pairing phone BUICK ENCORE 2020 Infotainment System Guide

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Audio Players 23
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview)060 or
Bluetooth (Infotainment Controls)
0 61 or
Bluetooth (Voice Recognition) 064
for help pairing a device.
The music can be controlled by
either the infotainment controls,
or the controls on the device.
Music can be launched by touching
Media on the infotainment display.
To play music through Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or through the
applications tray. Touch Media
and then scroll until Bluetooth
displays. Bluetooth Audio Menu
Touch Menu on the infotainment
display to access the Bluetooth
Audio menu. The following may be
available:
Tone :
Touch + or –to adjust the
tone settings. See AM-FM Radio
0 12.
Touch the Back icon on the
infotainment display to go back to
the previous menu.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 012.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 012. Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, choose the
connected device to begin playback.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the display. Touch play
on the device or touch
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Voice Recognition 59
“Cancel Route”:End route
guidance.
If your language supports it, try
stating a One-Shot command to
enter a destination address
.”
Another example of a One-Shot
Destination Entry command is
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying “Navigate to Place
of Interest” or“Navigate to Address”
and the system will come back and
ask for details of your destination
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored. “Call At Home,”
“At Work,” “On Mobile,”
or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number or
to a local emergency number.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire number has been entered, the
command
“Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell
phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel controls for
a few seconds.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin OnStar Voice
Recognition.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
60 Phone
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
with the ignition on or in
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the infotainment display
features on the infotainment system
or press the steering wheel icon to
operate the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
c: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Features
For information about how to
navigate the menu system using the
infotainment features, see
Infotainment 02.
Phone : Touch the Home Page to
enter the phone main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Press
Oduring a call to change the
volume level. The adjusted volume
level remains in memory for later
calls. The system maintains a
minimum volume level.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Phone 61
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment features, see
Infotainment02.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.
A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Connecting to a Different
Phone” later in this section.
Pairing a Phone 1. Touch Phone on the Home Page.
2. Select Phones and select Pair New Device.
3. A four-digit Personal Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5. 4. Start the pairing process on the
cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Buick”on the display.
Follow the instructions
provided in Step 3, to enter the
PIN. After the PIN is
successfully entered or the
code is confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Buick” does not appear, turn
the phone off or remove the
phone battery and retry.
7. If the phone prompts to accept connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−5 to pair additional phones.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Phone 65
2. Say“Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name, for
example, “Call
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Local Emergency Number
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone. 2. Say
“Call number>.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters. Using the
“Voice Mail” Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice Mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
86 Index
F
Finding a Station . . . . . . . . . . . . . . . . 13
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
G
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . 49
Guidance Problems with the Route . . . . . . . . 50
H
HD Radio Technology . . . . . . . . . . . 15
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 54
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 51
Infotainment . . . . . . . . . . . . . . . . . . . . . . 2
Infotainment Display Features . . . . 9
Infotainment Gestures . . . . . . . . . . . . 9
Infotainment System . . . . . . . . . . . . . . 3
Infotainment System Settings . . . . 12
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 22
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 68
M
Making a Call . . . . . . . . . . . . . . . . . . . . 64
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 62
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 63
Map Adjustments . . . . . . . . . . . . . . . . 31
Map Data Updates . . . . . . . . . . . . . . . 51
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . . 79
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Media Avoiding Untrusted Devices . . . . . 19
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Mixed-Audio Favorites . . . . . . . . . . . 14
Multi-band Antenna . . . . . . . . . . . . . . 18
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 34
Using the System . . . . . . . . . . . . . . . 25
Navigation Symbols . . . . . . . . . . . . . 33
O
OnStar System . . . . . . . . . . . . . . 24, 49
Over-the-Air Software Updates . . . . . . . . . . . . . . . . . . . . 11, 70
Over-the-Air Vehicle Map
Updates . . . . . . . . . . . . . . . . . . . . . . . . 51
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Phone Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 67
Bluetooth . . . . . . . . 60, 61, 64
Playing from a USB . . . . . . . . . . . . . . 19
Playing the Radio . . . . . . . . . . . . . . . . 12
Port
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 50
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68HD Radio Technology . . . . . . . . . . . 15
Radio Reception . . . . . . . . . . . . . . . . . 17