towing BUICK ENCLAVE 2012 Owner's Guide

Black plate (11,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Customer Information 13-11
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (15,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Customer Information 13-15
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7
orRoadside
Assistance Program (U.S. and
Canada) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑23.

Black plate (3,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
INDEX i-3
Climate Control Systems . . . . . . . 8-1Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-3
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Cluster, Instrument . . . . . . . . . . . . . 5-8
Clutch, Hydraulic . . . . . . . . . . . . . 10-13
Collision Damage Repair . . . . . 13-14
Compact Spare Tire . . . . . . . . . . 10-66
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4 Messages . . . . . . . . . . . . . . . . . . . . 5-25
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . . . 10-14 Engine Messages . . . . . . . . . . . . 5-26
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-12
Cruise Control . . . . . . . . . . . . . . . . . 9-36
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Cupholders . . . . . . . . . . . . . . . . . . . . . 4-2
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service Publications
Ordering Information . . . . . . 13-16
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-2, 13-4D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-17
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-20
Ajar Messages . . . . . . . . . . . . . . . 5-25
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Power Locks . . . . . . . . . . . . . . . . . . 2-10
Drive Belt Routing, Engine . . . . . 12-4
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-21
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-51
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-6
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-5
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-3

Black plate (4,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-48
Electric Parking Brake Light . . . 5-16
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-56
Electrical System Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-33
Overload . . . . . . . . . . . . . . . . . . . 10-29
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . 10-14 Engine (cont'd)
Cooling System Messages . . . 5-26
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Oil Life System . . . . . . . . . . . . . .10-11
Oil Messages . . . . . . . . . . . . . . . . . 5-26
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-24
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-55
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-16
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-58 Changing . . . . . . . . . . . . . . . . . . . 10-59 Floor Mats . . . . . . . . . . . . . . . . . . . . 10-78
Fluid
Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-19
Fog Lamps Bulb Replacement . . . . . . . . . . 10-26
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-15
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-45 Additives . . . . . . . . . . . . . . . . . . . . . 9-47
E85 (85% Ethanol) . . . . . . . . . . . 9-48
Economy Driving . . . . . . . . . . . . . 1-21
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-50
Filling the Tank . . . . . . . . . . . . . . . 9-49
Foreign Countries . . . . . . . . . . . . 9-47
Gasoline Specifications . . . . . . . 9-46
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Low Fuel Warning Light . . . . . . . 5-19

Black plate (5,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
INDEX i-5
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 9-46
Requirements, California . . . . . 9-46
System Messages . . . . . . . . . . . . 5-27
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-46
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-51
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-25
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-25
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-25
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-20
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-6
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-6
Hill Start Assist (HSA) . . . . . . . . . 9-32
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-11
Hydraulic Clutch . . . . . . . . . . . . . . 10-13

Black plate (9,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
INDEX i-9
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 10-70
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-8
Replacement Bulbs . . . . . . . . . . . 10-28
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-45
Replacing Safety Belt System Parts after a Crash . . . 3-17
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-36
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-21 Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-10
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-19
Rotation, Tires . . . . . . . . . . . . . . . . 10-51
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-24
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Extender . . . . . . . . . . . . . . . . . . . . . . 3-16
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-11
Lap-Shoulder Belt . . . . . . . . . . . . 3-12
Reminders . . . . . . . . . . . . . . . . . . . . 5-10
Replacing after a Crash . . . . . . 3-17
Use During Pregnancy . . . . . . . . 3-16 Safety Defects Reporting
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . 2-10
Safety System Check . . . . . . . . . . 3-17
Satellite Radio . . . . . . . . . . . . . . . . . 7-10
Scheduling Appointments . . . . . 13-12
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Reclining Seatbacks . . . . . . . . . . . 3-4
Securing Child
Restraints . . . . . . . . . . . . . . 3-45, 3-47
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Messages . . . . . . . . . . . . . . . . . . . . 5-28
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-12
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-12

Black plate (11,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
INDEX i-11
Tires (cont'd)Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-42
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-55
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-56
Wheel Replacement . . . . . . . . 10-56
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-52
Winter . . . . . . . . . . . . . . . . . . . . . . 10-39
Towing Driving Characteristics . . . . . . . . 9-51
Equipment . . . . . . . . . . . . . . . . . . . . 9-55
General Information . . . . . . . . . . 9-51
Recreational Vehicle . . . . . . . . 10-70
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-69
Traction Control System (TCS) . . . . . . . . 9-33
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-17
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-17
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-54 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-25
Fluid, Automatic . . . . . . . . . . . . 10-12
Fluid, Manual . . . . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-29
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-12
Trip Odometer . . . . . . . . . . . . . . . . . . 5-9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-26
U
Ultrasonic Parking Assist . . . . . . 9-38
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-55
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-12
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Vehicle (cont'd)
Identification
Number (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-24
Personalization . . . . . . . . . . . . . . . 5-30
Remote Start . . . . . . . . . . . . . . . . . . 2-8
Security . . . . . . . . . . . . . . . . . . . . . . 2-12
Towing . . . . . . . . . . . . . . . . . . . . . . 10-69
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-45
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
W
Warning Brake System Light . . . . . . . . . . . 5-15
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-7
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-19 Messages . . . . . . . . . . . . . . . . . . . . 5-29