service BUICK ENCORE 2013 Workshop Manual

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-2 Vehicle Care
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
Tire Chains . . . . . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-55
Tire Changing . . . . . . . . . . . . . . 10-57
Compact Spare Tire . . . . . . . . 10-61
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-61
Towing
Towing the Vehicle . . . . . . . . . 10-64
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . 10-64
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-67
Interior Care . . . . . . . . . . . . . . . . 10-70
Floor Mats . . . . . . . . . . . . . . . . . . 10-73
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and

Black plate (3,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-3
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle on
page 3-34.Vehicle Checks
Doing Your Own
Service Work
{WARNING
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13-16. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle on
page 3-33.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11-13.
Notice: Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the
fluids, reservoir caps,
or dipsticks.

Black plate (8,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-8 Vehicle Care
2. Pull out the dipstick and clean itwith a paper towel or cloth, then
push it back in all the way.
Remove it again, keeping the tip
down, and check the level.
When to Add Engine Oil
If the oil is below the MIN mark on
the dipstick, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” in this section for an
explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications on page 12-2.
Notice: Do not add too much oil.
Oil levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the MAX mark, the
engine could be damaged. You
should drain out the excess oil or
limit driving of the vehicle and
seek a service professional to
remove the excess amount of oil.
See
Engine Compartment Overview
on page 10-6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range between the MIN and MAX
marks. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants on page 11-11. Specification
Use and ask for licensed engine oils
with the dexos1
®approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.
Notice: Failure to use the
recommended engine oil or
equivalent can result in engine
damage not covered by the
vehicle warranty. Check with your
dealer or service provider on
whether the oil is approved to the
dexos1 specification.

Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-10 Vehicle Care
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to showRemaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.
Change the fluid and filter at the
intervals listed in
Maintenance
Schedule on page 11-3, and be sure
to use the fluid listed in
Recommended Fluids and
Lubricants on page 11-11.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10-6 for more information on
location.

Black plate (12,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-12 Vehicle Care
1. Engine Cooling Fan (Outof View)
2. Engine Coolant Surge Tank and Pressure Cap
{WARNING
An electric engine cooling fan
under the hood can start up even
when the engine is not running
and can cause injury. Keep
hands, clothing, and tools away
from any underhood electric fan.
{WARNING
Heater and radiator hoses, and
other engine parts, can be very
hot. Do not touch them. If you do,
you can be burned.
Do not run the engine if there is a
leak. If you run the engine, it
could lose all coolant. That could
cause an engine fire, and you
could be burned. Get any leak
fixed before you drive the vehicle.
Notice: Using coolant other than
DEX‐COOL
®can cause premature
engine, heater core, or radiator
corrosion. In addition, the engine
coolant may require changing
sooner, at the first maintenance
service after each 30,000 miles
(50 000 km) or 24 months,
whichever occurs first. Any
repairs would not be covered by
the vehicle warranty. Always use
DEX‐COOL
®(silicate‐free) coolant
in the vehicle.
Engine Coolant
The cooling system in the vehicle is
filled with DEX-COOL engine
coolant. This coolant is designed to
remain in the vehicle for 5 years or
240 000 km (150,000 mi), whichever
occurs first.
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
see Engine Overheating on
page 10-15.
What to Use
{WARNING
Adding only plain water or some
other liquid to the cooling system
can be dangerous. Plain water
and other liquids, can boil before
the proper coolant mixture will.
The coolant warning system is set
for the proper coolant mixture.
With plain water or the wrong
(Continued)

Black plate (13,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-13
WARNING (Continued)
mixture, the engine could get too
hot but you would not get the
overheat warning. The engine
could catch fire and you or
others could be burned. Use a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant.
Use a 50/50 mixture of clean
drinkable water and DEX-COOL
coolant. This mixture:
.Gives freezing protection down
to −37°C (−34°F), outside
temperature.
.Gives boiling protection up to
129°C (265°F), engine
temperature.
.Protects against rust and
corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature. Notice:
If improper coolant
mixture, inhibitors, or additives
are used in the vehicle cooling
system, the engine could
overheat and be damaged. Too
much water in the mixture can
freeze and crack engine cooling
parts. The repairs would not be
covered by the warranty. Use only
the proper mixture of engine
coolant for the cooling system.
See Recommended Fluids and
Lubricants on page 11-11.
Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
center, familiar with legal
requirements regarding used
coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level. It is normal to see coolant moving in
the upper coolant hose return line
when the engine is running.
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, do not do anything else until
it cools down.
If coolant is visible but the coolant
level is not at or above the mark
pointed to, add a 50/50 mixture of
clean drinkable water and
DEX-COOL coolant.
Be sure the cooling system is cool
before this is done.
If no coolant is visible in the coolant
surge tank, add coolant as follows:
How to Add Coolant to the
Coolant Surge Tank
Notice:
This vehicle has a
specific coolant fill procedure.
Failure to follow this procedure
could cause the engine to
overheat and be severely
damaged.

Black plate (15,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-15
4. With the coolant surge tankpressure cap off, start the
engine and let it run until you
can feel the upper radiator hose
getting hot. Watch out for the
engine cooling fan.
By this time, the coolant level
inside the coolant surge tank
may be lower. If the level is
lower, add more of the proper
DEX-COOL coolant mixture to
the coolant surge tank until the
level reaches the indicated
level mark.
5. Replace the pressure cap. Be sure the pressure cap is
hand-tight.
Check the level in the coolant surge
tank when the cooling system has
cooled down. If the coolant is not at
the proper level, repeat Steps
1–3 and reinstall the pressure cap.
If the coolant still is not at the proper
level when the system cools down
again, see your dealer.Engine Overheating
The vehicle has an indicator to warn
of the engine overheating. See
Engine Coolant Temperature
Warning Light on page 5-19.
If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program
(Mexico) on page 13-7 orRoadside
Assistance Program (U.S. and
Canada) on page 13-11.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fan is running. If the engine
is overheating, the fan should be
running. If it is not, do not continue
to run the engine. Have the vehicle
serviced.
Notice: Running the engine
without coolant may cause
damage or a fire. Vehicle damage
would not be covered by the
warranty.
If Steam Is Coming from the
Engine Compartment
{WARNING
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you open
the hood.
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.

Black plate (17,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-17
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for
fluid expansion if freezing
occurs, which could damage
the tank if it is
completely full.
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
Brakes
This vehicle has disc brakes. Disc
brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications on page 12-2. Brake linings should always be
replaced as complete axle sets.Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-20 Vehicle Care
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive
Transfer Case
Under normal driving conditions,
transfer case fluid does not require
changing or checking unless there
is a fluid leak or unusual noise.
If required, have the transfer case
serviced by your dealer.
Starter Switch Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.1. Before starting this check, be
sure there is enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular brake.
See Parking Brake on
page 9-27.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake on
page 9-27.
Be ready to apply the regular
brake immediately if the vehicle
begins to move.

Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-21
3. With the engine off, turn theignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{WARNING
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear and cracking.
See Maintenance Schedule on
page 11-3.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts on page 11-12.
Notice: Allowing the wiper arm to
touch the windshield when no
wiper blade is installed could
damage the windshield. Any
damage that occurs would not be
covered by your warranty. Do not
allow the wiper arm to touch the
windshield.