service BUICK ENCORE 2013 User Guide

Black plate (33,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Seats and Restraints 3-33
If a person of adult size is sitting in
the front outboard passenger seat,
but the off indicator is lit, it could be
because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag:
1. Turn the vehicle off.
2. Remove any additional materialfrom the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the person remain in this position for
one minute after the on indicator
is lit.Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts” and“Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3-34 for more information
about modifications that can affect
how the system operates.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-16.

Black plate (34,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
3-34 Seats and Restraints
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system canalso be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing and
diagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
If the vehicle has rollover roof‐rail
airbags, see
Different Size Tires
and Wheels on page 10-52 for
important information.
If you have to modify your vehicle
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices (U.S.
and Canada) on page 13-5
or
Customer Assistance Offices
(Mexico) on page 13-5.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-12.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3-25. See your dealer for
service.

Black plate (35,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Seats and Restraints 3-35
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5-12.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts.

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-2 Instruments and Controls
Engine Power Messages . . . . 5-27
Fuel System Messages . . . . . . 5-28
Lamp Messages . . . . . . . . . . . . . 5-28
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . 5-28
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-29
Service Vehicle Messages . . . 5-30
Tire Messages . . . . . . . . . . . . . . . 5-30
Transmission Messages . . . . . 5-31
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-31
Vehicle Personalization
Vehicle Personalization . . . . . . 5-31
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up
or down.
3. Pull or push the steering wheel closer or away from you. 4. Lift the lever up to lock the
steering wheel in place.
Do not adjust the steering wheel
while driving.
Steering Wheel Controls
Some audio controls can be
adjusted at the steering wheel.
b/g(Push to Talk): For vehicles
with Bluetooth or OnStar, press to
interact with those systems. See
Bluetooth on page 7-16, OnStar
Overview on page 14-1.

Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-10 Instruments and Controls
Speedometer
The speedometer shows the vehicle
speed in both kilometers per hour
(km/h) and miles per hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
Trip Odometer
The trip odometer can show how far
the vehicle has been driven since
the trip odometer was last reset.
The trip odometer is accessed and
reset through the Driver Information
Center (DIC). SeeDriver
Information Center (DIC) on
page 5-22.
Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
Fuel Gauge
Metric
English The fuel gauge indicates about how
much fuel is left when the ignition is
turned to ON/RUN.
When the tank nears empty, the low
fuel warning light will come on.
There is still a little fuel left, but the
vehicle's fuel tank should be filled
soon. See
Low Fuel Warning Light
on page 5-21 for more information.
An arrow on the fuel gauge
indicates on which side of the
vehicle the fuel door is located.
Here are four things that some
owners ask about. None of these
show a problem with the fuel gauge:
.At the service station, the gas
pump shuts off before the gauge
reads full.
.It takes a little more or less fuel
to fill up than the gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.

Black plate (12,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-12 Instruments and Controls
Passenger Safety Belt
Reminder Light
The vehicle may also have a
passenger safety belt reminder light.
When the vehicle is started, this
light flashes and a chime may come
on to remind passengers to fasten
their safety belt. Then the light stays
on solid until the belt is buckled.
This cycle continues several times if
the front passenger remains or
becomes unbuckled while the
vehicle is moving.
If the front passenger safety belt is
buckled, neither the chime nor the
light comes on.The front passenger safety belt
warning light and chime may turn on
if an object is put on the seat such
as a briefcase, handbag, grocery
bag, laptop, or other electronic
device. To turn off the warning light
and/or chime, remove the object
from the seat or buckle the
safety belt.
Airbag Readiness Light
This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), passenger
sensing system (if equipped), the
pretensioners, the airbag modules,
the wiring, and the crash sensing
and diagnostic module. For more
information on the airbag system,
see
Airbag System on page 3-23.
The airbag readiness light comes on
for several seconds when the
vehicle is started. If the light does
not come on then, have it fixed
immediately.
{WARNING
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
Passenger Airbag Status
Indicator
The vehicle has a passenger
sensing system. See Passenger
Sensing System on page 3-29 for

Black plate (13,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-13
important safety information. The
instrument panel has a passenger
airbag status indicator.
United States
Canada and Mexico
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds
as a system check. If you use
remote start, if equipped, to start the
vehicle, you may not see the system
check. Then, after several seconds, the status indicator will light either
ON or OFF, or the on or off symbol
to let you know the status of the
front outboard passenger frontal
airbag and knee airbag.
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the front
outboard passenger frontal airbag
and knee airbag are allowed to
inflate.
If the word OFF or the off symbol is
lit on the passenger airbag status
indicator, it means that the
passenger sensing system has
turned off the front outboard
passenger frontal airbag and
passenger knee airbag.
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system. See
your dealer for service.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See
Airbag Readiness
Light on page 5-12 for more
information, including important
safety information.
Charging System Light
This light will come on briefly when
the ignition is turned on, and the
engine is not running, as a check to
show it is working.

Black plate (14,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-14 Instruments and Controls
It should go out when the engine is
started. If it stays on, or comes on
while driving, there may be a
problem with the electrical charging
system. Have it checked by your
dealer. Driving while this light is on
could drain the battery. If a short
distance must be driven with the
light on, turn off all accessories,
such as the radio and air
conditioner, to help reduce the drain
on the battery.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9-15for
more information.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.
Notice: If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10-2.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and

Black plate (15,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-15
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required. The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See
Filling the Tank on
page 9-44. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up. If one or more of these conditions
occurs, change the fuel brand used.
It may require at least one full tank
of the proper fuel to turn the light off.
See
Recommended Fuel on
page 9-42.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Depending on where you live, your
vehicle may be required to
participate in an emission control
system inspection and maintenance
program. For the inspection, the
emission system test equipment will
likely connect to the vehicle's Data
Link Connector (DLC).

Black plate (16,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-16 Instruments and Controls
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. Thevehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working
MetricEnglish
The brake indicator light should
come on briefly as the engine is
started. If it does not come on have
the vehicle serviced by your dealer.
When the ignition is on, the brake
system warning light comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
immediately.