light BUICK ENCORE 2020 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 130
Driving and Operating . . . . . . . . . 138
Vehicle Care . . . . . . . . . . . . . . . . . . 186
Service and Maintenance . . . . . 261
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 279
Reporting Safety Defects . . . . . . 289
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 293
Connected Services . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . 302

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u: Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
6 Introduction
1.Air Vents 0135.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 125.
Headlamp High/Low-Beam
Changer 0123.
3. Instrument Cluster 095.
4. Driver Information Center (DIC) Display. See Driver Information
Center (DIC) 0110.
5. Windshield Wiper/Washer 089.
Rear Window Wiper/Washer
0 91.
6. Light Sensor. See Automatic
Headlamp System 0124.
7. Infotainment 0129.
8. Climate Control Systems 0130
or
Dual Automatic Climate Control
System 0132 (If Equipped).
Heated Steering Wheel 089 (If
Equipped).
9. Instrument Panel Storage 083.
10. Shift Lever. See Automatic
Transmission 0160. 11.
Traction Control/Electronic
Stability Control 0165.
Hazard Warning Flashers
0 125.
Passenger Airbag Status
Indicator. See Passenger
Sensing System 056.
12. Park Assist 0173 (If
Equipped).
13. Lane Departure Warning
(LDW) 0178 (If Equipped).
14. Ignition Positions 0151.
15. Steering Wheel Controls 089.
16. Horn 089.
17. Steering Wheel Adjustment
089.
18. Cruise Control 0167.
Forward Collision Alert (FCA)
System 0174 (If Equipped).
19. Hood Release. See Hood
0 189.
20. Instrument Panel Storage 083. 21. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp (Check Engine
Light - Capless) 0101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103.
22. Exterior Lamp Controls 0123.
Instrument Panel Illumination
Control 0126.
Front Fog Lamps 0126 (If
Equipped).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 15
2. Separate the two halves of thetransmitter using a flat tool
inserted into the area near the
key slot.
3. Remove the battery by pushingon the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not come on during a remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats
036.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Press and release
Q.
2. Immediately after completing Step 1, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
20 Keys, Doors, and Windows
Warning (Continued)
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust 0159.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
To open the liftgate, press
Kon
the power door lock switch or
press
Kon the RKE transmitter to unlock all doors. See
Power Door
Locks 017 and
Remote Keyless Entry (RKE)
System Operation 08.
Press the touch pad below the
license plate and lift up.
The liftgate may also be opened
while the vehicle is locked by
pressing the touch pad while the
RKE transmitter is within 1 m (3 ft) of
the rear of the vehicle.
To close the liftgate, push from the
center to ensure that it fully latches.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
If equipped with an anti-theft alarm
system, the indicator light, on the
instrument panel near the
windshield, shows the status of the
system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 21
Fast Flast :Vehicle is unsecured.
A door, the liftgate, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key. If any door or the hood is opened
without first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if
any door or the the hood is opened
without first disarming the system.
When the alarm is activated, the
turn signals flash and the horn
sounds for about 30 seconds. The
alarm system will then re-arm to
monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle. Avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited and all
doors are closed.
. Always unlock the vehicle with
the RKE transmitter.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, an
attempted break-in has occurred
while the system was armed.
Immobilizer
See Radio Frequency Statement
0 289.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
22 Keys, Doors, and Windows
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the front
cupholder. See
“Starting the Vehicle
with a Low Transmitter Battery”
under Remote Keyless Entry (RKE)
System Operation 08.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 25
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter in a vehicle with
children. When there are children
in the rear seat, use the window
lockout switch to prevent
operation of the windows. See
Keys07.Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0156.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
This feature stops the rear
passenger windows from working.
. Press
Zto engage the rear
window lockout feature. The
indicator light is on when
engaged.
. Press
Zagain to disengage.
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
26 Keys, Doors, and Windows
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal(Continued)
Warning (Continued)
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed. 4. Open the window and continue
to press the switch briefly after
the window has fully opened.
Sun Visors
Pull the sun visor down to block
glare. If equipped, detach the sun
visor from the center mount to pivot
to the side window or to extend
along the rod.
If equipped, there is a lighted mirror
on the sun visor. Lift the cover
to open.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 27
Roof
Sunroof
If equipped, the sunroof only
operates when the ignition is on or
when Retained Accessory Power
(RAP) is active. SeeRetained
Accessory Power (RAP) 0156. Slide Switch
Express-Open/Express-Close :
Press and release
D(1) at the
second detent to express-open the
sunroof. Press and release
g(1)
at the second detent to
express-close the sunroof. Press
the switch again to stop the
movement.
Open/Close (Manual Mode) :
Press and hold
D(1) at the first
detent to open the sunroof. Press
and hold
g(1) at the first detent
to close the sunroof. Release the
switch to stop the movement.
Tilt Switch
Vent : Press and hold
E(2) to vent
the sunroof. Press and hold
g(2)
to close the sunroof vent.
The sunshade opens automatically
with the sunroof, but must be
manually closed.
The sunroof will not operate if the
vehicle has an electrical failure.
Automatic Reversal System
The sunroof has an automatic
reversal system that is only active
when the sunroof is operated in
express-close mode.
If an object is in the path while
express closing, the reversal system
will detect object, stop, and open
the sunroof slightly.
If frost or other conditions prevent
closing, override the feature by
closing the sunroof in manual mode.
To stop movement, release the
switch.
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation or noise. It could also plug
the water drainage system.