towing BUICK ENCORE 2013 Owner's Manual

Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
2013 Buick Encore Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . 1-19
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . . . 2-9
Exterior Mirrors . . . . . . . . . . . . . . . 2-11
Interior Mirrors . . . . . . . . . . . . . . . . 2-13
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-35 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-25
Vehicle Personalization . . . . . . . 5-31
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-11
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-26 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-32
Object Detection Systems . . . . 9-34
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
2013 Buick Encore Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-64
Appearance Care . . . . . . . . . . . 10-67
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (33,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Seats and Restraints 3-33
If a person of adult size is sitting in
the front outboard passenger seat,
but the off indicator is lit, it could be
because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag:
1. Turn the vehicle off.
2. Remove any additional materialfrom the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the person remain in this position for
one minute after the on indicator
is lit.Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts” and“Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3-34 for more information
about modifications that can affect
how the system operates.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-16.

Black plate (17,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-17
{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
If the light comes on while driving, a
chime sounds. Pull off the road and
stop. The pedal might be harder to
push or go closer to the floor.
It might also take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-64.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light stays on, turn the ignition
to LOCK/OFF or if the light comes
on, stop as soon as possible and
turn the ignition off. Then start the
engine again to reset the system.
If the light still stays on, or comes
on again while driving, the vehicle
needs service. See your dealer.
If the regular brake system warning
light is not on, the brakes will still
work, but the antilock brakes will not
work. If the regular brake system
warning light is also on, the antilock
brakes will not work and there is a problem with the regular brakes.
See
Brake System Warning Light on
page 5-16.
The ABS warning light will come on
briefly when the ignition is turned to
ON/RUN. This is normal. If the light
does not come on then, have it fixed
so it will be ready to warn if there is
a problem.Power Steering Warning
Light
This light comes on briefly when the
ignition is turned to ON/RUN as a
check to show it is working.
If it does not come on have the
vehicle serviced by your dealer.

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-2 Driving and Operating
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fuel . . . . . . . . . 9-42
Gasoline Specifications . . . . . . 9-43
California FuelRequirements . . . . . . . . . . . . . . 9-43
Fuels in Foreign Countries . . . 9-43
Fuel Additives . . . . . . . . . . . . . . . 9-43
Filling the Tank . . . . . . . . . . . . . . 9-44
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-46
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-47
Driving Information
Driver Behavior
Driving is an important
responsibility. Driver behavior, the
driving environment, and the
vehicle's design all affect how well a
vehicle performs.
Being aware of these factors can
help in understanding how the
vehicle handles and what can be
done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced
or prevented by the use of safety
belts. In a rollover crash, an
unbelted person is significantly
more likely to die than a person
wearing a safety belt. In addition,
avoiding excessive speed, sudden
or abrupt turns, and drunken or
aggressive driving can help make
trips safer and avoid the possibility
of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other
times where visibility or traction may
be limited, such as on curves,
slippery roads, or hilly terrain.
Unfamiliar surroundings can also
have hidden hazards.
Learn more about driving in different
conditions and off-road driving in
this section.
Vehicle Design
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. This is because they
have a higher ground clearance and
a narrower track or shorter
wheelbase than passenger cars,
which makes them more capable for
off-road driving. While these design
characteristics provide the driver
with a better view of the road, these
vehicles do have a higher center of
gravity than other types of vehicles.

Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-10 Driving and Operating
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control System (TCS) on
page 9-28.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10-64.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it may
properly carry: the Tire and
Loading Information label and
the Certification label.

Black plate (12,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-12 Driving and Operating
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the "XXX"
amount equals 1400 lbs. and
there will be five 150 lb
passengers in your vehicle,
the amount of available cargo
and luggage load capacity is
650 lbs. (1400 - 750 (5 x
150) = 650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual
to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.
This vehicle is neither designed
nor intended to tow a trailer.
Example 1
1.
Vehicle Capacity Weight for
Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant Weight @
68 kg (150 lbs) × 2 = 136 kg
(300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).

Black plate (47,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Driving and Operating 9-47
Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice:Some electrical
equipment can damage the
vehicle or cause components to
not work and would not be
covered by the warranty. Always
check with your dealer before
adding electrical equipment. Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3-33
andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3-34.

Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-2 Vehicle Care
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
Tire Chains . . . . . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-55
Tire Changing . . . . . . . . . . . . . . 10-57
Compact Spare Tire . . . . . . . . 10-61
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-61
Towing
Towing the Vehicle . . . . . . . . . 10-64
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . 10-64
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-67
Interior Care . . . . . . . . . . . . . . . . 10-70
Floor Mats . . . . . . . . . . . . . . . . . . 10-73
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and

Black plate (64,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-64 Vehicle Care
Notice:If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty. Do not lash or hook to
the chassis components
including the front and rear
subframes, suspension control
arms and links during towing and
recovery of a disabled vehicle or
to secure the vehicle to a flatbed
car carrier. Use the proper nylon
strap harnesses around the tires
to secure the flatbed car carrier.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground. Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing”
following.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.