vehicle BUICK ENCORE 2019 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 26
Seats and Restraints . . . . . . . . . . . 47
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . 146
Climate Controls . . . . . . . . . . . . . . 147
Driving and Operating . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . 279
Technical Data . . . . . . . . . . . . . . . . 292
Customer Information . . . . . . . . . 295
Reporting Safety Defects . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 309
Connected Services . . . . . . . . . . . 317
Index . . . . . . . . . . . . . . . . . . . . 321

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or a crash. Be sure to read
the driving guidelines in this manual
in the section called
“Driving and
Operating” and specifically Driver
Behavior 0156, Driving
Environment 0156, and Vehicle
Design 0156.
Litho in U.S.A.
Part No. 84180408 B Second Printing©2018 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
4 Introduction
Q:Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7: Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 11
Second Row Seats . . . . . . . . . . . . 11
Heated Seats . . . . . . . . . . . . . . . . . . 12
Head Restraint Adjustment . . . . 12
Seat Belts . . . . . . . . . . . . . . . . . . . . . 12
Passenger Sensing System . . . 13
Mirror Adjustment . . . . . . . . . . . . . . 13
Steering Wheel Adjustment . . . . 14
Interior Lighting . . . . . . . . . . . . . . . . 14
Exterior Lighting . . . . . . . . . . . . . . . 15
Windshield Wiper/Washer . . . . . . 15
Climate Controls . . . . . . . . . . . . . . . 17
Transmission . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 19
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Universal Remote System . . . . . 22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 22
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 23
Tire Pressure Monitor . . . . . . . . . . 23
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
E85 or FlexFuel . . . . . . . . . . . . . . . . 24
Engine Oil Life System . . . . . . . . 24
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 24 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 25

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. SeeTachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. See
Stop/Start System 0170 in Driving
and Operating.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
To remove the key, press the button
on the back of the RKE transmitter,
and pull the key out. Never pull the
key out without pressing the button.
The key can be used for all locks.
K: Press to unlock the driver door
or all doors, depending on the
vehicle personalization settings.
Q: Press to lock all doors. Lock and unlock feedback can be
personalized. See
Vehicle
Personalization 0130.
7:Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 026 and Remote Keyless
Entry (RKE) System Operation 027.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 9
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
See Remote Vehicle Start 033.
Door Locks
To lock or unlock the doors from the
outside:
.
Press
KorQon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 027.
. Use the key in the driver door.
See Door Locks 035. To lock or unlock the doors from the
inside:Q:
Press to lock the door.
K:Press to unlock the door.
See Power Door Locks 036.
Liftgate
To lock or unlock the liftgate from
inside, press
QorKon the power
door locks. See Power Door Locks
0 36. To lock or unlock the liftgate from
outside, press
QorKon the
Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation 027.
To open the liftgate, press the touch
pad below the license plate and
lift up.
See Liftgate 038.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 11
Reclining Seatbacks
Manual Seat Shown, Power SeatSimilar
To recline the seatback: 1. Lift the lever. If necessary, move the seat
belt out of the way to access
the lever.
2. Move the seatback to the desired position, then release
the lever to lock the seatback
in place.
3. Push and pull on the seatback to make sure it is locked. To return the seatback to an upright
position:
1. Lift the lever fully without applying pressure to the
seatback, and the seatback
returns to the upright position.
2. Push and pull on the seatback to make sure it is locked.
See Reclining Seatbacks 050.
Memory Features
If equipped, the MEM, 1, and 2
buttons on the outboard side of the
driver seat are used to manually
store and recall the driver seat and outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.
The vehicle will also automatically
store driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
turned off. These automatically
stored positions are referred to as
RKE Memory positions.
See
Memory Seats 052 and
Vehicle Personalization 0130.
Second Row Seats
The rear seatbacks can be folded
down to increase cargo space.
See Rear Seats 056.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 13
Passenger Sensing
System
United States
Canada and Mexico
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag (if equipped) under certain
conditions. No other airbag is
affected by the passenger sensing
system. See Passenger Sensing
System 074 for important
information. The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started. See
Passenger Airbag
Status Indicator 0117.
Mirror Adjustment
Exterior Mirrors
To adjust the mirrors:
1. Turn the selector switch to L (Left) or R (Right) to choose
the driver or passenger mirror.
2. Move the control to adjust the mirror. 3. Turn the selector switch to
9
to deselect the mirror.
Interior Mirror
Adjustment
Hold the rearview mirror in the
center and move it to view the area
behind the vehicle.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror
042.
Automatic Dimming Rearview
Mirror
If equipped with an automatic
dimming rearview mirror, the mirror
will automatically reduce the glare
from the headlamps from behind.
The dimming feature comes on
when the vehicle is started.
See Automatic Dimming Rearview
Mirror 043.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 15
Reading Lamps
The front reading lamps are in the
overhead console.
#or$:Press to turn each lamp
on or off.
For more information about interior
lighting, see Instrument Panel
Illumination Control 0143 or
Courtesy Lamps 0143.
Exterior Lighting
The exterior lamp control is on the
instrument panel to the left of the
steering column.
There are four positions:
O:Turns the exterior lamps off and
deactivates the AUTO mode. Turn
Oagain to reactivate the
AUTO mode.
In Canada, the headlamps will
automatically reactivate when the
vehicle is shifted out of P (Park).
AUTO : Turns the exterior lamps on
and off automatically depending on
outside lighting.
;: Turns on the parking lamps
including all lamps, except the
headlamps.
5: Turns on the headlamps
together with the parking lamps and
instrument panel lights. A warning
chime sounds if the driver door is
opened when the ignition is off and
the headlamps are on.
#: If equipped with fog lamps,
press to turn the lamps on or off.
See:
. Exterior Lamp Controls 0140.
. Daytime Running Lamps (DRL)
0141.
. Front Fog Lamps 0143.
Windshield Wiper/Washer