on star BUICK ENCORE 2020 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
22 Keys, Doors, and Windows
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the front
cupholder. See
“Starting the Vehicle
with a Low Transmitter Battery”
under Remote Keyless Entry (RKE)
System Operation 08.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
24 Keys, Doors, and Windows
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. SeeOnStar
Overview 0293.
To avoid accidental OnStar calls,
clean the mirror with the ignition off.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 35
Recalling RKE Memory Positions
The RKE memory feature can recall
the driver seat and outside mirrors
to previously stored RKE Memory
positions when entering the vehicle.
Every time the ignition is turned off,
the positions of the driver seat and
outside mirrors are automatically
stored to the RKE transmitter that
was used to start the vehicle. These
positions and settings are called
RKE Memory positions and may be
different than the previously
mentioned Button Memory positions
saved to the 1 or 2 buttons.
.On vehicles with RKE, press
K
on the RKE transmitter and open
the driver door.
. On vehicles with Keyless
Access, press the lock/unlock
button on the outside driver door
handle and open the door. The
RKE transmitter must be present
for the recall to activate. .
If the driver door is already
open, press
Kon the RKE
transmitter to activate the recall.
This feature can be turned on or off.
See Vehicle Personalization 0113.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE transmitter
K
button. If the memory position is still
not recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle. To activate, turn off the ignition and
open the driver door. If the driver
door is already open, turning off the
ignition will activate the recall.
This feature can be turned on or off.
See
Vehicle Personalization 0113.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
36 Seats and Restraints
Front Seat Armrest
There is an armrest on the inboard
side of the driver seat. To raise or
lower the armrest, push up or pull
down on the armrest.
Heated Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care(Continued)
Warning (Continued)
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press
MorLto heat the driver or
passenger seat cushion and
seatback.
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.
The passenger seat may take
longer to heat up.
Remote Start Heated Seats
When it is cold outside, the heated
seats can be turned on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
controls to use the heated seats
after the vehicle is started.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 37
The heated seat indicator lights on
the control do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated seats will not turn on
during a remote start unless the
heated seat feature is enabled in
the vehicle personalization menu.
SeeRemote Vehicle Start 015 and
Vehicle Personalization 0113.
Folding Seatback
The front passenger seatback
folds flat.
{Warning
If you fold the seatback forward to
carry longer objects, such as skis,
be sure any such cargo is not
near an airbag. In a crash, an
inflating airbag might force that
object toward a person. This
could cause severe injury or even
(Continued)
Warning (Continued)
death. Secure objects away from
the area in which an airbag would
inflate. For more information, see
Where Are the Airbags? 052 and
Vehicle Load Limits 0147.
{Warning
Things you put on this seatback
can strike and injure people in a
sudden stop or turn, or in a crash.
Remove or secure all items
before driving.
To fold the seatback: 1. Lower the head restraint all the way. See Head Restraints
0 30.
2. Move the seat as far back as possible. See Seat Adjustment
0 31.3. Lift the lever fully and fold the
seatback forward.
If necessary, move the seat
belt out of the way to access
the lever.
4. Continue lowering the seatback until it is completely folded and
locks in place.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 41
8. Place the outboard seat belt inthe seat belt clip (if equipped)
on the side trim of the vehicle.
9. Repeat Steps 1–8 for the other seatback and seat cushion,
if desired.
Raising the Seatback
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
(Continued)
Warning (Continued)
seriously injured. After raising the
rear seatback, always check to be
sure that the seat belts are
properly routed and attached, and
are not twisted.
To return the rear seatback to the
normal seating position:
Seat Belt Clip on Side Trim 1. Remove the outboard seat belt
from the seat belt clip (if
equipped) on the side trim of
the vehicle.
2. Lift the seatback and push it rearward to lock it in place.
A tab near the seatback lever
retracts when the seatback is
locked in place.
Make sure the seat belts are
not pinched by the seatback
locking mechanism.
The center rear seat belt may
lock when you raise the
seatback. If this happens, let
the belt go back all the way
and start again. If the seat belt
is still locked, try again after
pulling the seat cushion out.
3. Push and pull the top of the seatback to be sure it is locked
into position.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
46 Seats and Restraints
2. Pick up the latch plate and pullthe belt across you. Do not let
it get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 067. If this occurs, let
the belt go back all the way
and start again. If the locking feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
The rear center seat belt can
only be withdrawn from the
retractor if the seatback is in
the upright locked position.
3. Push the latch plate into the
buckle until it clicks. Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender
049.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
50 Seats and Restraints
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light 099.
Airbag System
The vehicle has the following
airbags:
.
A frontal airbag for the driver
. A frontal airbag for the front
outboard passenger
. A seat-mounted side impact
airbag for the driver
. A seat-mounted side impact
airbag for the front outboard
passenger
. A roof-rail airbag for the driver
and the passenger seated
directly behind the driver
. A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger
The vehicle may have the following
airbags:
. A knee airbag for the driver
. A knee airbag for the front
outboard passenger

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
56 Seats and Restraints
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a(Continued)
Warning (Continued)
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash
sensing and diagnostic
module which records
information after a crash. See
Vehicle Data Recording and
Privacy 0290 and
Event Data Recorders 0291.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 59
If the On Indicator Is Lit for a
Child Restraint
If a child restraint has been installed
and the ON indicator is lit:1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (With
the Seat Belt in the Rear Seat)
078 or
Securing Child Restraints (With
the Seat Belt in the Front Seat)
0 80. 5. If, after reinstalling the child
restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraints
0 30.
6. Restart the vehicle.
If the ON indicator is still lit, secure
the child in the child restraint in a
rear seat position in the vehicle, and
check with your dealer.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in
the front outboard passenger seat,
but the OFF indicator is lit, it could
be because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag (if
equipped): 1. Turn the vehicle off.