on star BUICK ENCORE 2020 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 130
Driving and Operating . . . . . . . . . 138
Vehicle Care . . . . . . . . . . . . . . . . . . 186
Service and Maintenance . . . . . 261
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 279
Reporting Safety Defects . . . . . . 289
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 293
Connected Services . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . 302

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
4 Introduction
R:Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . 18
Automatic Door Locks . . . . . . . . . 18
Lockout Protection . . . . . . . . . . . . . 18
Safety Locks . . . . . . . . . . . . . . . . . . . 19
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 20
Vehicle Alarm System . . . . . . . . . 20
Immobilizer . . . . . . . . . . . . . . . . . . . . 21
Immobilizer Operation . . . . . . . . . 21
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 22
Power Mirrors . . . . . . . . . . . . . . . . . . 23 Folding Mirrors . . . . . . . . . . . . . . . . . 23
Heated Mirrors . . . . . . . . . . . . . . . . . 23
Reverse Tilt Mirrors . . . . . . . . . . . . 23
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 24
Manual Rearview Mirror . . . . . . . . 24
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 24
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 24
Power Windows . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 26
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 27
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0283.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0293.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 289.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 9
With Remote Start Shown
The following may be available:
Q: Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0113.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0113. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 020.
K:Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0113.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0113.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 020.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand then
press and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 015.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0113.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
12 Keys, Doors, and Windows
2. Place the two recognizedtransmitters in the center
console front cupholder.
3. Insert the vehicle key of the new transmitter into the key
lock cylinder on the outside of
the driver door and turn the key
to the unlock position five times
within 10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4 or 5.
4. Remove the two recognized transmitters from the
cupholder.
5. Place the new transmitter in the cupholder
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
7. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you. 1. Remove the key from the RKE transmitter.
2. Insert the vehicle key of the transmitter into the key lock
cylinder on the outside of the
driver door and turn the key to
the unlock position five times
within 10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT. 3. Wait for 10 minutes until the
DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again show
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 13
5. Place the new transmitter inthe front cupholder.
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
7. Return the key back into the transmitter.
8. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak, the
DIC may display NO REMOTE
DETECTED when trying to start the
vehicle. The DIC may also display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
1. Place the transmitter in the
center console front cupholder
with the buttons facing the front
of the vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 15
2. Separate the two halves of thetransmitter using a flat tool
inserted into the area near the
key slot.
3. Remove the battery by pushingon the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not come on during a remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats
036.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Press and release
Q.
2. Immediately after completing Step 1, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
16 Keys, Doors, and Windows
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
15 minutes. After 30 seconds,
repeat the steps if a 15-minute
extension is desired. Remote start
can be extended only once.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1 and 2 are repeated while
the engine is still running. An
extension can be requested
30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes for
a total of 30 minutes. A maximum of two remote starts,
or a remote start with an extension,
are allowed between ignition cycles.
The ignition must be turned on and
then off before the remote start
procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. A transmitter is in the vehicle.
. The vehicle is on.
. The hood is not closed.
. The hazard warning flashers
are on. .
The malfunction indicator lamp
is on.
. The engine coolant temperature
is too high.
. The oil pressure is low.
. Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
. The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 21
Fast Flast :Vehicle is unsecured.
A door, the liftgate, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key. If any door or the hood is opened
without first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if
any door or the the hood is opened
without first disarming the system.
When the alarm is activated, the
turn signals flash and the horn
sounds for about 30 seconds. The
alarm system will then re-arm to
monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle. Avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited and all
doors are closed.
. Always unlock the vehicle with
the RKE transmitter.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, an
attempted break-in has occurred
while the system was armed.
Immobilizer
See Radio Frequency Statement
0 289.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.