ECU BUICK ENCORE 2013 Owner's Guide

Black plate (6,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
4-6 Storage
To prevent damage or loss of cargo
when driving, check to make sure
crossrails and cargo are securely
fastened. Loading cargo on the roof
rack will make the vehicle’s center
of gravity higher. Avoid high speeds,
sudden starts, sharp turns, sudden
braking, or abrupt maneuvers;
otherwise it may result in loss of
control. If driving for a long distance,
on rough roads, or at high speeds,
occasionally stop the vehicle to
make sure the cargo remains in its
place. Do not exceed the maximum
vehicle capacity when loading the
vehicle.
See Vehicle Load Limits on
page 9-10.

Black plate (14,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-14 Driving and Operating
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo. Never exceed
the GVWR for the vehicle, or the
Gross Axle Weight Rating
(GAWR) for either the front or
rear axle.
And, if there is a heavy load, it
should be spread out. See
“Steps for Determining Correct
Load Limit”earlier in this
section.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
(Continued)
WARNING (Continued)
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
If you put things inside the
vehicle —like suitcases, tools,
packages, or anything
else —they will go as fast as the
vehicle goes. If you have to stop
or turn quickly, or if there is a
crash, they will keep going.
{WARNING
Things inside the vehicle can
strike and injure people in a
sudden stop or turn, or in a
crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
(Continued)
WARNING (Continued)
far forward as possible.
Try to spread the weight
evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
.Do not leave a seat folded
down unless needed.

Black plate (4,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-4 Vehicle Care
Hood
To open the hood:
1. Pull the hood release handleinside the vehicle. It is located
on the lower left side of the
instrument panel.
2. Go to the front of the vehicle andmove the secondary hood
release lever toward the right
side of the vehicle.3. Lift the hood and release thehood prop from its retainer,
above the radiator. Securely
place the hood prop into the slot
on the underside of the hood.

Black plate (11,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-11
When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals.
SeeMaintenance Schedule on
page 11-3. If you are driving in
dusty/dirty conditions, inspect the
filter at each engine oil change.
How to Inspect the Engine Air
Cleaner/Filter
To inspect the engine air cleaner/
filter, remove the filter from the
vehicle and lightly shake the filter to
release loose dust and dirt. If the
filter remains covered with dirt, a
new filter is required. To inspect or replace the air cleaner/
filter:
1. Remove the two screws, tilt the
cover, and slide it out of the
assembly.
2. Inspect or replace the engine air cleaner/filter.
3. Lower the cover, slide it into the assembly, then secure with the
two screws.
See Maintenance Schedule on
page 11-3 for replacement intervals.
{WARNING
Operating the engine with the air
cleaner/filter off can cause you or
others to be burned. The air
cleaner not only cleans the air; it
helps to stop flames if the engine
backfires. Use caution when
working on the engine and do not
drive with the air cleaner/filter off.
Notice: If the air cleaner/filter is
off, dirt can easily get into the
engine, which could damage it.
Always have the air cleaner/filter
in place when you are driving.
Cooling System
The cooling system allows the
engine to maintain the correct
working temperature.

Black plate (22,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-22 Vehicle Care
Front Wiper Blade
Replacement
To replace the front wiper blades:
1. Lift the wiper arm from thewindshield until no further
movement is possible.
2. Press the release button on thetop side of the wiper and pull the
wiper blade out of the end of the
wiper arm. 3. Install the wiper blade connector
by sliding into the end of the
wiper arm until the button on the
wiper blade clicks into place with
the wiper arm.
4. Place the wiper arm with the wiper blade in place back on the
windshield.
Notice: Damage may occur if the
wiper blades are not in contact
with the windshield before
turning on the wiper system.
Rear Wiper Blade Replacement
The rear wiper blade and wiper arm
have a cover for protection. The
cover must be removed before the
wiper blade can be replaced. To remove the cover:
1. Grasp the cover at the base and
pull upward to unsnap.
2. Slide the cover toward the wiper blade tip to unhook it from the
blade assembly.
3. Remove the cover.
4. After wiper blade replacement, ensure that the cover hook
slides into the slot in the blade
assembly.
5. Snap the cover down to secure.

Black plate (23,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-23
To replace the wiper blade:
1. Lift the wiper arm away from thewindshield.
2. Push the release lever (2) todisengage the hook and push
the wiper arm (1) out of the
blade assembly (3).
3. Push the new blade assembly securely on the wiper arm until
the release lever clicks into
place.
4. Replace the wiper cover.
Headlamp Aiming
Headlamp aim has been preset and
should need no further adjustment.
If the vehicle is damaged in a crash,
the headlamp aim may be affected.
If adjustment to the headlamps is
necessary, see your dealer.
Bulb Replacement
For the proper type of replacement
bulbs, see Replacement Bulbs on
page 10-26.
For any bulb‐changing procedure
not listed in this section, contact
your dealer.
Halogen Bulbs
{WARNING
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.

Black plate (64,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-64 Vehicle Care
Notice:If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty. Do not lash or hook to
the chassis components
including the front and rear
subframes, suspension control
arms and links during towing and
recovery of a disabled vehicle or
to secure the vehicle to a flatbed
car carrier. Use the proper nylon
strap harnesses around the tires
to secure the flatbed car carrier.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground. Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.

Black plate (66,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-66 Vehicle Care
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.4. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.
5. Remove the key from the ignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle from
the Rear
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Do not tow the vehicle from the rear.

Black plate (73,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-73
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
The driver side floor mat is held in
place by a button-type retainer.
Removing and Replacing the
Floor Mats
1. Pull up on the rear of the floor mat to unlock the retainers and
remove.
2. Reinstall by lining up the floor mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.

Black plate (11,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Customer Information 13-11
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.