change time BUICK ENCORE 2016 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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282 Customer Information
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.

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Customer Information 285
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safetyare preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle

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288 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in a
group of vehicles, it may order a
recall and remedy campaign.

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296 OnStar
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. The Proactive Alerts
feature (if available) can help predict
and alert of potential upcoming
maintenance issues with select
components on the vehicle, before
they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.

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298 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

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OnStar 299
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0186. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
third party software please see
http://www.lg.com/global/support/
opensource/index and
https://www.onstar.com/us/en/
support/getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the

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302 OnStar
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar—such as hills,
tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 288 information regarding part
4.6.2 of the IFT NOM
121-SCT1-2009.
This service is provided through a
public telecommunications network
duly authorized in Mexican
Republic.
OnStar.com.mx
The website provides access to
account information, allows
management of the OnStar
subscription, and enables viewing of
videos of each service. Get
subscription plan pricing and sign
up for OnStar Vehicle Diagnostics.
Click on the “My Account” tab on the home page. The website navigation
and services provided may vary by
country.
OnStar Personal Identification
Number (NIP)
A NIP is needed to access some
OnStar services, like Remote Door
Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the NIP the first time when
speaking with an Advisor. To
change the OnStar NIP, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English
and Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignitions cycle. If the
vehicle cannot be started for
five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels, and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

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OnStar 303
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few kilometers into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0186. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The responsible of the treatment of
your personnel data will be OnStar
de México, S. de R.L. de C.V., with
head office at Ejército Nacional No.
843, Colonia Granada, Delegación
Miguel Hidalgo, zip code 11520,
Federal District, Mexico. The
personal data we may collect
includes: your name, address,
email address, telephone number

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Index 313
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 103
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 100
General Information Service and Maintenance . . . . . 262
Towing . . . . . . . . . . . . . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 188
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 281
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 211
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 42
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . .211
Automatic . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . .211
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 127 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On Light . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Lamps On Reminder . . . . . . . . . .112
Heated Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated Front Seats . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 158
Heating and Air Conditioning . . . 134
High-Beam On Light . . . . . . . . . . . . 112
Hill and Mountain Roads . . . . . . . . 148
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 54
I
Ignition Positions . . . . . . . . . . . . . . . 155
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 208
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .110
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 72 Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 291
Instrument Cluster . . . . . . . . . . . . . . 101
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . 89
Interior Rearview Mirrors . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 246
K
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 223
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 126
Front Fog . . . . . . . . . . . . . . . . . . . . . 129
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate . . . . . . . . . . . . . . . . . 213
Malfunction Indicator . . . . . . . . . 106

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Securing Child Restraints . . . . 83, 85
SecurityOnStar
®. . . . . . . . . . . . . . . . . . . . . . 293
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 189
Climate Control System . . . . . . . 134
Doing Your Own Work . . . . . . . . 189
Engine Soon Light . . . . . . . . . . . . 106
Maintenance Records . . . . . . . . 274
Maintenance, General Information . . . . . . . . . . . . . . . . . . 262
Parts Identification Label . . . . . 275
Publications Ordering Information . . . . . . . . . . . . . . . . . . 287
Scheduling Appointments . . . . . 284
Services Special Application . . . . . . . . . . . 269
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 208
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 160
Out of Park . . . . . . . . . . . . . . . . . . . 161
Side Blind Zone Alert (SBZA) . . . 178 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 129
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 245
Special Application Services . . . . 269
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 276
Speedometer . . . . . . . . . . . . . . . . . . . 102
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . .110
Start Vehicle, Remote . . . . . . . . . . . 29
Starter Switch Check . . . . . . . . . . . 208
Starting the Engine . . . . . . . . . . . . . 157
Steering . . . . . . . . . . . . . . . . . . . . . . . . 146
Heated Wheel . . . . . . . . . . . . . . . . . . 95
Power, Warning Lights . . . . . . . . 109
Wheel Adjustment . . . . . . . . . . . . . . 95
Wheel Controls . . . . . . . . . . . . . . . . . 95
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 91
Cargo Management System . . . . 91
Center Console . . . . . . . . . . . . . . . . . 91
Convenience Net . . . . . . . . . . . . . . . 92
Glove Box . . . . . . . . . . . . . . . . . . . . . . 89
Instrument Panel . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . 93
Sunglasses . . . . . . . . . . . . . . . . . . . . . 90
Underseat . . . . . . . . . . . . . . . . . . . . . . 90 Storage Compartments . . . . . . . . . . 89
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 150
Summer Tires . . . . . . . . . . . . . . . . . . 223
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Sunglass Storage . . . . . . . . . . . . . . . . 90
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 177
Infotainment . . . . . . . . . . . . . 133, 291
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 102
Text Telephone (TTY) Users . . . . 280
Theft-Deterrent Systems . . . . . . . . . 35
Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 All-Season . . . . . . . . . . . . . . . . . . . . 222
Buying New Tires . . . . . . . . . . . . . 235
Chains . . . . . . . . . . . . . . . . . . . . . . . . 240
Changing . . . . . . . . . . . . . . . . . . . . . 241
Compact Spare . . . . . . . . . . . . . . . 245
Designations . . . . . . . . . . . . . . . . . 225
Different Size . . . . . . . . . . . . . . . . . 237
If a Tire Goes Flat . . . . . . . . . . . . 240
Inspection . . . . . . . . . . . . . . . . . . . . 233