tow BUICK ENCLAVE 2009 Repair Manual

Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt.
A canister vacuum with a beater bar
in the nozzle may only be used
on oor carpet and carpeted oor
mats. For any soil, always try
to remove it rst with plain water or
club soda. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
For liquids: gently blot the
remaining soil with a paper towel.
Allow the soil to absorb into
the paper towel until no more can
be removed.
For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess
moisture.3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled
area until the cleaning cloth
remains clean.
5. If the soil is not completely
removed, use a mild soap
solution and repeat the cleaning
process that was used with
plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When
a commercial upholstery cleaner or
spot lifter is to be used, test a
small hidden area for colorfastness
rst. If the locally cleaned area
gives any impression that a
ring formation may result, clean the
entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture
from the fabric or carpet.
Leather
A soft cloth dampened with water
can be used to remove dust. If
a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can
be used. Allow the leather to dry
naturally. Do not use heat to
dry. Never use steam to clean
leather. Never use spot lifters or
spot removers on leather. Many
commercial leather cleaners
and coatings that are sold to
preserve and protect leather may
permanently change the appearance
and feel of the leather and are not
recommended. Do not use
silicone or wax-based products, or
those containing organic solvents to
clean the vehicle’s interior because
they can alter the appearance
by increasing the gloss in a
non-uniform manner. Never use
shoe polish on leather.
Service and Appearance Care 5-85

Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the nish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and
water spotting.
High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 12 inches (30 cm) to the
surface of the vehicle. Use of power
washers exceeding 1,200 psi
(8 274 kPa) can result in damage or
removal of paint and decals.
Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions underWashing
Your Vehicle on page 5-86.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint nish. Approved cleaning
products can be obtained from
your dealer/retailer.
If the vehicle has a
basecoat/clearcoat paint nish, the
clearcoat gives more depth and
gloss to the colored basecoat.
Always use waxes and polishes that
are non-abrasive and made for a
basecoat/clearcoat paint nish.
Notice:Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint nish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint nish on the
vehicle.Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle’s nish if they
remain on painted surfaces. Wash
the vehicle as soon as possible. If
necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take their
toll over a period of years. To
help keep the paint nish looking
new, keep the vehicle garaged
or covered whenever possible.
Service and Appearance Care 5-87

Protecting Exterior Bright Metal
Parts
Bright metal parts should be cleaned
regularly to keep their luster.
Washing with water is all that is
usually needed. However, chrome
polish may be used on chrome or
stainless steel trim, if necessary.
Use special care with aluminum trim.
To avoid damaging protective trim,
never use auto or chrome polish,
steam or caustic soap to clean
aluminum. A coating of wax, rubbed
to high polish, is recommended for all
bright metal parts.Windshield, Backglass,
and Wiper Blades
Clean the outside of the windshield
and backglass with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked
with windshield washer uid
or a mild detergent. Wash the
windshield thoroughly when you
clean the blades. Bugs, road grime,
sap and a buildup of vehicle
wash/wax treatments may cause
wiper streaking. Replace the
wiper blades if they are worn or
damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper
removal
Aluminum or
Chrome-Plated Wheels
and Trim
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a
soft clean cloth with mild soap and
water. Rinse with clean water.
After rinsing thoroughly, dry with a
soft clean towel. A wax may then be
applied.
Notice:Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the vehicle’s chrome with
soap and water after exposure.
5-88 Service and Appearance Care

If you see anything that might keep
a safety belt system from doing
its job, have it repaired. Have any
torn or frayed safety belts replaced.
Also see Checking the Restraint
Systems on page 1-58.
(f)Lubricate all key lock cylinders,
hood latch assemblies, secondary
latches, pivots, spring anchor
and release pawl, hood and door
hinges, rear folding seats, and
liftgate hinges. More frequent
lubrication may be required when
exposed to a corrosive environment.
Applying silicone grease on
weatherstrips with a clean cloth will
make them last longer, seal
better, and not stick or squeak.
(g)A fluid loss in any vehicle system
could indicate a problem. Have
the system inspected and repaired
and the fluid level checked. Add
fluid if needed.(h)Change automatic transmission
fluid if the vehicle is mainly
driven under one or more of these
conditions:
In heavy city traffic where the
outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.
(i)Drain, flush, and refill cooling
system. This service can be
complex; you should have your
dealer/retailer perform this service.
See Engine Coolant on page 5-17 for
what to use. Inspect hoses. Clean
radiator, condenser, pressure cap,
and filler neck. Pressure test the
cooling system and pressure cap.
(j)Check system for interference or
binding and for damaged or missing
parts. Replace parts as needed.
Replace any components that havehigh effort or excessive wear. Do not
lubricate accelerator or cruise control
cables.
(k)Visually inspect belt for fraying,
excessive cracks, or obvious
damage. Replace belt if necessary.
(l)If driving regularly under dusty
conditions, inspect the filter at each
engine oil change.
(m)Change transfer case fluid if the
vehicle is mainly driven under
one or more of these conditions:
In heavy city traffic where
the outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.
6-8 Maintenance Schedule

General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
Your name, home address, and
home telephone number
Telephone number of your
location
Location of the vehicle
Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to anowner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
you have OnStar
®. For security
reasons, the driver must
present identication before this
service is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Buick dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when the
vehicle is stuck in sand, mud,
or snow.
7-6 Customer Assistance Information

Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated. It
is the owner’s responsibility
for the repair or replacement of
the tire if it is not covered by
the warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/100,000 miles
(160 000 km) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement is
approximately $5 Canadian.
Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route orthe most scenic route. There is a
six request limit per year.
Additional travel information is
also available. Allow three weeks
for delivery.
Trip Interruption Benets and
Assistance:Must be over
250 kilometres from where your
trip was started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local emergency
road service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Assistance. Mechanical
failures may be covered, however
Customer Assistance Information 7-7

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help. Do
not leave the scene of a crash
until all matters have been taken
care of. Move your vehicle only if
its position puts you in danger or
you are instructed to move it by a
police officer.
Give only the necessary and
requested information to police
and other parties involved in the
crash. Do not discuss your
personal condition, mental frame
of mind, or anything unrelated to
the crash. This will help guard
against post-crash legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 7-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle license plate,
vehicle make, model and model
year, Vehicle Identication
Number (VIN), insurancecompany and policy number, and
a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need. If
they ask for a police report, phone
or go to the police department
headquarters the next day and
you can get a copy of the report
for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
Choose a reputable collision
repair facility for your vehicle.
Whether you select a dealer/
retailer or a private collision repair
facility to x the damage, make
sure you are comfortable with
them. Remember, you will have to
feel comfortable with their work for
a long time.
Customer Assistance Information 7-11

Once you have an estimate, read
it carefully and make sure you
understand what work will be
performed on your vehicle. If you
have a question, ask for an
explanation. Reputable shops
welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility
of choice, take your vehicle there, or
have it towed there. Specify to the
facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.Insurance pays the bill for the
repair, but you must live with the
repair. Depending on your
policy limits, your insurance
company may initially value the
repair using aftermarket parts.
Discuss this with your repair
professional, and insist on Genuine
GM parts. Remember if your
vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party’s insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on
that insurance company’s collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and
parts choices as long as cost stays
within reasonable limits.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it nds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer/ retailer, or
General Motors.
7-12 Customer Assistance Information

Hood
Checking Things Under....... 5-9
Release............................ 5-9
Horn .................................... 3-5
How to Wear Safety Belts
Properly..........................1-16
I
Ignition Positions..................2-21
Infants and Young Children,
Restraints........................1-28
Ination - Tire Pressure.........5-42
Inator Kit, Tire....................5-57
Instrument Panel
Brightness.......................3-15
Cluster............................3-29
Overview........................... 3-4
Storage Area....................2-49
J
Jump Starting......................5-28
K
Keyless Entry System............ 2-3
Keys.................................... 2-2
L
Labeling, Tire Sidewall..........5-37
Lamp
Malfunction Indicator.........3-36
Lamps
Dome .............................3-15
Dome Lamp Override........3-15
Reading..........................3-16
Lap-Shoulder Belt................1-20
LATCH System for Child
Restraints........................1-34
License Plate Lamps............5-35
Liftgate
Carbon Monoxide.............2-10
Liftgate, Power....................2-10
Light
Airbag Readiness.............3-31
Antilock Brake System
(ABS) Warning..............3-34
Brake System Warning......3-33
Charging System..............3-32
Cruise Control..................3-40
Engine Coolant
Temperature Warning.....3-35
Fog Lamp ........................3-39
Highbeam On...................3-40
Oil Pressure.....................3-39Light (cont.)
Passenger Airbag Status
Indicator.......................3-31
Safety Belt Reminders.......3-30
Security...........................3-39
StabiliTrak
®Indicator.........3-35
Tire Pressure...................3-36
Tow/Haul Mode................3-40
Lighting
Delayed Entry..................3-16
Delayed Exit....................3-16
Entry..............................3-15
Parade Dimming...............3-16
Lights
Exterior Lamps.................3-12
Flash-to-Pass..................... 3-7
High/Low Beam Changer..... 3-7
Loading Your Vehicle............4-16
Lockout Protection................. 2-9
Locks
Delayed Locking................. 2-8
Door ................................. 2-8
Lockout Protection.............. 2-9
Power Door....................... 2-8
Programmable Automatic
Door Locks.................... 2-9
Rear Door Security Locks.... 2-9
Loss of Control....................4-10
i-6 INDEX

P
Paint, Damage.....................5-90
Parade Dimming..................3-16
Park
Shifting Into.....................2-28
Shifting Out of..................2-29
Park Aid.....................2-34, 2-37
Park Brake..........................2-27
Park Tilt Mirrors...................2-34
Parking
Assist.............................2-34
Over Things That Burn......2-30
Passenger Airbag Status
Indicator..........................3-31
Passenger Sensing System . . . 1-52
Passing................................ 4-9
PASS-Key
®III+ Electronic
Immobilizer......................2-18
PASS-Key
®III+ Electronic
Immobilizer Operation........2-18
Perchlorate Materials
Requirements, California...... 5-4
Phone
Bluetooth
®.......................3-92
Power
Door Locks........................ 2-8
Electrical System..............5-92
Liftgate............................2-10Power (cont.)
Lumbar Controls................. 1-4
Outlet 115 Volt Alternating
Current........................3-18
Retained Accessory...........2-22
Seat................................. 1-3
Steering Fluid...................5-22
Tilt Wheel and Telescopic
Steering Column............. 3-6
Windows.........................2-14
Privacy...............................7-14
Event Data Recorders.......7-15
Navigation System............7-16
OnStar............................7-15
Radio Frequency
Identication.................7-16
Programmable Automatic
Door Locks........................ 2-9
R
Radio Frequency Identication
(RFID), Privacy.................7-16
Radio(s).............................3-67
Radios
Navigation/Radio System,
see Navigation Manual . . . 3-92
Rear Seat Audio.............3-111
Reception......................3-114Radios (cont.)
Setting the Clock..............3-65
Theft-Deterrent...............3-113
Reading Lamps...................3-16
Rear Air Conditioning and
Heating System................3-26
Rear Air Conditioning and
Heating System and
Electronic Climate
Controls..........................3-27
Rear Door Security Locks....... 2-9
Rear Seat Armrest...............2-51
Rear Seat Audio (RSA).......3-111
Rear Seat Entertainment
System..........................3-102
Rear Seat Operation.............. 1-8
Rear Vision Camera.............2-37
Rear Windshield Washer/
Wiper............................... 3-9
Rearview Mirror, Automatic
Dimming ..........................2-31
Reclining Seatbacks............... 1-6
Recommended Fluids and
Lubricants........................6-12
Recreational Vehicle Towing . . . 4-21
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-3
i-8 INDEX