tow BUICK ENCORE 2019 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 165
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
This vehicle is neither designed
nor intended to tow a trailer.
Example 1
1.Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 2 = 136 kg (300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).
Example 2
1.Vehicle Capacity Weight
for Example 2 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 5 = 340 kg (750 lbs).
3.Available Cargo Weight
= 113 kg (250 lbs).
Example 3
1.Vehicle Capacity Weight
for Example 3 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 91 kg
(200 lbs) × 5 = 453 kg
(1,000 lbs).
3.Available Cargo Weight
= 0 kg (0 lbs).
Refer to your vehicle's Tire and
Loading Information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 171
.Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is in
the driver side of the engine
compartment, near the battery.
It is shipped from the factory
with a tie holding it in place.
Use care in removing the tie so
that the cord is not damaged.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
172 Driving and Operating
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake 0180.
2. Move the shift lever into P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
184 Driving and Operating
disengage. SeeTraction Control/
Electronic Stability Control 0181.
If a collision alert occurs when
cruise control is activated, cruise
control is disengaged. See Forward
Collision Alert (FCA) System 0191.
When road conditions allow you to
safely use it again, cruise control
can be turned back on.
If the brakes are applied, cruise
control disengages.
o: Press to turn the cruise control
system on or off. A white indicator
comes in the instrument cluster
when cruise is turned on. RES/+ :
If there is a set speed in
memory, move the thumbwheel up
briefly to resume to that speed or
hold upward to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/− :Move the thumbwheel down
briefly to set the speed and activate
cruise control. If cruise control is
already active, use to decrease
speed.
n: Press to disengage cruise
control without erasing the set
speed from memory.
Setting Cruise Control
If
ois on when not in use, SET/−
or RES/+ could get bumped and
go into cruise when not desired.
Keep
ooff when cruise control is
not being used.
To set a speed:
1. Press
oto turn cruise
control on.
2. Get up to the speed desired.
3. Move the thumbwheel down toward SET/− and release it. 4. Remove your foot from the
accelerator.
The cruise control indicator on the
instrument cluster turns green after
cruise control has been set to the
desired speed. See Instrument
Cluster 0111.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the brakes
are applied or
nis pressed, the
cruise control is disengaged without
erasing the set speed from memory.
Once the vehicle speed is about
40 km/h (25 mph) or greater, move
the thumbwheel up toward RES/+
briefly. The vehicle returns to the
previously set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Move the thumbwheel up toward
RES/+ and hold it until the
desired speed is reached, then
release it.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 185
.To increase vehicle speed in
small increments, move the
thumbwheel up toward RES/+
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units.
See Driver Information Center (DIC)
(Uplevel) 0127 orDriver Information
Center (DIC) (Base Level) 0125.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Move the thumbwheel toward
SET/− and hold until the desired
lower speed is reached, then
release it.
. To decrease the vehicle speed in
small increments, move the
thumbwheel toward SET/−
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower. The speedometer reading can be
displayed in either English or metric
units.
See
Driver Information Center (DIC)
(Uplevel) 0127 orDriver Information
Center (DIC) (Base Level) 0125.
The increment value used depends
on the units displayed.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle slows down to the previous
set cruise control speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
moving the thumbwheel toward
SET/− will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well cruise control works on
hills depends on the vehicle speed,
load, and the steepness of the hills.
When going up steep hills, you
might have to step on the
accelerator pedal to maintain the vehicle speed. When going
downhill, you might have to brake or
shift to a lower gear to keep your
speed down. If the brake pedal is
applied, cruise control will
disengage.
Ending Cruise Control
There are four ways to end cruise
control:
.
To disengage cruise control,
step lightly on the brake pedal.
. Press
n.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
o.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
ois
pressed or if the vehicle is
turned off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
194 Driving and Operating
If SBZA is disabled by the driver,
the SBZA mirror displays will not
light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly or
for a stopped vehicle. SBZA may
alert to objects attached to the
vehicle, such as a bicycle, or object
extending out to either side of the
vehicle. This is normal system
operation; the vehicle does not need
service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" under
Exterior Care
0 270. If the DIC still displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
When SBZA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.
Radio Frequency Information
See Radio Frequency Statement
0 305.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide an alert if the vehicle is crossing a lane
without using a turn signal in that
direction. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
. Detect road edges.
. Detect lanes on winding or
hilly roads.
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 199
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:. Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
(Continued)
Warning (Continued)
Contact should be
maintained until the filling is
complete.
. Do not smoke while
pumping fuel.
. Avoid using electronic
devices.
Trailer Towing
General Towing
Information
{Warning
Never tow a trailer with your
vehicle. It was not designed or
intended to tow a trailer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
202 Vehicle Care
Tire Changing . . . . . . . . . . . . . . . . 259
Compact Spare Tire . . . . . . . . . . 263
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 264
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 267
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 268
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 270
Interior Care . . . . . . . . . . . . . . . . . . 275
Floor Mats . . . . . . . . . . . . . . . . . . . . 278
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0222
and Jump Starting - North America
0 264 and the back cover.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
204 Vehicle Care
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 033.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0291.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the hood release handle
inside the vehicle. It is located
on the lower left side of the
instrument panel.
2. Go to the front of the vehicleand move the secondary hood
release lever toward the right
side of the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Vehicle Care 209
1.Engine Air Cleaner/Filter 0213.
2. Engine Oil Dipstick. See Engine Oil 0209.
3. Engine Cooling Fan (Out of View). See Cooling System
0 214.
4. Engine Oil Fill Cap. See Engine Oil 0209.
5. Engine Coolant Surge Tank and Pressure Cap. See
Cooling System 0214.
6. Brake Fluid Reservoir. See Brakes 0220.
7. Auxiliary Fuse Block. See Engine Compartment Fuse
Block 0232.
8. Battery - North America 0222.
9. Windshield Washer Fluid Reservoir. See Washer Fluid
0 219.
10. Engine Compartment Fuse
Block 0232.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0211.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0206 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when