tow BUICK ENCORE 2020 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 147
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control/Electronic Stability Control
0 165.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle 0248.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 149
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
This vehicle is neither designed
nor intended to tow a trailer.
Example 1
1.Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 2 = 136 kg (300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).
Example 2
1.Vehicle Capacity Weight
for Example 2 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 5 = 340 kg (750 lbs).
3.Available Cargo Weight
= 113 kg (250 lbs).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
156 Driving and Operating
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened)
. Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet .
Audio System
. OnStar System
Shifting Into Park
1. Hold the brake pedal down and
set the parking brake. See
Parking Brake 0164.
2. Move the shift lever into P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0156.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from
P (Park) without first pressing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
168 Driving and Operating
RES/+ :If there is a set speed in
memory, move the thumbwheel up
briefly to resume to that speed or
hold upward to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/− :Move the thumbwheel down
briefly to set the speed and activate
cruise control. If cruise control is
already active, use to decrease
speed.
n: Press to disengage cruise
control without erasing the set
speed from memory.
Setting Cruise Control
If
ois on when not in use, SET/−
or RES/+ could get bumped and go
into cruise when not desired. Keep
ooff when cruise control is not
being used.
To set a speed:
1. Press
oto turn cruise
control on.
2. Get up to the speed desired.
3. Move the thumbwheel down toward SET/− and release it. 4. Remove your foot from the
accelerator.
The cruise control indicator on the
instrument cluster turns green after
cruise control has been set to the
desired speed. See Instrument
Cluster 095.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the
brakes are applied or
nis pressed,
the cruise control is disengaged
without erasing the set speed from
memory. Once the vehicle speed is
about 40 km/h (25 mph) or greater,
move the thumbwheel up toward
RES/+ briefly. The vehicle returns to
the previously set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Move the thumbwheel up toward
RES/+ and hold it until the
desired speed is reached, then
release it. .
To increase vehicle speed in
small increments, move the
thumbwheel up toward RES/+
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Driver Information Center
(DIC) 0110. The increment value
used depends on the units
displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Move the thumbwheel toward
SET/− and hold until the desired
lower speed is reached, then
release it.
. To decrease the vehicle speed in
small increments, move the
thumbwheel toward SET/−
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 169
The speedometer reading can be
displayed in either English or metric
units. SeeDriver Information Center
(DIC) 0110. The increment value
used depends on the units
displayed.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle slows down to the previous
set cruise control speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
moving the thumbwheel toward
SET/− will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well cruise control works on
hills depends on the vehicle speed,
load, and the steepness of the hills.
When going up steep hills, you
might have to step on the
accelerator pedal to maintain the
vehicle speed. When going
downhill, you might have to brake or shift to a lower gear to keep your
speed down. If the brake pedal is
applied, cruise control will
disengage.
Ending Cruise Control
There are four ways to end cruise
control:
.
To disengage cruise control,
step lightly on the brake pedal.
. Press
n.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
o.
Erasing Speed Memory
The cruise control set speed
is erased from memory if
ois
pressed or if the vehicle is
turned off.
Driver Assistance
Systems
This vehicle may have features that
work together to help avoid crashes
or reduce crash damage while
driving, backing, and parking. Read
this entire section before using
these systems.
{Warning
Do not rely on the Driver
Assistance Systems. These
systems do not replace the need
for paying attention and driving
safely. You may not hear or see
alerts or warnings provided by
these systems. Failure to use
proper care when driving may
result in injury, death, or vehicle
damage. See Defensive Driving
0 141.
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
178 Driving and Operating
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" underExterior Care
0 252. If the DIC still displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
When SBZA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.
Radio Frequency Information
See Radio Frequency Statement
0 289.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. LDW uses a camera sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without
using a turn signal in that direction.
LDW light will not alert if the turn
signal is active in the direction of
lane departure, or if LDW detects
that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
(Continued)
Warning (Continued)
.Detect road edges.
. Detect lanes on winding or
hilly roads.
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.
How the System Works
LDW utilizes camera sensor
installed on the windshield ahead of
the rearview mirror to detect lane
markings.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
184 Driving and Operating
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
SeeMalfunction Indicator Lamp
(Check Engine Light - Capless)
0 101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
(Continued)
Warning (Continued)
badly burned and the vehicle
could be damaged. To help avoid
injury to you and others:
. Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, in a pickup
bed, or on any surface other
than the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Maintain contact until filling
is complete.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not use electronic
devices while pumping fuel.
Trailer Towing
General Towing
Information
{Warning
Never tow a trailer with your
vehicle. It was not designed or
intended to tow a trailer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 187
Compact Spare Tire . . . . . . . . . . 244
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 245
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 248
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 249
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 256
Floor Mats . . . . . . . . . . . . . . . . . . . . 259
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0204
and
Jump Starting - North America
0 245 and the back cover.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 189
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 015.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0274.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
192 Vehicle Care
1.Engine Air Cleaner/Filter 0196.
2. Engine Oil Dipstick. See Engine Oil 0192.
3. Engine Cooling Fan (Out of View). See Cooling System
0 197.
4. Engine Oil Fill Cap. See Engine Oil 0192.
5. Engine Coolant Surge Tank and Pressure Cap. See
Cooling System 0197.
6. Brake Fluid Reservoir. See Brakes 0202.
7. Auxiliary Fuse Block. See Engine Compartment Fuse
Block 0213.
8. Battery - North America 0204.
9. Windshield Washer Fluid Reservoir. See Washer Fluid
0 201.
10. Engine Compartment Fuse
Block 0213.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0194.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil dipstick handle is a loop. See
Engine Compartment Overview
0
191 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when
checking a cold engine prior to
starting. Remove the dipstick
and check the level.