towing BUICK ENCLAVE 2012 Owner's Guide

Black plate (2,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-46
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-47
Tire Inspection . . . . . . . . . . . . . . 10-50
Tire Rotation . . . . . . . . . . . . . . . 10-51
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-52
Buying New Tires . . . . . . . . . . . 10-53
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-56
Wheel Replacement . . . . . . . . 10-56
Tire Chains . . . . . . . . . . . . . . . . . 10-57
If a Tire Goes Flat . . . . . . . . . . 10-58
Tire Changing . . . . . . . . . . . . . . 10-59
Compact Spare Tire . . . . . . . . 10-66Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-66
Towing
Towing the Vehicle . . . . . . . . . 10-69
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-70
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-72
Interior Care . . . . . . . . . . . . . . . . 10-75
Floor Mats . . . . . . . . . . . . . . . . . . 10-78
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to

Black plate (19,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Vehicle Care 10-19
Engine Overheating
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, a significant loss in power
and engine performance will be
noticed. The temperature gauge will
indicate an overheat condition
exists. Driving extended km (mi)
and/or towing a trailer in the
overheat protection mode should be
avoided.
Notice:After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair. The
engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑9.
Washer Fluid
What to Use
When windshield washer fluid is
needed, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. See Engine
Compartment Overview on
page 10‑6 for reservoir location. Notice
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for
fluid expansion if freezing
occurs, which could damage
the tank if it is
completely full.
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.

Black plate (69,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Vehicle Care 10-69
9. Start the engine in the vehiclewith the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage to the vehicle. The
disabled vehicle should be towed
on a flatbed car carrier. Use care
when there is low ground
clearance and/or special
equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑10.
To load a vehicle onto a flatbed
carrier:
1. The vehicle must be on a flat surface. 2. The front tires must be properly
inflated. If necessary, move a
rear tire to the front to replace a
flat or damaged tire.
3. Place a 1.2 m (4 ft) X 102 mm
(4 in) X 102 mm (4 in) wood
beam (4) under the front cradle
crossmember (3), and on top of
both tow chains (5) to ensure the
tow chains do not come into
contact with the front fascia (1).
Try to minimize the contact of
the chains with the flexible
air dam (2).

Black plate (70,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
10-70 Vehicle Care
4. Ramps (2) are required for thefront fascia (3) to clear the
flatbed (1). The ramp height
should be approximately 102 mm
(4 in). Lower the flatbed onto the
set of ramps.
Notice: If ramps are not used, the
front fascia will come into contact
with the flatbed and may cause
damage. Always use ramps.
5. After the front tires are on the flatbed adjust the flatbed upward
to provide additional clearance
between the air dam, fascia, and
flatbed. 6. When the fascia has enough
clearance to clear the flatbed,
lower the flatbed, and finish
pulling the vehicle onto the
flatbed.
7. Secure the vehicle to the
flatbed (2) using nonabrasive
straps (1) through all four wheel
openings and secure the straps
to the flatbed (2).
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
.How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.

Black plate (71,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Vehicle Care 10-71
.Does the vehicle have the
proper towing equipment? See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
Notice:If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing” later in this section.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.
To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the shift lever in P (Park).
3. Set the parking brake.
4. Remove the key from the
ignition.
5. Secure the vehicle to the dolly.
6. Release the parking brake.

Black plate (72,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
10-72 Vehicle Care
Notice:Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use
petroleum-based, acidic,
or abrasive cleaning agents as
they can damage the vehicle's
paint, metal, or plastic parts.
If damage occurs, it would not be
covered by the vehicle's warranty. Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product.
Notice:
Avoid using
high-pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.

Black plate (2,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services‐
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑10.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑46.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required Services
‐
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service. Refer to the information in the
Maintenance Schedule Additional
Required Services
‐Severe chart.
{WARNING
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10‑3.

Black plate (7,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Customer Information 13-7
.Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the new vehicle limited
warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Buick
Customer Assistance Center at
01-800-466-0818.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
repair or replacement of the tire.

Black plate (8,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
13-8 Customer Information
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Buick
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.If the vehicle cannot be received
by the nearest Buick dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
.*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
Buick dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.

Black plate (10,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
13-10 Customer Information
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.