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Telephone
184
Operation via iDrive
You can operate the following functions using
iDrive:
>Accepting/rejecting calls
>dialing phone numbers
>Selecting phone numbers from the phone
book
>Selecting stored phone numbers, e.g. from
the list of received calls
>Ending a call
When the ignition is switched off or in radio
readiness, e.g. after taking the remote control
out of the ignition lock, you can continue an
ongoing call via the hands-free system for sev-
eral minutes.
Voice quality
If the person you are talking to is having difficul-
ties understanding you, this may be due to
excessive background noise. The full prepara-
tion package mobile phone can compensate for
these noises to a certain extent. To optimize
voice quality during a call, we recommend that
you:
>Reduce background noise, e.g. by closing
the windows, reducing air flow from the
automatic climate control or pointing the
open front air vents downward.
>Reduce the volume of the hands-free sys-
tem.
Requirements
>The mobile phone's pairing data are stored
by the vehicle and the mobile phone is oper-
ational.
>The engine is running or the ignition is
switched on.
>The mobile phone is recognized by the
vehicle.
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Press the button on the steering wheel
or
"Accept"
Rejecting a call
"Reject"
The caller is diverted to your mailbox if the mail-
box was activated.
Ending a call
Press the button on the steering wheel
or
1."Telephone"
2."Active calls"
3.Select an active call.

185
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Dialing phone numbers
1."Telephone"
2."Dial number"
3.Select the digits individually.
4.Select this symbol to establish the con-
nection
or
press the button on the steering wheel.
The phone number can also be entered using
voice commands
*, refer to page189.
For your phone number to be displayed to the
person you are talking to, the display of phone
numbers must be enabled by your provider.
Calls with multiple parties
You can switch between calls and combine two
calls to a single conference call. These func-
tions must be supported by the mobile phone
and the service provider.
Accepting a call while speaking to
another party
This function depends on the service provider
and may have to be enabled. The mobile phone
may have to be set up accordingly.
If a second call comes in during an active call,
you will hear a call waiting signal.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish another call during an active call.
1."Telephone"
2."Active calls"
3."Hold"
The existing call is put on hold.
4.D ial the new phone number or se lec t it fro m
a list.
Switching between two calls, toggling
>Active call: indicated by a red handset
>Call on hold: indicated by a green handset
To switch to the call on hold, select this hand-
set.
Establishing a conference call
Two calls can be connected to a single tele-
phone conference call.
1.Establish two calls.
2."Conference call"
When terminating a conference call, both calls
are ended. If the call is terminated by one of the
other parties, the other conversation may be
continued.

Telephone
186
Phone book
The phone book accesses the contacts* and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"
2."Phone book"
All contacts with a phone number are displayed.
A symbol indicates the storage location of the
contacts.
Calling a contact
1.Select the desired contact.
A connection is established immediately if
calling contacts with one phone number.
For contacts with several phone numbers:
2.Select the desired phone number.
The connection is established.
Editing a contact
The entries in the contacts can be changed.
When a contact from the mobile phone is
changed, the changes are not stored on the
mobile phone. A copy of the entry is stored in
the vehicle.
1.Highlight the contact.
2.Open "Options".
3."Edit entry"
The contact can be edited.SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a des-
tination.
Mobile phone
SymbolMeaning
Contact with one phone
number.
Contact with more than one
phone number.
Call not possible. Mobile
phone has no reception or
network or does not have
Teleservice Call
* activated.

187
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Redialing
The eight phone numbers dialed last are stored.
Dialing the number via iDrive
1."Telephone"
2."Redial"
3.Select the desired entry.
The connection is established.
Deleting entries individually or deleting
all entries
1.Highlight an entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight an entry.
2.Open "Options".
3."Store as new contact" or "Add to existing
contact".
4.Select the type of number: "Home", "Busi-
ness", "Mobile" or "Other".
5.Complete the entries if necessary.
6."Store contact in vehicle"
Received calls
The 20 calls that were last received are
displayed.
1."Telephone"
2."Received calls"
Calling a number from the list
Select an entry.
The connection is established.
Deleting entries individually or deleting
all entries
1.Highlight an entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight an entry.
2.Open "Options".
3."Store as new contact" or "Add to existing
contact".
4.Select the type of number: "Home", "Busi-
ness", "Mobile" or "Other".
5.Complete the entries if necessary.
6."Store contact"
Messages
Various types of messages can be displayed:
>Messages from My info
>Messages from the BMW Concierge
service

Telephone
188
Displaying messages
1."Telephone"
2."Messages"
3.Select the desired message.
My Info
To start destination guidance:
1.Select the message that contains the
desired destination.
2. "Start guidance" or "Add as another
dest.".
To dial the number in the message:
1.Select the message that contains the
desired number.
2. "Call"
Messages from the concierge service
To use the address in destination guidance*:
1.Select the message.
2. "Start guidance" or "Add as another
dest.".
3.Start destination guidance, if necessary.
To dial a phone number:
1.Select the message.
2. "Call"
To save an address:
1.Select the message.
2.Open "Options".
3."Store contact in vehicle"
Deleting messages
1.Select the message to be deleted.
2.Open "Options".
3."Delete message" or "Delete all messages"
Switching between mobile
phone and hands-free system
From mobile phone to hands-free
system*
You can continue ongoing calls outside of the
vehicle's Bluetooth range via the hands-free
system as long as the engine is running or the
ignition is switched on. Depending on your
mobile phone, the system automatically
switches to hands-free mode.
With mobile phones that do not automatically
switch to hands-free mode:
Depending on the type of mobile phone you are
using, it may be possible to continue the con-
versation via the hands-free system. Refer to
the display on your mobile phone and/or your
mobile phone's operating instructions.
From hands-free system to mobile
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via
the mobile phone, depending on your mobile
phone model. Refer to the display on your
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth
link, refer to page183.
Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.

Telephone
190
Adjusting the volume of the
instructions
You can adjust the volume for the instructions
from the system:
Turn the button during an instruction.
This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use.
Calling
Dialing phone numbers
The connection to the desired subscriber is
established.
Correcting phone numbers
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
You have the option of repeating the command
{Correct number} until all of the digits have
been deleted.
Deleting phone numbers
All digits entered up to this point are deleted.
Redialing
To redial the phone number dialed last:
Voice-activated phone book*
Depending on the vehicle 's equipment, it can
be necessary to establish a separate voice-acti-
vate phone book.
For entries in the voice-activated phone book,
only use names in the language of the voice
activation system and no abbreviations.
The entries must be entered using voice com-
mands and are separate from the memory in the
mobile phone. In this case, phone numbers
stored on the mobile phone cannot be called up
or saved there using voice commands. Up to 50
entries can be set up. An entry always consists
of a name and a phone number.
Creating and editing a voice phone
book
To store an entry:
An entry always consists of a name and a phone
number.
To delete an entry:
You can delete any entry from the voice phone
book. 1.{Dial number}.
2.Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3.{Dial}.
{Correct number}.
The digits are deleted.
{Delete}.
{Redial}.
1.{Save name}.
2.Say the name.
Saying the name for the voice phone
book should not take longer than
approx. 2 seconds.
3.Say the phone number after being
prompted to do so by the system.
4.To save the phone number:
{save}.
1.{Delete name}.
The dialog for deleting an entry opens.
2.Say the name when prompted.
3.Confirm the query with {Yes}.

Contacts
194
Selecting name display
Names can be displayed in different sequences.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored in
your mobile phone, the name display can differ
from the selected display.
Selecting a contact as the navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be matched to the
navigation data.
1.Select the desired contact and highlight the
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
If the address is corrected and stored, then a
copy is created in the vehicle. The address is
not changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited,
the changes are not stored on the mobile
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed. When cer-
tain prerequisites are met, a specifically identi-
cal contact entry is established.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
*
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".

195
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to
Customer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
*

BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page188.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
* is paired, a
connection is established to BMW Road-
side Assistance.

BMW Assist
198
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.