BMW 6 SERIES COUPE 2004 E63 Service and warranty information

Trip interruption coverage is limited to
$750.00 per incident, to a maximum of five
days per incident.
Always contact BMW Roadside Assistance
for trip interruption benefits. They will assist
in making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with
each company and location, and are subject
to change without notice.
Simply display your BMW Service Card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with
detailed, east to read, computerized trip
itinerary and companion map package.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires,
and mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in
Alaska, California, Hawaii, Oregon, Wisconsin
and Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New Vehicle Limited Warranty.
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29
Summary of BMW Limited Warranties
*The California Emissions Control System Limited Warranty applies to all 2004 U.S. specifica-
tion BMW vehicles sold, leased, and/or registered in California, Maine, Massachusetts or
Vermont.

New Vehicle Limited Warranty –
2004 Models (Valid Only in the
U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2004 U.S. specification
vehicles distributed by BMW NA or sold
through the BMW NA European Delivery
Program against defects in materials or
workmanship to the first retail purchaser, and
each subsequent purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first
retail sale, or the date the vehicle is first
placed in service as a demonstrator or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the
vehicle must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW center,
during normal business hours. The BMW
center will, without charge for parts or labor,
either repair or replace the defective part(s)
using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made
become the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in
material or workmanship for a period of 10
years, unlimited mileage from the date of
purchase. In order to be eligible for this
coverage, the vehicle must be a new car
retailed in the State of Kansas and the repair
performed by an authorized BMW center in
Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the new
vehicle warranty period.
Roadside assistance and other owner
benefits are available by calling:
1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this
Statement (page 26).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear
or deterioration due to driving habits or
conditions, such as brake pads/linings,
brake discs, clutch disc, pressure plate,
filters, upholstery, trim and chrome items,
paint finish, drive belts, glass, and similar
items, are specifically limited to defects in
material or workmanship.
This warranty does not apply to the follow-
ing:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance,
environmental influences, flood, accident or
fire damage, road salt corrosion, or use of
improper or contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper shift-
ing of the transmission.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refriger-
ant.
Failure to maintain the vehicle properly in
accordance with the instructions in the
Owner’s Manual or the Service section of this
Statement, that results in the failure of any
part of the vehicle.
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Modification of the vehicle or installation of
any performance accessories or components
attached to the vehicle which alters the origi-
nal engineering and/or operating specifica-
tions or which result in damage to the other
original components, electrical interference,
electrical short, radio static, water leaks and
wind noise.
Tires are warranted by their respective
manufacturer as detailed in the applicable tire
manufacturer’s warranty statements.
Instructions for proper tire care and mainte-
nance are contained in the Owner’s Manual.
Should you experience difficulty in obtaining
warranty service from a tire manufacturer,
your authorized BMW center will assist you in
resolving the difficulty.
Non-BMW Parts – While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the
use of non-genuine parts.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the
vehicle has been declared a total loss or
sold for salvage purposes, or if the vehicle
has been used in any competitive event.
General
These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN. BMW
NA HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING
LOSS OF TIME, INCONVENIENCE, OR
LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequen-
tial damages, so the above limitations and
exclusions may not apply to you.
The BMW Certified Pre-Owned limited
warranty is applicable to the retail purchaser
and each subsequent retail purchaser (not for
resale purposes) of the CPO vehicle sold
through an authorized BMW center for 2
years or 50,000 miles from the effective date,
whichever occurs first.
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Limited Warranty –
Rust Perforation 2004 Models
BMW NA warrants this original vehicle
against defects in materials or workmanship
which will result in rust perforation of the
vehicle body for a period of 6 years, without
mileage limitation, commencing on the date
of first retail sale, or the date the vehicle is
first placed in service as a demonstrator or
company vehicle, whichever is earlier.
To obtain service under this warranty, the
vehicle must be brought, upon discovery of
any rust perforation, to the workshop of any
authorized BMW center. This BMW center
will, without charge for parts or labor, either
repair or replace the defective part(s). The
decision to repair or replace said part(s) is
solely the prerogative of BMW of North
America. Parts for which replacements are
made become the property of BMW of North
America.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the
vehicle must be inspected at least every two
years. Any areas requiring preventative
maintenance must be repaired. (THIS
INSPECTION/MAINTENANCE IS AT THE
OWNER’S EXPENSE).
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if
necessary, due to dirt accumulation.
b. Repairing any damages to undercoating or
paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America makes no other
express warranty on this product except the
new car warranty or the warranty as to the
emission control system. THE DURATION OF
ANY IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS
WARRANTIES HEREIN.
BMW OF NORTH AMERICA HEREBY
EXCLUDES INCIDENTAL AND CONSE-
QUENTIAL DAMAGES, INCLUDING LOSS
OF TIME, INCONVENIENCE, OR LOSS OFUSE OF THE VEHICLE, FOR ANY BREACH
OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequen-
tial damages, so the above limitations and
exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights which
vary from state to state. Any legal claim or
action arising from any express or implied
warranty contained herein must be brought
within 12 months of the date it arises.
This warranty does not apply to the
following:
a.Damage caused by negligence, improper
accident damage repairs, or improper use.
b. Damage attributable to failure to perform
required inspections/maintenance at the
specified intervals or in accordance with
the BMW rust inspection/maintenance
program instructions. Proof must be
provided by a paid invoice or filling in the
appropriate boxes in the Service Section
of this Statement.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the
vehicle has been declared a total loss or
sold for salvage purposes, or if the vehicle
has been used in any competitive event.
32

Federal Emissions System
Defect Warranty (Valid only in
the U.S.A. and Puerto Rico)
This warranty applies only to U.S. specifica-
tion vehicles distributed by BMW of North
America (BMW NA) or sold through the BMW
NA European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regula-
tions of the U.S. Environmental Protection
Agency applicable at the time of manufacture
and (b) is free from defects in materials and
workmanship which would cause it to fail to
conform with applicable regulations for a
period of 2 years or 24,000 miles, whichever
occurs first, except for specific emission
control components (as listed on page 36),
for which the warranty period is 8 years or
80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the car must be
brought to any authorized BMW center during
normal business hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The
decision whether to repair or replace said
parts is solely the prerogative of BMW NA
and must be expected to correct the failure of
the warranted part. Parts for which replace-
ments are made become the property of
BMW NA. In all cases, a reasonable time
must be allowed for warranty repairs to be
completed after the car is received by the
BMW center.
For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your BMW center.It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule
for the BMW Emission Control System.
Service intervals are computed by the
onboard BMW service interval indicator and
displayed on the instrument panel. The
instructions for proper maintenance and use
can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating
this warranty, the owner may elect to have
maintenance, repair or replacement of the
emission control systems performed by any
automotive repair establishment, or elect to
use parts other than certified BMW Service
Parts. However, the cost of such service or
parts will not be covered under this warranty,
except in emergency situations. In an
emergency situation, where an authorized
BMW center or a warranty replacement part
is not reasonably available (within 30 days),
repairs may be performed at any available
service establishment using any equivalent
part. BMW NA will reimburse the owner for
such emergency repairs (including labor,
parts and diagnosis not to exceed BMW NA
rates for labor, parts, and diagnosis in said
area) that are covered under this warranty.
Replaced parts and paid invoices must be
presented at a BMW center as a condition of
reimbursement for emergency repairs not
performed by a BMW center.
The use of replacement parts, which are not
of equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or
Authorized Remanufactured Parts are used
for maintenance, repair or replacement of
components affecting emission control, the
owner should obtain assurances that such
parts are warranted by their manufacturer to
be equivalent to genuine BMW parts in
performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW
parts.
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However, the use of non-BMW replacement
parts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-BMW parts or non-EPA certified
parts cause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident,
flood, misuse, improper adjustment, modifica-
tion, alteration, tampering, disconnection,
improper or inadequate maintenance, use of
leaded fuel or fuels containing more than
10% ethanol, or other oxygenates with more
than 2.8% oxygen by weight (i.e., more than
15% MTBE or more than 3% methanol plus
an equivalent amount of co-solvent).
The replacement of maintenance parts, such
as spark plugs, filters and similar items used
in required maintenance services, the repair
or replacement of maintenance parts beyond
the first required inspection/maintenance, or if
the part has been replaced earlier for reasons
other than it being defective.
The car or any part of the car unless a failure
causes the car to fail to conform to applicable
emission regulations.
Any car on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The car, if the vehicle identification number is
altered or cannot be read, or if the car has
been declared a total loss or sold for salvage
purposes.
General
These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN.
BMW NA HEREBY EXCLUDES INCIDENTAL
AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVE-
NIENCE, OR LOSS OF USE OF THE
VEHICLE, FOR ANY BREACH OF ANYEXPRESS OR IMPLIED WARRANTY,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequen-
tial damages, so the above limitations and
exclusions may not apply to you. Additionally,
if you are a California, Maine, Massachusetts
or Vermont resident and your vehicle is regis-
tered in that state, your vehicle is eligible for
California Emissions Warranty coverage.
These federal warranty provisions also apply
to all vehicles sold in all U.S. states and terri-
tories regardless of whether a state has
enacted state warranty provisions that differ
from the federal provisions.
34

Federal Emissions Performance
Warranty (Valid only in the
U.S.A. and Puerto Rico)
In those states and jurisdictions that have
established periodic vehicle emissions tests
to encourage proper vehicle maintenance and
require the car to pass an emissions test
approved by the U.S. Environmental
Protection Agency and:
1. The car was distributed by BMW of North
America (BMW NA), or sold through the
BMW NA European Delivery Program; and
2. The car has been maintained and
operated in accordance with the instruc-
tions for proper maintenance and use set
forth in the Owner’s Manual supplied with
the car; and
3. The car fails to conform to the applicable
emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result
in the owner of the car having to bear a
penalty or other sanction (including the
denial of the right to use the car) under
local state or federal law if the non-
conformity is not remedied within a speci-
fied period of time.
Then, in accordance with the provisions of
section 207(b) of the Clean Air Act, BMW NA
warrants that if the car is eligible for coverage
under this warranty, any non-conformities in
the car, which cause it to fail an EPA-
approved emissions test will, without charge
for parts or labor (including diagnosis), be
adjusted, repaired, or replaced, at the option
of BMW NA to proper specifications, in order
to make the car comply with applicable
emissions standards. The decision to adjust,
repair or replace parts is solely the preroga-
tive of BMW NA and must reasonably be
expected to correct the failure of the
warranted part.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier. This warranty
continues for a period of 2 years or 24,000
miles, whichever occurs first, except forspecific emissions control components (as
listed on page 36), for which the warranty
period is 8 years or 80,000 miles whichever
occurs first.
This warranty is made subject to the terms
and conditions that apply to the Emission
Control System Warranty and the New
Vehicle Limited Warranty.
No claim under this warranty will be denied
on the basis of use of a properly installed
EPA certified emission part for maintenance
and repair.
A vehicle manufacturer may deny an
emission performance warranty claim on the
basis of an uncertified replacement part used
in the maintenance or repair of a vehicle only
if the vehicle manufacturer presents evidence
that the uncertified replacement part is either
defective in materials or workmanship or not
equivalent from an emission standpoint to the
original equipment part.
Maintenance, replacement, or repair of
emission control devices and systems
may be performed by any automotive
repair establishment or individual using
any certified part.
Immediately after the car has failed an EPA
approved emission short test, your claim can
be made at any authorized BMW center. The
BMW center will honor or deny your claim
within the time period specified by local or
state laws (not to exceed 30 days), to avoid
further penalties or sanctions. lf the claim is
denied, the BMW center will notify you in
writing of the reason(s). The BMW center is
required by law to honor the claim if notice of
denial is not received by the owner within the
specified time period.
You may obtain further information concern-
ing the emission warranties, or report viola-
tions of warranty terms, by contacting the
Manager, Certification and Compliance
Division (6405 J), Warranty Claims,
Environmental Protection Agency, Ariel Rios
Building, 1200 Pennsylvania Avenue, N.W.,
Washington, D.C. 20460.
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The following systems are covered by the
Federal Emission Performance Warranty for a
period of two years or 24,000 miles,
whichever occurs first. The specific systems
may vary according to model, therefore, all of
the systems listed may not be used on your
vehicle. For assistance in determining which
systems and specific components within
these systems apply to your vehicle, please
contact your BMW center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION
SYSTEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system
are/is covered under the Federal Emission
Warranty for a period of 8 years or 80,000
miles, whichever occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING
ON-BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnos-
tic system, please contact your BMW center.
36

California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
The California Air Resources Board and
BMW of North America (BMW NA) are
pleased to explain the emission control
system warranty on your 2004 vehicle. In
California, new motor vehicles must be
designed, built and equipped to meet the
State’s stringent anti-smog standards. BMW
NA must warrant the emission control system
on your vehicle for the periods of time listed
below provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system, the
ignition system, catalytic converter, and
engine computer. Also included may be
hoses, belts, connectors and other emission-
related assemblies.
Where a warrantable condition exists, BMW
NA will repair your vehicle at no cost to you
including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
–For 3 years or 50,000 miles whichever
occurs first:
1. If your vehicle fails a Smog Check inspec-
tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that
your vehicle passes the inspection. This is
your emission control system PERFOR-
MANCE WARRANTY.
2. If any emission-related part on your
vehicle is defective, the part will be
repaired or replaced by BMW NA. This is
your short-term emission control system
DEFECTS WARRANTY.
–For 7 years or 70,000 miles whichever
occurs first:
If an emission-related part specially noted on
page 40 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is
your long-term emission control system
DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
–As the vehicle owner, you are responsible
for the performance of the required
maintenance listed in your Owner’s
Manual. BMW NA recommends that you
retain all receipts covering maintenance on
your vehicle, but BMW NA cannot deny
warranty solely for the lack of receipts or
for your failure to ensure the performance
of all scheduled maintenance.
–You are responsible for presenting your
vehicle to an authorized BMW center as
soon as a problem exists. The warranty
repairs should be completed in a reason-
able amount of time, not to exceed 30
days.
–As the vehicle owner, you should also be
aware that BMW NA may deny your
warranty coverage if your vehicle or part
has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact:
BMW of North America
Customer Relations Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1-800-831-1117
Website:
www.bmwusa.com
or the
California Air Resources Board
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91731
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW vehicles sold, leased,
and/or registered in California, Maine,
Massachusetts or Vermont.
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