehicle or be-
hind the cover (right-hand drive vehicle) Addi-
tional fuses are located on the front side of the
cockpit (driver's side) (© and under a cover in the
luggage compartment (0).



> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver and the reversible Torx
bit from the vehicle tool kit > page 286.
> Remove the footrest or the corresponding cov-
er.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the rear side of the cover

» Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
>» Reattach the footrest or the cover.
Fuse color identification







Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown AS
Red 10
Light blue 15
Yellow 20
White ortransparent |25
Light green 30
Teal 35
Orange 40

297

4M1012721BC
Data privacy

Data privacy
Privacy
notice
You can find information about responsibility for
data protection in the MMI.
Transmitted information
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Legal notes > About Audi
connect.
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
The functionality of the park assist plus requires
detecting and evaluating the vehicle's path. This
is done by cameras installed permanently on the
vehicle that detect objects in the vehicle's sur-
roundings (such as obstacles or guard rails). The
live images from the cameras are transmitted to
the applicable control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
5 io. oO
2 x= + oO



Fig. 201 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.

ZA\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
h data recorder
Event Data Recorder

This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time, >
303

Data privacy

typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,

D_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
304
by ESC, ABS, Audi pre sense’, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
— If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Data memory for autonomous driving!)
Applies to: vehicles with data memory for autonomous driv-
ing
When park assist plus is active > page 172, data
is stored in a memory in the vehicle. This data is
continuously overwritten by more current data
after a few seconds. The data is erased when the
ignition is switched off.
In certain situations, such as if an airbag has
been triggered or a parking process was ended,
the corresponding technical data may be stored
in the data memory for autonomous driving. The
data memory for autonomous driving is a read-
only memory that has a limited amount of stor-
age space. If the storage space is full, the oldest
data will be overwritten with the newest data. >

4M1012721BC
Data privacy

Exporting data
You can read out the data memory for autono-
mous driving and export this data to a USB stick.
The settings depend on the vehicle equipment.
Requirement: the vehicle must be stationary, the
automated systems must not be active, and the
ignition must be switched on. A USB stick must
be connected to the USB input.
» Applies to: MMI: Select on the home screen:
SETTINGS > Data management > Statistics.
> Follow the instructions in the MMI.
The export will be canceled if you switch menus,
for example.
Recorded data
— Driver interactions (such as the driver pressing
the brake pedal)
— Vehicle dynamics (such as speed)
— Status of automated systems
— Control requests
— Relevant measurements from monitoring the
surroundings
— Image data from monitoring the surroundings
— System status, timestamp, and vehicle location
when deactivating/activating park assist plus
You can find additional information in the MMI:
— Applies to: MMI: Select on the home screen:
SETTINGS > General > Legal notes > About the
data memory.
@) Tips
— The data is processed and stored locally in
the vehicle. It is not automatically transmit-
ted to Audi or other third parties, for exam-
ple through the cloud. The owner or driver is
responsible for the data. Audi does not have
access to it.
— For additional information and the evalua-
tion of data, please contact Audi Customer
Care.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, Audi may collect data
for the following purposes, for example: offer
and product optimization, public safety, provision
of Audi connect remote vehicle services, and
adaptation to customer expectations. For exam-
ple, various technical function data, environmen-
tal data, driving data, and usage data will be col-
lected for a specific purpose and forwarded to
Audi. The data will be sent from the vehicle at
the time the data was collected.
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
Audi, contact an authorized Audi dealer or au-
thorized Audi Service Facility for more informa-
tion. You also have the option to deactivate data
transmission within the privacy settings.
Privacy settings
Applies to: vehicles with Audi connect
> Applies to MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect
services remain activated. The majority of
the Audi connect services are deactivated.
305

Data privacy

When the function is switched off, the data con-
nection will be available in order to use Audi
connect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 31. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 22.
— If the transmission of data is limited, it will
have the following effects on the exchange

D_ In certain countries.
306
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
Audi collects, uses, stores and shares your per-
sonal information, such as contact data, vehicle
data, usage data, driving data and precise geolo-
cation, in order to provide you with the products
and services you have purchased or requested,
and for a number of other purposes, for example,
to track quality issues, to performance and safe-
ty, to meet our internal compliance or legal re-
quirements and to market to customers and po-
tential customers. For a more complete list of
the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our >

4M1012721BC
Data privacy

data handling practices with respect to a particu-
lar service.
You can find additional information about our da-
ta privacy practices in your MMI.
> Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About
Audi connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
307